Urbantribe User Reviews

Introduction

Urbantribe.in is an India-based e-commerce platform that offers backpacks, travel bags, laptop bags, sling bags, duffel bags, waist bags, and other accessories. The company aims to provide trendy and affordable backpacks and bags for the urban youth.

Pros and Cons

Pros:

• Wide range of backpacks and bags
• Affordable pricing
• Free shipping on all orders
• Easy returns and exchanges
• Good customer service

Cons:

• Limited options for customization
• Quality can be inconsistent across products
• Only available in India

User Experience

Urbantribe.in has a user-friendly website that is easy to navigate. The product categories are well-organized, and the product pages have detailed descriptions and images. The checkout process is simple, and customers can track their orders easily. However, some customers have reported difficulty in finding the exact product they were looking for due to the limited search options.

Pricing and Value for Money

Urbantribe.in offers backpacks and bags at affordable pricing, with prices ranging from INR 499 to INR 4999. The company often runs promotions and discounts, which makes their products even more budget-friendly. The quality of their products is decent, considering the price range, making them a good value for money.

Alternatives

Urban Ladder, Amazon India, Myntra, and Flipkart are some of the other e-commerce platforms in India that offer backpacks and bags. However, Urbantribe.in stands out for its niche focus on trendy and affordable backpacks and bags.

Customer Service

Urbantribe.in has received positive reviews for their customer service, with customers reporting quick and helpful responses. They also offer a hassle-free returns and exchange policy, further improving the customer experience.

Product Quality and Selection

The product quality can be inconsistent across products, with some customers reporting issues with durability and stitching. However, the company offers a wide range of backpacks and bags, catering to different needs and styles, ensuring customers can find a product that fits their requirements.

Website Usability

Urbantribe.in's website is user-friendly, with an intuitive interface that makes it easy to browse and purchase products. However, the limited search options can make it challenging for customers to find specific products.

Returns and Exchanges

The company offers a hassle-free returns and exchange policy, allowing customers to return or exchange products within 15 days of purchase without any questions asked. However, customers are responsible for shipping costs for returns and exchanges.

Promotions and Discounts

Urbantribe.in regularly runs promotions and discounts, offering customers the opportunity to purchase backpacks and bags at even more affordable prices. These discounts can range from a percentage-off promotion to a buy-one-get-one-free deal.

Reputation

Urbantribe.in has a good reputation for offering trendy and affordable backpacks and bags in India. They have received positive customer reviews online, and their customer service has also been praised.

Payment Options

Urbantribe.in offers a variety of payment options, including credit and debit cards, net banking, and cash on delivery. They also offer a secure payment gateway, ensuring the safety of customer transactions.

Loyalty Programs

The company does not currently offer any loyalty programs, discounts or rewards for returning customers.

Customer Reviews

Customers have generally been satisfied with the quality and value of Urbantribe.in's products. However, some have reported issues with durability and stitching. The company has responded to all complaints, and customer support has been helpful in resolving issues.

Community Involvement

Urbantribe.in has not been actively involved in community outreach or charity programs.

Shipping and Costs

Urbantribe.in offers free shipping on all orders within India, with no minimum purchase required. The orders are usually delivered within 4 to 7 business days, and customers can track their orders via the website. The company also offers international shipping for an additional fee.