Urbanskinrx User Reviews

Introduction

Urban Skin Rx is a skincare line that caters to skin of color. It was founded in 2010 by licensed medical aesthetician Rachel Roff. The brand offers products that target skin concerns such as hyperpigmentation, acne, and uneven skin tone. The company's mission is to empower and educate its customers to feel confident in their skin.

Pros and Cons

Pros:

• Caters specifically to skin of color
• Products are formulated with clinically proven ingredients
• Offers a variety of skincare products for various concerns

Cons:

• Products may be expensive for some customers
• May not work for all skin types

User Experience

Urban Skin Rx's website is designed with the user's experience in mind. The website is easy to navigate, and customers can quickly find the products they need. The website also offers informative blog posts and tutorials to help customers better understand their skin and how to care for it.

Pricing and Value for Money

Urban Skin Rx's products are reasonably priced compared to other high-end skincare brands. While the products may be expensive, they are formulated with effective ingredients that are clinically proven to work. Customers get value for their money when they invest in Urban Skin Rx's products.

Alternatives

Some alternatives to Urban Skin Rx include:

• Shea Moisture
• Black Opal
• Olay
• Cetaphil

Customer Service

Urban Skin Rx's customer service team is responsive and helpful. Customers can contact the team via phone or email, and they will receive a prompt response. The company also offers a 30-day return policy for unsatisfied customers.

Product Quality and Selection

Urban Skin Rx's products are of high quality and formulated with clinically proven ingredients. The brand offers a range of products to help customers address various skin concerns such as hyperpigmentation, acne, and uneven skin tone.

Website Usability

The website is easy to navigate, and customers can quickly find the products they need. The website is also mobile-friendly, making it easy for customers to browse and make purchases via their mobile devices.

Returns and Exchanges

Urban Skin Rx offers a 30-day return policy for unsatisfied customers. Customers can contact the customer service team to initiate a return or exchange.

Promotions and Discounts

Urban Skin Rx offers promotions and discounts from time to time. Customers can sign up for the brand's email list to receive exclusive offers and updates on new products.

Reputation

Urban Skin Rx has a good reputation in the skincare industry. The brand has been featured in various publications such as Elle and PopSugar. The brand is also recommended by dermatologists and skincare professionals.

Payment Options

Urban Skin Rx accepts various payment methods, including credit/debit cards and PayPal.

Loyalty Programs

Urban Skin Rx does not currently offer a loyalty program.

Customer Reviews

Urban Skin Rx has mostly positive customer reviews. Customers praise the brand's products for their effectiveness and ability to address various skin concerns.

Community Involvement

Urban Skin Rx is involved in various charity initiatives, including donating a portion of its proceeds to support ovarian cancer research.

Shipping and Costs

Urban Skin Rx offers free standard shipping on orders over $50 within the US. International shipping is available at an additional cost, and shipping times vary depending on the customer's location.