Users Voice for Urbanrevivo

27% users rated Terrible
1% users rated Poor
0% users rated Average
9% users rated Very Good
63% users rated Excellent
Pie Chart Review Representation for Urbanrevivo
Urbanrevivo Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 16 Dec 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Nov 2022 5 4.5 4.2 1 4.4 2.7
Dec 2022 4 5 5 5 5 5
Jan 2023 5 4.1 4.1 1.5 4.1 4.6
Feb 2023 4.5 5 5 5 5 5
Mar 2023 3.4 5 5 5 5 5
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Detailed Urbanrevivo Review by

Introduction

Urban Revivo is a popular online fashion store that delivers high-end apparel, accessories, and footwear products to customers worldwide. The website is known for its exceptional quality products, trendy designs, and affordable prices. With a robust inventory of on-trend items, Urban Revivo provides a sleek and accessible online shopping experience, catering to both men and women.

Pros and Cons

Urban Revivo offers a range of upscale clothing options for customers, making it easy to find high-quality, on-trend pieces at an affordable price point. One of its standout features is its range of products that appeal to a variety of styles and tastes. However, the company's lack of physical locations may make it difficult for customers to try on products before purchasing. Additionally, some shoppers may find the site's selection to be limited compared to other online retailers.

User Experience

Urban Revivo's website is easy to navigate and thoroughly organized, featuring a user-friendly interface that helps shoppers quickly find the items they're looking for. The site is optimized for desktop, mobile and tablet devices, ensuring that all customers have an equally accessible shopping experience. With a few clicks, shoppers can browse through fresh styles, popular products, and new arrivals, making it easy to find the perfect outfit for any occasion.

Pricing and Value for Money

Urban Revivo aims to create fashion for all, not just the well-heeled. Customers can find a range of products at varying price points, making it possible for anyone to get in on the latest trends. The site frequently offers promotions and discounts, and its high-quality products ensure that customers are getting value for their money.

Alternatives

While Urban Revivo is an excellent online retailer, there are plenty of other options available to shoppers looking to buy clothing and accessories online. Some of the most popular competitors include ASOS, H&M, Zara and Topshop.

Customer Service

Urban Revivo's customer service is exceptional, offering customers a variety of ways to get in touch with the company. Customers can reach out via email, phone, or live chat for support in case they have any questions or concerns. The company's helpful customer service team is available to assist customers with orders, returns and exchanges, and product questions.

Product Quality and Selection

Urban Revivo's products are of extraordinary quality, made from high-end materials that withstand routine wear and tear. The store offers a wide selection of on-trend clothing, accessories, and footwear. Whether you’re looking to create a new look or just add a few fashion-forward pieces to your wardrobe, Urban Revivo is an excellent choice.

Website Usability

Urban Revivo's website is easy to use, even for someone who hasn't visited it before. The site features a clean, uncluttered layout, making it simple for users to browse through products and find the items they're looking for. Customers can navigate to different sections of the website with ease, with quick links to the latest arrivals, sales and popular categories located in the header.

Returns and Exchanges

Urban Revivo offers a simple and convenient return and exchange policy, allowing customers to return any unwanted items within 30 days of purchase. The items must be unworn and in the original packaging to receive a return. The company also offers an exchange policy allowing customers to change the product size, color, style or return the product.

Promotions and Discounts

Urban Revivo frequently offers discounts on its products, with sales and promotions throughout the year. Customers can also join their loyalty program to receive exclusive discounts and access to limited-time offers.

Reputation

Urban Revivo has built a reputation for offering high-quality products, exceptional customer service, and a hassle-free shopping experience. The site has received positive reviews from customers and continues to grow as a reputable online retailer.

Payment Options

Urban Revivo offers a variety of payment options, including major credit cards like Visa, Mastercard, and American Express, as well as PayPal.

Loyalty Programs

Urban Revivo offers a loyalty program, providing customers with exclusive discounts and access to limited-time offers. Points can be earned by shopping on the site, reviewing products, or referring friends to join the program.

Customer Reviews

Urban Revivo has received generally positive reviews from customers, who praise the site's high-quality products and exceptional customer service.

Community Involvement

Urban Revivo participate in various types of charity, and they also regularly engage with their customers through social media, sharing photos, customer reviews, and other engaging content.

Shipping and Costs

Urban Revivo offers free shipping on orders over $75, with shipping and handling fees for orders below that threshold. Shoppers can choose from a range of shipping options, including standard and expedited shipping. The costs of shipping and handling at the checkout are calculated based on the order value, delivery location and shipping method chosen by the customer.

Urbanrevivo Recent User Reviews

User Rating

5 stars

31

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Reviewer Name: Syeda Nessa

Review Submission Date: 2023-02-05

Review Title: Blazers look great!
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Review Description: The blazers are always on point. They fit nice. The look nice.

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Reviewer Name: DUO

Review Submission Date: 2023-02-05

Review Title: I have purchased two items from urban…
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Review Description: I have purchased two items from urban revivo, delivered to the uk earlier than promised, good packaging, product quality is really superb, I’m definitely shopping again. 4 stars because I have a return and haven’t tested their return experience yet.

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Reviewer Name: JS

Review Submission Date: 2023-01-31

Review Title: Crooks
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Review Description: Crooks! Returned a jacket that was too small and never received my money back. It’s been a month now and sent multiple emails to their customer service and still no response. I have proof of delivery to their dock, followed their instructions exactly and paid for my own postage and nothing! Don’t trust this company!

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Reviewer Name: Jenny L

Review Submission Date: 2023-01-30

Review Title: Quality is great and I’ve ordered a few…
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Review Description: Quality is great and I’ve ordered a few things from them twice now. However a bit on the expensive side as items are shipped directly from China.

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Reviewer Name: Sara monita

Review Submission Date: 2023-01-29

Review Title: Lovely cardigan...i love it...so chic…
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Review Description: Lovely cardigan...i love it...so chic and classy...thanks urban revivo

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Reviewer Name: Lily R

Review Submission Date: 2023-01-25

Review Title: I wish i can say i love this brand but…
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Review Description: I wish i can say i love this brand but I can’t! I recently ordered several jackets with my complete address, and my package was delivered somewhere else. I went back-and-forth with their RUDE customer service and the carrier service. There has been NO resolution! Customer service at Urbin Revivo and their selection of carrier service- Uniuni is definitely BAD service! i will not buy from them again besides they still have have my money and I never received my jackets!! Thieves!!!!

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Reviewer Name: SP

Review Submission Date: 2023-01-24

Review Title: LOVE this brand!
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Review Description: So impressed with these clothes! Adorable & good quality as well, will definitely be ordering again soon.

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Reviewer Name: Marcia Williams

Review Submission Date: 2023-01-22

Review Title: I'm satisfied with my shopping…
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Review Description: I'm satisfied with my shopping experience with Urban Revivo. The shipping was fast and came directly to the door. No customs hassles. The bags I ordered were just as pictured and very well constructed. On the downside, the package arrived a little crushed but I was able to reshape the bags with my own stuffing paper. I would recommend this company and will shop there again.

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Reviewer Name: Chudamon songdaeng

Review Submission Date: 2023-01-21

Review Title: Horrible returning experience
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Review Description: Do not order from them if you think you want to return the items. Not much communication and returning process is a nightmare. Didn’t receive my money back!

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Reviewer Name: Shanieka Jean-Charles

Review Submission Date: 2023-01-18

Review Title: faux leather knee boots
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Review Description: I purchased the faux leather knee boots and they are absolutely FABULOUS. Great quality, perfect heel height and arrived (delivered) in a reasonable time frame. I will be purchasing again from Urban Revivo!