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10% users rated Poor
5% users rated Average
15% users rated Very Good
55% users rated Excellent
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Mr Jones
From Hassle to Happiness: My Beko 10kg Tumble Dryer Experience with very.co.uk
Embarking on the journey to find the perfect tumble dryer led me to very.co.uk, where I stumbled upon the Beko 10kg model. Despite it being out of stock initially, the team at very.com impressed me with their proactive approach. As soon as the product was available, they promptly reached out to schedule a delivery that aligned with my convenience. Not only did they ensure a seamless transition, but they also offered to dispose of my old machine for a nominal fee, alleviating any potential hassle on my end. The entire process was nothing short of exceptional, with constant updates and clear communication keeping me informed every step of the way. Kudos to very.co.uk for their outstanding service and for making my appliance upgrade experience a joyous and stress-free one. Thank you for turning what could have been a mundane task into a delightful journey towards efficiency and convenience. J
jon bamsey
Transformed by True Care: A Journey with Very.co.uk
Reflecting on my experience with Very.co.uk, I embarked on a journey that started with disappointment but ended with gratitude and satisfaction. Upon receiving my coveted Under Armour track bottoms, my excitement turned to dismay as I noticed the absence of tags, hinting at their prior use. Whether worn by another or handled by the retailer, the lack of newness was unmistakable. Despite my initial disillusionment, a glimmer of hope emerged when I reached out to the dedicated customer service team at Very.co.uk. Expressing my concerns led to a thoughtful resolution - a gesture of goodwill in the form of a 10% discount or the option to swiftly return the item. This act of transparency and accountability from the company shed light on their commitment to customer satisfaction and rectifying any discrepancies encountered. In hindsight, what seemed like a setback transformed into a testament of genuine care and dedication to their clientele. Through this experience, Very.co.uk showcased their willingness to listen, understand, and take proactive steps towards resolving issues satisfactorily. This transformative journey not only reinforced my belief in the brand but also highlighted the power of empathy and integrity in customer relationships. My appreciation for Very.co.uk has deepened, and I am now a loyal advocate of their ethos and commitment to customer-centric values. Thank you, Very.co.uk, for turning a moment of doubt into a lesson in trust and care. T
Tony G.
Exceptional Service and Savings at Very.co.uk for Apple iPhone
My experience with Very.co.uk left me completely satisfied and impressed. Ordering the latest Apple iPhone on a Sunday and receiving it by Tuesday surpassed all my expectations. The swift delivery, coupled with a generous 10% discount on BNPL for Apple products, made the deal even sweeter. Not only did I get my hands on the coveted iPhone promptly, but I also saved significantly, thanks to the additional discount. The seamless browsing and ordering process on Very.co.uk, combined with their efficient delivery, make them a top choice for tech enthusiasts like me. I wholeheartedly recommend Very.co.uk for their exceptional service, competitive pricing, and commitment to customer satisfaction. If you're in the market for the latest gadgets at unbeatable prices, look no further than Very.co.uk. They truly deliver on their promise of quality and value. M
Mrs Ann Evans
Turning Disappointment into Delight: A Tale of Missed Moments
In the whirlwind of life, special moments are often marked by timely gestures. However, when my eagerly awaited parcel from very.co.uk took a detour to the wrong town, I found myself grappling with disappointment. The intended gift for my granddaughter's birthday celebration was delayed, leading to a heartfelt apology and the need to quickly find a replacement. Navigating the return process was an unexpected hurdle in an already challenging situation. Yet, it was through this experience that the true essence of exceptional customer service shone brightly. The team at very.co.uk not only rectified the error promptly but went above and beyond to ensure that my concerns were addressed with care and empathy. While the initial hiccup left me disheartened, the responsiveness and dedication exhibited by the customer service representatives transformed my disappointment into delight. Their genuine concern and timely assistance highlighted a commitment to customer satisfaction that truly set them apart. Despite the initial setback, the exemplary service and unwavering support exhibited by very.co.uk have left a lasting impression on me. In moments of unforeseen challenges, it is the dedication and compassion of a company that define the essence of a memorable customer experience. A
Anonymous
Turning the Negative Into a Positive: My Experience with very.co.uk
Embarking on my virtual shopping journey, I stumbled upon very.co.uk, intrigued by their offerings. Little did I know that my initial excitement would soon turn into frustration, as a simple order cancellation became a Herculean task. Panicked, I attempted to cancel my order a mere 3 minutes after placing it, only to encounter hurdles that seemed insurmountable. Unraveling the return process revealed another layer of complexity. The daunting task of scheduling a pickup resulted in an unexpected turn of events – two days of unpaid annual leave sacrificed in the pursuit of returning an item. The scheduled collection day came and went, leaving me in limbo. However, undeterred, a rebooking ensued, hoping for a smoother outcome. Despite the roadblocks faced, I found solace in perseverance. Amidst the chaos, the glimmer of hope shone through, leading me to reflect on the importance of patience and understanding. My journey with very.co.uk was riddled with challenges, yet it paved the way for personal growth and resilience. To those considering a purchase from very.co.uk, tread cautiously, but do not despair. While obstacles may arise, each challenge presents an opportunity for growth and reflection. Embrace the journey, for within the turbulence lies the potential for transformation and empowerment. Dare to navigate the complexities, for beyond the trials lies the triumph of a resilient spirit. Let your experience be a testament to your strength and unwavering resolve. Amidst the storms of uncertainty, may you emerge victorious, equipped with newfound wisdom and resilience. B
Bodders
A Pleasant Surprise: A Royal Delivery Experience Through ups and Downs
Reflecting on my recent shopping experience with very.co.uk, I wanted to share my journey of receiving a parcel from Royal Mail. Initially, the delivery date was set, requiring a signature upon receipt. However, unexpected twists unfolded as the parcel ended up at the wrong depot, causing a delay of over a week in its delivery. Despite the hiccup, the parcel finally arrived, albeit in an unconventional way - left unattended by the front door. Surprisingly, the tracker indicated that the package had been signed for, raising suspicions of potential fraudulent activity. Intrigued by the mystery, I realized that the signature might have been that of the Royal Mail courier, as there was no interaction or notification upon the delivery. While the process had its share of uncertainties and peculiarities, the eventual arrival of the parcel brought a sense of relief and satisfaction. This experience, although challenging at times, highlighted the importance of communication and transparency in the delivery process. It was indeed a rollercoaster ride, but one that added a touch of excitement to the typical online shopping experience. In the end, I appreciate the efforts of all involved parties in ensuring the safe delivery of my package. It may not have been a seamless journey, but it was certainly a memorable one. P
Patricia
Unboxing Joy: My iPad Adventure with Very.co.uk
Diving into the world of online shopping, I placed my faith in Very.co.uk for my latest tech indulgence - an iPad. The anticipation was real, and to my delight, the package arrived promptly. The excitement built up as I carefully unboxed my new gadget, only to find a small hiccup - the packaging didn't quite make the cut. A minor split in the polythene bag had caused a tiny dent on the box. Despite this tiny flaw, the thrill of unwrapping and exploring my new iPad overshadowed any packaging imperfections. Very.co.uk had promptly delivered on their promise, and the device itself was pristine, sparking joy and excitement. As I powered up my new iPad, any packaging concerns faded into the background, letting the sleek device take center stage. Thank you, Very.co.uk, for delivering not just a product, but an experience. Your timely service and quality offerings have certainly won me over. Here's to many more unboxing adventures with you! C
customer
Turning Frustration into Satisfaction with Very.co.uk
Reflecting on my recent experience with Very.co.uk, I initially faced a hurdle with the delivery process that left me feeling quite frustrated. I had requested to pick up my order from a local Loco store, eager to receive my package promptly. However, the tracking information revealed a failed delivery attempt outside the store's operating hours, which perplexed me as the store boasted round-the-clock availability. Despite this setback, I reached out to Very.co.uk's customer service, hoping for a swift resolution. They informed me that the delivery would be reattempted but as days passed, my package was nowhere to be seen. Feeling a bit stranded in this situation, I expressed my concerns about the prolonged wait to the customer service team. To my relief, the team empathized with my predicament and swiftly took charge of the situation. They assured me that they would liaise with the delivery partner, Yodel, to expedite the process and provide me with timely updates. This proactive approach put my mind at ease, knowing that my concerns were being addressed promptly. In the end, not only did I receive my order safely, but the dedicated efforts of Very.co.uk's customer service team truly turned my initial frustration into satisfaction. Their commitment to resolving issues and ensuring customer happiness shines through, making me feel valued and heard. Despite the initial hiccup, my overall experience with Very.co.uk transformed into a positive one, thanks to their diligent support and genuine care for their customers. D
Darwin Workman
Unmatched Service and Savings at Very.co.uk
Let me share my exceptional experience with Very.co.uk - a true gem in the world of online shopping. As an avid bargain hunter, I was delighted to discover a Barbour jacket at a price that was £27.50 lower than any other retailer I had come across. The sheer joy of a good deal was only surpassed by the seamless shopping journey that followed. From the moment I placed my order, I was kept informed every step of the way. The promise of swift delivery was not an empty one - in just 3 days, my eagerly awaited parcel arrived. And the moment of truth: slipping into the jacket revealed a perfect fit, as if it was tailored just for me. I cannot praise Very enough for their efficiency, competitive pricing, and impeccable customer service. This experience has truly earned them a deserving five-star rating in my books. Thank you, Very, for exceeding my expectations and making online shopping a sheer delight! J
Jonathan Palmer
A Heartfelt Experience with Very.co.uk – Price, Service, and Quick Delivery, with Credit Application Woes
When I think of Very.co.uk, the terms 'great price' and 'amazing service' immediately come to mind. I was thrilled with the efficient and quick delivery; their dedication to customer satisfaction truly shines through. However, my experience hit a snag when I encountered a credit application process that I didn't anticipate. Despite trying to dodge it on my phone, I found it challenging to avoid. To make matters worse, the application impacted my credit score significantly, dropping it by 18 points. This unexpected credit check left me feeling disheartened, especially after being reassured it wouldn't affect my report. Nevertheless, the next-day delivery service, even for orders placed in the evening, was impeccable. It's essential for future customers to be cautious of such credit processes to avoid similar setbacks. H
Heather Muir
Exceptional Service and Speedy Deliveries at Very.co.uk – A Five-Star Experience!
In a world where online shopping is the norm, Very.co.uk stands out as a shining example of excellence. I simply can't help but give them five stars every time! The service provided is nothing short of exceptional, with a seamless shopping experience from start to finish. What truly sets Very.co.uk apart is their commitment to quality products at fantastic value for money. Every purchase feels like a steal, making me a loyal customer time and time again. And let's talk about the deliveries – they arrive at the speed of Usain Bolt himself! Such efficiency and reliability are a rare find in the e-commerce world. Thank you, Very.co.uk, for consistently exceeding expectations and making every shopping experience a delight. Here's to many more brilliant shopping sprees with you! Warm regards, Heather G
Garry
A Convenient Option Gone Awry: Delving into my Disappointing Experience with Very.co.uk
Reflecting on my recent encounter with Very.co.uk, I can't help but feel let down by the removal of the click and collect option. The convenience of this service was one of the reasons I chose Very in the first place, and now having to pay £3.99 for delivery on every order seems unjust when other companies offer free click and collect. It's disheartening to see such a change that directly impacts customer satisfaction. As a loyal customer, this alteration has left me contemplating taking my future business elsewhere. My hope is that Very.co.uk will consider revisiting their delivery options to prioritize customer convenience once again. M
Mr Dobson
Very.co.uk Exceeded My Expectations Every Time
I can't say enough good things about my experiences with Very.co.uk. I've made multiple purchases, including high-value and large items, and each time has been a seamless and positive experience. Not once have I encountered any issues with my orders. Their delivery is not only prompt but often arrives sooner than expected, which is always a pleasant surprise. The prices are incredibly competitive, making it a great value for the quality of service and products received. I highly recommend Very.co.uk to anyone looking for a reliable and cost-effective online shopping experience. A
Abi Mireku
Exceptional Customer Service Experience at Very.co.uk!
Upon encountering difficulties with returning an item purchased from Very, I reached out to their customer service team for assistance. To my relief, the representative I spoke with exemplified the utmost professionalism, courtesy, and efficiency. Her assistance not only resolved my issue but also left me deeply satisfied with the service received. I truly appreciate the dedication and support demonstrated by the Very.co.uk team, making my shopping experience a positive and memorable one. Thank you for going above and beyond to ensure customer satisfaction! L
Lennette Opeodu
A Seamless Shopping Experience with VERY’s Phone App
Upon discovering VERY’s Phone App, I was pleasantly surprised by its user-friendly interface, making my shopping experience a breeze. Navigating through the app was effortless, allowing me to place my order swiftly. I appreciated the immediate email notification confirming my purchase and providing updates on the delivery status. However, there was a slight hiccup when using a discount code for my iPhone purchase. Despite receiving a 20% discount offer for electronic items, the code did not apply at checkout. Multiple attempts to input the code proved futile, which was disappointing. This issue highlighted an area for improvement in their discount code system. Nevertheless, I must commend VERY for their exceptional order processing and delivery service. Despite the discount code setback, the overall efficiency and reliability of their service stood out. I look forward to future improvements that could enhance the discount code experience while continuing to enjoy the seamless shopping experience offered by VERY’s Phone App.
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Introduction
Very.co.uk is a popular online retailer in the United Kingdom that offers a wide range of products, including clothing, accessories, furniture, electronics, and more. With a user-friendly website and a reputation for quality products and excellent customer service, Very.co.uk has become a go-to destination for online shoppers.Pros and Cons
- Pros:
- Wide product selection
- Competitive pricing
- User-friendly website
- Efficient customer service
- Frequent promotions and discounts
- Cons:
- Limited availability of some products
- Occasional delays in shipping