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Introduction is an online tea shop offering an extensive array of premium tea varieties and accessories. Their mission is to provide the finest quality teas, sourced from the best gardens, while ensuring the preservation of natural resources and fair trade practices.

Pros and Cons

  • Wide range of tea varieties, including exclusive blends
  • Certified organic and fair trade teas available
  • Reasonable prices for premium teas
  • Free shipping on orders above a certain amount
  • Accessible customer service through live chat and email
  • Limited information on product pages
  • No returns or exchanges for international customers

User Experience

The website features an intuitive layout and design, making it easy for users to navigate and find the products they need. The search bar is available on every page, and the product pages display clear and concise information, such as ingredients and brewing instructions. The site also features a live chat option and email support for customer service queries.

Pricing and Value for Money

The prices for the teas at are reasonable, especially considering the high quality of the products. The exclusive blends and organic/fair trade options come at an extra cost, but the prices are still quite competitive compared to other specialty tea shops. The free shipping option for orders above a certain amount also adds value for money.


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Customer Service provides accessible customer service through live chat and email. The representatives are knowledgeable and helpful, providing quick responses to queries.

Product Quality and Selection offers an extensive range of premium quality tea varieties, including exclusive blends. The teas are sourced from the best gardens worldwide and undergo rigorous quality control measures to ensure freshness and flavor.

Website Usability

The website is easy to use, with an intuitive layout and design. The search bar is available on every page, and the product pages include clear and concise information.

Returns and Exchanges does not allow returns or exchanges for international customers. For India customers, returns are accepted within 15 days of delivery for damaged or defective products.

Promotions and Discounts offers discounts and promotions on select products.

Reputation has a good reputation for providing premium quality teas and exceptional customer service.

Payment Options

The website accepts payment through debit card, credit card, net banking, and wallet payments.

Loyalty Programs does not currently offer a loyalty program.

Customer Reviews

Customer reviews on are positive, with users praising the quality of the teas and the prompt customer service.

Community Involvement is committed to fair trade practices and sustainable sourcing.

Shipping offers free shipping on orders above ₹699 in India.


The prices for's teas vary depending on the variety and the type of blend. Prices start at around ₹239 for a 100g package of loose leaf tea.

Aisha Bachlani Senior News Reporter

Hi, I'm Aisha Bachlani, and I'm a news reporter with Askmeoffers. I've been working in this field for over nine years, and during that time, I've gained valuable experience and knowledge that I'm excited...