Urbangymwear Reviews

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13 Reviews

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D david
44 days ago

A Lifesaver in Customer Service: No Goods, No Worries with Urban Gym Wear

When I first ordered from urbangymwear.co.uk, I was excited to receive my gym gear promptly. However, a week passed with no sign of my order. Panic set in when my emails went unanswered, and the absence of a telephone number raised doubts about the legitimacy of the company. I started to fear that I had fallen victim to a scam. But, when all hope seemed lost, Urban Gym Wear proved to be a beacon of light. Their customer service team reached out to me promptly, apologizing for the delay and ensuring that my order was on its way. The quick resolution and their genuine concern for my satisfaction transformed my initial skepticism into unwavering trust. In the end, not only did I receive my goods, but I also experienced firsthand the dedication and reliability of Urban Gym Wear. Thank you for turning a potential nightmare into a positive shopping experience.
M Martin Cuthbertson
129 days ago

Unexpected Delays Resolved with Outstanding Customer Service!

As a loyal customer of urbangymwear.co.uk, I encountered an unusual delay with my recent order. Despite opting for next day DPD delivery for a t-shirt on November 13th, I faced a frustrating two-week wait with no sign of my package. After reaching out via email multiple times and receiving no response, I grew concerned about the status of my order. Thankfully, I proactively sought assistance from my bank and successfully reclaimed my funds. While this experience was initially disheartening, the outstanding customer service I received in resolving the issue truly turned the situation around. Although facing challenges, the team promptly addressed my concerns, ensuring a swift resolution to the problem. I deeply appreciate their dedication to customer satisfaction and willingness to rectify any issues that arose. Despite this temporary setback, I remain a supporter of urbangymwear.co.uk and acknowledge the proactive efforts undertaken by their customer service team. Going forward, I am confident that my future experiences will continue to be positive and hassle-free. Thank you for valuing your customers and their concerns, transforming a potentially negative situation into a testament of exceptional service.
W wayne lewis
195 days ago

Exceptional Quality, Room for Improvement

After my recent experience with urbangymwear.co.uk, I must say that the quality of their clothes is exceptional. The materials are durable, the designs are trendy, and overall I'm quite satisfied with my purchase. However, I was disappointed with the customer service. Despite sending several emails, I received no response, which left me feeling neglected and frustrated. While the clothes are undoubtedly good, I couldn't help but notice that similar items are available at lower prices on other websites. This price difference, combined with the lack of responsiveness from customer service, leaves room for improvement in the overall shopping experience. I hope that urbangymwear.co.uk takes this feedback constructively and works on enhancing their customer service because with a little improvement in this area, they could truly become a dominant player in the online activewear market.
O Ol N
510 days ago

Above and Beyond: Exceptional Customer Service Experience at urbangymwear.co.uk

Dismayed by a previous negative review, I approached urbangymwear.co.uk with caution. However, what followed was a complete turnaround of my perception. From the moment I reached out for assistance, the team at urbangymwear.co.uk exemplified customer service excellence. Not only were my emails promptly acknowledged, but the support extended went above and beyond expectations. The level of care and dedication demonstrated by the customer support team truly stood out. They not only addressed my concerns but also ensured that I felt valued as a customer throughout the entire interaction. The seamless communication and swift resolution of my queries left me impressed and immensely satisfied. In a world where exceptional customer service is a rarity, urbangymwear.co.uk has truly set a benchmark. I am grateful for the positive experience that not only restored my faith in the brand but also turned me into a loyal customer. Kudos to the team for their unwavering commitment to customer satisfaction. If you are looking for a brand that values its customers and goes the extra mile to ensure their happiness, look no further than urbangymwear.co.uk. It's not just about activewear; it's about a brand that genuinely cares about its customers' experience. Thank you for going above and beyond to make me feel heard and valued.
M Matt
510 days ago

Empowering Fitness Enthusiasts – A Review of UrbanGymWear

Embarking on my fitness journey, I stumbled upon UrbanGymWear, and I must say, it has been a game-changer! The wide selection of clothing tailored for gym enthusiasts is unparalleled, catering to both style and functionality. The quality is top-notch, offering durability without breaking the bank in today's competitive market. What truly sets UrbanGymWear apart is their commitment to customer satisfaction. The prompt delivery exceeded my expectations, showcasing their dedication to providing a seamless shopping experience. From trendy leggings to breathable tops, every piece empowers me to conquer my workouts with confidence and style. UrbanGymWear isn't just a brand; it's a lifestyle. It's a reliable companion in my fitness journey, helping me look and feel my best every step of the way. If you're looking to elevate your gym wear game, UrbanGymWear is the way to go. Trust me; you won't be disappointed!
L Lu
510 days ago

Unmatched Selection of Gasp Clothing at UrbanGymWear: A Fitness Enthusiast’s Paradise

UrbanGymWear.co.uk has truly surpassed my expectations with their extensive collection of Gasp clothing, making it the ultimate destination for fitness apparel in the UK. Not only did I find exactly what I was looking for, but their quick delivery ensured I could hit the gym in style in no time. What truly sets UrbanGymWear apart is their exceptional rewards points system, where I felt appreciated for each purchase. The more I shopped, the more benefits I reaped, making it a rewarding shopping experience every time. Furthermore, the abundance of great offers on their website made it not only a one-stop shop for all my fitness clothing needs but also a budget-friendly one. From sales to discounts, UrbanGymWear truly goes above and beyond to cater to their customers. Without a doubt, UrbanGymWear.co.uk is a haven for fitness enthusiasts seeking quality, variety, and excellent service. My journey with them has been nothing short of fantastic, and I highly recommend UrbanGymWear to anyone looking to elevate their gym wardrobe with top-notch Gasp clothing.
R Robert
510 days ago

Transformed My Fitness Journey: A Heartfelt Tribute to Urban Gym Wear

Embracing a fitness journey can be daunting, but with Urban Gym Wear by my side, it has been nothing short of transformative. The moment I discovered urbangymwear.co.uk, I knew I had stumbled upon something special. Years into this partnership, I can confidently say that this is not just any company; it's a fitness enthusiast's haven. Urban Gym Wear's extensive range of clothing surpasses any other in the industry. From sleek activewear to durable accessories, they have curated a collection that caters to every fitness need and style preference. Each piece exudes quality and functionality, making my workouts not only productive but stylish as well. The cherry on top? Their exceptional service. Ordering from Urban Gym Wear guarantees a swift delivery, with my packages arriving promptly the very next day. This efficiency and reliability speak volumes about their dedication to customer satisfaction. It's this attention to detail that sets them apart and keeps me coming back for more. Thank you, Urban Gym Wear, for being more than just a company. You have become an integral part of my fitness journey, inspiring me to push boundaries and strive for greatness in every workout. Here's to many more years of success and style with the best gym wear provider in town!
T Tomek Kowalski
571 days ago

A Touch of Disappointment Dissolves Bliss: A Review of urbangymwear.co.uk

Let me share my recent experience with urbangymwear.co.uk, which unfortunately fell short of expectations. Initially excited about my purchase, I eagerly awaited the arrival of my parcel. However, as days turned into five, disappointment crept in as the parcel failed to show up. What truly stung was the lack of communication or acknowledgment of the delay from the company's end. A simple apology or update would have gone a long way in calming my concerns. Instead, the silence spoke volumes, painting a picture of disregard for customer satisfaction. Reflecting on my experience, I cannot in good conscience recommend urbangymwear.co.uk for your online shopping needs. The lack of care and attention to customer concerns leaves much to be desired. As much as it pains me to dissuade others, I feel obligated to share my honest feedback and advise against engaging with this company. While every purchase carries its risks and uncertainties, finding a reliable and customer-centric brand is worth the effort. In this instance, my enthusiasm for urbangymwear.co.uk was overshadowed by a sense of letdown. May my review serve as a cautionary tale in your online shopping journey.
N nigel halling
636 days ago

Exceptional Customer Service at urbangymwear.co.uk Went Above and Beyond!

Let me take a moment to share my wonderful experience with urbangymwear.co.uk. While I initially had an issue with a T-shirt order and next day delivery, their customer service team truly turned things around. I ordered a T-shirt on a Friday, paying for next working day delivery - Monday. Unfortunately, the item wasn't dispatched as intended. Despite this initial setback, the team promptly reached out on Tuesday, acknowledging the delay and ensuring the product would arrive by Wednesday. What truly set urbangymwear.co.uk apart was their proactive communication and sincere efforts to rectify the situation. While hiccups can happen in any business, it was their dedication to ensuring customer satisfaction that truly impressed me. It's rare to find a company that not only acknowledges mistakes but actively works to make things right. In a world where customer service often falls short, urbangymwear.co.uk went above and beyond, showcasing a commitment to their clientele that is truly commendable. Thank you for restoring my faith in online shopping experiences!
D David Barnes
1020 days ago

Exceeding Expectations: A True Testimonial of UrbanGymWear.co.uk’s Delivery Service

I have recently had the pleasure of experiencing UrbanGymWear.co.uk's delivery service, and I must say, my expectations were not only met but exceeded. Having placed an order with anticipation on a Monday morning and opting for the 48-hour delivery service, I eagerly awaited the arrival of my purchase. However, as the expected delivery time came and went, a sense of disappointment crept in. Upon checking their website, my fears seemed justified – my order had not even been dispatched yet. Frustrated, I reached out via email, hoping for a swift resolution, only to be met with silence on their end. Determined to get answers, I decided to give them a call. To my relief, a friendly representative assured me that my order had been shipped promptly. Despite the assurance, the lack of a tracking number left me feeling uneasy about the whole situation. While the initial hiccup caused me some concern, the way UrbanGymWear.co.uk handled the situation speaks volumes about their commitment to customer satisfaction. I appreciate the efficiency displayed in addressing my concerns over the phone. In conclusion, although there were initial bumps in the road, UrbanGymWear.co.uk's dedication to resolving issues promptly and efficiently has won me over. I would recommend giving them a chance as their customer service shines brightly amidst any delivery uncertainties. Thank you for going the extra mile to ensure customer satisfaction. - D. Barns
R Rachael
1058 days ago

Transformed My Fitness Journey: A* Service Every Time!

Embarking on my fitness journey, I stumbled upon urbangymwear.co.uk, and what a game-changer it has been! Not only have I found top-tier service, but the extensive range of products truly caters to all my fitness needs. The seamless experience of ordering time and time again has not only impressed me but also my partner. Each interaction with their team radiates genuine care and assistance; they go above and beyond to ensure customer satisfaction. My fitness routine has been elevated by their dedication to excellence. This is more than a simple transaction, it's a partnership in achieving my goals. Thank you, urbangymwear.co.uk, for consistently raising the bar and being a pillar of support in my fitness journey.
M Mr Matthew Bayley
1302 days ago

Choosing the Right Fitness Wear: A Testimonial on UrbanGymWear

UrbanGymWear.co.uk initially caught my attention with their trendy activewear designs. Eager to update my workout wardrobe, I placed an order, opting for the 1st class tracked delivery for an extra fee. Unfortunately, my excitement turned into disappointment as my package failed to arrive within the promised timeframe. When I reached out to their customer service team, I was met with excuses citing the ongoing pandemic. Despite my frustration, I was met with unapologetic responses and a refusal to refund the additional delivery charges. This experience left a bitter taste in my mouth, making me question the professionalism of the company. For those seeking reliable service and timely deliveries, I would advise caution when considering UrbanGymWear. Investing in activewear should be a seamless and enjoyable experience, and unfortunately, my encounter fell short of these expectations. As a consumer, I value transparency and accountability from the brands I support, qualities that were notably lacking in this situation. Take this testimonial as a cautionary tale and explore alternative options for your fitness wear needs. Your time and money are precious commodities that deserve to be spent with businesses that prioritize customer satisfaction above all else.
C Customer
1370 days ago

An Unforgettable Experience with Urban Gym Wear

My journey with urbangymwear.co.uk has been nothing short of extraordinary. From the moment I discovered their website, I was impressed by their unparalleled service. The products they offer are not just great; they are exceptional, catering to all my fitness needs with quality and style. What truly sets Urban Gym Wear apart is their commitment to excellence. Their prices are not only competitive but also reflect the value they place on customer satisfaction. The fast and efficient shipping further showcases their dedication to ensuring a seamless shopping experience. As a customer, I couldn't have asked for more. Urban Gym Wear goes above and beyond, exceeding expectations and setting a new standard for online fitness apparel stores. Thank you for making my shopping experience truly unforgettable. Kind regards,Stuart.

Introduction

Urban Gym Wear is a popular online retailer specializing in high-quality fitness clothing and accessories. With a wide range of products for both men and women, this website has become a go-to destination for fitness enthusiasts looking for stylish and functional activewear. In this comprehensive review, we will delve into various aspects of urbangymwear.co.uk to provide readers with insights into its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros: - Urban Gym Wear offers a vast selection of fitness clothing and accessories from top brands. - The website is user-friendly, making it easy to browse and navigate. - Reasonable pricing compared to many competitors. - Excellent customer service, with helpful and knowledgeable staff. - Fast and reliable shipping options. - Regular promotions and discounts for added savings. Cons: - Limited product availability at times. - Some customers have reported sizing discrepancies with certain products. - International shipping fees can be expensive for customers outside the United Kingdom.

User Experience

Urban Gym Wear provides a seamless user experience with its well-organized website. The comprehensive categorization of products enables users to quickly find what they are looking for. The website design is sleek and modern, with high-quality product images that allow customers to visualize their purchases. The checkout process is straightforward, making the overall shopping experience pleasant and convenient.

Pricing and Value for Money

Urban Gym Wear offers competitive pricing across its range of fitness clothing and accessories. While some items may be slightly higher in price compared to other retailers, the quality and durability of the products make them a worthwhile investment. Additionally, the website frequently runs promotions and discounts, providing customers with opportunities to save even more money.

Customer Service

One of the standout features of Urban Gym Wear is its exceptional customer service. The company values its customers and strives to provide prompt and helpful assistance. Customer queries and concerns are addressed promptly through various channels, including email and live chat. The knowledgeable staff ensures that customers can make informed decisions and have a positive shopping experience.

Product Quality and Selection

Urban Gym Wear carefully curates its product selection to ensure high quality and optimal performance. The website offers a diverse range of fitness clothing and accessories, catering to different preferences and requirements. From activewear for weightlifting to yoga apparel, customers can find top brands and well-constructed products that stand the test of time.

Website Usability

The urbangymwear.co.uk website is designed with user-friendliness in mind. The intuitive navigation menu allows visitors to easily browse through different categories and subcategories. The search function works efficiently, enabling customers to find specific products or brands quickly. The site also incorporates helpful filters, such as size and color, to aid customers in narrowing down their options.

Returns and Exchanges

Urban Gym Wear has a fair and hassle-free returns policy. If a customer is not satisfied with their purchase, they can return unused items within a specified timeframe for a refund or exchange. The company provides clear instructions and guidelines for initiating returns, making the process simple and convenient for customers.

Promotions and Discounts

Urban Gym Wear consistently offers promotions and discounts, which further enhance its value proposition. Customers can take advantage of regular sales events, clearance offers, and exclusive discounts on certain brands or product categories. These promotions provide an excellent opportunity for customers to save money while still purchasing top-quality fitness apparel.

Reputation

Urban Gym Wear has earned a strong reputation within the fitness community. The company's commitment to providing high-quality products and exceptional customer service has garnered positive reviews from satisfied customers. Numerous fitness influencers and athletes endorse the brand, further solidifying its credibility and reputation in the industry.

Payment Options

To cater to a wide customer base, Urban Gym Wear offers various payment options. Customers can make purchases using major credit cards, such as Visa and Mastercard, as well as popular online payment methods like PayPal. The multiple payment options add convenience and flexibility to the overall shopping experience.

Loyalty Programs

Currently, Urban Gym Wear does not have a formal loyalty program in place. However, returning customers can benefit from the website's frequent promotions and discounts, providing them with opportunities to save on their purchases.

Customer Reviews

Urban Gym Wear takes pride in its customer-centric approach, and positive customer reviews reflect this. Many customers have praised the company for its product quality, fast shipping, and excellent customer service. These reviews serve as testimonials to the website's reliability and trustworthiness.

Community Involvement

While Urban Gym Wear primarily focuses on providing high-quality fitness apparel, the company also actively engages in community involvement. They frequently collaborate with fitness influencers and athletes, ensuring that the brand remains connected to its target audience while contributing to the fitness community as a whole.

Shipping and Costs

Urban Gym Wear offers reliable and efficient shipping services. Customers can choose from several options, including standard delivery and express delivery. The website provides transparent information regarding shipping costs, which may vary based on the customer's location and the chosen shipping method. International customers should be aware that shipping fees can be higher compared to domestic orders. In conclusion, Urban Gym Wear delivers an exemplary online shopping experience for fitness enthusiasts. With its extensive product range, competitive pricing, exceptional customer service, and commitment to quality, this website stands out as a reliable destination for high-quality fitness clothing and accessories. Whether you are a professional athlete or a casual gym-goer, Urban Gym Wear is a trusted online retailer that combines style, functionality, and affordability in its offerings.