Viajeselcorteingles Reviews

Voted Poor (2/5)

90 Votes

90 Reviews

Vote Now

In the Big Sales category

Viajeselcorteingles Coupons

Visit the store for coupons and offers
 

Pie-Chart Analysis

19% users rated Terrible
21% users rated Poor
27% users rated Average
16% users rated Very Good
18% users rated Excellent
Viajeselcorteingles Coupons
Write a review

Introduction

Viajeselcorteingles.com.co is an online travel agency that allows customers to conveniently book flights, hotels, vacation packages, cruises, and car rentals. This website is a subsidiary of El Corte Inglés, a renowned Spanish department store group. With its extensive selection of travel options and user-friendly platform, Viajeselcorteingles.com.co aims to provide a seamless and enjoyable booking experience for travelers in Colombia and beyond.

Pros:

- Wide range of travel options: Viajeselcorteingles.com.co offers a comprehensive selection of flights, hotels, vacation packages, cruises, and car rentals, catering to different travel preferences and budgets. - User-friendly interface: The website features a clean and intuitive design, making it easy for users to navigate and find the travel options they need. - Competitive pricing: Viajeselcorteingles.com.co strives to provide competitive prices, ensuring customers get value for their money. - Excellent customer service: The customer service team is readily available to assist users with any questions or issues, providing prompt and helpful assistance.

Cons:

- Limited international destinations: While Viajeselcorteingles.com.co offers a wide range of travel options within Colombia, the selection of international destinations may be somewhat limited compared to other online travel agencies. - Lack of detailed product information: Some travel options on the website may lack in-depth descriptions and details, causing potential inconvenience for customers seeking specific information.

User Experience:

Viajeselcorteingles.com.co provides a seamless user experience with its user-friendly interface and efficient search functionality. Users can easily find and compare travel options by entering their preferred dates, destinations, and other relevant details. The website's layout ensures that users can navigate between different travel categories effortlessly, facilitating a convenient and hassle-free booking process.

Pricing and Value for Money:

Viajeselcorteingles.com.co offers competitive pricing across its range of travel options. Customers can find affordable flights and hotel rates, as well as attractive vacation packages and cruise deals. The website also provides detailed cost breakdowns for each booking, allowing users to evaluate the value for money before making a purchase.

Customer Service:

Viajeselcorteingles.com.co excels in providing excellent customer service. Users can contact the customer service team via phone, email, or a live chat feature, receiving prompt and helpful assistance for their queries and concerns. The knowledgeable and friendly staff strive to ensure a positive customer experience throughout the booking and travel process.

Product Quality and Selection:

Viajeselcorteingles.com.co partners with reputable airlines, hotels, and car rental companies, ensuring high-quality travel options for customers. The website offers a broad selection of options to suit various travel preferences, ranging from budget accommodations to luxurious resorts and from economy flights to premium class choices.

Website Usability:

Viajeselcorteingles.com.co's website is designed with user convenience in mind. The intuitive interface allows for easy navigation, enabling users to quickly find and book their desired travel options. The website's responsiveness and fast loading speed enhance the overall user experience, regardless of the device being used.

Returns and Exchanges:

Viajeselcorteingles.com.co's return and exchange policies may vary depending on the specific travel option booked. It is advisable for customers to carefully review the terms and conditions, as well as the cancellation policies, of their selected services before making a purchase. The customer service team is also available to provide guidance on returns and exchanges if needed.

Promotions and Discounts:

Viajeselcorteingles.com.co frequently offers promotional deals and discounts on various travel options. Customers can enjoy reduced prices, exclusive offers, and bundled packages, providing additional value for their travel expenses. The website prominently displays these promotions, ensuring users are aware of the available discounts.

Reputation:

Viajeselcorteingles.com.co benefits from the solid reputation of its parent company, El Corte Inglés. With decades of experience in the retail industry, El Corte Inglés has established a reputation for reliability and customer satisfaction. Viajeselcorteingles.com.co upholds this reputation by offering a wide range of quality travel options and providing exceptional customer service.

Payment Options:

Viajeselcorteingles.com.co accepts various payment methods, including credit cards, debit cards, and online payment platforms. This flexibility allows users to choose the payment option that is most convenient for them.

Loyalty Programs:

Viajeselcorteingles.com.co offers a loyalty program for its customers, rewarding them with points for bookings made through the website. These points can be redeemed for discounts or other exclusive benefits, providing users with additional value for their loyalty.

Customer Reviews:

Customer reviews play a vital role in assessing the reputation and quality of services offered by Viajeselcorteingles.com.co. Users can find customer reviews on various travel options and experiences, aiding them in making informed decisions. Positive customer feedback highlights the website's commitment to customer satisfaction and enhances its credibility.

Community Involvement:

Viajeselcorteingles.com.co actively engages with the travel community through its blog and social media channels. These platforms provide valuable travel tips, destination guides, and updates on promotions, fostering a sense of community among travelers.

Shipping and Costs:

Viajeselcorteingles.com.co primarily deals with digital travel services, such as flight tickets and hotel reservations, which do not involve physical shipping. However, users may incur additional costs related to certain services, such as baggage fees for flights or resort fees for hotel stays. These costs are transparently communicated during the booking process, ensuring customers are aware of any potential additional expenses. In conclusion, Viajeselcorteingles.com.co offers a user-friendly platform with a wide selection of travel options, competitive pricing, and excellent customer service. While there may be some limitations in terms of international destinations and product information, the website's overall quality, reputation, and commitment to customer satisfaction make it a reliable choice for travelers seeking convenient and value-for-money booking experiences.