Urbandrive Reviews

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Unforgettable Adventure with Urbandrive’s Bike Rental Service

As a travel enthusiast, I was thrilled to plan a getaway to the picturesque landscapes of Goa. Eager to explore the vibrant streets and serene beaches, I decided to opt for a bike rental service and stumbled upon Urbandrive.co.in. Excited about the prospect of seamless mobility during my trip, I eagerly booked a bike for 5 days to make the most of my vacation. However, what followed was an experience that left me deeply disappointed. Upon receiving the bike, I encountered a fuel leak issue that quickly led to a distressing situation. Stranded in the middle of nowhere, with the sun setting on the horizon, I found myself grappling with an unexpected and frustrating setback. With no immediate assistance in sight, I was compelled to physically maneuver the malfunctioning bike for a staggering 2 kilometers, a strenuous ordeal that nearly caused me to miss my scheduled train departure. My anticipation for a carefree adventure had swiftly transformed into a race against time and circumstances. To my dismay, the vehicle that was meant to be a convenient mode of transport had become a source of immense inconvenience and anxiety. Subsequently, I was left with no choice but to curtail my rental period significantly, returning the bike within 24 hours - a sharp contrast to the 5-day duration I had initially planned for. Adding insult to injury, the absence of a timely resolution compounded my dissatisfaction. Despite the multitude of challenges I faced, I encountered further frustration as the promised refund failed to materialize. This lack of accountability and transparency only served to magnify my sense of being unduly inconvenienced and neglected as a customer. Reflecting on my experience with Urbandrive.co.in, I couldn't help but feel deeply disheartened and disillusioned by the subpar quality of service that marred what was meant to be an unforgettable adventure. What should have been a pleasurable and seamless journey turned into an unexpected test of endurance and resilience, leaving me feeling utterly let down and cheated. As I recount the myriad of challenges that punctuated my trip, I sincerely hope that future patrons are spared from such disappointing encounters. It is imperative for service providers like Urbandrive.co.in to prioritize the reliability and upkeep of their vehicles, alongside a commitment to swift and equitable issue resolution. My fervent wish is for others to embark on their adventures unencumbered by avoidable setbacks and pitfalls.

Hello friend dont book any byke from…

A Cautionary Tale: My Experience with Urbandrive.co.in Hello, dear friend, I must urge you to refrain from using urbandrive.co.in for any vehicle rentals. My encounter with this website has been nothing short of a nightmare, and I wish to share my cautionary tale to prevent others from experiencing the same misfortune. It was December 10th when I decided to book a scooty through urbandrive.co.in, filled with excitement and anticipation for an upcoming adventure. Little did I know that this decision would lead to a series of disappointments and frustrations. Having made the reservation, I eagerly awaited the day of my rental, only to find myself empty-handed with no scooty in sight. The company failed to fulfill their end of the agreement, leaving me stranded without a vehicle and in disbelief at their unprofessionalism. To make matters worse, my attempts to seek a resolution through email communication were met with silence. The lack of response from the urbandrive.co.in team added insult to injury, leaving me in a state of utter dismay. The absence of customer support and the disregard for my concerns about the undelivered service was truly disheartening. Not only did they fail to provide the rented vehicle, but they also refused to refund my hard-earned money, leaving me feeling cheated and disillusioned. In light of my ordeal, I feel compelled to warn you, my friends, against placing your trust in urbandrive.co.in. The absence of accountability and the disregard for customer satisfaction underscore the unreliability of this platform. In conclusion, I implore you to heed my warning and take your business elsewhere. Urbandrive.co.in has left me with a bitter taste in my mouth, and I would not want anyone else to fall victim to their unscrupulous practices. In sharing my experience, I hope to spare others from the distress that I have endured. It is my sincere wish that no one else has to face the disappointment and frustration that comes with dealing with urbandrive.co.in. Please, friends, learn from my unfortunate encounter and avoid urbandrive.co.in at all costs. Your peace of mind and your hard-earned money deserve to be treated with respect and integrity, something that this company has clearly failed to uphold. Thank you for listening to my story, and I hope it serves as a cautionary tale for those considering the services of urbandrive.co.in.

Above and Beyond: Exceptional Service at Urbandrive.co.in

Words cannot express the phenomenal experience I had with Urbandrive.co.in and Mr. Mukesh. From the moment I reached out for assistance, the level of service and support provided was truly outstanding. First and foremost, the vehicle I received was in exceptional condition, well-maintained and fully equipped for the journey ahead. While there were a few minor scratches, Mr. Mukesh was quick to assure me that such wear and tear is common in Delhi, putting my mind at ease and highlighting the reliability of the vehicle. However, what truly set this experience apart was the exceptional assistance I received from Mr. Mukesh. His dedication to providing top-notch service was evident in every interaction, as he went above and beyond to ensure that all of my needs were not only met but exceeded. His knowledge and expertise were invaluable, making the entire process seamless and stress-free. I cannot recommend Urbandrive.co.in and Mr. Mukesh highly enough. If you're in search of not only a vehicle but a memorable and hassle-free experience, look no further. Trust me, you'll be in good hands.

Unforgettable Journey with Urban Drive: A Customer’s Perspective

After planning a last-minute weekend getaway, I found myself in need of reliable transportation. That's when I stumbled upon urbandrive.co.in and I must say, it was a serendipitous discovery. The services provided by Urban Drive surpassed all my expectations, making my experience truly unforgettable. From the moment I made the reservation, the Urban Drive team displayed exceptional professionalism and dedication. I was promptly guided through the entire process, ensuring that every detail was meticulously addressed. Frequent communication from Mr. Mukesh, a member of the Urban Drive staff, added a personal touch to the experience, which I truly appreciated. When the day arrived, the designated car exceeded my expectations. Not only was it immaculately maintained, but it also offered a level of comfort that elevated the entire journey. The seamless pickup and drop-off services ensured that I stayed on schedule, allowing me to make the most of my adventure without any unnecessary stress. Reflecting on my experience, I wholeheartedly recommend Urban Drive to anyone in need of reliable and top-tier transportation services. The peace of mind that comes with their exceptional customer care and well-maintained vehicles is truly unmatched. My excursion was undoubtedly enhanced by the excellence demonstrated by the Urban Drive team, and for that, I am immensely grateful. Thank you, Urban Drive, for enabling me to embark on a memorable journey with utmost comfort and convenience. I can confidently say that I look forward to engaging with your services for all my future travel endeavors.

Everything was great except one thing

A Fantastic Experience with Urbandrive.co.in, Minus One Speed Bump My overall experience with Urbandrive.co.in was exceptional. The car's performance and condition were top-notch, and I was thoroughly satisfied with almost every aspect of my rental. However, there was one unexpected hiccup that I encountered during my booking. Upon receiving the vehicle at my doorstep, I was astonished to discover that it was equipped with a governor that limited the speed to 80kmph. Prior to this, I had not been informed about this feature, and it came as a surprise as I had expected a higher speed limit, similar to what other competitors, such as Urban Drive, offered - up to 120kmph. This revelation was disappointing, as it had not been mentioned during the booking process, and it caught me off guard. Despite this setback, I am genuinely satisfied with the overall service and the quality of the vehicle provided by Urbandrive.co.in. The rental process was seamless, and the performance and condition of the car exceeded my expectations. The vehicle was in pristine condition and performed admirably throughout the duration of my rental. The convenience of having the car delivered to my doorstep added an extra layer of satisfaction to the overall experience. Moving forward, I would like to urge the management at Urbandrive.co.in to consider including detailed information about any speed governors or limitations in the vehicle descriptions on their website. Doing so would greatly benefit customers, ensuring transparency and preventing any unexpected surprises upon delivery. In conclusion, despite the unforeseen speed limit issue, I would still wholeheartedly recommend Urbandrive.co.in to anyone in search of a reliable and efficient car rental service. The positive aspects of my experience significantly outweighed the one drawback, and I look forward to utilizing their services again in the future.

I got worst experience in goa

My Recent Unpleasant Experience with urbandrive.co.in in Goa I recently had a rather disappointing experience with urbandrive.co.in during my trip to Goa, and I felt compelled to share my story. I had arranged for a rental bike through urbandrive.co.in, and the specific provider was Dolphine Rental Bikes. Regrettably, my experience was anything but pleasant. To begin with, the bike I was initially assigned had several issues, including a non-functioning horn and starting problems. After enduring these inconveniences, I had to exchange the bike not once, but three times. This not only wasted my precious vacation time but also resulted in excessive expenses for petrol due to the continuous back and forth to swap bikes. Furthermore, despite booking a Vespa, I was given an alternative vehicle, an Active with a white-board instead of the requested black-board vehicle. This mix-up led to additional financial losses as I ended up paying for a different vehicle than the one I had originally selected. As if these challenges were not enough, I encountered further trouble when I was stopped by the traffic police for using a vehicle with the wrong registration board. This unfortunate incident led to a fine, compounding my already frustrating experience. In my attempt to seek assistance and clarification, I reached out to the urbandrive.co.in coordinator. Unfortunately, the communication was severely lacking, and my efforts to resolve the situation proved to be in vain, leaving me feeling even more disheartened. Overall, my experience with urbandrive.co.in in Goa was far from satisfactory. The multiple bike exchanges, the financial losses incurred, the unforeseen run-in with the authorities, and the lack of effective communication all contributed to making this rental experience one to forget for all the wrong reasons. In conclusion, I hope that my feedback can serve as a cautionary tale for others considering urbandrive.co.in for their rental needs. It is crucial for companies to prioritize the reliability of their services, clear and accurate communication, and the fulfillment of customers' expectations to ensure a positive and stress-free experience, especially when traveling in unfamiliar destinations.

Unmatched Profesionalism and Superior Service

My recent experience with urbandrive.co.in was nothing short of extraordinary. From start to finish, the professionalism and service provided were truly unparalleled. Upon booking my ride, the seamless process instilled confidence from the very beginning. The cab driver, a true embodiment of professionalism, exceeded all expectations with a level of courtesy that left a lasting impression. Their polite demeanor and excellent driving skills made the journey not only comfortable but also enjoyable. In comparison to other car rental services, such as Zoomcar, the difference in quality was unmistakable. The level of dedication, respect, and commitment to customer satisfaction seen with Urban Drive sets a new standard in the industry. I wholeheartedly recommend Urban Drive over Zoomcar and firmly believe that with its exceptional service, it has the potential to surpass even industry giants like Tesla in the future. If you are seeking an exceptional car rental experience, Urban Drive is undoubtedly the optimal choice. The superior professionalism and top-tier service they provide ensure a journey that is not simply from point A to point B, but an unforgettable and delightful part of the overall travel experience.

The car that I got was very dirty

Discovering a reputable car rental service can be a game-changer, but unfortunately, my experience with urbandrive.co.in left much to be desired. Upon receiving the car I had booked, I was taken aback by its condition. The vehicle was conspicuously covered in bird droppings, presenting an unsightly and unhygienic appearance. As if that wasn't disheartening enough, upon returning the car, I was distressed to notice a minor dent on its lower side. When the car owner insisted on an exorbitant INR 8000 for the repair, I was left feeling not only frustrated but also taken advantage of. Regrettably, my disappointment with Urban Drive didn't end there. When I reached out to their customer service team for assistance, I was met with an appalling lack of professionalism and empathy. Their demeanor was not only rude but also unhelpful, leaving me to navigate the situation on my own. Faced with the daunting prospect of tackling the exorbitant repair costs, I decided to exercise my industry knowledge, being well-versed in marketing. Armed with the understanding of how estimates are typically crafted, I made the choice to visit an authorized workshop directly. To my dismay, the workshop quoted a significantly lower sum of INR 5000 for the dent repair, a glaring discrepancy from Urban Drive's initially quoted amount. This disheartening realization shed light on a disconcerting truth - Urban Drive's unethical approach to inflating costs for their own gain. This experience has undeniably left a bitter taste in my mouth, and regrettably, I am compelled to forego any future bookings with Urban Drive. The lack of transparency, coupled with a distressing level of unprofessionalism, has solidified my decision to seek out alternative car rental services. It is my sincere hope that others will not encounter similar challenges and will find a reputable and ethical car rental company for their needs.

Company will avoid returning security amount ..pathetic dealing

An Unsettling Experience with Urb Drive: A Cautionary Tale About Security Deposit Woes I recently had a disappointing encounter with Urb Drive that left me feeling frustrated and taken advantage of. From the onset, transparency was lacking, and vital information about their policies was not readily provided. This absence of full disclosure became problematic when I attempted to secure a refund of my security deposit, only to be met with resistance and a significant reduction due to seemingly arbitrary fine prints that heavily favored the company. Initially, attempts to communicate with the company were largely deflected, and it was only through persistent follow-ups that progress was made. Even then, the refund obtained was far from satisfactory, with approximately 50% of the security deposit being forfeited. What compounded the situation was the lack of responsiveness from Urb Drive's customer service team. Despite repeated attempts, inclusive of multiple email correspondences, and engaging with the individuals in charge, named Mr. Mohit and his superior, there was an alarming dearth of resolution. This neglect and lack of genuine concern for customer grievances reflected an unsettling disregard for customer satisfaction and ethical business practices. The experience was further marred by Urb Drive's perplexing request for my booking ID, seemingly to address the outstanding issues. However, this plea seemed disingenuous and, given the history of ineffectual communication and resolution attempts, I remained skeptical about the potential outcome. In light of this disheartening episode, I harbor strong reservations about recommending Urb Drive to others. The inefficiency, lack of transparency, and the distressing handling of the security deposit refund process have left me disillusioned. I am disheartened by the seemingly deceptive policies and disorganized customer support. Summarily, my encounter with Urb Drive serves as a cautionary reminder to thoroughly scrutinize the policies and practices of car rental businesses before engaging with them. I urge others to be wary of similar experiences and to exercise vigilance when considering Urb Drive for their car rental needs. This personal account serves as a testament to the importance of genuine customer care and integrity in business operations. Should anyone wish to delve deeper into the specifics of my encounter, I am open to providing further details at sum1spl(at)hotmail.com.

Exceptional Service and Quality Bikes Make Urban Drive the Ultimate Choice

When I decided to rent a bike from urbandrive.co.in, I was initially offered an Avengers Street instead of the Avenger Cruise that I had booked. However, when I explained the situation, the staff promptly provided me with the correct model, ensuring my satisfaction right from the start. The bike I received was in excellent condition, exemplifying the care and attention to detail that Urban Drive devotes to its fleet. While the overall condition was impressive, I did encounter a minor issue with the brakes, which required regular adjustment. Despite this, I found the bike to be reliable and well-maintained. What truly sets Urban Drive apart is their exceptional service. Their willingness to accommodate my initial request for the Cruise model and their prompt action in rectifying the oversight highlighted their commitment to customer satisfaction. The staff's professionalism and dedication to ensuring a positive experience did not go unnoticed. I wholeheartedly recommend Urban Drive for bike rentals. Their emphasis on quality and their dedication to customer service make them the ideal choice for anyone looking for a seamless and satisfying rental experience. I look forward to my next opportunity to utilize their services and explore more of what they have to offer.

Agent promised that the bike would be…

The experience I had with urbandrive.co.in was quite disappointing, to say the least. When I initially booked a bike through their website, I had high hopes for a convenient and hassle-free rental process. Unfortunately, that was far from the reality of my experience. Firstly, the agent assured me that the bike would be fueled up and ready to go. However, upon receiving the bike, I was shocked to find that the tank was completely empty. This was not only inconvenient but also a breach of the initial agreement. I felt frustrated and inconvenienced, as this was not what I had expected when I made the booking. In addition to the fuel issue, I also encountered difficulties with the pick-up process. Despite my repeated attempts to get confirmation on the pick-up location for the bike, the customer support team failed to provide me with a concrete answer. Their response of "You will be informed 1 hour prior to the booking" did little to alleviate my concerns and left me feeling uncertain and anxious about the entire rental process. As a result of the lack of clear communication and the unfilled promises, I was forced to rely on alternative transportation methods, such as hiring a cab for both the pick-up and drop-off of the bike. This completely defeated the purpose of renting a bike in the first place, as I had specifically intended to avoid using a cab altogether. The whole experience left me feeling inconvenienced and dissatisfied with the service provided by urbandrive.co.in. Overall, my experience with urbandrive.co.in fell short of my expectations, and I was left feeling frustrated and let down. I hope that they can address these issues to ensure a more seamless and reliable experience for future customers.

I have used Urban Drive 3 times now

Having recently utilized Urban Drive's services on three separate occasions, I am compelled to share my overwhelmingly positive experience with urbandrive.co.in. From the outset, I was impressed by the impeccable condition of the vehicles provided. This attention to detail immediately set the tone for an exceptional standard of service. One of the standout features for me was the convenience of doorstep delivery. The seamless and efficient delivery process truly added an extra layer of ease and comfort to my rental experience. It was evident that Urban Drive prioritizes customer convenience and satisfaction in every aspect of their service. With each interaction, I found the level of professionalism and dedication to be consistently high, reflecting the company's commitment to providing a superlative customer experience. Looking ahead, I eagerly anticipate my next reservation with Urban Drive, confident that the high standards and exceptional service that I have come to expect will be effortlessly maintained. Urban Drive has undeniably set the benchmark for car rental services, and I wholeheartedly recommend them to anyone in search of a reliable and superior rental experience.

Unforgettable Adventure with Urban Drive: A Phenomenal Service Experience

Let me tell you about my extraordinary experience with Urban Drive, particularly their exceptional service during my recent trip to Goa, India. From the moment I arrived at their office, I knew I was in for a treat. The vehicle they provided was not only in pristine condition, but it was also brand new, adding an unexpected layer of luxury to my trip. My choice, the Toyota Innova Crysta, was a true delight. It effortlessly accommodated my group and our luggage, setting the stage for a seamless and delightful journey. Urban Drive's attention to detail and commitment to providing top-tier, reliable vehicles became evident the moment I set foot inside the car. Throughout my three days in Goa, the Innova Crysta proved to be a reliable companion, smoothly navigating the coastal roads and bustling streets of the region. The entire experience was made even better by their punctual and hassle-free refund process for the security deposit. It was a clear reflection of their professionalism and dedication to customer satisfaction. However, what truly set Urban Drive apart was their excellent communication. From the moment I made the reservation to the completion of my trip, their team remained in constant contact, ensuring that every detail was carefully addressed. This level of attentiveness made me feel valued as a customer and further solidified my trust in their brand. Reflecting on my overall experience with Urban Drive, I can confidently say that they have set a new standard for car rental services. Their commitment to providing not only top-notch vehicles but also unparalleled customer service is truly commendable. Choosing Urban Drive for my Goa adventure was undoubtedly one of the best decisions I made. I can wholeheartedly recommend their services to anyone seeking a seamless and unforgettable travel experience. Thank you, Urban Drive, for exceeding my expectations and contributing to the success of my trip.

Urban Drive – Goa

I recently had the opportunity to experience Urban Drive in Goa, courtesy of urbandrive.co.in, and I must say that my experience was not as expected. Upon arrival at the designated location, I was disappointed to find that I did not receive any details about the vehicle I had booked. This lack of information was quite inconvenient, especially when compared to other similar services. Furthermore, their advertisement of "unlimited kilometers" proved to be misleading, as I was informed upon arrival that I would need to cover the fuel costs myself. This inconsistency in their offering was a significant letdown, as I had expected transparent and all-inclusive pricing, similar to what is offered by other reputable companies like Zoomcar. To exacerbate matters, there was an issue with the initially provided vehicle, leading to an unexpected change due to mechanical problems. The replacement vehicle I was offered was in a very poor condition, which further dampened my experience with Urban Drive. Additionally, when I sought assistance from their customer care service, I struggled to reach a representative as no one answered my calls, leaving me feeling stranded and unsupported. In summary, my experience with Urban Drive fell short of my expectations, and I was left feeling dissatisfied with the level of service and support provided. I would suggest that the company focuses on enhancing their communication with customers, ensuring the vehicles are well-maintained, and improving their customer care services to provide a better overall experience for their clients. While the concept of the service is promising, there are clear areas that require attention and improvement.

The activa scooter given to us is in…

A Memorable Adventure with Urbandrive.co.in's Activa Scooter My recent experience with urbandrive.co.in left me with mixed feelings. Upon receiving the Activa scooter for our trip, I couldn't help but notice that it was in a bit poor condition. However, being optimistic, we brushed it off and embarked on our adventure. The first sign of trouble arose when we tried to inflate the back tire. We found that the blow valve was so different from that of normal scooters, making it challenging to find a shop that could assist us. Despite our diligent efforts, no one seemed to be able to help us with inflating the tire. Thankfully, our trip went on without any major mishaps, but the struggling efforts to get air in the tires did put a damper on our journey. This inconvenience was disappointing, especially considering the anticipation we had for our excursion. In hindsight, I must say that the overall performance of the bike was average. While the scooter was functional, the tire issue significantly impacted our experience. However, I do appreciate the ease of rental process and the customer service provided by urbandrive.co.in. The team was helpful and attentive to our queries, which was reassuring. Despite the hiccups, our adventure allowed us to create lasting memories, and for that, I am grateful. Overall, my experience with urbandrive.co.in's Activa scooter was a mix of highs and lows. While the vehicle presented some challenges, the support from the rental team made the journey worthwhile. I look forward to seeing improvements on the maintenance of their scooters in the future.