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15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Review article published on: 27 May 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 1.8 5 5 5
Jan 2023 5 3.4 5 1.3 3.6 1.5
Feb 2023 5 5 3.4 5 5 5
Mar 2023 5 5 3.1 5 5 5
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Detailed Ugears Review by

Introduction: is an online store that specializes in selling high-quality, eco-friendly wooden mechanical models. These models are designed to be educational and entertaining, aimed at children and adults who enjoy hands-on activities. The company is based in Ukraine and was founded in 2014. has quickly become a popular brand providing innovative and unique mechanical puzzles in the USA and beyond.

Pros and Cons:

  • Offers eco-friendly and unique wooden DIY mechanical models
  • Reliable and efficient customer service
  • Interactive and engaging user experience
  • Reasonable prices for high-quality craftsmanship
  • Free shipping over $200 in the USA and Canada
  • International shipping outside of the USA and Canada can be expensive
  • Limited selection of models compared to other similar brands

User Experience: offers a seamless and user-friendly experience. The website is modern and easy to navigate, with clear and concise descriptions of the products. The website features clear images of all items, so users can easily make a buying decision. Additionally, the website is optimized for mobile devices, ensuring that users can shop from their phones or tablets.

Pricing and Value for Money:

Pricing for models is in line with similar brands, with prices for each model ranging from $10 to $100. offers a reasonable value for money as the high-quality construction and unique designs are worth the price compared to similar models.


Some of the alternatives to include Robotime, Metal Earth and Fascinations. These brands offer similar mechanical puzzles and models.

Customer Service: offers excellent customer support. The website has a FAQ section that addresses most common customer issues. In addition, customers can contact the company via email, phone or live chat for assistance. The customer service representatives are courteous and prompt in their replies.

Product Quality and Selection:

The wooden mechanical models available on are of excellent quality. The precision and aesthetics of the models showcase exceptional craftsmanship. The models are made from high-quality environmentally friendly plywood, which is durable and robust. offers a limited selection of models compared to other brands, but the ones they have are certainly unique.

Website Usability:

The website is easy to navigate and visually appealing to users. The site has a clear and simple layout making it easy for customers to explore and purchase products. There is a search bar that customers can use to find specific products on the website.

Returns and Exchanges: offers a reasonable and flexible return policy. Customers can return unopened products within 30 days of delivery for a refund. If customers receive a damaged or faulty product, they can also return it for a refund or exchange it for a new one.

Promotions and Discounts: offers discounts and promotions regularly for their customers. They offer free shipping on orders over $200 in the USA and Canada. Also, At times customers are given discounts for subscribing to their newsletter.

Reputation: has an excellent reputation for quality and reliability, with many positive reviews and a high rating on sites like Trustpilot. Customers rave about the craftsmanship and attention to detail of the models, as well as the excellent customer service provided by the company.

Payment Options:

Customers can pay for their orders via Credit Card, Paypal, Apple Pay or Google Pay. The website offers secure checkout and supports several payment options to provide more convenience for customers.

Loyalty Programs: offers special offers for customers who join their loyalty program. Customers can earn reward points, which can be redeemed for discounts or free merchandise.

Customer Reviews:

Based on various reviews from Trustpilot and Reddit, customers are happy with their purchases from the brand. They commended the quality of the products, ease of assembly and engaging user experience of the products.

Community Involvement: is involved in the community, where it participates in various community-based initiatives, such as providing wooden kits to students in underprivileged schools, showing how kids can learn and explore creative skills by building models.

Shipping and Costs: offers reasonable shipping rates for all of their products. The company offers free shipping on orders over $200 in the USA and Canada. However, international shipping can be expensive. The estimated shipping fee is calculated during the checkout process. ensures that all orders are carefully packaged for safe delivery.

Conclusion: is an excellent company for wooden mechanical models. Their products are eco-friendly, unique, and engaging, with exceptional craftsmanship. The website is easy to use, and the customer service team is efficient and reliable. Overall, is a great online store that delivers a reasonable value for money. If you are looking for models that are unique and interactive, then should be on top of your list.