Users Voice for Utsavfashion

9% users rated Terrible
1% users rated Poor
3% users rated Average
7% users rated Very Good
80% users rated Excellent
Pie Chart Review Representation for Utsavfashion
Utsavfashion Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 21 Jan 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Nov 2022 5 1 1 5 3.8 4.1
Dec 2022 4.2 5 5 5 5 5
Jan 2023 5 1.5 1 4.5 4.2 3
Feb 2023 4.7 5 5 5 5 5
Mar 2023 4.3 5 5 5 5 5
Line Chart for Rating of peer stores

utsavfashion.com

paypal.com

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eneba.com

Detailed Utsavfashion Review by

Introduction

Utsavfashion.com is an online marketplace that offers a diverse range of Indian ethnic wear, including sarees, salwar kameez, lehenga cholis, and men's wear. The website caters to a global audience and ships its products to over 200 countries.

Pros and Cons

Pros:
  • A wide selection of Indian ethnic wear
  • Reasonable pricing
  • Free shipping for orders over $249
  • Multiple payment options
Cons:
  • Limited customization options
  • No physical stores to try out the clothes
  • No live chat support

User Experience

The website is easy to navigate and offers a seamless shopping experience. Users can filter their searches by a variety of parameters, such as clothing type, color, fabric, and occasion. The product pages provide detailed information about the clothing, including the fabric, measurements, and care instructions. The website also offers a virtual try-on feature that allows users to upload their photo and see how the clothing would look on them.

Pricing and Value for Money

The prices of the products on Utsavfashion.com are reasonable and competitive with other online marketplaces. The website offers a range of clothing options at different price points to cater to a diverse audience. The website also offers regular promotions and discounts that provide additional value for money.

Alternatives

Some of the alternatives to Utsavfashion.com include fashion websites such as Myntra, Jabong, and Amazon Fashion, as well as ethnic wear marketplaces such as India Emporium and Saree.com.

Customer Service

Utsavfashion.com offers customer service through email and phone support. The website also provides a detailed FAQ section that answers common queries. However, the website does not offer live chat support, which can be inconvenient for users who need quick assistance.

Product Quality and Selection

The quality of the products on Utsavfashion.com is generally good, and the website offers a wide variety of clothing options to choose from. The website sources its products from a network of suppliers across India, ensuring that it can provide customers with the latest and most fashionable designs.

Website Usability

The website is easy to use and navigate, with a clean and modern interface. The website's search functionality is also robust, allowing users to quickly find the clothing they are looking for. The website's virtual try-on feature is another useful tool that enhances the shopping experience.

Returns and Exchanges

Utsavfashion.com offers a generous returns and exchanges policy. Users can return or exchange their products within 30 days of receiving their order, provided the products are in their original condition and packaging. The website also provides a detailed guide on how to initiate returns and exchanges.

Promotions and Discounts

Utsavfashion.com offers its users various promotions and discounts throughout the year, including periodic discounts on select products and flat discounts on festival seasons. Additionally, Utsavfashion.com offers a loyalty program that rewards users with points for purchases made on the website.

Reputation

Utsavfashion.com has a good reputation among its users, with positive reviews across various online platforms. The website has received praise for its product quality, customer service, and prompt delivery.

Payment Options

Utsavfashion.com offers a range of payment options, including credit and debit cards, net banking, PayPal, and online wallets such as Paytm and MobiKwik.

Loyalty Programs

Utsavfashion.com offers a loyalty program that rewards users with points for purchases made on the website. These points can be redeemed for discounts on future purchases.

Customer Reviews

Utsavfashion.com has positive customer reviews across various online platforms, including Trustpilot and Google Reviews. Customers have praised the website for its product quality, customer service, and prompt delivery.

Community Involvement

Utsavfashion.com is involved in various community initiatives, including a scholarship program for underprivileged children and donations to organizations working towards women's empowerment.

Shipping and Costs

Utsavfashion.com ships its products to over 200 countries and offers free shipping for orders over $249. The website typically delivers its products within 4-5 business days, depending on the shipping destination. The website also provides package tracking facilities.

Utsavfashion Recent User Reviews

User Rating

5 stars

296

4 stars

50

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Reviewer Name: Nisha Bawa

Review Submission Date: 2023-02-06

Review Title: I got a item made to measure I was very…
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Review Description: I got a item made to measure I was very pleased with the stitching & fitting I will use Utsav again for stitching!!

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Reviewer Name: Dev Chauhan

Review Submission Date: 2023-02-06

Review Title: Ok but discounts don’t apply
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Review Description: Site is great, BUT you don’t get the discount the tagline says no matter the order total. I was supposed to get 20% and email save $10 on first order which also didn’t get.

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Reviewer Name: suzzanne

Review Submission Date: 2023-02-05

Review Title: Have the best selection to choose from
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Review Description: Have the best selection to choose from, good quality, well made and great to wear. I am plus size so hard to find clothes in the shops that fit me. I know they won't fall apart in two washes.

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Reviewer Name: UMITA

Review Submission Date: 2023-02-05

Review Title: It is a great experience
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Review Description: It is a great experience. I hope I will get the material in time.

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Reviewer Name: Mintrani

Review Submission Date: 2023-02-02

Review Title: Sewing a plus
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Review Description: Sewing a plusDiscount Fits Perfect Delevery in a timely mannerExcellent Service

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Reviewer Name: Woody Wood

Review Submission Date: 2023-02-02

Review Title: Good quality
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Review Description: Clothing came within a few weeks of ordering and was good quality.

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Reviewer Name: Frank

Review Submission Date: 2023-02-01

Review Title: It was very good response and hope to…
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Review Description: It was very good response and hope to receive the order in good condition and on time in NZ(New Zealand)

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Reviewer Name: Saadatu

Review Submission Date: 2023-01-31

Review Title: Niiyaah14
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Review Description: What a great experience to receive my necklace vow , is so beautiful and elegant.the colors are unique and the flower in the middle of necklace brings out the beauty of it. It is well packaged, I really recommend the shop and the products ?

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Reviewer Name: Renee

Review Submission Date: 2023-01-31

Review Title: I had inquired and paid for stitching …
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Review Description: I had inquired and paid for stitching but the item was shipped unstitched Lot of miscommunication between your order and shipping department. Waiting to get my refund back for stitching

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Reviewer Name: Farah Fardoush

Review Submission Date: 2023-01-28

Review Title: Earrings a bit smaller and not lavender but pink
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Review Description: My color of my earrings were a bit different than the picture. It was more pink. I thought it would be a bit lavender also. And the size was a bit smaller than I thought it would be. I thought it would be a bit bigger. Lastly, FedEx delivered to the front desk receptionist of my building since I was in my room at that time. I wish that FedEx called me on my cell phone and I picked it up myself.

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