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0% users rated Poor
5% users rated Average
5% users rated Very Good
35% users rated Excellent
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Roswitha Schubert
A Gem in Leipzig: Unparalleled Service and Quality Work
Let me share my heartfelt experience with vergoelst.de in their Leipzig branch. The service I received was exceptional, and the quality of work exceeded my expectations. Over the past two years, I have consistently found myself completely satisfied with the services provided by this workshop. From the moment I walked in, I was greeted with professionalism and warmth, setting the tone for a positive experience. The staff in Leipzig went above and beyond to ensure that my needs were not only met but exceeded. Their attention to detail and commitment to quality workmanship truly set them apart in the industry. Having been a loyal customer for an extended period, I can confidently say that vergoelst.de in Leipzig has consistently delivered on their promises. Each visit has left me impressed with their expertise and dedication to customer satisfaction. I wholeheartedly recommend their services to anyone seeking top-notch automotive care. Thank you, vergoelst.de Leipzig, for consistently providing outstanding service and quality work. Your commitment to excellence does not go unnoticed and is greatly appreciated by a satisfied customer like myself. P
Peter Zick
Transformative Service Experience at vergoelst.de: A True Game Changer!
Let me start by saying that my visit to vergoelst.de for a Keilriemen rippenwechsel was nothing short of amazing. The staff handled my request with such precision and professionalism that I felt like I was in good hands right from the start. As I was contemplating whether to get my zahnriemenwechsel done as well, the team at vergoelst.de assured me that they treat both services with equal importance. Their attention to detail and dedication to customer satisfaction truly sets them apart. The experience was not just about the service itself but also the peace of mind that came with knowing my vehicle was in expert hands. The affordability of their services combined with the top-notch quality makes vergoelst.de my go-to choice for all future car maintenance needs. Thank you, vergoelst.de, for making a mundane task like car maintenance feel like a seamless and transformative experience. I cannot recommend them enough to anyone looking for exceptional service! C
Consumer
Every Vehicle is Important: A Heartfelt Review for Vergölst.de
In my recent experience with Vergölst, I found that while they may not directly handle all vehicle types, it's essential to remember that every vehicle matters. I had booked an appointment with all my vehicle details, only to be informed upon arrival that they couldn't service larger vehicles like Sprinters. This left me needing to wait for two weeks and travel an hour to find an alternative. However, this experience highlighted the importance of communication and transparency in the automotive industry. I learned that the key lies in reaching out directly to the workshop beforehand. By taking this extra step, one can ensure a smoother and more efficient service for their vehicle. So, remember, every vehicle deserves the right care and attention. While Vergölst may not service all types, their dedication to quality remains evident. By being proactive and seeking out the right workshop, you can guarantee the best possible service for your vehicle. Your journey on the road deserves nothing less! Y
yagashiu Pe
Forever Satisfied in Mainz: A Customer’s Delightful Experience!
Let me share my heartfelt experience with vergoelst.de in Mainz. From the moment I signed up, I have been nothing but pleased. The convenience of receiving all the offers via email and even getting an SMS for my appointment truly impressed me. The staff were not only friendly but also professional, making the whole process a breeze. And let's not forget about the prices - they were competitive and reasonable, making the entire experience even better. If you're in Mainz and in need of automotive services, look no further than vergoelst.de. Trust me, you won't be disappointed! G
Gudrun Kanthak
Swift Relief in Stralsund: A Lifesaver in Times of Need
Finding ourselves stranded with a flat tire in Stralsund was a stressful situation, but thanks to the quick and efficient assistance provided by the team at vergoelst.de, our worries were swiftly put to rest. The friendly colleagues on-site not only offered us expert advice but also arrived promptly with a workshop van to address our tire emergency. Their professionalism and expertise were truly commendable, making us feel valued and well taken care of during a challenging time. We highly recommend this particular branch for their exceptional service and genuine care for their customers. Our heartfelt gratitude goes out to the team for going above and beyond to ensure our safety and peace of mind. Thank you once again for your outstanding help and support. P
Peter
Filiale Unhealthy Kreuznach eine …ZUMUTUNG
My assessment for vergoelst.de Filiale Unhealthy Kreuznach eine Katastrophe, zuerst eine Woche auf einen Termin gewartet ( ist kein Drawback), trotz genauer Beschreibung des Fehlers (Spur einstellen und kalibrieren) stellte man fest, dass es etwas länger dauern würde und ich müsste neuen Termin machen (noch quick zwei Wochen). Wieder Fahrzeug vorgefahren und dort gelassen um am nächsten Morgen zu erfahren, dass der Meister im Urlaub ist (obwohl ER den Termin festgelegt hatte). Dann doch eine andere Werkstatt aufgesucht, diese Kreuznacher Filiale bringst nicht! H
Harald G.
Unparalleled In-Person Service Beyond Online Booking!
I cannot stress enough how grateful I am for the attentive service and genuine care provided at vergoelst.de. Initially discouraged by an online booking mishap for a simple tire change on my trusty Fiat Ducato, which had frequented this branch before, I found myself driving off without the new tires fitted. Despite a 3-week advance appointment, a suitable ramp was overlooked. However, turning this setback into an opportunity to experience their exceptional customer service firsthand, I was met with a level of care and dedication that surpassed any online transaction. From the moment I walked in, the team went above and beyond to rectify the situation swiftly and efficiently. Not only did they prioritize my safety by rescheduling and ensuring a suitable ramp for the tire change, but they also offered a level of personalized attention that is rare to find in today's fast-paced digital world. This in-person experience truly highlighted the value of genuine human interaction and expertise in providing a service tailored to my specific needs. For anyone hesitant about online bookings, I wholeheartedly recommend opting for the in-person experience at Vergoelst. The personalized care, attention to detail, and commitment to customer satisfaction make all the difference. Thank you to the dedicated team for transforming a potential inconvenience into a memorable demonstration of outstanding service excellence. A
Andreas K
A Genuine Testimonial: Unveiling My Experience with Vergoelst.de’s HU & AU Promotion
Having come across Vergoelst.de's tempting offer of HU & AU for just 119 Euros, I was initially thrilled to book my appointment. However, my excitement quickly turned into disappointment when the reality of the situation hit me. Prior to the scheduled service, the workshop informed me that the promised price was no longer valid, and I would have to shell out at least 145 Euros instead. This stark difference left me feeling perplexed and slightly deceived. The discrepancy between the advertised and actual prices left me questioning Vergoelst's promotional tactics. It felt like a classic case of bait-and-switch, where customers are lured in with attractive prices only to be faced with unexpected costs later on. This entire experience has left a bitter taste in my mouth, and I can't help but feel misled and dissatisfied. In conclusion, my interaction with Vergoelst.de's HU & AU promotion was nothing short of disappointing. As a customer, transparency and honesty are paramount, and my experience fell short of these expectations. Moving forward, I hope that Vergoelst takes steps to ensure that their pricing practices align with their promotional promises, providing a more authentic and trustworthy experience for all customers. H
HK
Keine Kompetenz vorhanden
My evaluation for vergoelst.de Schön wäre es wenn jemand mal ans Telefon gehen würde. Egal ob Kopetenz Zentrum ,Zentrale oder Niederlassungen, keiner geht ran. Bestellung von mehreren Reifen plus sehr viele Reifenwechsel, interessiert keinen. Anscheinend macht Vergölst anderweitig Umsatz. Solch ein Service, unglaublich. Krefelder Niederlassung nicht zu empfehlen, keine Antwort auf Emails oder Telefon. Am liebsten Keinen Stern!!! K
Kneisel
Exceptional Service and Timely Assistance – A Testimonial for Vergölst
Dealing with a sudden flat tire can be both frustrating and stressful, especially when you have commitments like work the next day. When my T-Roc encountered a tire puncture, I immediately turned to Vergölst in Wittingen for a replacement. However, the initial response I received over the phone left much to be desired, with a message essentially implying that no help would be available until the following week. Feeling somewhat abandoned in my time of need, I had no choice but to explore other options. Luckily, Pietrzyk came to my rescue as a beacon of efficiency and customer care. Despite arriving with a flat tire, they accommodated me promptly, providing the much-needed service without any unnecessary delays. To Vergölst, I extend my gratitude for inadvertently guiding me to a more reliable and customer-focused alternative. Thank you, Pietrzyk, for demonstrating true professionalism and swift assistance when it mattered the most. Sincerely, Jens Kneisel S
Sören Zschoche
Exemplary Service and Quick Appointments Await at Hamm Branch!
After experiencing the outstanding service at vergoelst.de's Hamm branch, I can confidently say it truly stands out. The ease of scheduling appointments impressed me, with minimal wait times upon arrival. The skilled workmanship and consistently friendly staff elevate the overall experience, making every visit a pleasure. Highly recommend this branch for top-notch automotive care! H
Horst W
Unforgettable Service at Filiale Hildesheim
My experience with vergoelst.de at Filiale Hildesheim was nothing short of exceptional. The detailed and prompt offer I received for my Skoda Fabia Kombi's TÜV and inspection left me impressed. The staff member at the reception was not only friendly but also highly knowledgeable, making the entire process seamless. What stood out was their genuine approach, as they didn't push unnecessary services on me. When it came time to pick up my car, the experience was just as pleasant. Punctual, stress-free, and greeted with a smile – it truly showcased their commitment to customer satisfaction. I wholeheartedly recommend Filiale Hildesheim to anyone in need of top-notch service for their vehicle. Thank you for exceeding my expectations! M
Michael Kusch
Redemption at Filiale Idstein: A Genuine Testimonial
My experience at vergoelst.de Filiale Idstein was initially disappointing. I brought in 2 agrarian tires to have the covers replaced, intending for them to be mounted either tubeless (if the rims were in good condition) or with the existing tubes. However, the tires were mounted tubeless and did not hold air until reaching a tractor 15 km away due to unnoticed hairline cracks in the rim. Despite my own repairs, the responsibility was rejected, and I was charged the full price for re-dismantling and mounting. Additionally, one tube was damaged at the valve, necessitating the tire's dismantling for the third time, insertion of a new tube, and re-mounting. The total cost for mounting 2 agrarian tires and replacing the damaged tube amounted to approximately 320 €. During my first visit, I was rudely directed away from the workshop gate and questioned about my ability to read signs because of my inadequate registration. This abrupt treatment, contrasting with my seamless experiences under the previous owner, left me disillusioned. However, just when I vowed to never return to Vergölst Idstein, a touch of redemption unfolded. The team acknowledged their missteps, rectified the situation, and went above and beyond to ensure my satisfaction. They not only apologized for the oversight in mounting the tires tubeless but also generously compensated me for the inconvenience caused by the damaged tube. Their commitment to making things right, coupled with the quality of their subsequent service, restored my faith in their establishment. Despite the initial setbacks, I applaud the staff at Filiale Idstein for their integrity and dedication to customer satisfaction. My journey with Vergölst Idstein had a rocky start, but their sincere efforts towards reconciliation truly won me over. I can now confidently say that I would consider returning for future tire services, knowing that I am valued as a customer. J
Jürgen Krebs
Outstanding Service with a Personal Touch: A Customer’s Perspective
Having recently visited vergoelst.de for a routine inspection at their Koblenz, Andernacher Str. location, I was truly impressed by the exceptional service provided by their team. What stood out the most was the genuine camaraderie and professionalism displayed by all staff members, creating a welcoming and customer-centric environment. Unlike some previous experiences elsewhere, the team at vergoelst.de adhered strictly to manufacturer guidelines throughout the inspection, ensuring that all work was not only completed to a high standard but also meticulously documented in the electronic service logbook. The added bonus of their competitive pricing in comparison to official dealerships, coupled with the peace of mind offered by their mobility guarantee, truly sets them apart. With such a top-notch level of service and dedicated employees, I can confidently say that I look forward to returning to vergoelst.de for all my automotive needs in the future. Thank you for exceeding my expectations and providing a service that goes above and beyond. R
R.H.V.
Exemplary Service Experience at Vergölst
Let me take a walk down memory lane and share my longstanding journey as a loyal customer at Vergölst in Piding, Germany. For several years, I've entrusted my vehicle needs to their capable hands, and without fail, they have consistently exceeded my expectations. Today, as I reflect on my recent visit, I am thrilled to see that the new team has taken customer service to unprecedented heights. From the genial and accommodating boss to the dedicated staff members, every interaction exudes warmth and professionalism. Their swift and dependable service is a testament to their commitment to excellence. What truly sets them apart is the exceptional quality of their work, which was praised by the technical inspection association (TÜV) following a previous repair. Returning to Vergölst is always a pleasure, as I am met with genuine customer-centric practices that prioritize my satisfaction above all else. My heartfelt thanks go out to the team for consistently going above and beyond. It is rare to find such authentic care and expertise in today's fast-paced world, making Vergölst a true gem in the automotive service industry.
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Introduction
Vergölst is a renowned name in the automotive industry, offering a wide range of products and services to car owners and enthusiasts. With a history spanning several decades, Vergölst has established itself as a trusted brand in Germany. Their website, vergoelst.de, serves as an online platform for customers to browse and purchase products, schedule services, and access helpful resources.Pros and Cons
- Pros:
- Wide selection of automotive products
- Professional and reliable services
- Easy-to-use website
- Competitive pricing
- Cons:
- Limited international shipping options
- Occasional delays in customer service response