Very User Reviews

Introduction:

Very.co.uk is a popular UK-based online retailer that offers a wide range of products, including fashion, home & garden, electronics, beauty, and toys. It is part of Shop Direct, which is one of UK's largest online and home shopping retailers. Very.co.uk was launched in 2009 and has since then grown to become one of the most trusted and reliable online shopping destinations in the UK.

Pros and Cons:

Pros:

• Wide range of products
• Easy to use website
• Regular promotions and discounts
• Free and fast delivery options
• Excellent customer service

Cons:

• Higher prices compared to some competitors
• Website can be slow sometimes
• No loyalty program

User Experience:

Very.co.uk offers an easy to use website that is mobile-friendly, making it convenient for customers to shop from their computers or mobile devices. The website is well-organized, and products are easy to find due to a search bar, filters, and categories. Customers can also track their orders, view their order history and access customer service through the website.

Pricing and Value for Money:

Very.co.uk offers a wide range of products at competitive prices, although some of its products can be more expensive than other online retailers. However, the company often provides promotions and discounts, which can help customers save more money.

Alternatives:

Some of the alternatives to Very.co.uk include Amazon, ASOS, Zara, John Lewis, and Boohoo, all of which offer similar products and services.

Customer Service:

Very.co.uk offers excellent customer service through various channels, including phone, email, and live chat. The company's customer service team is knowledgeable, helpful, and responsive. Customers can also access an extensive FAQ section that covers various topics such as orders, deliveries, and returns.

Product Quality and Selection:

Very.co.uk offers a vast selection of products from various categories, including top brands and exclusive products. The product quality is impressive, and customers can trust that the products they purchase are genuine and of good quality.

Website Usability:

Very.co.uk has a user-friendly website that is easy to navigate. Customers can easily find their preferred products by using filters, search bars, and categories. The website has a modern and simple design that enhances the user experience.

Returns and Exchanges:

Very.co.uk offers a relatively easy and hassle-free returns process. Customers can initiate a return online or contact customer service for assistance. The company offers free returns, and customers have up to 28 days to return the product.

Promotions and Discounts:

Very.co.uk offers regular promotions and discounts on various products. Customers can save up to 50% off on select products during sale periods, and there are various coupon codes available to use at checkout.

Reputation:

Very.co.uk has built a reputation as a reliable and trustworthy online retailer in the UK. The company has a large and satisfied customer base, and the products they offer are of high quality.

Payment Options:

Very.co.uk offers secure payment options, including credit and debit cards, PayPal, and Buy Now Pay Later options.

Loyalty Programs:

While Very.co.uk does not offer a formal loyalty program, it offers customers incentives such as free gifts, exclusive access to sales, and special offers.

Customer Reviews:

Very.co.uk has overwhelmingly positive customer reviews on various platforms, including Trustpilot, where the company has an average rating of 4.5 out of 5.

Community Involvement:

Very.co.uk is actively involved in various social responsibility initiatives, including supporting diversity and sustainability. The company also supports various charities and community programs.

Shipping and Costs:

Very.co.uk offers free standard delivery, which takes up to five working days, and Next-Day delivery, which costs £4.99. The company also offers Click & Collect options from various locations in the UK.