Introduction

Unique-vintage.com is a one-of-a-kind online store that caters to those looking for vintage-inspired fashion, accessories, and gift items. Founded in 2000, the Los Angeles-based retailer has made a name for itself by offering a wide range of retro clothing and accessories for men and women, including cocktail dresses, retro swimsuits, and flapper-style fringe dresses. While not strictly a vintage store, Unique Vintage’s clothing selection is heavily influenced by fashion from the ‘20s, ‘30s, ‘40s, ‘50s, and ‘60s, with a focus on the pin-up and rockabilly styles of the ‘50s.

Pros and Cons

Pros:
  • Wide selection of vintage-inspired clothing and accessories
  • Large plus-size clothing selection
  • Free shipping on orders over $150
  • International shipping available
  • Frequent sales and discounts offered
Cons:
  • Sizing can be inconsistent
  • Customer service can be slow to respond
  • Returns can be a hassle
  • Website can be overwhelming

User Experience

The website is easy to navigate and offers a wide range of filters to help shoppers find exactly what they’re looking for. The product images are high-quality, with detailed descriptions and sizing information. The site also includes a “Retro Roadmap” feature, which provides information about nearby vintage stores and events.

Pricing and Value for Money

The pricing at Unique Vintage ranges from affordable to mid-range, with some higher-end items available as well. While the price point may be higher than some fast-fashion retailers, the value for money is evident in the quality of the clothing and unique designs.

Alternatives

Other online vintage-inspired stores include ModCloth, Retro Stage, and Stop Staring.

Customer Service

While some customers have reported slow response times from customer service, others have praised the site for their helpful and friendly service. Unique Vintage offers a detailed FAQ page and contact form.

Product Quality and Selection

Unique Vintage offers a wide range of vintage-inspired clothing, shoes, and accessories for both men and women. The quality of the products is generally high, with attention to detail and unique designs.

Website Usability

The website is easy to use, with clear filters and helpful search bar functionality. The Retro Roadmap feature is a unique selling point that sets Unique Vintage apart from other online retailers.

Returns and Exchanges

Returns and exchanges are accepted within 30 days of purchase, but customers are responsible for return shipping costs. Sale and clearance items are not eligible for returns.

Promotions and Discounts

Unique Vintage offers frequent sales, discounts, and promo codes to help shoppers save money on their purchases.

Reputation

Unique Vintage has a strong reputation in the vintage-inspired clothing community. With over 20 years in business, the site has a loyal customer base and positive reviews online.

Payment Options

Unique Vintage accepts a range of payment options, including credit and debit cards, PayPal, and Afterpay.

Loyalty Programs

Currently, Unique Vintage does not offer a formal loyalty program.

Customer Reviews

Customers have generally positive reviews for Unique Vintage’s selection, quality, and affordability. However, some have reported issues with sizing and customer service.

Community Involvement

Unique Vintage has been involved in charitable initiatives, including donations to organizations such as the American Red Cross and St. Jude Children’s Research Hospital.

Shipping and Costs

Unique Vintage offers standard, expedited, and international shipping options. Free shipping is offered on orders over $150 within the continental US. Shipping costs vary depending on the destination and shipping method.

Aisha Bachlani Senior News Reporter

Hi, I'm Aisha Bachlani, and I'm a news reporter with Askmeoffers. I've been working in this field for over nine years, and during that time, I've gained valuable experience and knowledge that I'm excited...

Unique-vintage Recent User Reviews

User Rating

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Reviewer Name: BE

Review Submission Date: 2022-12-22

Review Title: Parcel did not include all items I ordered. They will not respond.
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Review Description: Where to start? Shipping took forever. When the parcel did arrive, it only contained one of the two items I ordered. They charged my credit card for the full amount. I tried emailing, calling, and chatting online (which isn't a real chat; just reroutes you to email) multiple times over multiple weeks and there has been zero response.

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Reviewer Name: Danielle Lehrer

Review Submission Date: 2022-12-16

Review Title: Easy returns when needed!
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Review Description: I've bought from this brand about 5 times! I had to return an unflattering dress and the customer service team was easy to work with! The quality of clothes to be amazing and the service is really great at Unique Vintage. I'd certainly recommend them to anyone looking for this type of fashion!

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Reviewer Name: Jessica Cribbs

Review Submission Date: 2022-12-14

Review Title: I love Unique Vintage!!
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Review Description: I love Unique Vintage!!! As a curvy girl, who loves dresses…UV is my favorite place. I’ve mostly shopped in store with fun and attentive customer service. And my online orders have all arrived on time. I recommend UV to all of my friends and always will. My most recent purchase was in store and I look forward to Whatever goodies they’ll have in store for Valentine’s Day ??

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Reviewer Name: Kathy

Review Submission Date: 2022-12-13

Review Title: I’ve been shopping at UV since they…
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Review Description: I’ve been shopping at UV since they opened and have not had a single issue with their customer service or their clothing. It is super cute and always my go to store in Burbank for any events!

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Reviewer Name: Michelle G

Review Submission Date: 2022-12-13

Review Title: Great style and quality clothing!
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Review Description: I ordered the cuties red blouse and black sweater! The quality was great and the fit looked awesome! I love that their sizes range from x-small-5xl. Especially since I usually wear 1XL and most companies don’t offer larger sizes. The customer service was fabulous! Love this company

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Reviewer Name: Emily Guardalabene

Review Submission Date: 2022-11-21

Review Title: Not considerate of customers
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Review Description: Spent over $160 on dresses only for the stuff to go on sale hours later, which is fine, but they were not willing to work with me at all on the cost and wouldn't let me cancel the order because it had already "been worked on" by their fulfilment team, even though the email said the order would take extra time. Won't be reordering.

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Reviewer Name: ildiko kerek

Review Submission Date: 2022-10-07

Review Title: Ordered a swimming costume over a month…
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Review Description: Ordered a swimming costume over a month ago. Never arrived. No email, no apology, nothing. Appears to be a scam website that steals money.

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Reviewer Name: Maya KC

Review Submission Date: 2022-07-11

Review Title: Terrible quality clothing
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Review Description: Terrible quality clothing. Worse than Wish. Out of 5 things I ordered, 4 were completely unwearable. One was falling apart right out of the bag. And I bought them on sale so I can’t return or get a refund. I’m decent at sewing so I’m going to try to fix them myself, but for the price point this is shockingly bad.

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Reviewer Name: Gemma O'Grady

Review Submission Date: 2022-07-08

Review Title: Scam.company
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Review Description: Lollies vintage or 'unique vintage' as its called here is the worst company I've ever had the misfortune to deal with. Paid for a dress I saw on their website for 160 euro. It was delivered with threads and beads hanging off very bad quality. I was assured on the phone I'd get a refund and given an address to post it to in Tallaght.i paid for tracking post and know it was delivered back on 17th June. Assured 5-7 days for refund and I'm still chasing it. Will be taking this further. DO NOT ORDER FROM LOLLIES VINTAGE......SCAM

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Reviewer Name: Sally

Review Submission Date: 2022-07-03

Review Title: Absolutely do not shop here
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Review Description: Completely terrible customer service. They knowingly sent me a torn dress - I know this as they have visibly attempted and failed to patch it. Despite this, they demanded that I pay to return it. So they send me something not fit for purpose and then make me pay to return. On top of that the response times are dire. I can't even establish a dialogue with them because they take a week to reply each time and you have to return within 30 days. On top of this part of my order just never arrived and I had to fight about that as well.