Reviewer Name: Serene Perdue
Review Submission Date: 2022-07-20
Review Title: Terrible customer service
Review Description: My experience is if you didn’t receive the package. They won’t take responsibility for it. I have been contact them through the email a few times. They have been told me to contact the post office. I requested the company to send me replacement. They didn’t respond me for replacement.
Reviewer Name: Sunny K.
Review Submission Date: 2022-07-06
Review Title: Their quality is amazing!
Review Description: I have purchased a lot of clothes from UR. First piece was my try so I didn’t expect much since it’s on sale. I’ve always checked for stiching, frabic and it was great! I just keep buying from them and never find the issues from any pieces. Worth the money! Keep the quality this good please!
Reviewer Name: Occamy A
Review Submission Date: 2022-06-27
Review Title: Yikes
Review Description: Way too long delivery time. Ages for a refund and you have to chase them for it since they dont manage to even stick to their own refund timescales!
Reviewer Name: Sadhbh Marron
Review Submission Date: 2022-06-13
Review Title: Appalling! Avoid!
Review Description: Appalling service. My order took over 6 weeks to arrive. When I went to return one of the three items I ordered, I had to pay for the return myself. After 4 weeks I had heard nothing and they said They couldn’t process my return until i sent them my shipping number because they were ‘so busy’. Which manses no sense as I returned to the address they provided so the shipping number should have no impact, the package either arrives or it doesn’t. Will never order from urban revivo again.
Reviewer Name: Jessie Kaur
Review Submission Date: 2022-05-12
Review Title: Unable to return item
Review Description: I want to return an item and on the 17/04/22 they confirmed that they would take two days to process the request and come back to me. It now the 12/06/22 and after several attempts of contact I am still unable to return the item. I have an item that is not really as it was shown in the picture and doesn't fit. I have wasted my money
Reviewer Name: docss2006
Review Submission Date: 2022-05-05
Review Title: This company is a lying cheating…
Review Description: This company is a lying cheating scam!!! I repeat they are lying about everything! You won’t get your order, they will give you false lies about how production is delayed and the items will be shipped ‘next week’…this goes on for months!!! They only provide clothes to influencers to lure you into shopping on line but you won’t get your items. They should be in jail
Reviewer Name: Dayna Smith
Review Submission Date: 2022-05-01
Review Title: I thought my purchase went to the wrong…
Review Description: I thought my purchase went to the wrong place. I was contacted immediately letting me know where it was. I absolutely love the products and the service was so nice I bought more! That girl deserves a commission!
Reviewer Name: sierra
Review Submission Date: 2022-04-12
Review Title: Cute Clothes ?
Review Description: Urban Revivo's pieces are so cute and everything I've ordered has been good quality, on par with H&M. Their customer support is quick and helpful. I love their styles, and have returned time and again to order cute clothes. They do run small, but they have a size chart, so you can order the perfect size. ( ^ _ ^ ) ?
Reviewer Name: Hina
Review Submission Date: 2022-02-18
Review Title: Quality of the product is very good
Review Description: Quality of the product is very good. Shipping of product does take a long time. Would be helpful if shipping costs were covered for a return, but 30 percent of a discount is given if you want to return, but don't want to pay the sipping cost. Staff is communicative and responsive. Overall, a good company.
Reviewer Name: Noor Alenezi
Review Submission Date: 2022-02-14
Review Title: Hello ??
Review Description: Hello, I received my order.. and this is my second request from you.. I am very happy. Everything is wonderful, designs as well as fabrics,, I thank you very much. I also thank you for the wonderful gift that was sent with the order the first time