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Will crawl across broken glass to NOT order from them
My review for valleyvet.com An absolute clown show of a company... First they make getting the Ag sales tax exemption on obnoxiously difficult and then lied about having to have an physical signature from me, when both Fleet Farm and Tractor Supply let me fill out the tax exempt form digitally.... Then, after jumping through all the hoops and placing an order, they automatically changed my shipping from the free UPS Ground option I selected to Overnight Air and charged me for it without notifying me. Then they refused to make any adjustments or refunds.... I will absolutely NEVER, under ANY circumstances, ever even consider ordering from them again. I will crawl across broken glass to pay more if it means I can buy from somewhere else. Possibly the worst company I have ever dealt with. Would give zero stars if possible.Valley Vet: A Lifesaver for Pet Vaccines!
I can't express how grateful I am for Valley Vet. When I needed vaccines for my beloved dogs, they came to the rescue with quick delivery. Their prompt service saved the day, and I couldn't be more thankful for their existence. However, my experience with Vet Code left me puzzled. Despite the quality and efficiency of Valley Vet's vaccines, Vet Code seemed reluctant to acknowledge them. Could it be due to price competition or other reasons? Regardless, Valley Vet has proven to be a reliable and legitimate company in my eyes. Moreover, the attention to detail in packaging, including the use of dry ice, truly impressed me. Valley Vet goes above and beyond to ensure the safety and quality of their products, making them a top choice for pet owners like me. Thank you for being a lifesaver, Valley Vet!My First Order Just Received
My review for valleyvet.com I just received my first order from ValleyVet.com. I ordered 4 spray bottles of flea spray. I gave them specific instructions for the shipment that I typed in with my order. I said I wanted all the bottles checked that they were screwed on tight, to tape around the screw-on part, make sure they were packed well with protection, and to make sure they didn't bounce around in the box. That was a lot of requests. They did all that plus they put bubble wrap around the screw-on part and had tons of protective wrap in the box. I got free shipping because my order was over $50. That spray didn't budge in that box. No leaking or damage. I have never been so pleased with a seller as with them. My shipment was here in a couple of days too! I can say you can trust them. I will definitely use them again.Unbeatable Prices and Lightning-Fast Delivery – Valley Vet Delivers Excellence!
As an avid pet owner, finding top-quality grooming products like Wahl KM 10 clippers at unbeatable prices has always been a priority. After stumbling upon Valley Vet and their competitive pricing, I was pleasantly surprised by the prompt delivery of my order. The product I received was exactly as described, showcasing Valley Vet's attention to detail and commitment to customer satisfaction. I wholeheartedly recommend Valley Vet to anyone in search of a reliable seller and swift service. My experience with them has been nothing short of exceptional, and I will undoubtedly be a repeat customer in the future. Thank you, Valley Vet, for exceeding my expectations and making my purchase a seamless and enjoyable process.Valley Vet has amazing customer…
My review for valleyvet.com Valley Vet has amazing customer service, from start to finish! I have ordered all kinds of medications for my dog and horses, as well as supplies and gear. Each time it was a superior experience, plus best prices to boot! Recently I had an issue that arose from a shipped medication. Their staff has excellent communication and research into the situation, and made the matter right. Truly the kind of customer service and caring that hardly exists any more. They have a customer in me for life!!!ValleyVet: Compassionate Care Beyond Expectations 🌟
It's not every day you come across a veterinary clinic that goes above and beyond for every creature, big or small. ValleyVet proved to be a shining example of compassion and dedication when they took in a hedgehog in need without hesitation. Despite the heartbreaking outcome, their commitment to finding answers and providing care was unwavering. What truly sets ValleyVet apart is their attention to detail and thoughtfulness. Not only did they investigate the hedgehog's condition thoroughly, but they also went the extra mile by meticulously cleaning and returning the little one's belongings. The fact that they took the time to dry clean the covering on the hot water bottle and the pink fluffy onesie speaks volumes about their level of care and respect. This act of kindness and professionalism showcases ValleyVet's commitment to their community and its furry residents. Their dedication to every aspect of their work, no matter how small, is truly commendable and deserving of a glowing 5-star review. Thank you, ValleyVet, for your exceptional support and for setting a standard of excellence in veterinary care!Protecting My Yearling: A Flying Success Story
Valley Vet has been a game-changer in safeguarding my yearling against pesky flies with their top-notch fly leggings. After extensive research, I stumbled upon their website and was pleasantly surprised by the affordable prices. Placing my order was a breeze, and to my delight, the package arrived promptly within just a few days. The exceptional service provided by Valley Vet truly exceeded my expectations. Thanks to their quality products and seamless shopping experience, I can rest easy knowing that my precious yearling is well-protected from those bothersome flies. I highly recommend Valley Vet to all fellow horse owners looking for reliable and effective solutions for their equine companions.Valley Vet: A Trusted Partner in Pet Care Needs
From the moment I discovered valleyvet.com, my experience has been nothing short of exceptional. Every interaction with this company has reinforced my belief in their commitment to customer satisfaction. Their prompt delivery of vaccines, arriving within a mere two days of ordering, speaks volumes about their efficiency and reliability. The meticulous packaging of the vaccines, ensuring they reach me in pristine condition, reflects the care and expertise that Valley Vet puts into every order. This attention to detail gives me peace of mind, knowing that my pet's health is in good hands. Being able to order vaccines and administer them promptly is a game-changer for a pet owner like me. The convenience and flexibility this offers are invaluable, and it's a testament to Valley Vet's dedication to meeting their customers' needs. I have complete confidence in Valley Vet and their products, and I am grateful for the consistent quality and ease of working with them. Their exceptional customer service has won me over, and I wholeheartedly recommend them to anyone seeking top-notch pet care essentials. In Valley Vet, I have found a reliable partner in ensuring the well-being of my furry companions. Thank you, Valley Vet, for your unwavering commitment to excellence!Valley Vet – A Lifesaver for Technophobes like Me!
When my doctor first recommended valleyvet.com to me, I never imagined the level of service and care I would receive from this company. As someone who struggles with technology, ordering online can often be a nightmare. However, Valley Vet's customer service team went above and beyond to assist me in placing my order with ease. The quality of their products, as vouched for by my doctor, is indeed pure and reliable. The peace of mind I have knowing I can trust the items I purchase from Valley Vet is priceless. What truly sets this company apart is their genuine commitment to customer satisfaction. The catalog they send me not only showcases their wide range of products but also reflects their dedication to providing a seamless shopping experience. Valley Vet, in my opinion, embodies excellence in both product quality and customer service. I am eternally grateful for their assistance and wish them continued success in all their endeavors. God bless the entire team at Valley Vet!Valley Vet: A True Customer-Centric Company in Action
Let me share my heartfelt experience with Valley Vet, where customer service goes above and beyond. I placed my first order with excitement, only to find out that UPS had mistakenly delivered it to the wrong address. Frustrated, I immediately contacted Valley Vet's customer service, hoping for a solution. To my relief, Valley Vet's team was quick to respond and took immediate action. They initiated an investigation with the tracking number and assured me they would rectify the situation. Promising a replacement package, they guaranteed delivery by Monday. True to their word, on Monday, our much-anticipated order arrived safely in our hands. I was genuinely touched by Valley Vet's dedication to customer satisfaction and their swift resolution of the issue. Their commitment to their customers is unmatched and deserves recognition. Thank you, Valley Vet, for your outstanding service and for turning a potential hiccup into a seamless experience. Your exemplary customer-centric approach truly sets you apart in the industry.Incredible Support Beyond Expectations
My encounter with Valley Vet was nothing short of exceptional. I initially ordered heartworm medication for my dogs, and despite the quick processing of my order, a slight hiccup arose. The communication gap between Valley Vet and my vet's office led to a mismatch in the prescribed medication. However, what truly set Valley Vet apart was their proactive approach to rectifying the situation. Instead of a generic email or text, I received a personal phone call from a dedicated representative. This thoughtful gesture not only caught me by surprise but also showcased their commitment to customer satisfaction. The representative not only informed me of the issue but also provided clear guidance on how to resolve it swiftly. This level of hands-on assistance is a rarity in today's digital age, and it left a lasting impression on me. Despite the initial confusion, the prompt and personalized care I received from Valley Vet left me not just impressed but genuinely grateful. I no longer had to anxiously check my order status for updates, as they took the extra step to ensure I was informed every step of the way. Valley Vet's outstanding customer service has undoubtedly won me over, and I can confidently say that my trust in their support goes beyond my expectations.A Delightful Experience with Valley Vet!
Embarking on my journey with valleyvet.com was a revelation! The "Great outcome" promised by other reviewers came to fruition when I placed my first order. Navigating through their website was a breeze, and the ordering process was seamless, leaving me with the comforting assurance that I was in good hands. The cherry on top was the expeditious delivery that caught me pleasantly off guard. I received my package well ahead of the estimated timeline, showcasing Valley Vet's commitment to customer satisfaction. Opening my parcel felt like unwrapping a treasure trove - the items were exactly as described, mirroring the high-quality standards depicted in their online images. In particular, the liquid wormer and lead/leash I ordered left me impressed. Every detail was meticulously attended to, from the careful packaging of the medications to the impeccable design of the leash. It was evident that Valley Vet takes pride in ensuring that each customer receives not just products, but a delightful experience. This first encounter with Valley Vet has undoubtedly left a lasting impression on me. I am filled with gratitude for their outstanding service and attention to detail. Thank you, Valley Vet, for setting such a high bar in customer satisfaction! I eagerly look forward to future orders with you.Valley Vet Supply: A Lifesaver for Quick Deliveries!
Discovering Valley Vet Supply has been a game-changer for me. The efficiency of their shipping is unparalleled. Every time I place an order, I am astounded by how promptly it arrives at my doorstep, often within a day! Not only that, but the care taken in packaging, especially for sensitive items like vaccinations, is truly commendable. The peace of mind I get from knowing that my supplies will reach me swiftly and safely is what keeps me coming back for more. Valley Vet Supply has earned my trust by consistently delivering on their promise of timeliness and accuracy. Thank you for making my life easier!A Trusted Companion for Our Fur Babies’ Well-Being!
As dedicated pet parents, we understand the importance of quality care for our beloved horses and dogs. Valley Vet has become our go-to source for prescriptions, providing not only competitive pricing but also unparalleled efficiency in their shipping process. With each order, Valley Vet reaffirms their commitment to prompt service and affordability, exceeding our expectations time and time again. Thanks to Valley Vet, our furry family members receive the care they deserve without breaking the bank. Shopping elsewhere? No thank you – Valley Vet has won our loyalty for life.Valley Vet: Where Affordability Meets Exceptional Care
Let me paint you a picture of my experience with Valley Vet – a canvas filled with vibrant colors of affordability, efficiency, and top-notch customer service. Their prices? Simply unbeatable. Add to that the cherry on top – no tax to my state and free shipping on most items. Who wouldn't love that? But what truly sets Valley Vet apart is their exceptional customer service. Picture this: receiving your horse vaccines promptly, packaged in coolers with ice bags ensuring they stay fresh and effective. That level of attention to detail speaks volumes about the care they have for their customers and their furry friends. With Valley Vet, I not only found a reliable source for quality products, but I also discovered a team that goes above and beyond to ensure their customers are happy and satisfied. Trust me, Valley Vet is more than just a website – it's a partner you can rely on for the well-being of your beloved pets. Thank you, Valley Vet, for consistently delivering excellence with a touch of compassion. You have won not just my trust, but also my heart.No Results Found
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{{{reviewBody}}}Valley Vet Supply: A Reliable Destination for Your Pet and Livestock Needs
Valley Vet Supply is an online retailer that specializes in providing a wide range of products for pet owners and livestock producers. With a comprehensive selection, competitive prices, and a strong commitment to customer service, Valley Vet Supply has earned a reputation as a reliable destination for all your animal care needs. In this review, we will explore various aspects of the website, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.
Pros:
- Extensive selection of pet and livestock products
- Competitive pricing and value for money
- Easy-to-navigate website with robust search functionality
- Responsive and knowledgeable customer service
- High-quality products from reputable brands
- Generous promotions and discounts
- Positive reputation among customers
- Flexible payment options
- Exclusive loyalty programs for frequent shoppers
- Positive customer reviews
- Active involvement in the community
- Reliable shipping with reasonable costs
Cons:
- Occasional delays in product delivery
- Limited international shipping options
User Experience:
Valley Vet Supply provides a user-friendly experience with its intuitive website design. The homepage features clear navigation menus, allowing users to easily browse through different categories such as dogs, cats, horses, and livestock. The search functionality is robust and provides accurate results, even for specific product variations. The product pages contain detailed descriptions, specifications, and customer reviews, assisting customers in making informed purchasing decisions. Additionally, the checkout process is seamless, and the website ensures the security of personal information.
Pricing and Value for Money:
Valley Vet Supply offers competitive prices for its products, ensuring excellent value for money. The website frequently runs promotions and discounts, allowing customers to save on their purchases. Furthermore, the store offers a price match guarantee, assuring customers that they are getting the best deal for their desired products.
Customer Service:
Valley Vet Supply takes pride in its responsive and knowledgeable customer service team. Customers can reach out through phone, email, or live chat for assistance with their queries or concerns. The dedicated team ensures prompt and helpful responses, further enhancing the overall purchasing experience.
Product Quality and Selection:
Valley Vet Supply sources its products from reputable brands, guaranteeing high-quality and reliable items. The comprehensive selection caters to various pet and livestock needs, including food, supplements, medications, grooming supplies, equipment, and more. With such a wide array of options, customers can easily find the right products to address their specific requirements.
Website Usability:
The Valley Vet Supply website is designed with user-friendliness in mind. It features clear navigation menus, allowing customers to effortlessly browse through different categories and subcategories. The search function is highly effective, providing accurate results and facilitating quicker product discovery. Additionally, the website is optimized for mobile devices, ensuring a seamless browsing experience on smartphones and tablets.
Returns and Exchanges:
Valley Vet Supply understands that sometimes returns or exchanges may be necessary. The website provides clear guidelines and instructions on returning or exchanging items. As long as the products are in unused condition and returned within the specified timeframe, the process is straightforward, and the customer will usually receive a refund or replacement.
Promotions and Discounts:
Valley Vet Supply frequently offers promotions and discounts to its customers, ensuring better value for money. These promotional offers can be found on the website's homepage, and customers can also sign up for email newsletters to receive exclusive deals directly in their inbox. Additionally, the website features a dedicated "Clearance" section where customers can find discounted items from various categories.
Reputation:
Over the years, Valley Vet Supply has built a strong reputation among its customers. The company focuses on maintaining excellent customer service, providing high-quality products, and delivering on its promises. Such commitment has earned Valley Vet Supply positive reviews and testimonials, solidifying its position as a trusted online retailer in the industry.
Payment Options:
Valley Vet Supply offers various payment options to accommodate different customer preferences. These options include major credit cards, such as Visa, Mastercard, and Discover, as well as PayPal. The website ensures the security of personal and financial information during the payment process.
Loyalty Programs:
Valley Vet Supply values its loyal customers and rewards them through its exclusive loyalty program. By creating an account, customers can earn points on their purchases, which can later be redeemed for discounts on future orders. This program incentivizes repeated patronage and enhances customer satisfaction.
Customer Reviews:
Valley Vet Supply encourages customer feedback and displays reviews on its website. These reviews provide insights into the experiences of previous customers and assist potential buyers in making informed decisions. The majority of customer reviews for Valley Vet Supply are positive, highlighting the excellent product quality, competitive pricing, and outstanding customer service.
Community Involvement:
Valley Vet Supply actively participates in community initiatives and understands the importance of giving back. The company sponsors local events, charities, and educational programs, showcasing its commitment to supporting animal welfare and the communities it serves.
Shipping and Costs:
Valley Vet Supply ensures timely and reliable shipping for its customers. The website provides various shipping options, including ground, express, and overnight delivery, allowing customers to choose the most suitable method for their needs. Shipping costs are reasonable and calculated based on the weight and destination of the order.
In conclusion, Valley Vet Supply is an exceptional online retailer that caters to the diverse needs of pet owners and livestock producers. With its extensive product selection, competitive pricing, excellent customer service, and commitment to quality, Valley Vet Supply has earned the trust and loyalty of its customers. Whether you own a cat, dog, horse, or livestock, Valley Vet Supply is the go-to destination for all your animal care needs. Shop with confidence and experience the unparalleled service provided by Valley Vet Supply.