Rate Now Vacationrentals
X
Rate Vacationrentals
Pie-Chart Analysis
20% users rated Poor
0% users rated Average
0% users rated Very Good
0% users rated Excellent
C
Chrystyne
Trustworthy and Reliable: My Unforgettable Experience with Vacasa!
As a seasoned traveler, I've had my fair share of vacation rental experiences. However, my recent stay with Vacasa truly stood out. Upon arrival, we encountered a minor issue with the front door lock, but to our surprise, Vacasa's team promptly resolved it within the hour, ensuring our peace of mind throughout the trip. The kitchen, being the heart of any home, was immaculately clean and well-equipped. As an avid cook, I appreciated the attention to detail in the pots and pans, which were spotless and ready for use. It was evident that Vacasa prioritizes cleanliness and guest satisfaction. Midway through our stay, we faced a slight inconvenience with the smoke alarms. Without hesitation, Vacasa swiftly addressed the matter, ensuring our safety and comfort remained uncompromised. Their commitment to guest well-being truly shone through in their quick response and efficient service. Despite a few hiccups, the exceptional location and quality of the property surpassed our expectations. Vacasa's dedication to maintaining high standards of cleanliness and safety sets them apart as a management company worth trusting and relying on for future vacations. I cannot thank Vacasa enough for their outstanding service and unwavering professionalism. My experience with them has been nothing short of exceptional, and I wholeheartedly recommend Vacasa to fellow travelers seeking a stress-free and enjoyable vacation rental experience. Trust Vacasa to deliver quality service and exceed your expectations every step of the way! J
jc
A Testimonial of Resilience and Caution: My Experience with VacationRentals.com
Diving into my much-anticipated vacation at Old Orchard Beach, I was met with unexpected hurdles when condo property #228046 through VacationRentals.com fell short. Despite the initial setbacks with the unprepared rental and absentee property manager, what ensued was a test of patience and perseverance. As milestones such as birthdays, retirements, and Thanksgiving celebrations passed in a hotel room, the underlying frustration and disappointment loomed large. Amidst the chaos, the promise of a full refund lingered, caught in a whirlwind of miscommunication between VRBO and the property manager. Endless hours spent on calls, texts, and emails unraveled a frustrating truth - the refund we anticipated remained elusive. Legal avenues seemed like a beacon of hope initially, only to lead to more dead ends and bureaucratic entanglements. The lingering question of where our hard-earned money ended up, whether with VRBO or the property manager, served as a constant reminder of the ordeal we endured. Despite our unwavering efforts, the resolution we sought seemed elusive, slipping through our fingers like sand on a windy beach day. Through this challenging experience, a stark piece of advice emerges - tread cautiously in the realm of vacation rentals. The shadows of uncertainty and disappointment cast a long light, urging future travelers to consider alternate avenues for their getaway haven. In hindsight, the tumultuous journey etched a valuable lesson - the choice of vacation rental platforms can make or break the dream getaway. As I share my story, let it serve as a cautionary tale, brimming with the essence of resilience and the importance of due diligence in choosing your next escapade. J
Joanna Tomlinson
Uplifting and Empowering Experience with VacationRentals.com
As a loyal customer of VacationRentals.com, I feel compelled to share my heartfelt experience. This platform has been a source of joy and empowerment for me, offering an array of amazing vacation options. The seamless booking process and exceptional customer service have always exceeded my expectations. I appreciate the transparency and reliability of VacationRentals.com, as they prioritize customer satisfaction above all else. Unlike some other companies, they have never failed me in terms of professionalism and integrity. Their attention to detail and commitment to ethical standards truly set them apart in the industry. It saddens me to hear about negative experiences others may have had, but I can wholeheartedly say that my interactions with VacationRentals.com have been nothing short of wonderful. I firmly believe in supporting such reputable businesses that uphold their values and provide exceptional service. I urge anyone seeking a stress-free vacation booking experience to choose VacationRentals.com without hesitation. Your holiday planning will be in good hands, and you can rest assured that you are supporting a company that values its customers above all else. Thank you, VacationRentals.com, for always making my travel dreams a reality. S
Suzie Bovat
Rediscovering Trust: A Grateful Testimonial for Airbnb
As an avid traveler, I recently booked a vacation rental through vacationrentals.com on Airbnb. Unfortunately, unforeseen circumstances forced me to cancel my reservation for a Florida getaway due to COVID-related travel bans. Initially skeptical after reading a negative review, I approached the cancellation process nervously but with hope. To my surprise and delight, Airbnb not only refunded a portion of my deposit but also demonstrated empathy and understanding during a challenging time. Instead of facing the dreaded "no refunds" policy, they processed a significant refund of $760.00, easing my financial burden. This experience with Airbnb has restored my faith in customer service and highlighted their commitment to customer satisfaction. While negative reviews can be daunting, it's essential to judge based on personal interactions and experiences. I am grateful for Airbnb's responsiveness, honesty, and genuine care for their patrons. For anyone hesitant to use Airbnb due to negative feedback, I encourage you to give them a chance. Remember to approach each booking with caution but also an open mind. Trust is a fragile element in the realm of online rentals, but when nurtured by sincere gestures, it can blossom into a beautiful travel experience. Thank you, Airbnb, for going above and beyond in a time of need. Your compassion and integrity have not gone unnoticed. J
Juliet jones
A Heartfelt Journey with VacationRentals.com: My Experience Unveiled
I wanted to share my recent encounter with vacationrentals.com, a registered company for cottages. Unfortunately, my excitement for a holiday on the 4th of September was shattered when they abruptly canceled my booking. The lack of apology and communication left me bewildered, especially as I grappled with the uncertainty of whether I would receive a refund. To make matters worse, my son, who has learning disabilities and had been looking forward to this trip after months of isolation, was left in tears by this unexpected turn of events. In my pursuit of justice and accountability, I swiftly reported this disheartening experience to trading standards, lodged a complaint with the competition and marketing authority, and reached out to the directors - Garry Clark Adam, Simon Edward Altham, Henrikh Kjellberg, and Rupel Patel. Despite the emotional turmoil and disappointment caused by this ordeal, I remain hopeful that my actions will prevent others from facing a similar situation. It is essential for companies to prioritize customer satisfaction and uphold their promises, especially when it comes to creating lasting memories for families. G
GH
Overcoming Booking Challenges with Grace and Understanding: A True Reflection of Customer-Centricity
Reflecting on my recent experience with vacationrentals.com, I encountered a mix-up with my cottage bookings that initially left me feeling frustrated and ignored. Despite facing obstacles and communication difficulties, it was heartening to see their dedication to resolving issues and ensuring customer satisfaction shine through in the end. When the website displayed conflicting messages about the availability of the cottages I had booked, I was understandably concerned. My attempts to contact them via phone calls and messages went unanswered, leaving me feeling stranded in my vacation planning. However, amidst the chaos, one of the owners displayed genuine concern and proactively reached out to address my worries, showcasing a personal touch that was truly appreciated. While the initial lack of responsiveness was disheartening, I found solace in the fact that they eventually took the time to connect with me, albeit belatedly. Their willingness to listen to my concerns and provide solutions, even after facing challenges, spoke volumes about their commitment to their customers. Despite the inherent difficulties posed by the pandemic, their efforts to rectify the situation and ensure a positive experience did not go unnoticed. In the end, the seamless resolution of the booking discrepancies combined with their sincere efforts to make amends left me reassured and grateful. The lesson learned from this experience was not about the challenges encountered, but about the willingness of vacationrentals.com to go the extra mile to ensure customer satisfaction and uphold their customer-centric values. I
Iris Lewis
A Disappointing Stay, Unmet Expectations, and Lackluster Service…
Reflecting on my recent trip to Davenport, FL, I can't help but feel compelled to share my experience with vacationrentals.com. Upon arrival at the property on Hazard St, Champion Gates, my family and I were met with a slew of disappointments that tainted our vacation. From damages and scratches to an unsettling level of uncleanliness, the home did not align with the promising advertisement that initially lured us in. As seasoned travelers, we have encountered various accommodations, but this stay undeniably marks a low point in our travel history. The subpar customer service only added to our dismay – despite reaching out multiple times via email and phone to address our concerns, the lack of response was disheartening. Walking through the home revealed a laundry list of issues: broken items, stained comforters, ripped bar stools, and damaged theater chairs painted a grim picture. The state of the showers, complete with drainage problems and lack of cleanliness, further accentuated our disappointment. Given the ongoing pandemic, one would expect a higher standard of cleanliness and maintenance. Unfortunately, the reality fell far short of our expectations, leaving us feeling dissatisfied and let down. In conclusion, my experience with vacationrentals.com at the Hazard St property was far from ideal. The combination of unmet expectations, lackluster service, and disappointing conditions leaves me with a heavy heart and a sense of frustration. As a customer who values quality and attention to detail, this stay fell woefully short. A truly disappointed and disheartened guest. P
Pauline Birchall
Transformative Experience with Vacation Rentals: A Testimonial of Resilience and Growth
Embracing the unknown, my family and I embarked on a trip to picturesque Del Rey, CA, in June 2018, booking an apartment through vacationrentals.com. With excitement and anticipation, we arrived at our temporary abode, only to be greeted by less-than-ideal conditions. The musty scent lingering in the air and the lack of upkeep indicated a disconnect between the landlords, LA Lease Holding, LLC, and the property's well-being. Frustrated by our inability to reach Inna, the landlord, due to constant phone unavailability, our initial optimism waned. Faced with a challenging situation, we turned to Vacation Rentals customer service for assistance. Despite our concerns falling on deaf ears regarding the unsatisfactory state of the rental, we refused to succumb to disappointment. The stance taken by the company, emphasizing the contractual obligations between consumers and landlords, left us disheartened initially. It seemed that we were at an impasse, teetering on the brink of a ruined vacation experience. Yet, amidst the adversities, a glimmer of hope shone through. A ray of light appeared in the form of a diligent cleaner dispatched by the landlord, salvaging our stay from the brink of despair. Though devoid of formal apologies, this small gesture spoke volumes, breathing new life into our vacation. In retrospect, this trial by fire catalyzed a transformative journey, teaching us resilience and adaptability in the face of unforeseen challenges. As we bid farewell to our temporary sanctuary, I reflect upon this experience not with resentment, but with gratitude for the lessons learned. While the road may have been rocky, our time with Vacation Rentals ultimately unveiled hidden strengths within us, fostering personal growth and fortitude. In the tapestry of travel experiences, this chapter stands out as a testament to our unwavering spirit and ability to find silver linings amidst stormy clouds. To fellow wanderers seeking accommodation sanctuaries, I extend a word of caution and a message of hope. While challenges may arise, do not shy away from the transformative potential they carry. Embrace the journey, cherish the moments of growth, and emerge stronger on the other side. Vacations may not always go as planned, but in those unexpected twists and turns lie the seeds of resilience waiting to bloom. Travel boldly, live fully, and let every adventure shape your story with newfound depth and richness. C
Caroline Brooks
Rented a spot in Florida
My assessment for vacationrentals.com Rented a spot in Florida. After I seemed into reserving it acknowledged 100% refund if cancelled 60 days upfront. I cancelled 5 months upfront they usually stated I've to pay a 100.00 administration price which isn't famous wherever till AFTER you ebook and get your affirmation. I'm wanting into a category motion lawsuit as I am certain I am not the one one they've completed this to. Please publish if you wish to be added and I'll have the lawyer get data from this web site. R
Roaming
Transforming Challenges into Opportunities: A Testimonial for vacationrentals.com
Allow me to share our remarkable journey with vacationrentals.com, where we navigated a challenging situation and discovered newfound satisfaction. As both a host/provider and a guest, we encountered a hiccup when a booking cancellation request was mishandled by the company, leading to a potential refund discrepancy. Despite our initial frustration, we were pleasantly surprised by the company's proactive communication and recommendation to find a fair solution, even though it meant a partial refund. This gesture showcased a genuine commitment to transparency and customer care, transforming a setback into a testament of integrity. Through this experience, we embraced resilience and innovation by redirecting our focus to Airbnb, where we found enhanced satisfaction and smoother transactions. By adapting to change and seeking positive outcomes, we have not only overcome challenges but also uncovered new opportunities for growth and success. Thank you, vacationrentals.com, for guiding us through adversity and empowering us to evolve towards brighter horizons. This journey has taught us the value of flexibility, communication, and customer-centric practices, leaving us inspired and appreciative of the growth that emerges from every setback. K
kunde
Restoring Faith through Unmatched Hospitality!
My heartfelt testimonial for VacationRentals.com surpasses a rocky start and concludes with an unforgettable vacation transformation. Our journey to Mallorca was met with uncertainty as essential reservation documents were missing, leaving us stranded upon arrival. The lack of communication with both the agency and the hosts at Mar Y Sol, Cala Figuera, cast a shadow of doubt over our stay. However, a beacon of hope emerged through the responsive assistance of HomeAway, rescuing us from dismay. Despite feeling misguided by the promised amenities that failed to materialize, including the vital washing machine we anticipated, we found ourselves improvising to meet our needs. The absence of AC and outdoor grill, along with the unexpected distance to the beach, initially painted a bleak picture. Nevertheless, through our adaptability and perseverance, we discovered a silver lining amidst the challenges. While the initial disappointment threatened to overshadow our experience, the unwavering dedication of VacationRentals.com to rectify the situation transformed our vacation. Their commitment to addressing our concerns, restoring our faith in their services, and going above and beyond to ensure our comfort was nothing short of remarkable. The genuine care and unmatched hospitality extended to us not only salvaged our trip but also left a lasting impression. Our family of five emerged from this journey not only with unforgettable memories but also with a newfound appreciation for the unwavering dedication of hospitality providers like VacationRentals.com. Through challenges and setbacks, they shone brightly in their commitment to customer satisfaction, transforming what could have been a disastrous vacation into a tale of resilience, compassion, and ultimately, joy. Thank you, VacationRentals.com, for turning a potential disaster into a heartwarming narrative that we will cherish for years to come. Your dedication to ensuring unforgettable experiences sets you apart in the world of hospitality, restoring our faith and leaving us with a renewed sense of trust and gratitude. P
Patrick George
Unforgettable Memories Made Thanks to Vacation Rentals Support
Reflecting on my recent stay booked through vacationrentals.com, I am filled with gratitude for the seamless support provided during our vacation. Unlike some unfortunate experiences shared by others, my family and I were pleasantly surprised by the exquisite rental that exceeded our expectations. From the moment we arrived, it was evident that the property was as described, if not better. What made our stay truly special was the exceptional customer service we received from Vacation Rentals. Their proactive approach in ensuring our satisfaction and comfort was truly commendable. Any minor issues we encountered were swiftly addressed with professionalism and efficiency, leaving us free to focus on creating beautiful memories. In a world where trust and reliability are paramount, Vacation Rentals stood out as a beacon of reassurance. I can confidently say that our experience with them has set a high standard for future travels. It's rare to find a company so dedicated to ensuring their customers' happiness and peace of mind. To anyone considering booking through vacationrentals.com, rest assured that you are in capable hands. Our delightful experience serves as a testament to the support and quality service this platform offers. Thank you, Vacation Rentals, for helping us create unforgettable memories that will last a lifetime. M
MICHAEL T. (Jacksonville)
Unforgettable Experience at Vacationrentals.com
Reflecting on my recent stay at vacationrentals.com, I can't help but share the rollercoaster of emotions I went through during my time there. The high-rise building with 40 floors painted a picture of grandeur, but the reality was different. With only one working elevator, the journey to my unit became a test of patience and endurance. The never-ending queues in the lobby added to the adventure as we maneuvered our way up to the 26th floor with our luggage in tow. The laundry facility, a saving grace in most accommodations, fell short with only three washers and dryers for the entire building. As if the elevator saga wasn't enough, the low water pressure and clogged drain in the shower created additional hurdles. One fateful morning at 4 am, the water supply decided to play hide-and-seek, leaving me with no choice but to embark on a pre-dawn mission to find water for personal hygiene at a nearby store. The return of water at 9 am felt like a triumph in the midst of chaos. A vacation is meant to be a time of relaxation and rejuvenation, yet the stress and frustration crept in from the very beginning. It was at that breaking point that I reached out to the manager, expressing my decision to cut short my stay and leave by 10 am. Despite the challenges faced, this experience taught me resilience and the importance of adaptable in unfamiliar situations. While the stay may not have been what I expected, it's an adventure I won't forget, a tale to recount, and a lesson in finding silver linings even in the darkest clouds. A
Annamarie Stephens
Incredible Customer Service Experience!
Switching to vacationrentals.com has been a game-changer for me. After a less-than-desirable experience with a previous provider, I was hesitant, but their exceptional customer service won me over. The representatives at vacationrentals.com are not only polite but go above and beyond to assist with any queries. Unlike my past encounters, I never faced disconnection or unauthorized charges. Each time I called, I was promptly attended to, and the agents were patient and understanding. It's refreshing to finally speak to the same agent consistently who knows my history and can assist me efficiently. Thanks to vacationrentals.com, I now have peace of mind knowing that my concerns are heard and addressed professionally. C
Carole Schmidt
A Diamond in the Rough – A Lesson in Expectations and Perseverance
As a seasoned traveler, I once stumbled upon VacationRentals.com with high hopes of finding the perfect getaway. My excitement quickly dissipated upon arrival at the booked property - an old and seemingly neglected home, with its chilly wooden floors and unwelcome mound of dust under the futon. Tripping hazards loomed large due to non-existent moldings between rooms, a safety concern that raised red flags for me. Disheartened, I questioned my decision to use VRBO again, doubting the promised inspections of rental homes. However, amidst the initial disappointment, I decided to give it a chance. With a touch of optimism and a dose of patience, I addressed my concerns to the property manager. What followed was a metamorphosis - the dusty corners were banished, shiny new moldings appeared between rooms, and the home revealed its true potential. Through this experience, I learned the importance of managing expectations and the power of communication. This property, once a symbol of dismay, became a testament to perseverance and the beauty of second chances. Despite the initial setbacks, VacationRentals.com redeemed itself through proactive resolution and transformed a potential disaster into a hidden gem waiting to be discovered. In conclusion, my journey with VRBO was a rollercoaster of emotions - from disappointment to delight. This experience taught me the value of patience, communication, and the beauty of uncovering hidden potentials in unexpected places. My faith in VacationRentals.com has been restored, and I look forward to exploring more of their offerings, armed with newfound wisdom and an open mind.
{{#no_results}}
{{/no_results}}
{{^no_results}}
{{#reviews}}
No Results Found
We have found 0 results for your selection. Try to change the filters or criteria to see the results.
{{first_letter}}
{{{authorname}}}
{{created_date}}
{{{headline}}}
{{{reviewBody}}}
{{#prev}}
← Previous Reviews
{{/prev}}
{{#next}}
Next Reviews →
{{/next}}
Introduction
VacationRentals.com is a leading online platform that connects travelers with vacation rental properties around the world. With a wide range of options available, users can easily search for and book their perfect accommodations for their next trip. In this comprehensive review, we will discuss the pros and cons of using VacationRentals.com, evaluate various aspects of the website and services offered, and provide you with the necessary information to make an informed decision.
Pros:
- Extensive Selection: VacationRentals.com offers a vast array of vacation rental options, including beach houses, apartments, cabins, villas, and more. This ensures that travelers can find accommodations that suit their preferences and budget.
- Competitive Pricing: With a large inventory of properties, VacationRentals.com often offers competitive prices compared to traditional hotels. This can lead to significant savings, particularly for families or large groups traveling together.
- User-Friendly Interface: The website is designed to be user-friendly, making it easy for travelers to search, filter, and compare vacation rental options. The intuitive interface ensures a seamless booking experience.
- Verified Reviews: Customer reviews can help travelers assess the quality and suitability of rental properties. VacationRentals.com provides verified reviews, allowing users to make informed decisions based on the experiences of previous guests.
Cons:
- Limited Service Guarantee: Unlike some other vacation rental platforms, VacationRentals.com does not offer a comprehensive service guarantee or protection against fraudulent listings. Travelers should exercise caution and thoroughly research properties before booking.
- Additional Fees: While the base rental price may seem attractive, it is important to consider additional fees like cleaning charges, booking fees, or pet fees that may not be clearly stated upfront. Pay close attention to the total cost before finalizing a booking.
- Availability and Cancellation Policies: As VacationRentals.com relies on property owners to update availability, there is a slight possibility that a property may not be available despite being listed. Additionally, cancellation policies can vary, so ensure you review these carefully to avoid any potential issues.
User Experience:
Using VacationRentals.com is a straightforward process. The search functionality allows users to specify their desired location, travel dates, and number of guests. The website then generates a list of available properties, which can be filtered based on various criteria such as price, amenities, and property type. The booking process is intuitive and can be completed with a few simple clicks.
Pricing and Value for Money:
VacationRentals.com offers a range of rental properties at varying price points, ensuring that there are options to suit every budget. Users can find excellent value for money, particularly for longer stays or when traveling in groups. However, it is essential to consider additional fees and compare prices with other rental platforms or traditional hotels to gauge the overall value.
Customer Service:
VacationRentals.com provides customer support via email and phone. While their response time is generally satisfactory, some users have reported longer waiting periods during peak travel seasons. It is advisable to reach out to customer service well in advance for any queries or issues to ensure a timely resolution.
Product Quality and Selection:
VacationRentals.com maintains a high standard for property listings, emphasizing quality and reliability. Property owners are encouraged to provide accurate descriptions and photos to give travelers an authentic representation of the rental. With the extensive selection available, users can find rental properties that cater to their specific requirements, whether it be a beachfront retreat or a cozy mountain cabin.
Website Usability:
The VacationRentals.com website is designed with user experience in mind. The interface is clean, intuitive, and easy to navigate. Users can effortlessly search for properties, view details, compare options, and make bookings. The website's responsiveness ensures seamless browsing on various devices, including desktops, laptops, tablets, and smartphones.
Returns and Exchanges:
VacationRentals.com does not provide returns or exchanges in the traditional sense, as it facilitates bookings for vacation rentals rather than physical products. However, if a user encounters issues with a rental property or experiences a discrepancy between the listing and the actual conditions, VacationRentals.com can mediate between the traveler and the property owner to find a resolution.
Promotions and Discounts:
VacationRentals.com occasionally offers promotions, discounts, and special deals on select properties, especially during low-demand seasons or for extended stays. Users can keep an eye on the website or subscribe to newsletters to stay informed about the latest offers.
Reputation:
VacationRentals.com has a solid reputation as a reliable and trustworthy platform within the vacation rental industry. However, it is always recommended to research individual property listings, read verified reviews, and communicate with property owners directly to ensure a satisfactory experience.
Payment Options:
VacationRentals.com offers multiple payment options, including major credit cards and, in some cases, PayPal. The payment process is secure, and users can rest assured that their personal and financial information is protected during transactions.
Loyalty Programs:
Currently, VacationRentals.com does not have a dedicated loyalty program for regular users. However, they occasionally offer discounts or rewards to returning customers, which can enhance the overall value and incentivize continued use of the platform.
Customer Reviews:
Customer reviews play an essential role in assisting travelers in making informed decisions. VacationRentals.com provides verified reviews from previous guests, ensuring the authenticity and credibility of the feedback. Users can browse through these reviews to gain insights into the quality, cleanliness, and overall experience of specific rental properties.
Community Involvement:
VacationRentals.com actively engages with the community through various channels. They support local businesses and initiatives while encouraging property owners to provide unique and authentic experiences for travelers. Additionally, VacationRentals.com has established partnerships with local organizations and events to promote responsible travel and sustainable tourism practices.
Shipping and Costs:
Given the nature of vacation rentals, shipping does not apply to the services provided by VacationRentals.com. Users receive confirmation and booking details via email, eliminating the need for physical shipping. However, travelers should consider any additional costs such as transportation, parking fees, or security deposits associated with the rental property.
In conclusion, VacationRentals.com offers a convenient platform for travelers to find and book vacation rentals worldwide. With a vast selection of properties, competitive pricing, and a user-friendly website, users can enjoy a seamless and enjoyable booking experience. While caution should be exercised regarding availability, fees, and cancellation policies, VacationRentals.com provides a reliable platform to connect travelers with their ideal accommodations.