Recommended by 65+ verified customers on Trustpilot
'Poor'
Based on 65 reviews
Review Title: Extremely slow and bad customer…
Review Description: Extremely slow and bad customer service.its been 20 days and I haven't received my refund yet .
Review Title: Dont buy ????????not do the…
Review Description: Dont buy ????????not do the refund as they policy is mention and their weblage aldo not working properly
Review Title: Pathetic site....returned a product…
Review Description: Pathetic site....returned a product because of bad quality but didn’t get my refund back... don’t ever buy from urbanic pls
Review Title: My experience
Review Description: The necklace that I ordered is beautiful . Thank you for that .
Also I got a gorgeous note and a coupon which is squally amazing .
??
Review Title: Urbanic is fraud guys i complained the…
Review Description: Urbanic is fraud guys i complained the app will get closed very soon ...
I never received my refund..its fake
Total customer dupport and urbanic is fraud
Gave all the details to forum.
'Poor'
Based on 65 reviews
Review Title: Extremely slow and bad customer…
Review Description: Extremely slow and bad customer service.its been 20 days and I haven't received my refund yet .
Review Title: Dont buy ????????not do the…
Review Description: Dont buy ????????not do the refund as they policy is mention and their weblage aldo not working properly
Review Title: Pathetic site....returned a product…
Review Description: Pathetic site....returned a product because of bad quality but didn’t get my refund back... don’t ever buy from urbanic pls
Review Title: My experience
Review Description: The necklace that I ordered is beautiful . Thank you for that .
Also I got a gorgeous note and a coupon which is squally amazing .
??
Review Title: Urbanic is fraud guys i complained the…
Review Description: Urbanic is fraud guys i complained the app will get closed very soon ...
I never received my refund..its fake
Total customer dupport and urbanic is fraud
Gave all the details to forum.
Before making any shopping decision at urbanic.com, it is advised to check user's reviews of the urbanic.com product or urbanic.com merchant itself. At AskmeOffers.com, maintain 100% genuine and authentic reviews for the urbanic.com store and urbanic.com services and the same you can check before your purchase. We also request every shopper to submit and write about their experiences after availing of products or services offered by an urbanic.com merchant to help others make shopping decisions easy! Thank
you.
Review Description: The necklace that I ordered is beautiful . Thank you for that .
Also I got a gorgeous note and a coupon which is squally amazing .
??
Review Title: Urbanic is fraud guys i complained the…
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Urbanic is fraud guys i complained the app will get closed very soon ...
I never received my refund..its fake
Total customer dupport and urbanic is fraud
Gave all the details to forum.
Review Description: Very bad process... Plz don't purchase any product on this web site.Return policy is very bad.. They are not at all returning your amount if you return the product after purchase.
Review Description: It took over 20 days for my order to arrive. One of the products was just wrong (they sent a sweatshirt instead of the pajama set I ordered) and another one was terrible looking (used, pils all over, tags cut) so I requested a return the same day. They asked for pictures, reasons, bank details, I provided everything and then they said they would get in touch but they stopped responding. Then once it had been 10 days, they replied and claimed I was over the return period.
Review Description: Pathetic app
They don't give your product on time
In there app it is written that they will deliver within 1-3 days but they will not
Worst app
Say no to urbanic ?
Review Description: Poor customer services! Don't buy from this site, I really advice you people cause once you buy there's no chance of returning the order. Even, I bought a skirt from this site and when I tried to return, there wasn't showing any return option. When I tried to contact the customer service, they didn't help me either.
Review Title: Totally hopeless people and site.once…
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Totally hopeless people and site.once you purchase their site does not allow you to make a return request.If you ask them for help, they will keep on telling you to wait and try again.In the end, you have to keep the products, even though you didn’t fit in them.
Please don’t purchase from URBANIC
Review Description: Such a worst app ever
I ordered a sweatshirt and in hand i got a lingerie set of such a cheap material ...
Disgusting app ever.
Dont use it guys its completely fraud
Review Description: I did return two months ago and was contacting costumer service around 10 times and they just keep saying same things but not processing my refund!!! Lost money
Review Title: The product I ordered was out of stock…
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: The product I ordered was out of stock and I didn't get my refund yet it's been already 12 days.The have even ask my bank statement and email ID and I have send the PDF file as they asked.i just need my money back.......
Review Title: I order the blouse from urbanic but…
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: I order the blouse from urbanic but size was small so has to return and it was picked up the next day and after 3 days got my refund in bank ....it was so fast and really liked there service
Review Title: I m shocked to see a positive review
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: I m shocked to see a positive review. The customer service is pathetic like the products they send. They don't have the balls to get on a call. They just sit in 1 corner with a fake address and run scams. Never order from these guys. Heads up !!
Review Description: All is good. Nothing to whinge about. Once I returned an item which they did refund. I am their regular client as I like staying trendy.
Review Description: I had a really bad experience. These people state that the order will be delivered in 3-5 days but I got my package in 20-21 days. I requested them to send my parcel asap still they took almost 3 weeks.
Also, I didn't like the quality of the products I bought.
I returned one of sweatshirt which didn't fit me well. They promised me the refund but I haven't received it yet. It has been 22 days already.
I am really sick of this. Won't ever buy anything from this site again.
Review Description: This is fraud app.. don’t ever buy from this app.. they don’t refund the amount if return is placed.. it’s been more than 3 months n still hvnt received my amount.. they ask the customers to fwd the bank statements if the refund is done or not to cross check
Review Title: Worst company ever do not waste your…
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Worst company ever do not waste your money. I bought a cardigan from here that looked nothing like the picture, it was literally a piece of knitted garbage. It's been 4 months, I've returned my product and was promised a refund yet I have not received anything. Please please please don't waste your money on fraudulent and pathetic companies like urbanic.
