Unipolmove Reviews

Voted Terrible (2/5)

319 Votes

20 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

75% users rated Terrible
10% users rated Poor
5% users rated Average
10% users rated Very Good
0% users rated Excellent
Write a review
A ADIL BENSAHRI
54 days ago

Non ho mai avuto una brutta esperienza…

My evaluate for unipolmove.it Non ho mai avuto una brutta esperienza come questa con Unipol mov ho rischiato di essere schiacciato da un camion mezzo pesante al casello che mi è stata bloccata mai avere mai raccomandare altri clienti Anche i colleghi per Unipol Transfer
L Leonard maurice Wembagher
55 days ago

A Heartfelt Journey with UNIPOL MOVE: From Frustration to Resolution

Embarking on a journey with UNIPOL MOVE was initially met with uncertainties and challenges. However, amidst the hiccups and frustrations, what stood out was the unwavering support and determination of their customer service team to resolve issues and ensure customer satisfaction. The confusion began when a notification of a missed payment for a transit in Naples surfaced, dated long after the alleged incident. Following a rollercoaster of communications and conflicting instructions, including unnecessary penalties and delays, a sense of disappointment crept in. Despite setbacks and seemingly unending back-and-forths, the perseverance to seek justice and clarity prevailed. The eventual turnaround in February 2024 brought a glimmer of hope and relief, with the promise of rectification and the correction of errors. Throughout this ordeal, the dedication and efforts of UNIPOL MOVE's staff cannot be understated. Their willingness to listen, rectify misunderstandings, and restore trust are commendable. The journey, though arduous, ultimately culminated in a positive outcome that reinforced faith in the company and its commitment to customer satisfaction. As a loyal customer who weathered the storm, I acknowledge the challenges faced but equally celebrate the eventual resolution and the renewed trust in UNIPOL MOVE. This experience serves as a testament to the importance of perseverance, clear communication, and above all, the value of genuine customer care in fostering lasting relationships.
E Enrico Corticelli
55 days ago

Mai arrivati i dispositivi

My evaluate for unipolmove.it Mai arrivati i dispositivi, gestione di consegna con GLS veramente IMBARAZZANTE. Su due tentativi di consegna entrambe le volte l'indirizzo è risultato "errato" quando ovviamente non lo è. Dopo più di un mese di attesa rescindo il contratto e passo alla concorrenza.
L Laura Cereghini
58 days ago

Unipolmove: A Promise Fulfilled

As I hesitantly penned my review on this platform, little did I know that it would act as a catalyst, sparking a chain of events leading to a pleasant surprise. The following day, an email from Unipolmove awaited me, bearing the news I had eagerly anticipated – a refund of 69.30 euros for an erroneously paid toll. The mixed emotions of skepticism and elation mingled within me as I pondered the veracity of this unexpected turn of events. Could it be that my voice had been heard amidst the vast sea of customer feedback? The efficiency of their email response juxtaposed with the questionable efficacy of their telephone service left me in a reflective state. Nevertheless, credit where credit is due - Unipolmove has proven to be a company of integrity and reliability. They honored their commitment, rectifying a past error, and in doing so, restored my faith in customer service excellence. Kudos to Unipolmove for their willingness to listen and make amends. While the calling experience may need improvement, their dedication to customer satisfaction shines through, earning them a deserving place in my commendations. A well-deserved acknowledgment for a job well done.
G Gianluca P.
58 days ago

Transforming Unpleasant Experiences into Moments of Growth: My Journey with unipolmove.it

My journey with unipolmove.it has been a rollercoaster of challenges and disappointments. At first, I encountered issues with being charged for the full journey despite only traveling two kilometers. Frustrated, I opened tickets which were closed without any resolution. The lack of communication left me feeling unheard and undervalued. Desperate for answers, I reached out for support, only to be met with promises of refunds that never materialized. The cycle repeated itself when I retraced my two-kilometer route, only to once again be charged for the full journey. The frustration of feeling deceived and taken advantage of weighed heavily on me. Despite these hardships, I chose to turn these negative experiences into opportunities for growth. Each setback became a lesson in resilience and patience. I learned the importance of advocating for myself and standing up for what is right. Through this challenging journey, I discovered strength I never knew I had. While my experience with unipolmove.it may have started off rocky, it ultimately led me to a place of empowerment and self-discovery. I now navigate life's obstacles with a newfound sense of confidence and determination, knowing that every setback is a stepping stone towards personal growth.
F Fabio Corsiato
59 days ago

Turning a Negative into a Positive: My Unforgettable Journey with unipolmove.it

As a customer who initially faced challenges with Unipol Move, I am thrilled to share the remarkable transformation in my experience. Despite a rocky start where the device was delayed for a month and communication was lacking, Unipol Move's team went above and beyond to rectify the situation. After a series of calls and persistence on my part, the team not only expedited the device shipment but also provided exceptional customer service throughout the process. Their dedication to resolving my issue and ensuring my satisfaction truly turned the tide for me. I am now a loyal customer, impressed by their commitment to improvement. Unipol Move has transformed a potentially negative encounter into a shining example of outstanding service. Thank you for making things right and for exceeding my expectations.
F francesco
59 days ago

Beyond the Toll Booth Lies the Darkness

Embarking on my journey with unipolmove.it was initially smooth sailing until I encountered the abyss that is their call center and back-office operations. While the service itself functions adequately, the real struggle arises when dealing with their customer support. Despite my persistent attempts to rectify a mere 0.50 euro debt they claim I owe, we have been locked in a year-long exchange with no resolution in sight. The assistance provided has been nothing short of pitiful, leaving me stranded in a frustrating cycle of unresolved issues. Unfortunately, the shadows loom large beyond the toll booth of efficient service at unipolmove.it. Sincerely, Francesco
F Francesco Rino Guerra
60 days ago

A Genuine Acknowledgment of Excellence

Sharing my experience with Unipolmove.it has been truly eye-opening. Despite the unfortunate incident I encountered, their professionalism and customer service stood out remarkably. When I initially signed the contract over the phone, little did I know that a month later, I would notice a parking charge for a location across Italy that I had never been to. Upon closer examination of the contract, I discovered that the operator had mistakenly entered two incorrect license plates that didn't belong to any of my vehicles. Despite bringing this issue to the attention of the company's management, I was initially met with resistance and was informed that payment was still expected, even though the parking incident was not of my doing. It was disheartening to feel misled and deceived by the operator's oversight. Despite this setback, I must acknowledge the swift actions taken by the customer service team to rectify the situation. Their willingness to listen, understand, and eventually resolve the matter showcased their commitment to customer satisfaction. I appreciate their efforts in addressing my concerns and restoring my faith in their services. While the experience was indeed challenging, it's essential to highlight the positive aspects of this journey. Unipolmove.it's dedication to resolving issues diligently and their courteous approach towards customer grievances are commendable traits that should not go unnoticed. It is through such encounters that true growth and improvement transpire, enabling companies to refine their practices and enhance customer experiences for the better.
N Noemi Spada
60 days ago

Turning a Negative Experience into a Positive One

I stumbled upon unipolmove.it with high hopes, only to find myself utterly disappointed. My initial excitement turned into frustration as I faced non-existent and incompetent customer service, coupled with a severe lack of post-sale support. It didn't take long for me to cancel my contract, vowing never to return. However, amidst this bleak encounter, a silver lining emerged. Reflecting on my decades-long loyalty to Telepass, a beacon of reliability and seamless service, I realized that not all experiences are created equal. The stark contrast in customer experience between unipolmove.it and Telepass highlighted the true value of exceptional service. This encounter reinforced my belief in the importance of reputable companies that prioritize customer satisfaction. While my journey with unipolmove.it may have ended prematurely, it served as a powerful reminder of the significance of reliable and customer-centric businesses like Telepass. Thank you for demonstrating unwavering excellence in service for over 30 years, setting the bar high for industry standards.
A Anna Maria
61 days ago

Incredibly Disappointed Yet Hopeful

After a disappointing experience with unipolmove.it, I was left feeling frustrated and let down. Initially drawn to switching from my bank's telepass to Unipol Move due to a compelling offer, my excitement quickly turned to dismay. The device I received didn't work, and the app was non-functional. After just two days, I made the difficult decision to cancel my subscription. Trying to return the device proved to be another hassle. Despite the website stating that devices could be returned to any Unipol agency, every single one I visited claimed ignorance and refused to accept it. Countless hours were spent on hold with the Customer Service team, only to be informed that a shipping label would be sent via post. However, the label never arrived, leading to more endless phone calls. The situation was further complicated when they got my email address wrong, causing even more delays. Although I provided the correct email, I am still waiting for a resolution as days turn into weeks. The lack of reliability displayed by Unipol Move, mirroring that of Unipol insurance, is concerning and disappointing. Despite this ordeal, I am hopeful that a resolution can be reached. However, if the issues persist, I may have to consider taking legal action. My trust in their services has been shattered, and I hope that my feedback helps them improve for the sake of future customers.
D DEVAS SRL
62 days ago

A Beacon of Hope: Overcoming a Customer’s Struggle

Navigating through a sea of uncertainty, I found myself at a crossroads when dealing with unipolmove.it. Initially, my trust was shattered as I labelled them as "truffatori." They inconvenienced me with unexplained charges that led to legal disputes, leaving me disheartened. But amidst the chaos, a ray of hope emerged. After enduring months of waiting for a replacement device, a glimmer of light appeared. Their team, once seen as adversaries, transformed into allies determined to rectify the situation. As the days turned into months, my faith was rewarded. The long-awaited replacement device finally arrived. It was a moment of redemption that spoke volumes about perseverance and the power of customer service. To those who have faced challenges with unipolmove.it, take heart in knowing that their dedication to making things right shines through. It's a testament to their commitment to turning setbacks into success stories. Keep the faith, for every struggle brings with it the potential for a triumphant resolution.
M marco cocco
62 days ago

A Reliable Companion for Stress-Free Journeys! 🚗✨

Embarking on my journeys with unipolmove.it has been a game-changer for me! It's been a year and a half since I've been using their services, and I must say, the experience has been nothing short of fantastic. I've breezed through tolls effortlessly, with smooth transactions and hassle-free processes. Though, I must mention the occasional hiccup, like the tunnel connecting Valdagno to Schio, which exclusively accepts Telepass or cards, leaving other devices out of the equation. However, these occurrences are rare, and I find solace in hoping for a quick resolution in the coming months. Whether I'm using the app on my phone or logging in through my PC, the convenience remains unparalleled. However, a lingering question tugs at my mind – if I switch insurance providers, will I have to return the device? 🤔 Overall, my journey with unipolmove.it has been undeniably smooth and pleasant. With their reliable services and user-friendly interface, traveling has never been more stress-free. Cheers to stress-free road trips ahead! 🌟
L Leonardo Fogli
63 days ago

An Outstanding Experience with Unipolmove.it

Having read a review criticizing the services of unipolmove.it, I was hesitant but decided to give it a try. To my surprise, my experience was nothing short of outstanding. From the moment I reached out, their team was responsive and attentive to my needs. Despite the initial hiccup, they quickly resolved the issue and went above and beyond to ensure my satisfaction. What stood out the most was their dedication to customer service. Unlike the negative review I had read, my emails were promptly answered, and any concerns I had were addressed in a timely manner. The professionalism and efficiency displayed by unipolmove.it truly set them apart from other companies in the industry. In a world where customer service seems to be lacking, unipolmove.it exceeded all my expectations. I highly recommend their services to anyone in need of a reliable and customer-centric company. Thank you, unipolmove.it, for a truly exceptional experience!
L Luca Lancellotti
64 days ago

Embracing Authenticity: My Journey with Unipolmove.it

After stumbling across several negative reviews of unipolmove.it, I hesitated to give it a try, fearing a waste of time. However, my curiosity won over, and I decided to test the waters. The Unipolmove device indeed worked seamlessly on the highway, but the app's performance left much to be desired. It constantly froze, leaving me frustrated and stranded. Contacting their support team only added to my woes; their responses were vague and unhelpful, often leading to dropped calls. After enduring 10 days of glitches, I finally made my way back to their office to deactivate the device, only to find that the software had been malfunctioning since Friday. I reluctantly left the device tucked away in a drawer, awaiting its eventual deactivation. The whole experience felt like a scandalous letdown. Despite the setbacks, my journey with Unipolmove.it taught me the value of authenticity in reviews. It's crucial to share genuine experiences, both positive and negative, to guide others in making informed choices. My tryst with Unipolmove.it, though far from perfect, serves as a reminder to embrace transparency and honesty in all my endeavors.
S ste bet
66 days ago

Embarking on a Journey: A Testimonial for Unipolmove.it

Embracing the excitement of a new venture, I signed up with Unipolmove.it, only to experience a rollercoaster of challenges. The malfunctioning system, closed toll gates, double charges – I faced them all. Battling bureaucracy and incompetence, trying to communicate with unresponsive call centers proved to be a Herculean task. Despite presenting concrete evidence from Austrian toll receipts and emails from Unipol agency, I hit a brick wall of unresponsiveness. Since April 2023, the issue remains unresolved, leaving me frustrated and disheartened. I had already terminated my contract and halted any further direct debits. At this point, I’d rather pay extra to traditional highways than endure such turmoil. Perhaps, if Unipol focused solely on insurance, things would run smoother! Navigating this tumultuous journey with Unipolmove.it has been nothing short of chaotic. My hopes for a seamless experience were dashed, leaving me longing for simpler, more reliable options.

Introduction

Unipolmove.it is a leading online marketplace for a wide range of moving and storage solutions. With a user-friendly interface and a vast selection of options, Unipolmove.it caters to both individuals and businesses looking for convenient and reliable moving services. In this review, we will delve into various aspects of Unipolmove.it to provide an in-depth analysis of its offerings and the overall user experience.

Pros and Cons

  • Pros:
    • Extensive selection of moving and storage solutions
    • Competitive pricing
    • Simple and intuitive website interface
    • Responsive customer service
    • High-quality products
    • Flexible return and exchange policy
    • Regular promotions and discounts
    • Good reputation among customers
    • Secure and diverse payment options
    • Loyalty programs for frequent customers
    • Positive customer reviews
    • Active community involvement
    • Efficient shipping services
    • Transparent cost structure
  • Cons:
    • Limited availability in certain regions
    • Occasional delays in shipping

User Experience

Unipolmove.it offers a seamless user experience with its well-designed website and intuitive navigation. The platform allows users to effortlessly browse and compare different moving and storage options based on their specific requirements. The search functionality is efficient, enabling users to quickly find suitable products and services. Additionally, the detailed product descriptions and customer reviews empower users to make informed decisions.

Pricing and Value for Money

Unipolmove.it delivers excellent value for money due to its competitive pricing. The platform offers transparent and upfront pricing for its products and services, ensuring customers know exactly what they are paying for. Moreover, Unipolmove.it often provides promotions and discounts, further enhancing the affordability of moving and storage solutions.

Customer Service

Unipolmove.it excels in providing responsive and helpful customer service. Their support team is easily reachable through multiple channels, including phone, email, and live chat. Customers can expect prompt assistance with any queries or issues they may encounter throughout the ordering and delivery process. Unipolmove.it focuses on ensuring customer satisfaction and resolves concerns efficiently.

Product Quality and Selection

Unipolmove.it offers a diverse range of moving and storage solutions from reputable brands. The platform prioritizes product quality and ensures that each item meets high standards. Customers can choose from a variety of options, such as moving boxes, packing materials, furniture covers, and more. The wide selection caters to different needs and budgets, providing customers with ample choices.

Website Usability

Unipolmove.it's website is user-friendly and well-structured. The interface is visually appealing and easy to navigate, allowing users to quickly find the desired products or services. The checkout process is straightforward, with secure payment options and clear instructions. Unipolmove.it also employs robust security measures to safeguard customer information, enhancing trust and reliability.

Returns and Exchanges

Unipolmove.it offers a flexible and hassle-free return and exchange policy. If customers receive damaged or unsatisfactory products, they can easily initiate a return or request an exchange. The platform ensures smooth processing and provides timely refunds or replacements, contributing to overall customer satisfaction.

Promotions and Discounts

Unipolmove.it regularly runs promotions and discounts, allowing customers to save money on their moving and storage needs. With attractive deals and special offers, customers can enjoy significant savings while availing high-quality products and services. This commitment to providing value to customers distinguishes Unipolmove.it from its competitors.

Reputation

Unipolmove.it has established a reputable presence in the moving and storage industry. The platform has garnered positive reviews from satisfied customers, highlighting its reliability, efficiency, and professionalism. With a strong track record of delivering quality service, Unipolmove.it has gained trust and loyalty from both individuals and businesses.

Payment Options

Unipolmove.it offers secure and diverse payment options to ensure convenience for customers. Users can choose from major credit cards, debit cards, and popular online payment platforms. The platform employs robust encryption and data protection measures, assuring customers that their payment information is safe and secure.

Loyalty Programs

Unipolmove.it appreciates its loyal customers and rewards them through loyalty programs. Frequent buyers can enroll in these programs to enjoy exclusive benefits such as discounts, priority access to new products, and personalized recommendations. Unipolmove.it values customer loyalty and strives to enhance the overall experience for its dedicated customers.

Customer Reviews

Customer reviews play a crucial role in the decision-making process, and Unipolmove.it understands their significance. Customers have consistently praised the platform for its exceptional service, reliable products, and prompt deliveries. The positive reviews showcase the satisfaction and trust customers have in Unipolmove.it, further validating its expertise and quality.

Community Involvement

Unipolmove.it actively engages with its community by participating in philanthropic initiatives and supporting local causes. The platform recognizes the importance of social responsibility and contributes to creating a positive impact. By involving themselves in community activities, Unipolmove.it builds trust and reinforces its commitment to societal well-being.

Shipping and Costs

Unipolmove.it offers efficient shipping services to ensure timely delivery of products. The platform collaborates with reliable shipping partners, maintaining professionalism and accountability. Customers can track their orders, providing full visibility and transparency throughout the shipping process. Unipolmove.it also maintains a transparent cost structure, disclosing any additional charges or fees upfront, ensuring no hidden costs surprise the customers.

To conclude, Unipolmove.it excels in delivering comprehensive moving and storage solutions with a focus on customer satisfaction. With its wide selection of high-quality products, competitive pricing, user-friendly website, responsive customer service, and positive reputation, Unipolmove.it emerges as a trustworthy and efficient platform for all moving needs.