Introduction

Veromoda.in is an online fashion store that offers a wide range of trendy and affordable clothing for women. The website is owned by Bestseller, a Danish fashion company that has been in the business for over 40 years.

Pros and Cons

Pros: - Veromoda.in offers a vast selection of stylish and fashionable clothing for women. - The website is user-friendly and easy to navigate. - The prices are reasonable and affordable for the quality of the products. - The website offers a wide range of sizes, catering to all body types. Cons: - The website does not have a lot of brand diversity as it only sells Veromoda clothing. - The return and exchange policy can be improved for customer convenience.

User Experience

Veromoda.in has a great user interface with detailed menus and submenus making it easy for users to navigate to their preferred clothing category. Users can easily search for their size and selected items. The website is also mobile-optimized, making it accessible for users who prefer to shop on their mobile devices.

Pricing and Value for Money

Veromoda.in offers trendy and fashionable clothing at reasonable prices. There are frequent promotions and discounts that make the products even more affordable. The quality of the clothing is good, and they last for a long time, making it a good value for money.

Alternatives

Some alternatives to Veromoda.in include Bewakoof, Forever 21, H&M, Shein, and Zara.

Customer Service

The customer service of Veromoda.in is average. The website has a "contact us" page where users can submit their queries, and the support team usually responds within 24-48 hours.

Product Quality and Selection

Veromoda.in offers products of good quality, and the selection on the website is vast. There are options for all sizes, and new products are added regularly, keeping up with the latest fashion trends.

Website Usability

The website of Veromoda.in is user-friendly and easy to navigate. The menu items are clear, and the search bar is prominently placed. The website is mobile-responsive, making it easy for users to shop on their mobile devices.

Returns and Exchanges

Veromoda.in has a 30-day return and exchange policy that is a bit cumbersome. The user has to contact the customer support team to initiate the return process, and a courier will pick up the package. The refund is processed after the item is received and verified to be in its original condition.

Promotions and Discounts

Veromoda.in offers frequent promotions and discounts, making the products more affordable than ever. Users can keep track of these promotions and discounts by subscribing to the newsletter and following the brand on social media platforms.

Reputation

Veromoda.in has a good reputation in the online fashion industry. The clothing offered is of good quality, and the shipping is prompt. The website has a secure payment gateway, and the customer support team is responsive.

Payment Options

Veromoda.in offers various payment options including credit card, debit card, net banking, and CoD (Cash on Delivery).

Loyalty Programs

Veromoda.in does not offer any loyalty programs currently, but there are frequent promotions and discounts that offer value to the customers.

Customer Reviews

The customer reviews of Veromoda.in are mostly positive. The website has an average rating of 4.2 out of 5, with users praising the quality of the products, the variety of the selection, and the affordable prices.

Community Involvement

Veromoda.in does not have a significant community involvement presence. However, the brand actively participates in social causes and is committed to sustainable and ethical fashion.

Shipping and Costs

Veromoda.in offers free shipping for orders above INR 1,299. The shipping costs vary for orders below INR 1,299, and the shipping time is 5-7 business days. There are also options for express shipping at additional costs.

Conclusion

Veromoda.in offers trendy and affordable clothing for women of all sizes. The website is user-friendly and easy to navigate, with frequent promotions and discounts that make the products even more affordable. Despite the average customer service and return/exchange policy, the products' quality makes it a good value for money. Overall, Veromoda.in is an excellent online fashion store worth considering.

Vrushali Rakhunde Senior Content Editor

Hello, I am Vrushali Rakhunde, a news editor and reporter at Askemoffers. With a passion for creating compelling content, I have gained extensive experience in various writing roles. I worked as a Copywriter...

Veromoda Recent User Reviews

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Reviewer Name: H ahmed

Review Submission Date: 28-12-2019

Review Title: I would never buy from this company…
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Review Description: I would never buy from this company again.I placed an order and used the wrong address by mistake. I instantly realized and tried to get a hold of them but no luck. I called i emailed 3 times. Still no answer and its been over a week. I even contacted purolator to stop the shipment but the driver didn’t get the notification on time. So disappointed

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Reviewer Name: Farah Mokdad

Review Submission Date: 28-12-2019

Review Title: Horrible
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Review Description: Horrible! Been trying to return items on my order and every time I try to issue the return label I get a message that the order and postal code combination are incorrect. Emailed them over 3 times and called without any answer. I regret ordering from them, they’re a rip off

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Reviewer Name: Miss Lynne Cutajar

Review Submission Date: 28-12-2019

Review Title: great products and customer care!
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Review Description: great products and customer care!

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Reviewer Name: Rhona

Review Submission Date: 28-12-2019

Review Title: Where’s my refund?
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Review Description: Returned items from my order over 4 weeks ago and still no refund. Courier tracking says to contact retailer. Have emailed and waiting for a response, but automatic reply said this can take up to 6 days. Appalling.

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Reviewer Name: Nadine

Review Submission Date: 28-12-2019

Review Title: Issue with Online Returns
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Review Description: The individual who made this statement recently purchased clothing items online but did not receive the merchandise they were expecting to receive based on the images that were available on the website. Unfortunately, attempts to return these items has been unsuccessful, as the link on the website to initiate the merchandise return process is not functional. Contacting customer service via email has not provided a resolution and the individual wants to return the merchandise and receive a refund as soon as possible. This online shopping experience has been extremely poor and can be considered fraudulent, according to the individual's statement.

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Reviewer Name: Nadine

Review Submission Date: 28-12-2019

Review Title: Challenges with Online Returns
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Review Description:

Despite purchasing clothes online, the delivered items appear to be different from what was expected. Attempting to use the website's return link has been unsuccessful as the information submitted is deemed invalid. The customer has reached out to customer service via email with no response received thus far. A request has been made to return the clothes purchased and receive a refund in the shortest possible time. This experience is deemed the worst online shopping service and is labeled fraudulent.

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Reviewer Name: J p.

Review Submission Date: 28-12-2019

Review Title: Poor Customer Service and Possible Fraudulent Activity
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Review Description: It's incredibly frustrating to purchase an item, only to find out that it doesn't fit and cannot be returned. This is exactly what happened to me after I purchased a jacket at full price from a supposedly reputable brand. The website clearly advertised Easy Returns and Free Returns, but as soon as I tried to process my return, I was told that the item was not returnable. This wasn't stated anywhere during the purchasing process, and I feel misled and frustrated with the situation. To make matters worse, I have been trying to get in touch with the brand's customer service team for days now, but have been unsuccessful in reaching them. There's no phone number to call, and the chat bot responses have been unhelpful, with no follow-up from a real person. This lack of response feels like a betrayal of trust and I'm left wondering what my next course of action should be. Should I go through my credit card company to dispute the charge? In conclusion, the poor customer service and potentially deceptive business practices of this brand have left me feeling cheated and dissatisfied. Consumers deserve better transparency and support when shopping online, and it's important for brands to uphold their promises and provide honest, reliable customer service.

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Reviewer Name: Michelle

Review Submission Date: 28-12-2019

Review Title: Missing Item in My Order and No Response from Customer Service
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Review Description: I recently made an order for some lovely clothes, but unfortunately, a part of my order was missing when it arrived. I have reached out to customer service twice regarding this issue, but I have yet to receive a response from them. This lack of communication is making me hesitant to place any more orders with them. As an update to my previous review, I have decided to remove a star from my rating due to the continued lack of response from customer service. In response to Vero m's suggestion to use the live chat feature, I would like to ask where this feature is located on the website. Additionally, I understand that customer service may be busy, but it would be beneficial if they managed expectations and provided a more realistic timeframe for responding to inquiries.

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Reviewer Name: Lindsay Young

Review Submission Date: 28-12-2019

Review Title: Where is my refund?
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Review Description: ***. Edited update - Good news! I received a helpful email from Vera Moda and my refund is on the way. As I peruse the comments here, I notice that I am not alone in my quest for a refund on a coat I returned through Hermes on October 5th. Despite my attempts to contact Vera Moda through Twitter, email, and phone calls, I have yet to hear back from them. Although I did buy a larger size of the same coat and remained a loyal customer, I am understandably frustrated that my original purchase has not yet been refunded. At this point, I am at a loss for what to do next. Any suggestions?

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Reviewer Name: Cara Banana

Review Submission Date: 28-12-2019

Review Title: Impressive Customer Service!
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Review Description: I recently had a query that was dealt with by a Lady named Thea. She provided excellent assistance and within just a few days, my issue was resolved! I was thoroughly impressed with the level of communication and overall service received.
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