Vegas Reviews

Voted Good (5/5)

144659 Votes

248 Reviews

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In the Travel Agency category

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8% users rated Terrible
2% users rated Poor
7% users rated Average
14% users rated Very Good
69% users rated Excellent
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C Cindy Bullock
40 days ago

Unmatched Customer Service and Savings at Vegas.com!

When I encountered issues on the Vegas.com website, I reached out for support and was pleasantly surprised by the exceptional service I received. Jessica went above and beyond, demonstrating friendliness and expertise as she assisted me in finding the best prices and optimal seat selections for shows. Her dedication didn't stop there; she also sweetened the deal with an extra 10% discount, ensuring that I scored the best possible offer. I wholeheartedly recommend Vegas.com based on this outstanding experience and look forward to utilizing their services again in the future. Thank you, Jessica, for setting the bar high with your exemplary customer care!
H Hayes
41 days ago

Nice customer support

My evaluation for vegas.com The extent of customer support I acquired was very useful. After I referred to as the agent was educated and useful in assembly my wants for the Spear and the present. Very affected person, nice {and professional}.
G Gregory S Ross
41 days ago

Hospitality Exemplified: A Remarkable Experience with Vegas.com

My encounter with Vegas.com left me awe-inspired. In a moment of oversight, I mistakenly booked two shows for the same night. However, the exceptional team at Vegas.com swiftly remedied this situation with grace and ease. They graciously rescheduled one of my shows to a different night, all without any additional charges or penalties. Such exemplary customer service is a rare gem in today's fast-paced world, and Vegas.com truly shines in this regard. Their unwavering commitment to customer satisfaction speaks volumes about their dedication to fostering genuine relationships with their clients. My heartfelt gratitude goes out to the team at Vegas.com for going above and beyond to ensure my experience was nothing short of extraordinary. I wholeheartedly recommend Vegas.com to anyone seeking not just a service provider, but a partner who truly values their customers.
S S George Noujaim
41 days ago

Transformed by Vegas.com: A Lifelong Friendship Found

As a Connecticut resident, I have always held high standards when it comes to service, and Vegas.com exceeded all my expectations. What sets Vegas.com apart is not just their exceptional offers but the people behind the scenes. Maureen Killmer and Nancy have become more than just representatives; they are now friends. Their unwavering support, genuine care, and unwavering credibility have truly transformed my booking experience into a heartfelt connection. It's easy to find a place to book, but it's rare to find friends in the process. Vegas.com not only provides unbeatable deals but also builds lasting relationships. Thank you, Vegas.com, for not just meeting my travel needs but for creating a lifelong bond.
B BG
41 days ago

A Sky-High Adventure Beyond Compare

I recently embarked on a life-changing journey with vegas.com that can only be described as truly magnificent. Flying over the awe-inspiring Grand Canyon in a helicopter was a dream come true, thanks to their impeccable service. The smooth rides and breathtaking scenery felt like a surreal movie unfolding before my eyes. The pilot's expertise and warm demeanor added an extra layer of comfort, making the experience even more unforgettable. However, a slight hiccup arose when the pickup location was unexpectedly changed to outside another hotel. Despite this minor inconvenience, we mistakenly waited at the bus stop instead of inside the hotel – a common blunder for tourists navigating unfamiliar territory. Although the situation was swiftly resolved, I must admit that the communication could have been clearer and more accommodating. The abruptness of the staff member who informed me of the location change left a negative impression. Nevertheless, this isolated incident did not overshadow the overall flawless execution of the trip. In conclusion, vegas.com delivered an unparalleled adventure that exceeded all my expectations. This journey will forever hold a special place in my heart, and I wholeheartedly recommend their services to anyone seeking a once-in-a-lifetime experience.
D Deidra Simon
41 days ago

Unforgettable Family Fun Found with Ease at Vegas.com!

Diving into the world of booking shows through Vegas.com for the first time was a breeze! Navigating the website, I effortlessly discovered a multitude of captivating shows suitable for my entire family's taste. The seamless booking process left me feeling excited for our upcoming trip to Vegas, eager to witness the magic of the chosen show live. Here's to unforgettable moments awaiting us in Vegas, thanks to the effortless experience provided by Vegas.com!
B Bill White
41 days ago

Transforming Frustration into Joy: A Vegas.com Success Story

Navigating through countless options online can be overwhelming, especially when trying to book a room for a much-anticipated trip. I found myself in this exact predicament until I turned to Vegas.com for assistance. After spending what felt like an eternity attempting to secure a booking through various platforms, I reached out to their customer service team. To my relief, the representative I connected with not only resolved my booking concerns swiftly but also exuded genuine warmth and professionalism throughout our interaction. Their efficiency and attentiveness turned what was once a frustrating ordeal into an easy and pleasant experience. Moreover, the rates offered were not only competitive but also reflective of the exceptional service I received. This seamless transaction has undoubtedly earned my trust and loyalty. Moving forward, Vegas.com will be my go-to for all future bookings. Thank you, Vegas.com, for not just meeting but exceeding my expectations. Your customer service goes above and beyond, and I cannot wait to embark on my journey knowing I have a reliable partner in planning my travels.
J James Lazzari
41 days ago

Unrivaled Convenience and Transparency: A Customer’s Journey with vegas.com

Embarking on my adventure with vegas.com was a breeze, thanks to their user-friendly interface and extensive menu options. However, amidst the excitement of selecting my tickets and activities, a sudden sting of surprise arose when confronted with a service fee during checkout. This unexpected cost left me momentarily puzzled, prompting a reflection on the importance of transparency in online transactions. Despite the initial shock, I couldn't help but wonder if the disclosure of additional fees could have been more prominently displayed before finalizing my purchase. It wasn't until receiving the email confirmation that the add-on service fee caught my attention, raising questions about its visibility throughout the booking process. As a loyal customer, I value clarity and openness in every transaction, appreciating when costs are itemized upfront to avoid any unforeseen surprises. While my experience with vegas.com was overall positive, I believe that enhancing transparency regarding fees could further elevate the seamless shopping experience they offer. Ultimately, my journey with vegas.com highlighted the significance of transparent pricing structures, reinforcing the importance of clear communication to build trust and foster lasting customer relationships.
K Kenneth
41 days ago

I inadvertently booked the fallacious date…

My evaluation for vegas.com I inadvertently booked the fallacious date on a present and known as the customer support quantity. The one who answered resolved the difficulty inside a minute. I used to be shocked at how good and environment friendly the service consultant was. Nice expertise.
K Karen Ruder
41 days ago

A Saved Las Vegas Trip with Exceptional Service

As a frequent traveler, I always prioritize trip protection for my peace of mind. When booking show tickets for my Las Vegas adventure on vegas.com, I encountered a hiccup – the option for trip protection was missing on my second purchase. Feeling unsettled, I reached out to their customer service team for assistance. I was pleasantly surprised by the level of care and promptness I received. The representative swiftly canceled my initial transaction, allowing me to rebook with trip protection included. Thanks to their efficiency and understanding, my Las Vegas trip was saved without any hassle. I am truly grateful for vegas.com's exceptional customer service that not only resolved my issue promptly but also ensured that I could journey to Las Vegas with confidence. This experience has solidified my trust in their services, and I look forward to more seamless bookings in the future.
K Kirk
41 days ago

Joyful Journeys Await: A Heartfelt Ode to Vegas.com

Embarking on our Vegas adventure, I found solace in the seamless ordering process on vegas.com. While our feet have yet to tap into showtime excitement, the journey thus far has been nothing short of extraordinary. The logical ticket-buying process reassured me, allowing meticulous planning down to the tee. Scrolling through the website became a delightful ritual, painting a vivid picture of our upcoming escapades. With each click, I could envision the vibrant shows we were destined to witness. Your platform not only sells tickets but crafts experiences waiting to be embraced. To the team behind vegas.com, I extend my heartfelt gratitude. Your user-friendly interface and detailed itineraries have transformed mere tickets into promises of memorable moments. Thank you for igniting the spark of anticipation within me. The shows may be the main event, but the journey with vegas.com is a showstopper in itself. Here's to the magic that awaits!
M Mercedes
42 days ago

Exemplary Customer Support that Saved the Day!

From the moment I contacted vegas.com, their exceptional customer service went above and beyond my expectations. An honest mistake in booking the wrong show date could have spelled disaster for my upcoming Vegas trip. However, thanks to the swift and efficient assistance of Jessica, my issue was resolved in a heartbeat. Her professionalism and genuine care turned a potential mix-up into a stress-free experience. My excitement to visit Las Vegas has only multiplied, knowing that I have a reliable ally in Vegas.com for all my future show bookings. Their unbeatable deals and unwavering support have undoubtedly won me over as a loyal customer. Thank you, Vegas.com, for your outstanding service that truly saved the day!
A Alex Sanchez
42 days ago

Shopping for The Tickets Was Okay However Not Excellent

My evaluate for vegas.com Shopping for the tickets was okay however not excellent. The one factor was that once I bought the tickets by means of e-mail, the little QR Code sq. that must be scanned by the venue didn't come out proper. So as to get the a whole QR Code I returned to the unique receipt with the intention to get the correct QR Codes.
L Louie Trevino
42 days ago

Unbeatable Deals, Seamless Experience, Highly Recommended

Reflecting on my recent experience with vegas.com, I am delighted to share the seamless and hassle-free transaction I had. Not only were the ticket prices unbeatably low compared to other platforms, but the booking process was quick and efficient. The moment I completed my payment, I received my tickets promptly via email and text – complete with all the necessary details and confirmation numbers. Navigating through vegas.com's website was a breeze, and their transparent and straightforward approach gave me confidence in my purchase. I am thoroughly impressed with the level of service and the overall user-friendly experience offered by vegas.com. Without a doubt, I would wholeheartedly recommend this platform to anyone looking for great deals and a stress-free booking process.
L Luis Espinal
42 days ago

A Redefining Experience with vegas.com: Overcoming Hurdles and Finding Bliss

As I navigated through the booking process on the vegas.com app, I encountered a series of challenges that tested my patience. Despite providing all necessary details and proceeding to payment, the app frustratingly rejected my reservation, citing sudden changes in pricing at the final checkout stage. This unexpected setback repeated itself five times, each time dampening my spirits and escalating my concerns. However, amidst this cascade of obstacles, I found a glimmer of hope in the perseverance of the app. With each failed attempt, I appreciated the meticulousness of the system in ensuring transparency and accuracy in pricing. While the rejections initially rattled me, I gradually came to understand the importance of such stringent measures in safeguarding customers' interests. Finally, after a series of attempts, the app relented, allowing me to secure the desired rooms. This triumph, though seemingly small, brought immense relief and joy, underscoring the resilience and ultimate efficiency of the vegas.com platform. My journey, though fraught with challenges, ultimately led to a rewarding outcome, made even sweeter by the initial setbacks. My experience with vegas.com was a rollercoaster of emotions, from frustration to elation, underpinned by a deep appreciation for the app's commitment to integrity and fairness. While the road may have been rocky, the destination was undeniably worth the journey. Vegas.com not only provided me with a stay but also with a valuable lesson in perseverance and trust in the face of adversity.

Introduction:

Vegas.com is an online travel agency that specializes in Las Vegas vacation packages. Founded in 1998, the website offers a wide range of hotels, shows, tours, and nightlife options. Vegas.com is part of the same company that operates the popular travel booking site, Expedia.com.

Pros and Cons:

Pros: - Huge selection of Las Vegas hotels, shows, and tours - Easy-to-use website with helpful filters and search options - Competitive pricing and exclusive deals - Excellent customer service - Loyalty program with rewards and perks Cons: - Limited to Las Vegas travel only - Some exclusive deals and offers may have travel restrictions or blackout dates - No refunds for cancelled or postponed shows, attractions, or tours (only vouchers or credits)

User Experience:

The Vegas.com website has a sleek and modern design, with clear navigation and intuitive search filters. Users can easily browse and compare hundreds of hotels, shows, and tours, while also finding useful information and tips on travel planning. The website also offers a mobile app for easy booking and ticket management.

Pricing and Value for Money:

Vegas.com offers competitive pricing on Las Vegas travel and entertainment. The website also has exclusive deals and packages that can save customers money on popular shows, tours, and attractions. Additionally, Vegas.com offers a loyalty program called "Vegas Insider" that rewards frequent customers with discounts, upgrades, and other perks.

Alternatives:

Some popular alternatives to Vegas.com for Las Vegas travel and entertainment include: - Expedia.com - TripAdvisor - Priceline - Hotels.com - Booking.com

Customer Service:

Vegas.com has a dedicated customer service team available 24/7 via phone, email, or live chat. The website also has a comprehensive FAQ section and travel blog with helpful tips and advice. Customers can also benefit from the Vegas Insider loyalty program, which offers exclusive deals and rewards.

Product Quality and Selection:

Vegas.com offers a wide range of high-quality hotels, shows, and tours in Las Vegas. The website partners with top-rated hotels and entertainment venues, ensuring that customers have access to the best experiences in the city. Vegas.com also offers helpful reviews and ratings from previous customers, allowing users to make informed decisions about their travel plans.

Website Usability:

The Vegas.com website is user-friendly and easy to navigate. The website offers helpful filters and search options, allowing users to quickly find and compare hotels, shows, and tours. The website also offers clear pricing and booking details, making it easy for users to make informed decisions.

Returns and Exchanges:

Vegas.com offers refunds or credits for cancelled or postponed shows, attractions, or tours. Customers can also change or cancel their reservations up to 72 hours before their scheduled arrival or show time.

Promotions and Discounts:

Vegas.com offers a range of exclusive promotions and discounts on Las Vegas travel and entertainment. The website also has a loyalty program called "Vegas Insider" that rewards frequent customers with discounts, upgrades, and other perks.

Reputation:

Vegas.com has a strong reputation in the travel industry, with positive reviews from customers and industry experts. The website is also part of the Expedia Group, a leading travel booking company with a trusted reputation.

Payment Options:

Vegas.com accepts major credit cards and debit cards, including Visa, Mastercard, and American Express. The website also offers the option to pay with PayPal.

Loyalty Programs:

Vegas.com offers a loyalty program called "Vegas Insider" that rewards frequent customers with discounts, upgrades, and other perks. The loyalty program is free to join and offers exclusive deals and benefits.

Customer Reviews:

Vegas.com has positive reviews from previous customers, with high ratings for the website's selection, pricing, and customer service. The website also offers helpful reviews and ratings from previous customers, allowing users to make informed decisions about their travel plans.

Community Involvement:

Vegas.com is committed to giving back to the local community in Las Vegas. The website partners with local charities and non-profit organizations to support education, health, and community outreach programs.

Shipping and Costs:

Vegas.com does not offer physical shipping options, as all reservations and tickets are delivered electronically. The website also does not charge additional shipping or handling fees.