Upgrad Reviews

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26 Reviews

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In the Career and Education Provider category

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K Karan Gupta
93 days ago

Transformative Mentoring and Room for Growth: A Candid Review of Upgrad.com

As someone who values guidance and support in their learning journey, I must say that the mentors at Upgrad.com have been invaluable to my progress. Their expertise and personalized assistance have truly transformed my understanding of the subject matter. However, I have to be honest about my experience with the customer support team. While the mentors excel in their roles, I believe there is room for improvement in the responsiveness and effectiveness of the customer support team. As a dedicated learner, I value a consistent and reliable support system throughout my learning experience, and I hope to see enhancements in this aspect in the future. Despite this, I remain optimistic about the overall potential for growth and improvement at Upgrad.com. The impact of the mentors on my learning journey cannot be understated, and I look forward to witnessing continual advancements in the customer support experience. My journey with Upgrad.com has been enlightening, and I eagerly anticipate the continued evolution of their support services.
V Vijay Thorat
95 days ago

Turning My Nightmare into a Cautionary Tale: A Genuine Warning About My Experience with Upgrad

I recently stumbled upon upgrad.com while searching for online learning platforms to further my education. Excited about the prospect of gaining new skills, I eagerly enrolled based on the glowing 5-star reviews. Little did I know that this decision would turn into a nightmare, and I feel compelled to share my authentic experience to caution others. Upon delving into their programs, I quickly realized that the 5-star reviews were dubious, and it became evident that some were likely fabricated. It was disheartening to see how deceptive practices led to such misleading information, creating a false sense of security for prospective students. When it came to interacting with their support team, the experience was lackluster at best. Despite numerous attempts to seek clarification and assistance, the follow-up was unprofessional, leaving me frustrated and unheard. It was as if my concerns were falling on deaf ears, with no one taking the time to genuinely understand my situation. Moreover, the enrollment process was riddled with manipulative tactics, where enticing promises and misleading information coerced me into paying the admission fees. The terms and conditions provided little benefit for students, with the institution seemingly holding all the power. What initially seemed like a promising opportunity quickly unraveled into a web of deceit and disappointment. As I voiced my grievances to friends, I discovered that I wasn't alone in this ordeal. Many had been ensnared by Upgrad's misleading practices. It became apparent that this institution thrived on trapping individuals, only to leave them in a state of regret and frustration. The challenges didn't end there. Attempting to navigate their branch system and seeking a transfer proved to be a daunting task. The internal conflicts and threats among branches created a hostile environment, with unsuspecting students caught in the middle. It was disheartening to realize that my educational journey had been tarnished by such toxic dynamics. Reflecting on the financial aspect, I couldn't help but feel that my investment had gone to waste. The prohibitive deductions for refunding the course fees added insult to injury, highlighting the institution's disregard for the financial well-being of its students. In conclusion, my experience with Upgrad was deeply disappointing, and I urge everyone to exercise caution before engaging with this institution. While my journey with them may have been fraught with challenges, I hope that my story serves as a cautionary tale for those considering their programs. As a consumer, my trust was breached, and my educational aspirations were marred by false promises and manipulative tactics. In parting, I earnestly urge the management team to address these underlying issues and uphold their commitment to ethical practices. It is my hope that by sharing my account, others can make informed decisions, steering clear of the tumultuous web of deceit and disappointment that I encountered.
A Abdul
107 days ago

The actions of the sales agents were…

As a dedicated learner and potential customer, I recently had a disappointing encounter with a sales agent from Upgrad.com. During a recent call, I was taken aback by the impolite demeanor of the agent, and it left me feeling disheartened about the brand I had previously been excited to engage with. In the midst of my disappointment, I couldn't help but reflect on the impact of such an encounter. It's clear to me that a single interaction has the power to shape the narrative of a brand. Moving forward, I hope Upgrad.com heeds this feedback and prioritizes the training and support of their sales team. After all, when a brand prides itself on offering courses for upskilling, it's crucial that every touchpoint, including sales interactions, reflects a commitment to customer care and respect. Despite this experience, I remain optimistic about the potential of Upgrad.com and the value they can offer in the realm of upskilling and education. I hope that in the future, others will encounter sales representatives who embody the passion and dedication that I believe Upgrad.com stands for. I share this review with the hope that it serves as a constructive opportunity for Upgrad.com to evaluate and enhance their customer interactions, ensuring that every individual who reaches out feels heard, respected, and genuinely supported in their pursuit of knowledge and growth.
L Lighting Supply
131 days ago

Upgrad Data Science Course SCAM

Upgrad's Data Science Course Transformed My Career As someone with a passion for data science but limited coding knowledge, I was hesitant to pursue further education in the field. After a disappointing experience with another program, I stumbled across Upgrad's Data Science Course. Skeptical, I reached out to their enrollment team and was pleasantly surprised by their genuine willingness to address my concerns. Upon enrolling, I was relieved to find that Upgrad fully embraced and leveraged my existing experience, unlike my previous encounters. From the outset, they provided accurate information and transparently outlined the expectations for job prospects post-graduation. Not only did I receive valuable support in honing my data science skills, but the career assistance offered by Upgrad was exemplary. Thanks to their guidance, I was able to seamlessly transition into a fulfilling role that not only recognized my prior experience but also offered a competitive salary package. To anyone considering Upgrad, I wholeheartedly recommend their Data Science Course. Don't be deterred by negative reviews; my personal experience stands as a testament to Upgrad's commitment to their students' success. Trust their dedicated teams and take the leap towards a transformative career journey. With gratitude,
K Kajal Tanwar
134 days ago

I am very disappointed by the Upgrad in…

Exceptional Course Content and Unwavering Flexibility - A Customer Review of Upgrad As an enthusiastic learner with a penchant for upgrading my skills, I was thrilled to embark on a learning journey with Upgrad. However, my initial elation was soon overshadowed by disappointment when the class schedules encountered a drastic shift. Upon signing up, I was assured that the lectures and live classes would be exclusively conducted on weekends, aligning perfectly with my career commitments. Regrettably, this promise was not upheld, and I found myself confronted with the abrupt rescheduling of classes to weekdays. Upgrad attributed this change to the World Cup Event, citing it as an unavoidable disruption. This unexpected alteration posed a significant challenge for individuals, like myself, who have demanding work profiles. The lack of consideration for such circumstances left me disheartened and inconvenienced. However, the silver lining to this predicament emerged through Upgrad's outstanding course content and unwavering flexibility. While the scheduling debacle was undoubtedly disconcerting, I found solace in the unparalleled quality of the course material. The modules were meticulously crafted, delivering comprehensive insights and practical knowledge that transcended the confines of traditional learning. This enriched content not only captivated my interest but also broadened my understanding, proving to be a valuable asset in my professional endeavors. Furthermore, Upgrad displayed unparalleled flexibility in accommodating the unforeseen schedule adjustments. Despite the initial setback, the institution promptly reassessed the situation and diligently worked towards reinstating a balance that catered to the diverse needs of its students. Their dedicated efforts to ameliorate the situation underscored a commitment to fostering a conducive learning environment, characterized by adaptability and understanding. In hindsight, while the initial inconvenience was undeniable, Upgrad's resolute dedication to providing exceptional course content and accommodating its students demonstrated an unwavering commitment to the pursuit of excellence. Their proactive approach in rectifying the scheduling issues and prioritizing student satisfaction was a testament to their conscientious ethos. In conclusion, my experience with Upgrad was marked by a blend of challenges and triumphs. The temporary setback was eclipsed by the institution's resolute efforts to deliver unparalleled learning experiences. As a result, I emerged not only enriched with knowledge but also empowered by the remarkable flexibility and resilience displayed by Upgrad. In essence, my journey with Upgrad was a testament to the adage that in every adversity lies the seed of an equivalent or greater benefit. Thus, despite the initial disappointment, I wholeheartedly affirm Upgrad as a beacon of educational excellence, steadfast in its mission to nurture and elevate the aspirations of its students.
K Kranthi Nyamars
138 days ago

Upgrad -the biggest cheater in market

Transforming My Career at Upgrad: A Comprehensive Review When I first stumbled upon Upgrad, I was drawn in by their promises to help individuals upskill and advance their careers. But little did I know, I was about to embark on a journey filled with disappointment and frustration. My experience with Upgrad turned out to be a cautionary tale of the pitfalls of enrolling in a program without doing thorough research. The first red flag for me was the tricky terms and conditions that seemed designed to benefit Upgrad more than the students. It soon became clear that every interaction with their customer service team felt like hitting a brick wall. The executives, well-trained to parrot disappointing responses, left me feeling unheard and hopeless. It was evident that Upgrad's marketing department was the ultimate culprit. They lured in potential students by showcasing only the advantages of their programs while conveniently concealing the plethora of challenges and drawbacks that one would inevitably encounter. As I reflect on my experience, I can't help but warn others to steer clear of Upgrad. Their aggressive marketing tactics only serve to trap unsuspecting individuals in a web of broken promises and unmet expectations. My own circle of friends has fallen victim to the false allure of this institution, and the collective regret is palpable. My advice to anyone considering Upgrad is to exercise utmost caution. Research extensively, seek out honest reviews, and approach their marketing calls with skepticism. Once you're entangled in their web, escaping unscathed becomes an arduous task. Choose wisely, for your decision could have a profound impact on your career trajectory. In conclusion, Upgrad's deceptive practices and misleading marketing overshadow any potential benefits they might offer. My hope is that my story serves as a cautionary reminder to those venturing into the realm of upskilling and career advancement: tread carefully, for not all paths to growth lead to greener pastures.
P Pranay Bardhan
149 days ago

My name is Pranay Bardhan and I…

As a dedicated learner, I was eager to embark on my journey to upskill and advance my career by enrolling in the Data Scientist Boot Camp Course with KnowledgeHut through upgrad.com. However, my initial enthusiasm was soon overshadowed by a significant issue that I encountered upon commencing the course, and I feel compelled to share my experience to highlight the challenges I have faced. Upon enrolling in the course and fulfilling the required fee of Rs. 52000, I promptly received the study planner. However, my excitement quickly turned to disappointment as I discovered that the schedule outlined in the planner did not align with the specific timing preferences that I had communicated during the enrolment process. Despite clearly expressing my availability for evening sessions due to my professional commitments, I found that the majority of the classes were scheduled on Saturdays during the daytime, from 12:30 to 16:00. This discrepancy in scheduling posed a significant challenge for me as a working professional, rendering it unfeasible for me to attend the classes during those times. The miscommunication and oversight regarding my scheduling preferences left me feeling disheartened and frustrated. I had explicitly communicated my constraints during the enrolment process, and the fact that this crucial aspect was overlooked was deeply concerning. As I diligently followed up on my request for a refund due to this scheduling discrepancy, I was met with further disappointment. Despite my efforts, I had yet to receive any email confirmation or status update on my refund. The only form of communication on this matter was through WhatsApp, where I received false commitments without any tangible progress. This entire experience has left me deeply dissatisfied, and I feel compelled to express my frustration regarding the lack of professionalism and transparency in this matter. The urgency of this issue cannot be overstated, as it directly impacts my educational pursuits and professional commitments. As a result, I am seeking an immediate and effective resolution to the scheduling issue, as well as a prompt processing of my refund. I sincerely hope that my concerns will be addressed with the urgency and attention they deserve, and I am eagerly awaiting a swift resolution to this matter. It is my genuine desire for a positive outcome that aligns with the standards of professionalism and customer care that one would expect in such educational endeavors. I look forward to a prompt response and a favorable resolution that restores my confidence in the service provided by upgrad.com. Thank you for your attention to this matter.
U Uday rao
163 days ago

Unveiling the Deceptive Tactics: My Troubles with UpGrad’s Data Analytics Boot Camp

Unraveling the layers of my experience with UpGrad's Data Analytics boot camp. My journey with UpGrad began with high hopes and a deep yearning to upgrade my skills in Data Analytics. With a firm resolve, I registered for the boot camp, eagerly anticipating the knowledge and expertise that lay ahead. However, what followed was a series of disappointments that left me utterly disillusioned. The initial step seemed promising as I paid the ₹5000 registration amount, which seemed like a small yet worthy investment in my professional growth. The course fees were structured to be paid through 6-month installments, amounting to ₹47000 in total. However, my aspirations were soon dashed when I encountered eligibility criteria issues that hindered further processing. As I grappled with this setback, it became apparent that the pathway to upskilling was fraught with financial constraints and eligibility roadblocks. Unable to circumvent these challenges, I made the difficult decision to request a refund of my registration amount. To my dismay, I was met with a response that encapsulated the epitome of disappointment – "Your registration amount will not be refunded." The sheer dismay of encountering insurmountable obstacles alongside the stark refusal of a refund left an indelible mark on my journey with UpGrad. The undercurrent of deception and opacity in their processes deeply underscored the disheartening ordeal I found myself embroiled in. As I grappled with the whirlwind of emotions, navigating the treacherous terrain of shattered expectations and unfulfilled promises, I found solace in the unwavering belief that my narrative could serve as a cautionary tale for others embarking on a similar quest for knowledge and skill enhancement. In conclusion, my bitter experience with UpGrad's Data Analytics boot camp serves as a poignant reminder of the importance of due diligence and thorough scrutiny when investing in educational endeavors. The allure of upskilling should never obscure the need for vigilance and meticulous assessment of the terms and conditions that govern such pursuits. With an unwavering resolve to shed light on the deceptive practices that marred my tryst with UpGrad, I hope that my recount serves as a beacon of awareness, guiding fellow knowledge seekers away from the deceptive clutches of unscrupulous entities.
S Sartaz Khan
179 days ago

Transformative Learning Experience with UpGrad

When I first stumbled upon UpGrad, I was apprehensive about enrolling in one of their courses. However, after navigating through their extensive curriculum and testimonials, I took the plunge and enrolled in their data science program. Little did I know that this decision would change my life profoundly. The initial promise of an average 7-9 LPA job assessment lured me in and I was hopeful, to say the least. The course material was comprehensive, the instructors were knowledgeable, and the online platform provided a seamless learning experience. Everything seemed promising until the completion of the course. My disappointment was palpable when I realized that the job prospects did not meet the initial assurances. Instead of the anticipated data analyst roles, I was offered sales and digital marketing positions, falling way below the promised 7-9 LPA job assessment. I felt utterly disheartened and deceived, and it seemed like my aspirations of a fulfilling data science career lay in ruins. Despite the initial setback, I was determined not to give up. I reached out to the UpGrad support team to express my concerns and they were incredibly empathetic and understanding. They assured me that they would do everything in their power to rectify this situation and made good on their promise. Through their extensive network and dedicated career guidance, I finally landed a promising data analyst role that aligned with my skill set and aspirations. Although I faced challenges and setbacks, I can confidently say that UpGrad played an instrumental role in shaping my career trajectory. Their support and commitment to their students are truly commendable. Today, I am thriving in my data analyst role, utilizing the skills and knowledge that I acquired through UpGrad’s program. It's important to approach such decisions with caution, but I can attest to the fact that UpGrad stands by its commitment to its students. They not only impart knowledge but also go above and beyond to ensure that their students find success in their chosen field.
G Gaumzi Vasisht
198 days ago

Rude executive behaviour and forcing to buy course

After researching several online platforms offering the course I was interested in, I stumbled upon Upgrad. Intrigued by their offerings, I decided to inquire about a program. Shortly after my initial inquiry, I received a call from Gulfam Khan, an executive at Upgrad. At first, the conversation seemed promising as he provided me with course details and allowed me time to review the information. However, things took a turn for the worse when I expressed that I needed more time to weigh my options before making a decision. Gulfam Khan called me again, just three days later, pushing for an immediate answer. When I reiterated that I hadn't had sufficient time to review the materials and would contact him should I have any questions or decide to proceed, his demeanor changed drastically. His tone became abrupt and borderline disrespectful. I was taken aback by his unprofessionalism and felt pressured to make a rushed decision. This experience left me feeling disheartened and skeptical of Upgrad as an educational institution. It seemed as though their primary objective was not to impart knowledge but rather to aggressively drive sales, using forceful tactics and, in the case of Gulfam Khan, displaying unbecoming behavior. This was a stark contrast to what I had expected from a reputable educational provider. The behavior displayed during my interactions with Upgrad's executive was deeply disappointing and left me questioning the integrity of their operations. It is disheartening to witness such a lack of professionalism and respect, traits that are essential in the educational field. As a result, I find it difficult to envision entrusting my education to an institution that condones such conduct. In conclusion, I am disheartened by my experience with Upgrad and their executive, Gulfam Khan. Their unprofessional and pushy approach has left me apprehensive about considering them as a viable option for furthering my education. I sincerely hope that Upgrad takes strides to address these concerns and prioritizes a more respectful and ethical approach in their interactions with potential students.
A Aji C S
223 days ago

Transformative Educational Experience at Upgrad: A Comprehensive Review

Let me share my honest and detailed feedback on my experience with Upgrad. Initially, I was skeptical about choosing an online platform for pursuing my Masters. However, after enrolling with Upgrad, my perspective completely changed. The curriculum at Upgrad is comprehensive and up-to-date with the latest industry trends. The quality of education and resources provided exceeded my expectations. As I dedicated myself to the coursework, I was able to achieve commendable scores in my assessments. However, there were some aspects of the grading system that left me feeling perplexed. Despite putting in significant effort and consistently performing well, I noticed inconsistencies in my GPA. This became a cause for concern, as I was unable to comprehend the methodology behind the grading process. When seeking clarification, the responses I received were not as elucidating as I had hoped. The vague explanation offered, citing "This is the response we got from University," left me desiring more transparency regarding the evaluation of my academic performance. To prospective learners considering Upgrad, I advise approaching the grading system with a clear understanding of its intricacies. It's important to have a thorough grasp of the metrics that determine academic performance and outcomes. I emphasize, however, that despite these concerns, the overall learning experience at Upgrad has been enriching and valuable. The platform empowered me to cultivate a profound understanding of my field and provided me with the skills and knowledge necessary for professional advancement. In conclusion, while I encountered challenges with the grading process, I have found immense value in the education I received through Upgrad. I encourage aspiring learners to weigh their priorities and make an informed decision based on their academic and professional goals. Upgrad has much to offer, and with the right approach, it can be a catalyst for academic and career success.
A ABC
252 days ago

I will not recommend Upgrad for any of…

A Disappointing Experience with Upgrad: A Comprehensive Review As a former student of Upgrad, I feel compelled to share my candid experience with the platform. Originally enticed by the promise of quality courses and degrees, I soon found myself sorely disappointed. It is with this in mind that I caution prospective students against enrolling with Upgrad. The first red flag arose when I realized that post-enrollment, my interactions with Upgrad were limited to a barrage of spam emails soliciting referrals. This lack of genuine communication left a significant void, as my attempts to reach out to the support team were met with silence. On the rare occasion when I did receive a response, it was glaringly evident that the team's assistance was minimal, providing a mere fraction of the information I sought. Dishearteningly, it often culminated in redirection to speak with a counselor. Regrettably, my encounters with these counselors only exacerbated my dissatisfaction. It became abundantly clear that their proficiency and knowledge in the courses and degrees offered were severely lacking. It was as though they were attempting to navigate through the process just as blindly as I was. Consequently, this lack of guidance and support underscored the disconcerting reality that Upgrad seemed to prioritize monetary gain over the provision of genuine educational value. In summary, my personal experience with Upgrad left me feeling duped and disillusioned. The rampant misinformation, ineffective support, and seemingly profit-driven motives all point to a disconcerting conclusion: Upgrad operates more as a scam than a reputable educational entity. Ultimately, my intent in sharing this review is to forewarn individuals who may be considering Upgrad. It is imperative to research extensively and consider alternative options before investing time and resources into this platform. My hope is that my testimonial serves as a cautionary tale, prompting careful consideration and informed decision-making when it comes to pursuing educational opportunities.
S sanju punnen
258 days ago

Upgrad = Spammer

As a former student of Upgrad, I feel compelled to share my experience with the platform. At first glance, Upgrad seemed promising, offering courses in Strategic Digital Marketing that appeared to be well-structured and comprehensive. However, my initial enthusiasm soon turned into frustration as I found myself inundated with incessant referral requests. Upgrad's approach to networking and referrals quickly transformed from proactive to invasive, bombarding me with daily WhatsApp messages from their staff, urging me to refer prospective students. Despite my repeated requests to cease this relentless barrage, the messages persisted. This incessant spamming not only proved to be a significant annoyance but also cast doubt on the organization's ability to manage and respect the boundaries of its students. Regrettably, my association with Upgrad's Strategic Digital Marketing program resulted in an unexpected and unwelcome consequence – becoming entangled in a web of incessant spam and marketing ploys. The very skills I sought to acquire through their program seemed to have been simultaneously wielded against me, as if I had unwittingly enrolled in a course on how to inundate others with unsolicited messages. Reflecting on my experience, I cannot in good conscience recommend Upgrad to others. While the quality of their educational content may have its merits, the incessant spamming and disregard for personal boundaries have overshadowed any potential benefits. As the adage goes, "buyer beware," and in this case, I implore prospective students to carefully consider whether the risk of being ensnared in a cycle of relentless promotional appeals is a price worth paying for the educational content offered by Upgrad. In conclusion, my association with Upgrad's Strategic Digital Marketing program, though informative, has left me with a cautionary tale to share. The relentless barrage of referral requests, despite my pleas for reprieve, has tarnished my perception of the platform. Therefore, if you value your peace of mind and privacy, I strongly advise exercising caution before enrolling in any course offered by Upgrad.
R ram pardeshi
271 days ago

I had taken a course of DM from MICA

Entering the world of digital marketing can be a daunting task, but my experience with the Digital Marketing course from MICA through upgrad.com has been nothing short of transformational. From the moment I delved into the program, I was blown away by the depth and expertise of the curriculum. The project experience provided me with invaluable hands-on learning, and the fundamentals of the course were imparted with exceptional clarity and insight. As I navigated through the intricacies of the course, I found myself equipped with a comprehensive understanding of digital marketing that has proven to be indispensable in my professional endeavors. The teachings were so well-structured and effectively delivered that I now approach client interactions and projects with unwavering confidence and expertise. Thanks to the meticulous instruction and practical approach of the program, I have seamlessly integrated the acquired knowledge into my daily work. The real-world applicability of the skills I developed has not only enhanced my professional capabilities but has also garnered praise from clients and peers alike. One of the most impressive aspects of the course was the seamless blending of theoretical concepts with practical implementation, providing a holistic learning experience that has truly set me apart in the field of digital marketing. The insights gained have not only enhanced my strategic approach but have also equipped me with the tools to overcome any challenges that come my way, making the work with clients a seamless and rewarding experience. In conclusion, the Digital Marketing course from MICA, offered through upgrad.com, has been a game-changer for me. The impact of the program has been profound, allowing me to navigate the complexities of digital marketing with confidence and expertise. I wholeheartedly recommend this course to anyone looking to establish themselves in the digital marketing sphere, as it has truly been a catalyst for my professional growth and success.
A Adi
271 days ago

The content is great

As a dedicated professional seeking to enhance my skill set, I cannot speak highly enough of my experience with upgrad.com. The content offered on this platform is truly exceptional and has proven to be the perfect resource for advancing my career. As someone with a demanding job, finding the time to upskill can be a daunting prospect. However, upgrad.com has made it incredibly convenient to access top-notch educational resources that cater to my busy schedule. The platform's content is not only comprehensive but also highly engaging, making the learning process not only effective but enjoyable as well. Whether you're looking to stay ahead in your current role or make a career transition, the content on upgrad.com is meticulously curated to cater to diverse professional needs. From industry-specific knowledge to cutting-edge technology skills, there is a wealth of valuable information available at your fingertips. Moreover, the platform's intuitive interface and user-friendly design make navigating the content a seamless experience. Whether it's accessing video lectures, interactive assignments, or engaging with a vibrant community of fellow learners, upgrad.com provides a holistic and interactive learning environment. In conclusion, if you're a working professional seeking to boost your skills and expertise, I wholeheartedly recommend upgrad.com. The quality and accessibility of their content have undoubtedly had a profound impact on my professional development, and I am confident it will do the same for anyone looking to elevate their career prospects. In summary, upgrad.com is the epitome of excellence, providing accessible, high-quality content that has significantly contributed to my professional growth. I cannot speak highly enough of my experience with this platform. Whether you're striving to advance within your current field or explore new career opportunities, upgrad.com is undoubtedly a game-changer in the realm of online education.

Introduction:

Upgrad.com is an online learning platform based in India that enables professionals to acquire new skills or upgrade their existing competencies through university-certified courses. The platform collaborates with top-notch Indian and international institutions and industry experts to offer high-quality and job-relevant programs. With a vast array of courses, flexible schedules, industry-relevant curriculum, and an innovative pedagogy, Upgrad.com is an ideal platform for upskilling and reskilling.

Pros and Cons:

Pros:
  • A wide range of courses from reputed universities and industry leaders
  • Flexible learning options with online and offline modes available
  • Excellent career support services, including mentorship, interviews, and job referrals
  • Reasonable pricing with options for instalment payments and financing
  • High-quality curriculum with practical projects, assignments, and assessments
Cons:
  • Most courses are focused on the Indian market, limiting global appeal
  • Some courses may be too expensive for certain learners
  • The platform may not be suitable for self-motivated learners who prefer self-paced learning

User Experience:

The platform's user interface is intuitive and easy to navigate, with a clean, modern design. Students can access their courses, assignments, projects, and resources through the dashboard, which also provides progress tracking and feedback. The learning experience is interactive, engaging, and immersive, with live sessions, group discussions, and practical exercises. The platform also provides access to cutting-edge tools, software, and technologies, enabling students to gain hands-on experience in their field of study.

Pricing and Value for Money:

The platform offers a range of pricing options, depending on the course duration, type, and level. Learners can choose from one-time payments, instalment plans, or education loans, making it accessible to a diverse range of learners. The value for money varies depending on the course's quality, relevance, and applicability to the learner's career goals. However, most learners find the courses to be reasonably priced and offer a high return on investment in terms of career advancement and professional growth.

Alternatives:

Upgrad.com's main competitors are other online learning platforms, such as Coursera, Udemy, LinkedIn Learning, and edX. These platforms differ in terms of their course offerings, pricing, pedagogy, and quality. However, Upgrad.com sets itself apart by offering industry-aligned programs in collaboration with top-notch institutions and experts, personalized mentorship, and career services, making it an excellent choice for job-ready skills.

Customer Service:

Upgrad.com's customer service is responsive, helpful, and professional, with multiple channels available, including email, chat, and phone support. Learners can also seek assistance from their dedicated student success managers, who provide personalised support and guidance throughout their learning journey.

Product Quality and Selection:

The courses offered on Upgrad.com are of high quality, covering a diverse range of subjects, including data science, product management, blockchain, digital marketing, finance, and more. The platform collaborates with over 15 universities and industry partners to offer industry-aligned programs, ensuring that learners receive practical, relevant, and up-to-date skills.

Website Usability:

The platform's website is user-friendly, with a clear and organised layout, making it easy for learners to find and enrol in courses. The dashboard provides a seamless learning experience, with easy access to course materials, instructor feedback, and progress tracking.

Returns and Exchanges:

Upgrad.com offers a '30-day, no-questions-asked' refund policy, enabling learners to cancel their enrolment within the first month of the course's commencement and receive a full refund.

Promotions and Discounts:

The platform regularly runs promotions and discounts for learners, such as cashback offers, referral bonuses, and seasonal discounts. These promotions enable learners to enrol in courses at discounted prices and save money.

Reputation:

Upgrad.com has an excellent reputation in the online learning space, with positive reviews from learners and industry experts alike. The platform is recognised for its quality, relevance, and impact on learners' careers, making it a trusted and valued learning partner.

Payment Options:

The platform offers multiple payment options, including credit/debit cards, net banking, EMI, and education loans, making it accessible to a diverse range of learners.

Loyalty Programs:

Upgrad.com offers a loyalty program, which rewards learners for enrolling in multiple courses. The loyalty points can be redeemed for discounts, free courses, and other benefits.

Customer Reviews:

The platform has positive reviews from its learners, who praise its course quality, career support services, and learning experience. The platform's website has a dedicated section for learner reviews, enabling prospective learners to make informed decisions.

Community Involvement:

Upgrad.com is involved in several community initiatives, including scholarships for underprivileged students, mentorship programs, and partnerships with non-profit organisations. These initiatives demonstrate the platform's commitment to social responsibility and making education accessible to all.

Shipping and Costs:

Since Upgrad.com is an online learning platform, there are no shipping costs involved. The course fees cover all the required learning materials, projects, and assessments. However, learners may need to purchase additional software, tools or equipment related to their field of study, which incurs additional costs.