Users Voice for Vapor

17% users rated Terrible
6% users rated Poor
2% users rated Average
2% users rated Very Good
74% users rated Excellent
Pie Chart Review Representation for Vapor
Vapor Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 22 Oct 2019

Last updated by on 11 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Nov 2022 5 3 3.8 4.5 1 4.9
Dec 2022 4.1 5 5 5 5 5
Jan 2023 5 5 4.2 4.1 1 4.8
Feb 2023 2.3 1.8 5 5 5 5
Mar 2023 3.3 5 5 5 5 5
Line Chart for Rating of peer stores

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Detailed Vapor Review by

Introduction

Vapor.com is an online retailer that offers a wide range of vaporizers, smoking accessories, and CBD products. It was founded in 2005 with a mission to provide top-quality products and excellent customer service. With over 15 years of experience, Vapor.com has established itself as a trusted brand in the industry.

Pros and Cons

Pros:
  • Wide range of products
  • High-quality products
  • Free shipping on orders over $48
  • Excellent customer service
  • Competitive pricing
Cons:
  • Selection of CBD products could be more diverse
  • Some products are higher priced compared to other retailers

User Experience

Vapor.com offers a user-friendly website that is easy to navigate. Customers can easily browse products, read reviews, and make purchases. The website is also mobile-responsive, allowing customers to shop on-the-go. Vapor.com also has a helpful customer service center that is available via phone, email, and live chat.

Pricing and Value for Money

Vapor.com offers competitive pricing on its products, and customers can find quality vaporizers and smoking accessories at reasonable prices. The website also offers regular promotions and discounts, making it a great value for customers.

Alternatives

Some alternative websites to Vapor.com include:
  • SmokingThings.com
  • VaporNation.com
  • Smokecartel.com
  • VapeWorld.com

Customer Service

Vapor.com offers excellent customer service, with a knowledgeable staff that is available to answer questions and provide product recommendations. The website also offers a helpful FAQ section that addresses common customer concerns.

Product Quality and Selection

Vapor.com offers a wide range of high-quality vaporizers, smoking accessories, and CBD products. The website features top brands such as Pax, DaVinci, Storz & Bickel, and more. Customers can choose from a variety of vaporizers, including desktop, portable, and pen-style models.

Website Usability

The Vapor.com website is easy to navigate, with a clean and modern design. Customers can easily find products, filter search results, and read helpful reviews. The website is also mobile-responsive and optimized for mobile devices.

Returns and Exchanges

Vapor.com offers a 14-day return policy on all products, with some restrictions on certain items. Customers must contact customer service to initiate a return or exchange. All returns must be in new, unused condition and include all original packaging and accessories.

Promotions and Discounts

Vapor.com regularly offers promotions and discounts on its products. Customers can sign up for the website's newsletter to receive updates on new promotions and product releases.

Reputation

Vapor.com has built a strong reputation as a trusted retailer of vaporizers, smoking accessories, and CBD products. The website has excellent customer reviews and has been featured in numerous publications, including Gizmodo, Lifehacker, and Rolling Stone.

Payment Options

Vapor.com accepts most major credit cards, including Visa, Mastercard, and American Express. The website also accepts PayPal as a payment option.

Loyalty Programs

Vapor.com does not currently offer a loyalty program, but regular customers can take advantage of promotions and discounts offered through the website's newsletter.

Customer Reviews

Customers have given Vapor.com high ratings for its quality products, excellent customer service, and competitive pricing. Many customers have noted the website's helpful product reviews and knowledgeable staff.

Community Involvement

Vapor.com is involved in various community efforts, including partnering with organizations that educate on harm reduction and responsible cannabis usage.

Shipping and Costs

Vapor.com offers free shipping on orders over $48. The website also offers expedited shipping options for an additional fee. International shipping is available for an additional fee, and customers are responsible for any duties or taxes incurred during shipping.

Vapor Recent User Reviews

User Rating

5 stars

41

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Reviewer Name: AJ Mason

Review Submission Date: 2022-12-05

Review Title: Shipped quickly
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Review Description: Shipped quickly, great vaporizer at a great price!

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Reviewer Name: Danial Safvat

Review Submission Date: 2022-11-08

Review Title: TRSUT!!! You'll be safe buying from them.
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Review Description: You'll be safe buying from them.The product was marked as delivered by USPS but I didn't find it anywhere, so I contacted them, and they opened an investigation into it, followed up with the USPS to get this investigation going, and in the meantime, they issued a full refund as the product was out of stock now. Very considerate, timely support team, and great customer support. I'll be buying it from them again because they've been amazing.

👤

Reviewer Name: pops

Review Submission Date: 2022-11-05

Review Title: Always prompt and quick to respond to…
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Review Description: Always prompt and quick to respond to inquiries.

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Reviewer Name: Brian

Review Submission Date: 2022-11-03

Review Title: easy ordering
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Review Description: easy ordering, quick shipping

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Reviewer Name: ND

Review Submission Date: 2022-11-02

Review Title: Always great customer service
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Review Description: Always great customer service, fast shipping! Friendly staff!

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Reviewer Name: Edwardo Taylor

Review Submission Date: 2022-11-01

Review Title: Couldn’t be happier
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Review Description: Great price .. easy to navigate the website … incredibly prompt delivery …. Product as advertised… Happy Boy!

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Reviewer Name: Lisa Lieberman

Review Submission Date: 2022-10-31

Review Title: Received order promptly
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Review Description: Received order promptly. Love my volcano and rely on ordering refill ballon’s from you

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Reviewer Name: Customer

Review Submission Date: 2022-10-31

Review Title: This is an excellent product
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Review Description: This is an excellent product, comes in a beautiful package and arrived in one day after ordering. What's not to like?

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Reviewer Name: Ralph Hamling

Review Submission Date: 2022-10-21

Review Title: WE LOVE THE PRODUCT WE BOUGHT
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Review Description: WE LOVE THE PRODUCT WE BOUGHT. AND WHEN IT HAD PROBLEMS YOU ALL TOOK CARE OF IT PRONTO... THANK YOU SO MUCH GREAT CUSTOMER SERVICE IN A TIME OF NONE

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Reviewer Name: Michael Dahood

Review Submission Date: 2022-10-13

Review Title: They honored the warranty on my Arizer…
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Review Description: They honored the warranty on my Arizer solo 2 and quickly replaced it no hassles and very helpful . Customer service is greatly appreciated thank you