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Introduction

Urban Monkey is an online store that offers a variety of streetwear and accessories for both men and women. The brand was founded in 2014 and has since then been a popular choice for trendy clothing and accessories. The website has a minimalist and modern design, making it easy for users to navigate and browse through the selection of products.

Pros and Cons

Pros:
  • Wide range of streetwear and accessories
  • Modern and clean website design
  • Reasonable pricing
  • Easy-to-navigate website
  • Regular promotions and discounts
Cons:
  • Limited selection of products compared to other similar brands
  • Shipping can take longer than expected
  • Customer service could be more proactive in addressing issues

User Experience

The website is user-friendly and easy to navigate. The product selection is neatly categorized, making it easy for users to find what they are looking for. The website is also optimized for mobile use, ensuring that users can easily browse and purchase products on their mobile devices.

Pricing and Value for Money

Urban Monkey offers reasonable pricing, with most products falling within the moderate price range. The quality of the products justifies their pricing, making them a good value for money.

Alternatives

Other online streetwear stores that offer similar products include Karmaloop, Hypebeast, and Supreme.

Customer Service

The customer service team at Urban Monkey is responsive and helpful in addressing customer concerns. However, some users have noted that the response time could be faster.

Product Quality and Selection

The products offered on Urban Monkey are of high quality and are carefully curated to appeal to the brand's target audience. However, the selection of products is limited compared to other similar brands.

Website Usability

The website is easy to use and navigate, with a clean and modern design. The product selection is cleanly categorized, making it easy for users to find what they are looking for.

Returns and Exchanges

Urban Monkey allows for returns and exchanges on all products within 14 days of purchase, as long as the items are in their original condition.

Promotions and Discounts

Urban Monkey regularly offers promotions and discounts to its customers, making it a great option for users looking to save money on their streetwear purchases.

Reputation

Urban Monkey has a good reputation among its customers, with many noting their satisfaction with the quality of the products and customer service.

Payment Options

Urban Monkey accepts various payment options, including credit/debit cards, PayPal, and bank transfers.

Loyalty Programs

Urban Monkey does not currently offer a loyalty program.

Customer Reviews

Customer reviews for Urban Monkey are generally positive, with most customers expressing satisfaction with the quality of the products and customer service.

Community Involvement

Urban Monkey does not actively participate in community involvement initiatives.

Shipping and Costs

Urban Monkey ships to various countries worldwide, with shipping costs varying based on the destination. Shipping can take longer than expected, with some users experiencing shipping delays.

Aisha Bachlani Senior News Reporter

Hi, I'm Aisha Bachlani, and I'm a news reporter with Askmeoffers. I've been working in this field for over nine years, and during that time, I've gained valuable experience and knowledge that I'm excited...