Users Voice for Unique-vintage

63% users rated Terrible
7% users rated Poor
0% users rated Average
5% users rated Very Good
26% users rated Excellent
Pie Chart Review Representation for Unique-vintage
Unique-vintage Overall rating
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Review article published on: 21 Jan 2023

Last updated by on 21 Jan 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 5 2.5 3.6 4 1.4 4.7
Nov 2022 5 3 4.4 4.2 1.1 4.2
Dec 2022 2 5 5 5 5 5
Jan 2023 5 5 4.1 5 1.3 3.3
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Detailed Unique-vintage Review by

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Recommended by 163+ verified customers on Trustpilot

'Good'
Based on 163 reviews

Unique-vintage Recent User Reviews

User Rating

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Reviewer Name: BE

Review Submission Date: 2022-12-22

Review Title: Parcel did not include all items I ordered. They will not respond.
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Review Description: Where to start? Shipping took forever. When the parcel did arrive, it only contained one of the two items I ordered. They charged my credit card for the full amount. I tried emailing, calling, and chatting online (which isn't a real chat; just reroutes you to email) multiple times over multiple weeks and there has been zero response.

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Reviewer Name: Danielle Lehrer

Review Submission Date: 2022-12-16

Review Title: Easy returns when needed!
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Review Description: I've bought from this brand about 5 times! I had to return an unflattering dress and the customer service team was easy to work with! The quality of clothes to be amazing and the service is really great at Unique Vintage. I'd certainly recommend them to anyone looking for this type of fashion!

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Reviewer Name: Jessica Cribbs

Review Submission Date: 2022-12-14

Review Title: I love Unique Vintage!!
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Review Description: I love Unique Vintage!!! As a curvy girl, who loves dresses…UV is my favorite place. I’ve mostly shopped in store with fun and attentive customer service. And my online orders have all arrived on time. I recommend UV to all of my friends and always will. My most recent purchase was in store and I look forward to Whatever goodies they’ll have in store for Valentine’s Day ??

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Reviewer Name: Kathy

Review Submission Date: 2022-12-13

Review Title: I’ve been shopping at UV since they…
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Review Description: I’ve been shopping at UV since they opened and have not had a single issue with their customer service or their clothing. It is super cute and always my go to store in Burbank for any events!

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Reviewer Name: Michelle G

Review Submission Date: 2022-12-13

Review Title: Great style and quality clothing!
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Review Description: I ordered the cuties red blouse and black sweater! The quality was great and the fit looked awesome! I love that their sizes range from x-small-5xl. Especially since I usually wear 1XL and most companies don’t offer larger sizes. The customer service was fabulous! Love this company

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Reviewer Name: Emily Guardalabene

Review Submission Date: 2022-11-21

Review Title: Not considerate of customers
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Review Description: Spent over $160 on dresses only for the stuff to go on sale hours later, which is fine, but they were not willing to work with me at all on the cost and wouldn't let me cancel the order because it had already "been worked on" by their fulfilment team, even though the email said the order would take extra time. Won't be reordering.

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Reviewer Name: ildiko kerek

Review Submission Date: 2022-10-07

Review Title: Ordered a swimming costume over a month…
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Review Description: Ordered a swimming costume over a month ago. Never arrived. No email, no apology, nothing. Appears to be a scam website that steals money.

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Reviewer Name: Maya KC

Review Submission Date: 2022-07-11

Review Title: Terrible quality clothing
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Review Description: Terrible quality clothing. Worse than Wish. Out of 5 things I ordered, 4 were completely unwearable. One was falling apart right out of the bag. And I bought them on sale so I can’t return or get a refund. I’m decent at sewing so I’m going to try to fix them myself, but for the price point this is shockingly bad.

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Reviewer Name: Gemma O'Grady

Review Submission Date: 2022-07-08

Review Title: Scam.company
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Review Description: Lollies vintage or 'unique vintage' as its called here is the worst company I've ever had the misfortune to deal with. Paid for a dress I saw on their website for 160 euro. It was delivered with threads and beads hanging off very bad quality. I was assured on the phone I'd get a refund and given an address to post it to in Tallaght.i paid for tracking post and know it was delivered back on 17th June. Assured 5-7 days for refund and I'm still chasing it. Will be taking this further. DO NOT ORDER FROM LOLLIES VINTAGE......SCAM

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Reviewer Name: Sally

Review Submission Date: 2022-07-03

Review Title: Absolutely do not shop here
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Review Description: Completely terrible customer service. They knowingly sent me a torn dress - I know this as they have visibly attempted and failed to patch it. Despite this, they demanded that I pay to return it. So they send me something not fit for purpose and then make me pay to return. On top of that the response times are dire. I can't even establish a dialogue with them because they take a week to reply each time and you have to return within 30 days. On top of this part of my order just never arrived and I had to fight about that as well.