Vaya Reviews

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52 Reviews

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27% users rated Terrible
21% users rated Poor
44% users rated Average
0% users rated Very Good
8% users rated Excellent
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Introduction

Vaya.in is an online store that specializes in selling quality-insulated lunch boxes, bottles, and containers. Their mission is to modernize lunch and simplify life by providing products that make it easy to bring fresh, healthy meals on the go.

Pros and Cons

Pros:
  • High-quality, insulated products
  • Great customer service
  • Reasonable pricing
  • Wide selection of products
Cons:
  • Shipping costs can be expensive
  • Limited payment options
  • Some products may be out of stock

User Experience

Vaya.in has a user-friendly website that is easy to navigate. They offer a wide range of products, and each product has detailed descriptions, images, and specifications. Customers can easily add products to their cart, checkout, and track their order.

Pricing and Value for Money

Vaya.in offers reasonable pricing for their products. While their products may be slightly more expensive than other lunch box brands, the quality of the products justifies the price. Additionally, their products come with a warranty, which is a great value for money.

Alternatives

Alternative lunch box brands include:
  • Bento&co
  • Stasher
  • Monbento
  • PlanetBox

Customer Service

Vaya.in offers excellent customer service. They have a responsive customer service team that can be reached via email or phone. Additionally, they have a helpful FAQ section on their website that contains answers to common customer questions.

Product Quality and Selection

Vaya.in offers high-quality, insulated lunch boxes, bottles, and containers. Their products are designed to keep food and drinks fresh for long hours. They offer a wide selection of products, including different colors and sizes to choose from.

Website Usability

Vaya.in has a user-friendly website that is easy to navigate. The website is well-organized, making it easy for customers to browse and find products. Additionally, the website is accessible from any device, including desktop and mobile devices.

Returns and Exchanges

Vaya.in accepts returns and exchanges within 15 days of receiving the product. The product must be unused and in its original packaging. Customers can initiate a return or exchange by sending an email to the customer service team.

Promotions and Discounts

Vaya.in occasionally offers promotions and discounts on their products. Customers can stay updated on the latest promotions by subscribing to their newsletter or following them on social media platforms.

Reputation

Vaya.in has a good reputation in the market for providing high-quality, insulated lunch boxes, bottles, and containers. They have a loyal customer base and receive positive reviews from customers.

Payment Options

Vaya.in accepts payment via credit/debit card and net banking. They do not accept payments through cash on delivery or PayPal.

Loyalty Programs

Vaya.in does not offer a loyalty program at the moment. However, customers can sign up for their newsletter to stay updated on any future loyalty programs or promotions.

Customer Reviews

Customers rave about the quality of Vaya.in's products, their durability, and their ability to keep food and drinks fresh for long hours. However, some customers have also mentioned that the shipping costs can be expensive.

Community Involvement

Vaya.in is actively involved in various community initiatives. They have partnered with NGOs to provide meals to underprivileged children in schools. Additionally, they have also partnered with NGOs to provide employment opportunities to women from marginalized communities.

Shipping and Costs

Vaya.in ships products to most locations within India. Shipping costs vary depending on the location and the weight of the product. Customers can track their order on the website and can expect their order to arrive within 5-7 business days.