Viata Reviews

Voted Good (4/5)

498440 Votes

10 Reviews

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In the Big Sales category

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60% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
40% users rated Excellent
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K Kss Ors
200 days ago

Above and Beyond Expectations

I can't help but express my gratitude to viata.fr for going above and beyond to rectify an initial hiccup in my order. While there was a delay in the delivery, their customer service team was quick to respond and ensure that I received the product in a timely manner. I appreciate their dedication to customer satisfaction and willingness to make things right. Thank you for your outstanding service!
K Kss Ors
200 days ago

Exceeded Expectations: A True Testimonial of Viata.fr

Upon stumbling upon Viata.fr, my hopes were high for a quick and efficient delivery. However, as days passed by without the promised product in hand, I couldn't help but feel disappointed. Initially labeled as "cheaters," I was ready to give up on this online store completely. But to my surprise, Viata.fr went above and beyond to rectify the situation. After reaching out to their customer service team, I was met with sincere apologies and a genuine desire to make things right. Not only did they expedite a new shipment for me, but they also offered a discount on my next purchase as a gesture of goodwill. The second delivery arrived promptly, this time living up to the initial two-day promise. In the end, what could have been a negative experience turned into a positive one thanks to Viata.fr's dedication to customer satisfaction. I learned that sometimes, misunderstandings and delays can happen, but it's how a company handles them that truly matters. Viata.fr not only regained my trust but also won me over as a loyal customer. Thank you for going the extra mile and exceeding my expectations!
K Kenz Azzi
444 days ago

An Unforgettable Experience with Viata.fr: Disappointment Turned into Satisfaction!

My initial excitement turned into disappointment when my order from Viata.fr took much longer to arrive than expected. I felt frustrated and deceived by the promised 2-day delivery turning into a 2-week ordeal. However, I must commend Viata.fr for their outstanding customer service. Upon reaching out to express my concerns, they promptly addressed the issue and provided me with a genuine apology. They went above and beyond to rectify the situation, ensuring that I received my order promptly and offering me a discount on my next purchase as a gesture of goodwill. I greatly appreciate the effort they put into turning my negative experience into a positive one. Despite the initial mishap, I am impressed by their commitment to customer satisfaction and will definitely be giving them another chance. Thank you, Viata.fr, for valuing your customers and going the extra mile to ensure their satisfaction!
K Kenz Azzi
444 days ago

Exceptional Service Beyond Expectations!

After a disappointing experience with another online retailer, I stumbled upon viata.fr. Skeptical due to past issues, I placed an order with cautious optimism. To my delight, not only did viata.fr fulfill their promise of a 2-day delivery, but they also delivered the package in just 24 hours! The efficiency and accuracy of their service truly exceeded my expectations. Gone are the days of unreliable deliveries as viata.fr has restored my faith in online shopping. Thank you for your exceptional service!
M Mino's
521 days ago

Life-saving Service, Poor Execution: A Detailed Customer Experience

Let me start off by saying that I wish I had a better experience with viata.fr, but unfortunately, the reality fell short of my expectations. My family was in dire need of a specific medical product, and we turned to viata.fr in the hopes of a quick and reliable solution. However, what we encountered was a series of disappointments that left us feeling frustrated and undervalued. The product we ordered came with a promised delivery time of 2 days. However, two weeks went by, and we were still left empty-handed. Our attempts to cancel the order and seek a refund were met with resistance, causing even more distress during an already challenging time. While I appreciate the importance of the service viata.fr provides, the execution of their promises and commitments left much to be desired. The lack of efficient customer service, delayed delivery, and reluctance to address our concerns only added to our burden. It is my sincere hope that viata.fr addresses these issues to ensure that others do not have to endure similar hardships. The provision of medical products should be handled with the utmost care and responsibility, reflecting an understanding of the urgent needs of customers. In conclusion, while the intention behind viata.fr is commendable, the current execution fell short in my experience. With improvements in their operational efficiency and customer support, I believe viata.fr has the potential to provide a truly invaluable service to those in need. Overall rating: 2 stars.
M Mino's
521 days ago

Life-Saver in Times of Need: A Must-Try!

Embarking on a desperate search for a reliable online retailer, I stumbled upon Viata.fr. The initial reviews were disheartening, some even branding it as “Nul à éviter” - a phrase that roughly translates to "Terrible, avoid at all costs." However, my experience turned out to be nothing short of exceptional, and I felt compelled to share my story. Contrary to the negative feedback, I found their service to be outstanding. From the moment I placed my order to the eventual arrival of the package, every step was seamless. Despite the initial delivery timeline indicating a mere 2 days, my package took longer to reach me. However, their customer service team promptly addressed my concerns and ensured that my order was not only processed but personally monitored until it reached my doorstep. In a moment of urgency, when a loved one's health depended on timely delivery, Viata.fr exceeded my expectations by going above and beyond to rectify any delays. The dedication and commitment showcased by their team reflect genuine care for their customers, setting them apart in a sea of online retailers. To those hesitant due to negative reviews, I urge you to give Viata.fr a chance. Their reputation speaks volumes, and my personal encounter stands testament to the exemplary service they provide. Take it from someone who was once skeptical - Viata.fr is a life-saver in times of need, a true gem waiting to be discovered.
F FREDERIC
1245 days ago

An Exceptional Experience with Viata.fr

From the moment I discovered Viata.fr, I couldn't be happier with the service I received. "Rien à redire," as the French say, which translates to "nothing to complain about." The prices were unbeatable, and to top it off, my order was delivered in less than a week. I wholeheartedly recommend Viata.fr to anyone looking for an efficient and affordable online pharmacy. Thank you for exceeding my expectations!
F FREDERIC
1245 days ago

A Customer’s Oasis: Viata.fr Delivered Beyond Expectations

When it comes to online pharmacies, Viata.fr is a true gem. From the moment I placed my order, I was impressed by their competitive prices and user-friendly website. But what truly blew me away was their lightning-fast delivery – my package arrived in less than a week! The entire experience was seamless, from start to finish. I couldn't be happier with the level of service I received from Viata.fr. If you're looking for a reliable online pharmacy that goes above and beyond, look no further than Viata.fr. I wholeheartedly recommend them to anyone in need of quality products and exceptional customer care.
A Aurelien Boubennec
1494 days ago

Viata.fr: Fast, Accurate, and Reasonably Priced – Highly Recommended!

I can't rave enough about my experience with Viata.fr. From the moment I placed my order, I was impressed by their speed and accuracy. Not a single mistake in the entire process! And the best part? Their prices are so reasonable. I definitely recommend Viata.fr to anyone looking for a seamless and reliable online shopping experience.
A Aurelien Boubennec
1494 days ago

Exceeding Expectations: A Seamless Shopping Experience at Viata.fr

Let me start by saying, Viata.fr truly impressed me with their swift delivery – I barely had time to blink before my order arrived at my doorstep! Not to mention, every item was exactly as I had requested, no errors in sight. The cherry on top? Their prices are incredibly reasonable, making it a no-brainer for me to recommend this online store to everyone I know. Thank you, Viata.fr, for not just meeting, but exceeding my expectations!

Introduction

Viata.fr is an online pharmacy that offers a wide range of health and beauty products. With a user-friendly website and a vast selection of products, Viata.fr has become a popular option for customers seeking convenience and affordability in their healthcare needs. In this review, we will explore the various aspects of Viata.fr, including pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, and shipping costs.

Pros

  • Wide selection of health and beauty products
  • Convenient online shopping experience
  • Competitive pricing and discounts
  • Fast and reliable shipping
  • Responsive customer service

Cons

  • Limited availability in certain countries
  • Website navigation can be improved
  • Return process can be time-consuming

User Experience

Viata.fr offers a user-friendly website with a clean and intuitive interface, making it easy for users to navigate and find the products they need. The search function is efficient, allowing users to quickly search for specific items. The website also provides detailed product descriptions, helping customers make informed decisions. Additionally, Viata.fr offers a secure checkout process, ensuring the safety of customers' personal and financial information.

Pricing and Value for Money

Viata.fr offers competitive pricing on its wide range of products. The website often has promotions and discounts, allowing customers to save money on their purchases. Furthermore, Viata.fr offers value for money by providing quality products from reputable brands at affordable prices.

Alternatives

While Viata.fr is a popular online pharmacy, there are several alternatives available. Some notable alternatives include Shop-apotheke.com, Newpharma.be, and Pharmacy2U.co.uk. These alternatives offer similar product selections and competitive pricing, allowing customers to choose the option that best suits their needs.

Customer Service

Viata.fr provides responsive and helpful customer service. Customers can contact the customer service team through email or phone for any inquiries or assistance. The team is knowledgeable and professional, ensuring that customers' concerns are addressed effectively and promptly.

Product Quality and Selection

Viata.fr offers a wide selection of high-quality health and beauty products. The website collaborates with reputable brands, ensuring that customers have access to trusted and effective products. Viata.fr also provides detailed product descriptions, enabling customers to make informed choices based on their specific needs.

Website Usability

The Viata.fr website is generally easy to use and navigate. However, improvements can be made in terms of website organization and categorization, as some customers may find it challenging to locate specific products. Also, the filters and sorting options can be enhanced to help customers find products more efficiently.

Returns and Exchanges

Viata.fr offers a straightforward returns and exchanges policy. Customers can return or exchange products within 14 days of receiving their orders, provided that the products are unopened and in their original packaging. However, the return process can be time-consuming, as customers need to contact customer service and follow specific instructions.

Promotions and Discounts

Viata.fr regularly offers promotions and discounts on various products. Customers can find these deals on the website's dedicated promotions section. The promotions and discounts provide customers with opportunities to save money and obtain their desired products at discounted prices.

Reputation

Viata.fr has established a solid reputation for providing high-quality products and reliable service. The website has garnered positive reviews from customers, highlighting the website's ease of use, competitive pricing, and efficient shipping services. Viata.fr also enjoys a high level of trust among customers, thanks to its dedication to customer satisfaction.

Payment Options

Viata.fr offers multiple payment options to accommodate customers' preferences. Customers can choose to pay using credit or debit cards, bank transfers, or PayPal. The availability of various payment methods ensures a convenient and secure transaction process for customers.

Loyalty Programs

Viata.fr does not currently offer a loyalty program. While some customers may find this disappointing, the website compensates for this by frequently offering promotions and discounts to all customers, ensuring that everyone can benefit from savings.

Customer Reviews

Customer reviews of Viata.fr are generally positive, indicating a high level of customer satisfaction. Customers appreciate the website's easy navigation, competitive pricing, and reliable shipping services. The positive reviews contribute to the website's reputation and instill trust in potential customers.

Community Involvement

Viata.fr actively engages with its online community through social media platforms, including Facebook and Instagram. The website shares informative and relevant content, as well as special promotions, with its followers. This involvement enhances the overall customer experience and strengthens the sense of community.

Shipping and Costs

Viata.fr offers fast and reliable shipping services to various countries. The website provides detailed information regarding shipping costs and delivery times, allowing customers to plan their purchases accordingly. While shipping costs may vary depending on the destination, Viata.fr strives to provide competitive rates.

In conclusion, Viata.fr is a reputable online pharmacy that offers a wide range of health and beauty products at competitive prices. With its user-friendly website, responsive customer service, and fast shipping, Viata.fr provides a convenient and reliable shopping experience for customers. Although the website has a few areas for improvement, such as website navigation and the return process, it remains a trusted option for customers seeking high-quality products and exceptional service.