Users Voice for Urbandecay
0% users rated Poor
0% users rated Average
0% users rated Very Good
42% users rated Excellent
Rate Urbandecay Coupons Store
| Oct 2022 | 5 | 1 | 2.8 | 1 | 4.2 | 4.2 |
|---|---|---|---|---|---|---|
| Nov 2022 | 5 | 5 | 2 | 5 | 2.8 | 3.9 |
| Dec 2022 | 5 | 2.2 | 5 | 1.3 | 5 | 5 |
| Jan 2023 | 5 | 5 | 5 | 5 | 3.4 | 3.1 |
| Mar 2023 | 1 | 1.3 | 1.8 | 2.6 | 5 | 5 |
| Line Chart for Rating of peer stores |
urbandecay.com
agoda.com
shein.com
ulta.com
fragrancex.com
jomashop.com
Detailed Urbandecay Review by Aisha Bachlani
Introduction
Urban Decay is a cosmetics company that specializes in creating innovative, trendsetting products. The company is highly regarded for its bold and edgy makeup collections, which have become synonymous with urbanism and street culture.
Pros and Cons
Pros:
Pros and Cons
Pros:
User Experience
Urban Decay’s website is user-friendly and intuitive. The site is easy to navigate, and products are organized in categories that are easy to find. Customers can choose from a wide selection of cosmetics, including eye makeup, lip products, face products, and even accessories.
Pricing and Value for Money
Urban Decay’s cosmetics are priced slightly higher than other brands due to their quality and formulation. However, customers generally find that the products are well worth the price as they are long-lasting, highly pigmented, and innovative.
Alternatives
Some of the alternatives to Urban Decay include MAC Cosmetics, Too Faced, and Kat Von D Beauty, amongst others. Each of these brands offers unique products and caters to different consumer preferences.
Customer Service
Urban Decay has a very helpful and responsive customer service team that can assist customers with any questions or concerns they may have. The company also has a robust FAQ section on its website that provides customers with answers to commonly asked questions.
Product Quality and Selection
Urban Decay’s products are generally of high quality and very innovative. The company offers a diverse range of cosmetic products, including eyeshadows, eyeliners, lipsticks, and face products. The products’ packaging is also sleek and well-designed, making them desirable and fashionable.
Website Usability
Urban Decay’s website is clean and easy to navigate. Products are organized by category, making it easy for customers to find what they are looking for. Customers can also filter search results to find products that meet specific criteria.
Returns and Exchanges
Urban Decay accepts returns and exchanges on products that are unused and in their original packaging. Customers must initiate their return or exchange within 30 days of receipt of the product.
Promotions and Discounts
Urban Decay offers promotions and discounts on its products periodically. Customers can sign up for the company’s newsletter to receive updates on new products and promotions.
Reputation
Urban Decay has a strong reputation in the cosmetics industry for creating innovative and high-quality products. The company is highly regarded for its pigment-rich eyeshadows and lipsticks, which are long-lasting and highly pigmented.
Payment Options
Urban Decay accepts various payment options, including credit cards, PayPal, and Apple Pay.
Loyalty Programs
Urban Decay has a loyalty program called Urban Decay Beauty Junkies. Members can earn points for purchases, product reviews, and other activities. Points can be redeemed for discounts and free products.
Customer Reviews
Customer reviews of Urban Decay’s products are generally positive, with many customers praising the high quality and pigmentation of the products. Customers also appreciate the brand’s cruelty-free and vegan product line.
Community Involvement
Urban Decay has a strong commitment to environmental and animal rights causes. The company is certified by PETA and supports various charitable organizations.
Shipping and Costs
Urban Decay offers free shipping on all orders over $50 within the United States. Shipping costs for orders below $50 vary depending on the customer’s location and the shipping method selected. Customers can opt for expedited shipping for an additional fee.
Pricing and Value for Money
Urban Decay’s cosmetics are priced slightly higher than other brands due to their quality and formulation. However, customers generally find that the products are well worth the price as they are long-lasting, highly pigmented, and innovative.
Alternatives
Some of the alternatives to Urban Decay include MAC Cosmetics, Too Faced, and Kat Von D Beauty, amongst others. Each of these brands offers unique products and caters to different consumer preferences.
Customer Service
Urban Decay has a very helpful and responsive customer service team that can assist customers with any questions or concerns they may have. The company also has a robust FAQ section on its website that provides customers with answers to commonly asked questions.
Product Quality and Selection
Urban Decay’s products are generally of high quality and very innovative. The company offers a diverse range of cosmetic products, including eyeshadows, eyeliners, lipsticks, and face products. The products’ packaging is also sleek and well-designed, making them desirable and fashionable.
Website Usability
Urban Decay’s website is clean and easy to navigate. Products are organized by category, making it easy for customers to find what they are looking for. Customers can also filter search results to find products that meet specific criteria.
Returns and Exchanges
Urban Decay accepts returns and exchanges on products that are unused and in their original packaging. Customers must initiate their return or exchange within 30 days of receipt of the product.
Promotions and Discounts
Urban Decay offers promotions and discounts on its products periodically. Customers can sign up for the company’s newsletter to receive updates on new products and promotions.
Reputation
Urban Decay has a strong reputation in the cosmetics industry for creating innovative and high-quality products. The company is highly regarded for its pigment-rich eyeshadows and lipsticks, which are long-lasting and highly pigmented.
Payment Options
Urban Decay accepts various payment options, including credit cards, PayPal, and Apple Pay.
Loyalty Programs
Urban Decay has a loyalty program called Urban Decay Beauty Junkies. Members can earn points for purchases, product reviews, and other activities. Points can be redeemed for discounts and free products.
Customer Reviews
Customer reviews of Urban Decay’s products are generally positive, with many customers praising the high quality and pigmentation of the products. Customers also appreciate the brand’s cruelty-free and vegan product line.
Community Involvement
Urban Decay has a strong commitment to environmental and animal rights causes. The company is certified by PETA and supports various charitable organizations.
Shipping and Costs
Urban Decay offers free shipping on all orders over $50 within the United States. Shipping costs for orders below $50 vary depending on the customer’s location and the shipping method selected. Customers can opt for expedited shipping for an additional fee.
Alternatives
Some of the alternatives to Urban Decay include MAC Cosmetics, Too Faced, and Kat Von D Beauty, amongst others. Each of these brands offers unique products and caters to different consumer preferences.
Customer Service
Urban Decay has a very helpful and responsive customer service team that can assist customers with any questions or concerns they may have. The company also has a robust FAQ section on its website that provides customers with answers to commonly asked questions.
Product Quality and Selection
Urban Decay’s products are generally of high quality and very innovative. The company offers a diverse range of cosmetic products, including eyeshadows, eyeliners, lipsticks, and face products. The products’ packaging is also sleek and well-designed, making them desirable and fashionable.
Website Usability
Urban Decay’s website is clean and easy to navigate. Products are organized by category, making it easy for customers to find what they are looking for. Customers can also filter search results to find products that meet specific criteria.
Returns and Exchanges
Urban Decay accepts returns and exchanges on products that are unused and in their original packaging. Customers must initiate their return or exchange within 30 days of receipt of the product.
Promotions and Discounts
Urban Decay offers promotions and discounts on its products periodically. Customers can sign up for the company’s newsletter to receive updates on new products and promotions.
Reputation
Urban Decay has a strong reputation in the cosmetics industry for creating innovative and high-quality products. The company is highly regarded for its pigment-rich eyeshadows and lipsticks, which are long-lasting and highly pigmented.
Payment Options
Urban Decay accepts various payment options, including credit cards, PayPal, and Apple Pay.
Loyalty Programs
Urban Decay has a loyalty program called Urban Decay Beauty Junkies. Members can earn points for purchases, product reviews, and other activities. Points can be redeemed for discounts and free products.
Customer Reviews
Customer reviews of Urban Decay’s products are generally positive, with many customers praising the high quality and pigmentation of the products. Customers also appreciate the brand’s cruelty-free and vegan product line.
Community Involvement
Urban Decay has a strong commitment to environmental and animal rights causes. The company is certified by PETA and supports various charitable organizations.
Shipping and Costs
Urban Decay offers free shipping on all orders over $50 within the United States. Shipping costs for orders below $50 vary depending on the customer’s location and the shipping method selected. Customers can opt for expedited shipping for an additional fee.
Customer Service
Urban Decay has a very helpful and responsive customer service team that can assist customers with any questions or concerns they may have. The company also has a robust FAQ section on its website that provides customers with answers to commonly asked questions.
Product Quality and Selection
Urban Decay’s products are generally of high quality and very innovative. The company offers a diverse range of cosmetic products, including eyeshadows, eyeliners, lipsticks, and face products. The products’ packaging is also sleek and well-designed, making them desirable and fashionable.
Website Usability
Urban Decay’s website is clean and easy to navigate. Products are organized by category, making it easy for customers to find what they are looking for. Customers can also filter search results to find products that meet specific criteria.
Returns and Exchanges
Urban Decay accepts returns and exchanges on products that are unused and in their original packaging. Customers must initiate their return or exchange within 30 days of receipt of the product.
Promotions and Discounts
Urban Decay offers promotions and discounts on its products periodically. Customers can sign up for the company’s newsletter to receive updates on new products and promotions.
Reputation
Urban Decay has a strong reputation in the cosmetics industry for creating innovative and high-quality products. The company is highly regarded for its pigment-rich eyeshadows and lipsticks, which are long-lasting and highly pigmented.
Payment Options
Urban Decay accepts various payment options, including credit cards, PayPal, and Apple Pay.
Loyalty Programs
Urban Decay has a loyalty program called Urban Decay Beauty Junkies. Members can earn points for purchases, product reviews, and other activities. Points can be redeemed for discounts and free products.
Customer Reviews
Customer reviews of Urban Decay’s products are generally positive, with many customers praising the high quality and pigmentation of the products. Customers also appreciate the brand’s cruelty-free and vegan product line.
Community Involvement
Urban Decay has a strong commitment to environmental and animal rights causes. The company is certified by PETA and supports various charitable organizations.
Shipping and Costs
Urban Decay offers free shipping on all orders over $50 within the United States. Shipping costs for orders below $50 vary depending on the customer’s location and the shipping method selected. Customers can opt for expedited shipping for an additional fee.
Product Quality and Selection
Urban Decay’s products are generally of high quality and very innovative. The company offers a diverse range of cosmetic products, including eyeshadows, eyeliners, lipsticks, and face products. The products’ packaging is also sleek and well-designed, making them desirable and fashionable.
Website Usability
Urban Decay’s website is clean and easy to navigate. Products are organized by category, making it easy for customers to find what they are looking for. Customers can also filter search results to find products that meet specific criteria.
Returns and Exchanges
Urban Decay accepts returns and exchanges on products that are unused and in their original packaging. Customers must initiate their return or exchange within 30 days of receipt of the product.
Promotions and Discounts
Urban Decay offers promotions and discounts on its products periodically. Customers can sign up for the company’s newsletter to receive updates on new products and promotions.
Reputation
Urban Decay has a strong reputation in the cosmetics industry for creating innovative and high-quality products. The company is highly regarded for its pigment-rich eyeshadows and lipsticks, which are long-lasting and highly pigmented.
Payment Options
Urban Decay accepts various payment options, including credit cards, PayPal, and Apple Pay.
Loyalty Programs
Urban Decay has a loyalty program called Urban Decay Beauty Junkies. Members can earn points for purchases, product reviews, and other activities. Points can be redeemed for discounts and free products.
Customer Reviews
Customer reviews of Urban Decay’s products are generally positive, with many customers praising the high quality and pigmentation of the products. Customers also appreciate the brand’s cruelty-free and vegan product line.
Community Involvement
Urban Decay has a strong commitment to environmental and animal rights causes. The company is certified by PETA and supports various charitable organizations.
Shipping and Costs
Urban Decay offers free shipping on all orders over $50 within the United States. Shipping costs for orders below $50 vary depending on the customer’s location and the shipping method selected. Customers can opt for expedited shipping for an additional fee.
Website Usability
Urban Decay’s website is clean and easy to navigate. Products are organized by category, making it easy for customers to find what they are looking for. Customers can also filter search results to find products that meet specific criteria.
Returns and Exchanges
Urban Decay accepts returns and exchanges on products that are unused and in their original packaging. Customers must initiate their return or exchange within 30 days of receipt of the product.
Promotions and Discounts
Urban Decay offers promotions and discounts on its products periodically. Customers can sign up for the company’s newsletter to receive updates on new products and promotions.
Reputation
Urban Decay has a strong reputation in the cosmetics industry for creating innovative and high-quality products. The company is highly regarded for its pigment-rich eyeshadows and lipsticks, which are long-lasting and highly pigmented.
Payment Options
Urban Decay accepts various payment options, including credit cards, PayPal, and Apple Pay.
Loyalty Programs
Urban Decay has a loyalty program called Urban Decay Beauty Junkies. Members can earn points for purchases, product reviews, and other activities. Points can be redeemed for discounts and free products.
Customer Reviews
Customer reviews of Urban Decay’s products are generally positive, with many customers praising the high quality and pigmentation of the products. Customers also appreciate the brand’s cruelty-free and vegan product line.
Community Involvement
Urban Decay has a strong commitment to environmental and animal rights causes. The company is certified by PETA and supports various charitable organizations.
Shipping and Costs
Urban Decay offers free shipping on all orders over $50 within the United States. Shipping costs for orders below $50 vary depending on the customer’s location and the shipping method selected. Customers can opt for expedited shipping for an additional fee.
Returns and Exchanges
Urban Decay accepts returns and exchanges on products that are unused and in their original packaging. Customers must initiate their return or exchange within 30 days of receipt of the product.
Promotions and Discounts
Urban Decay offers promotions and discounts on its products periodically. Customers can sign up for the company’s newsletter to receive updates on new products and promotions.
Reputation
Urban Decay has a strong reputation in the cosmetics industry for creating innovative and high-quality products. The company is highly regarded for its pigment-rich eyeshadows and lipsticks, which are long-lasting and highly pigmented.
Payment Options
Urban Decay accepts various payment options, including credit cards, PayPal, and Apple Pay.
Loyalty Programs
Urban Decay has a loyalty program called Urban Decay Beauty Junkies. Members can earn points for purchases, product reviews, and other activities. Points can be redeemed for discounts and free products.
Customer Reviews
Customer reviews of Urban Decay’s products are generally positive, with many customers praising the high quality and pigmentation of the products. Customers also appreciate the brand’s cruelty-free and vegan product line.
Community Involvement
Urban Decay has a strong commitment to environmental and animal rights causes. The company is certified by PETA and supports various charitable organizations.
Shipping and Costs
Urban Decay offers free shipping on all orders over $50 within the United States. Shipping costs for orders below $50 vary depending on the customer’s location and the shipping method selected. Customers can opt for expedited shipping for an additional fee.
Promotions and Discounts
Urban Decay offers promotions and discounts on its products periodically. Customers can sign up for the company’s newsletter to receive updates on new products and promotions.
Reputation
Urban Decay has a strong reputation in the cosmetics industry for creating innovative and high-quality products. The company is highly regarded for its pigment-rich eyeshadows and lipsticks, which are long-lasting and highly pigmented.
Payment Options
Urban Decay accepts various payment options, including credit cards, PayPal, and Apple Pay.
Loyalty Programs
Urban Decay has a loyalty program called Urban Decay Beauty Junkies. Members can earn points for purchases, product reviews, and other activities. Points can be redeemed for discounts and free products.
Customer Reviews
Customer reviews of Urban Decay’s products are generally positive, with many customers praising the high quality and pigmentation of the products. Customers also appreciate the brand’s cruelty-free and vegan product line.
Community Involvement
Urban Decay has a strong commitment to environmental and animal rights causes. The company is certified by PETA and supports various charitable organizations.
Shipping and Costs
Urban Decay offers free shipping on all orders over $50 within the United States. Shipping costs for orders below $50 vary depending on the customer’s location and the shipping method selected. Customers can opt for expedited shipping for an additional fee.
Reputation
Urban Decay has a strong reputation in the cosmetics industry for creating innovative and high-quality products. The company is highly regarded for its pigment-rich eyeshadows and lipsticks, which are long-lasting and highly pigmented.
Payment Options
Urban Decay accepts various payment options, including credit cards, PayPal, and Apple Pay.
Loyalty Programs
Urban Decay has a loyalty program called Urban Decay Beauty Junkies. Members can earn points for purchases, product reviews, and other activities. Points can be redeemed for discounts and free products.
Customer Reviews
Customer reviews of Urban Decay’s products are generally positive, with many customers praising the high quality and pigmentation of the products. Customers also appreciate the brand’s cruelty-free and vegan product line.
Community Involvement
Urban Decay has a strong commitment to environmental and animal rights causes. The company is certified by PETA and supports various charitable organizations.
Shipping and Costs
Urban Decay offers free shipping on all orders over $50 within the United States. Shipping costs for orders below $50 vary depending on the customer’s location and the shipping method selected. Customers can opt for expedited shipping for an additional fee.
Payment Options
Urban Decay accepts various payment options, including credit cards, PayPal, and Apple Pay.
Loyalty Programs
Urban Decay has a loyalty program called Urban Decay Beauty Junkies. Members can earn points for purchases, product reviews, and other activities. Points can be redeemed for discounts and free products.
Customer Reviews
Customer reviews of Urban Decay’s products are generally positive, with many customers praising the high quality and pigmentation of the products. Customers also appreciate the brand’s cruelty-free and vegan product line.
Community Involvement
Urban Decay has a strong commitment to environmental and animal rights causes. The company is certified by PETA and supports various charitable organizations.
Shipping and Costs
Urban Decay offers free shipping on all orders over $50 within the United States. Shipping costs for orders below $50 vary depending on the customer’s location and the shipping method selected. Customers can opt for expedited shipping for an additional fee.
Loyalty Programs
Urban Decay has a loyalty program called Urban Decay Beauty Junkies. Members can earn points for purchases, product reviews, and other activities. Points can be redeemed for discounts and free products.
Customer Reviews
Customer reviews of Urban Decay’s products are generally positive, with many customers praising the high quality and pigmentation of the products. Customers also appreciate the brand’s cruelty-free and vegan product line.
Community Involvement
Urban Decay has a strong commitment to environmental and animal rights causes. The company is certified by PETA and supports various charitable organizations.
Shipping and Costs
Urban Decay offers free shipping on all orders over $50 within the United States. Shipping costs for orders below $50 vary depending on the customer’s location and the shipping method selected. Customers can opt for expedited shipping for an additional fee.
Customer Reviews
Customer reviews of Urban Decay’s products are generally positive, with many customers praising the high quality and pigmentation of the products. Customers also appreciate the brand’s cruelty-free and vegan product line.
Community Involvement
Urban Decay has a strong commitment to environmental and animal rights causes. The company is certified by PETA and supports various charitable organizations.
Shipping and Costs
Urban Decay offers free shipping on all orders over $50 within the United States. Shipping costs for orders below $50 vary depending on the customer’s location and the shipping method selected. Customers can opt for expedited shipping for an additional fee.
Community Involvement
Urban Decay has a strong commitment to environmental and animal rights causes. The company is certified by PETA and supports various charitable organizations.
Shipping and Costs
Urban Decay offers free shipping on all orders over $50 within the United States. Shipping costs for orders below $50 vary depending on the customer’s location and the shipping method selected. Customers can opt for expedited shipping for an additional fee.
Shipping and Costs
Urban Decay offers free shipping on all orders over $50 within the United States. Shipping costs for orders below $50 vary depending on the customer’s location and the shipping method selected. Customers can opt for expedited shipping for an additional fee.
Urbandecay Recent User Reviews
Duration
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Reviewer Name: Marina Shershen
Review Submission Date: 2022-12-09
Review Title: Feels like a scam
Review Submission Date: 2022-12-09
Review Title: Feels like a scam
Review Description: Feels like a scam. Ordered online, received shipping confirmation, after a week the order still hasn't been picked up by mail carrier. Unable to get through to customer service. Reach out through social media. They "resend" the order, but same thing. Shipping label created but another week later and order still hadn't been packed. I don't understand why order hasn't been picked up my mail carrier, it's been 2 weeks.
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Reviewer Name: LJuarez
Review Submission Date: 2022-12-08
Review Title: Placed my first order with UD— first…
Review Submission Date: 2022-12-08
Review Title: Placed my first order with UD— first…
Review Description: Placed my first order with UD— first time customer. Order arrived with TWO out of 4 items missing. NO communication from this company about the missing items and ALL items were shown on the packing list. Will be disputing this and get my refund. UD are an awful business.I have NEVER had any issues with other reputable cosmetic companies that I’ve ordered from.
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Reviewer Name: wee g
Review Submission Date: 2021-08-23
Review Title: Great customer service
Review Submission Date: 2021-08-23
Review Title: Great customer service
Review Description: Great customer service had an issue with my order got it sorted without any issues they couldn’t have been more helpful .
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Reviewer Name: Sophia John
Review Submission Date: 2021-03-25
Review Title: I've been always trying to find a good…
Review Submission Date: 2021-03-25
Review Title: I've been always trying to find a good…
Review Description: I've been always trying to find a good moisturizer for very dry, sensitive skin like mine, then I added retinols to my routine and my skin got even drier. I'm so glad I found these products, great work! Thank you
👤
Reviewer Name: Louise Mansfield
Review Submission Date: 2021-01-04
Review Title: Awful company
Review Submission Date: 2021-01-04
Review Title: Awful company
Review Description: Awful company. Do not buy from them. Anything goes wrong and they don't care
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Reviewer Name: Brandi
Review Submission Date: 2021-01-03
Review Title: Terrible company to purchase from
Review Submission Date: 2021-01-03
Review Title: Terrible company to purchase from
Review Description: Terrible company to purchase from. I placed a order and it said delivered but I never received my package. I contact customer service they told me to file a claim with ups and then they deleted my order out of my account after they sent it so I couldn’t show verification or my order. Total rip off I will ever purchase or recommend purchase from this company. DO NOT GET SCAMMED!!!!
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Reviewer Name: Ellie
Review Submission Date: 2020-07-01
Review Title: Best eyeshadow
Review Submission Date: 2020-07-01
Review Title: Best eyeshadow
Review Description: You will never find a better eyeshadow palette. Naked family is the BEST
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