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Urban Decay is a cosmetics company that specializes in creating innovative, trendsetting products. The company is highly regarded for its bold and edgy makeup collections, which have become synonymous with urbanism and street culture.

Pros and Cons


  • Urban Decay’s cosmetics are cruelty-free and vegan, making it a perfect choice for people who are committed to ethical consumption.
  • The company has a diverse range of cosmetic products that cater to various skin types and complexions.
  • Urban Decay’s sleek packaging makes its products highly desirable and eye-catching.
  • The brand is highly regarded for its pigment-rich eyeshadows and lipsticks that are long-lasting and highly pigmented.
  • Cons:
  • Urban Decay’s products are relatively expensive compared to some other brands.
  • The company doesn’t have a lot of options for those looking for skincare products as it mainly focuses on cosmetics.
  • The cosmetics range may not be suitable for people who prefer more subtle makeup looks.
  • User Experience

    Urban Decay’s website is user-friendly and intuitive. The site is easy to navigate, and products are organized in categories that are easy to find. Customers can choose from a wide selection of cosmetics, including eye makeup, lip products, face products, and even accessories.

    Pricing and Value for Money

    Urban Decay’s cosmetics are priced slightly higher than other brands due to their quality and formulation. However, customers generally find that the products are well worth the price as they are long-lasting, highly pigmented, and innovative.


    Some of the alternatives to Urban Decay include MAC Cosmetics, Too Faced, and Kat Von D Beauty, amongst others. Each of these brands offers unique products and caters to different consumer preferences.

    Customer Service

    Urban Decay has a very helpful and responsive customer service team that can assist customers with any questions or concerns they may have. The company also has a robust FAQ section on its website that provides customers with answers to commonly asked questions.

    Product Quality and Selection

    Urban Decay’s products are generally of high quality and very innovative. The company offers a diverse range of cosmetic products, including eyeshadows, eyeliners, lipsticks, and face products. The products’ packaging is also sleek and well-designed, making them desirable and fashionable.

    Website Usability

    Urban Decay’s website is clean and easy to navigate. Products are organized by category, making it easy for customers to find what they are looking for. Customers can also filter search results to find products that meet specific criteria.

    Returns and Exchanges

    Urban Decay accepts returns and exchanges on products that are unused and in their original packaging. Customers must initiate their return or exchange within 30 days of receipt of the product.

    Promotions and Discounts

    Urban Decay offers promotions and discounts on its products periodically. Customers can sign up for the company’s newsletter to receive updates on new products and promotions.


    Urban Decay has a strong reputation in the cosmetics industry for creating innovative and high-quality products. The company is highly regarded for its pigment-rich eyeshadows and lipsticks, which are long-lasting and highly pigmented.

    Payment Options

    Urban Decay accepts various payment options, including credit cards, PayPal, and Apple Pay.

    Loyalty Programs

    Urban Decay has a loyalty program called Urban Decay Beauty Junkies. Members can earn points for purchases, product reviews, and other activities. Points can be redeemed for discounts and free products.

    Customer Reviews

    Customer reviews of Urban Decay’s products are generally positive, with many customers praising the high quality and pigmentation of the products. Customers also appreciate the brand’s cruelty-free and vegan product line.

    Community Involvement

    Urban Decay has a strong commitment to environmental and animal rights causes. The company is certified by PETA and supports various charitable organizations.

    Shipping and Costs

    Urban Decay offers free shipping on all orders over $50 within the United States. Shipping costs for orders below $50 vary depending on the customer’s location and the shipping method selected. Customers can opt for expedited shipping for an additional fee.

    Aisha Bachlani Senior News Reporter

    Hi, I'm Aisha Bachlani, and I'm a news reporter with Askmeoffers. I've been working in this field for over nine years, and during that time, I've gained valuable experience and knowledge that I'm excited...