Users Voice for Twinklens

0% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
100% users rated Excellent
Pie Chart Review Representation for Twinklens
Twinklens Overall rating
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Pricing
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User Interface
Quality

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Review article published on: 10 Dec 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Nov 2022 5 5 3 4.4 5 4
Dec 2022 5 5 5 5 2.2 5
Jan 2023 5 5 5 4.1 5 2.6
Feb 2023 5 5 1.8 5 1.3 5
Mar 2023 5 5 5 5 1.2 5
Line Chart for Rating of peer stores

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Detailed Twinklens Review by

Introduction

Twinklens.com is an online store for a wide range of contact lenses, eyeglasses, and sunglasses. The website offers a convenient shopping experience for customers looking to purchase affordable eyewear products from the comfort of their own home. The store prides itself on delivering quality products at reasonable prices, with a focus on customer satisfaction.

Pros and Cons

Pros: - The website offers a vast selection of eyewear products, with options to suit every budget and style preference. - The prices are reasonable and competitive, making it an affordable choice for those on a tight budget. - The website is easy to navigate and user-friendly, making it simple to find the products you need. - Twinklens.com offers various payment options, including credit cards, PayPal, and bank transfers, making it easy to purchase products. - The website offers free shipping on orders over a certain amount, making it an even better value for money. Cons: - While the website boasts a vast selection of products, it may be overwhelming for some users to navigate. - The store doesn't offer a loyalty program for frequent customers, which may be a downside for some.

User Experience

Twinklens.com offers a user-friendly shopping experience, making it easy to find what you're looking for. The website is clean, aesthetically pleasing, and easy to navigate, with categories that are clearly labeled. Users can browse by product, color, price range, and brand, which makes it easy to find the exact product you're looking for. The website is optimized for both desktop and mobile devices, ensuring a seamless shopping experience regardless of the device you're using.

Pricing and Value for Money

Twinklens.com offers reasonable prices compared to other eyewear stores, with a wide range of products to choose from. The website offers affordable options for those on a tight budget, as well as higher-end products for those willing to splurge. Additionally, shipping is free on orders over a certain amount, making it an even better value for money.

Alternatives

There are several alternatives to Twinklens.com, including Zenni Optical, Warby Parker, and GlassesUSA. Each of these stores offers a different selection of products and prices, making it important to compare prices and options before making a purchase.

Customer Service

Twinklens.com offers excellent customer service, with a dedicated customer support team that can be contacted via email, phone, or live chat. The store is committed to ensuring customer satisfaction and will work with customers to resolve any issues they may encounter.

Product Quality and Selection

Twinklens.com offers a vast selection of eyewear products, including prescription glasses, non-prescription glasses, and contact lenses. The website has a range of different brands and models to choose from, ensuring that customers will find the perfect product to suit their needs. The products are of high quality, with a focus on durability and longevity.

Website Usability

The website is easy to navigate and user-friendly. The categories are clearly labeled and easy to find, making it simple to find the products you need. The search function is also useful, allowing users to filter products by key features such as brand or price range.

Returns and Exchanges

Customers can return or exchange products within 14 days of purchase, provided the products are unused and in their original packaging. The store will issue a refund or exchange the product for a different item, depending on the customer's needs.

Promotions and Discounts

Twinklens.com offers various promotions and discounts throughout the year, which helps customers save money on their purchases. For example, the store often runs seasonal promotions during holidays, such as Valentine's Day or Black Friday.

Reputation

Twinklens.com has a solid reputation for delivering quality products and excellent customer service. The store has received numerous positive reviews from satisfied customers, which speaks to its commitment to ensuring customer satisfaction.

Payment Options

Twinklens.com offers various payment options, including credit cards, PayPal, and bank transfers. The website is secured with SSL encryption, ensuring that your personal and financial information stays safe and secure.

Loyalty Programs

Twinklens.com does not currently offer a loyalty program for frequent customers, which may be a downside for some users.

Customer Reviews

Twinklens.com has received numerous positive customer reviews, with users praising the quality of the products and the excellent customer service. Many users have also noted that the prices are reasonable and affordable, making it an excellent choice for those on a tight budget.

Community Involvement

Twinklens.com does not currently have any community involvement or humanitarian initiatives.

Shipping and Costs

Shipping is free on orders over a certain amount. The store ships products worldwide, with estimated delivery times varying depending on the customer's location. The shipping costs are reasonable and competitive compared to other online eyewear stores.

Twinklens Recent User Reviews

User Rating

5 stars

52

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Reviewer Name: paige childers

Review Submission Date: 2023-01-22

Review Title: Great products, great company
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Review Description: Very fast shipping and extremely helpful. Superior products as well. I've bought here at least 10 times and I will continue to return!

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Reviewer Name: She

Review Submission Date: 2023-01-10

Review Title: excellent
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Review Description: Great customer service, fast and pleasing response. Quick delivery.

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Reviewer Name: Jennifer M

Review Submission Date: 2022-11-27

Review Title: I love the quality and variety!
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Review Description: I love the quality and variety. Especially the fact that these contacts are afforable enough to try as many as I'd like. I really enjoy being able to switch my eye color up so often. Friends usually dont even recognize me ?. Customer service is readily available and extremely helpful but I've rarely ever had to use them. However, knowng this, I'm definitely comfortable placing my order without worry! I am always nervous to order from sites im not familiar with. But i took a risk and have ordered for years now! -Jennfer M Grier

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Reviewer Name: Melissa

Review Submission Date: 2022-11-11

Review Title: Great contacts and great customer…
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Review Description: Great contacts and great customer service I wouldn’t order or trust my eyes with anyone else ??

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Reviewer Name: Darlys Garner

Review Submission Date: 2022-11-01

Review Title: Great products
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Review Description: Great products. Great service. The prices are the lowest I have found on the internet. And the only ones that come with the case for free!love love love twinklens !!

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Reviewer Name: Asia Orlando

Review Submission Date: 2022-10-26

Review Title: Wow! Highly recommended
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Review Description: I would definitely recommend twinkles to everyone the colors were great exactly what I ordered n very comfortable in my eyes. Fast shipping n they even send u cute cases to hold them in. I love this place!

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Reviewer Name: Robert Watts

Review Submission Date: 2022-10-25

Review Title: Most comfortable and best fitting…
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Review Description: Most comfortable and best fitting cosmetic contacts I've EVER WORN!! I love the Sheridan contacts they produce!!

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Reviewer Name: Laura Herschell

Review Submission Date: 2022-10-25

Review Title: One word...AWESOME!
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Review Description: The choices are vast and the way the contacts feel and look are phenomenal!! I wear a different pair everyday and ALWAYS get compliments on them. My favorite pair is the Whiteout and must admit I love the strange looks I receive! I even recommended them to my daughter since she kept trying to borrow mine and now it seems like all her friends are wearing them! So anytime someone asks me where I got my contacts make sure to tell them Twinklens!!

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Reviewer Name: Shaundra McCants

Review Submission Date: 2022-10-25

Review Title: Best contacts for for dark eyes
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Review Description: I love the contacts. I have so many pairs I can change twice a week just got 6 new pairs in the mail today.

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Reviewer Name: James Jackson

Review Submission Date: 2022-10-25

Review Title: I've ordered numerous pairs of contacts…
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Review Description: I've ordered numerous pairs of contacts an I plan on purchasing a lot more. They are so comfortable to wear and I absolutely love the variety of styles and colors.