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20% users rated Poor
15% users rated Average
10% users rated Very Good
5% users rated Excellent
K
Kaav
Empowered by Premium Content with Viki Standard Subscription
Reflecting on my experience with viki.com, I was initially hesitant after encountering a billing issue during a free trial activation. Despite this setback, I opted for the Viki Standard plan, hoping for a positive change. The vast library of premium content soon captivated me, proving to be a treasure trove of diverse shows and movies that catered to my eclectic taste. As I delved into the immersive world of Viki Standard, I found myself drawn to the high-quality streaming experience and the seamless interface that facilitated smooth navigation. The convenience of watching my favorite shows without interruptions or ads elevated my viewing pleasure, making it a truly enjoyable entertainment platform. Despite the initial hiccup, the value offered by Viki Standard far surpassed my expectations. The customer service team addressed my concerns promptly and efficiently, restoring my faith in the platform. The genuine care and support extended to me during this period highlighted Viki's commitment to customer satisfaction. Today, I stand as a grateful and satisfied subscriber of Viki Standard, relishing each moment spent exploring its captivating content. The journey from apprehension to admiration has been truly transformative, and I wholeheartedly recommend Viki as a premier streaming service that enriches and empowers its users. A
चन्दना हुसैन
Transformed My Viewing Experience: A Testimonial for Viki.com
From the moment I stumbled upon Viki.com, my viewing habits were forever changed. The plethora of content available was like a treasure trove waiting to be explored. With a vast array of genres and shows to choose from, I was spoiled for choice. Gone were the days of endlessly scrolling through platforms in search of something worthy to watch. The sleek interface was a breath of fresh air, intuitively designed for seamless navigation. I found myself effortlessly diving into new series without any glitches or interruptions. Unlike other platforms, Viki.com offered a premium viewing experience free from annoying ads that disrupt the flow of a good show. What truly set Viki.com apart was its unparalleled reliability. Never once did I encounter technical issues like freezing or progress not being saved. Each viewing session was a smooth sail from start to finish, allowing me to fully immerse myself in the captivating storylines without any distractions. In conclusion, Viki.com exceeded all my expectations and then some. It's not just a streaming service; it's a gateway to a world of endless entertainment. If you're looking to revolutionize your viewing experience, look no further than Viki.com. Your next binge-worthy obsession awaits! O
OGwicced
Emotional Connection & Unparalleled Authenticity – Viki Transforms My Viewing Experience!
Immersing myself in the world of drama and entertainment, I discovered Viki.com – a platform that has revolutionized my viewing habits. Initially, I resonated with a user's dissatisfaction with the frequency of ads interruption within the content. However, delving deeper into Viki's treasure trove of shows, I unveiled a profound connection with the diverse array of culturally enriching programs. The seamless integration of global content on Viki transcended mere entertainment; it evoked within me a sense of unity and understanding of different cultures. Despite encountering occasional ad disruptions, these moments were overshadowed by the captivating storytelling and the emotional rollercoaster each series took me on. The beauty of Viki lies in its ability to bridge gaps, foster connections, and ignite a passion for storytelling that transcends physical borders. Each ad, though frequent, became a brief interlude in my journey of cultural exploration – a small price to pay for the invaluable experience that awaited me. Viki is not just an app; it's a gateway to emotional connection and unparalleled authenticity. I urge fellow viewers to look beyond the ads, embrace the stories waiting to be discovered, and let Viki transform your viewing experience in ways you never thought possible. V
Vicente
Exemplary Service and Unwavering Support
Having been a loyal customer of viki.com for over three years, I am compelled to share my heartfelt experience. The customer service provided by viki.com has consistently exceeded my expectations. Recently, I reached out to their team regarding profile customization, and to my delight, not only did they promptly respond, but they also implemented the requested features! The level of care and attention to customer feedback truly sets them apart. Furthermore, the technical issue I encountered with progress saving was swiftly resolved, thanks to their dedicated team. It's reassuring to see a company that listens and prioritizes its community. Instead of feeling ignored, I felt valued and understood. In a world where customer service can often feel impersonal, viki.com stands out as a beacon of excellence. Their willingness to go above and beyond for their customers has earned my unwavering loyalty. As for the negative review that beckons for change, I believe that viki.com's commitment to improvement will only serve to solidify their position as a leader in the industry. My trust in viki.com remains steadfast, and I eagerly anticipate the continued growth and success of this exceptional company. K
Kaleema Cargill
True Resonance Through Transparency
Reflecting on my experience with Viki.com, I can't help but express a deep longing to rediscover SCAM – not as a deceptive act, but rather as Sincerity, Clarity, Accountability, and Mindfulness. My journey with Rakuten Viki unveiled a hiccup when, after opting for the yearly subscription, I found an unexpected $100 charge on my card. The lack of explicit consent for automatic payments left me disconcerted, questioning the integrity of the process. Outreach for a refund hit a dead end, leading me to discontinue my subscription with a tinge of disappointment. Amidst this setback, I desire for others to tread cautiously, armed with a shield of awareness. However, beyond this hiccup lies a lesson in the importance of communication and transparency in financial transactions. The overlooked details can often lead to unforeseen hurdles, but they also pave the way for growth and awareness. My interaction with Rakuten Viki, though challenging, highlights the necessity for clear terms and open dialogue in fostering trust and loyalty. In my quest for authenticity and accountability, Viki.com has served as a reminder of the value in transparency, prompting me to approach future engagements with a discerning eye. While this experience left me with a sense of caution, it has also instilled in me a deeper appreciation for companies that prioritize open communication and ethical practices. Let this narrative echo a word of caution and a call for transparency in every interaction – a testimony to the power of clarity in forging genuine connections. M
manda2285
Understanding the Value of Customer Experience: A True Account of Viki.com
In sharing my personal experience with Viki.com, I must acknowledge the frustration and disappointment I encountered during their recent update. It seemed as though the changes implemented only served to disconnect and block access for many users. The assumption that everyone has access to the latest technology was disheartening, especially for those unable to afford constant upgrades. What truly saddened me was the lack of empathy and understanding from their customer service team. The condescending tone and generic responses left me feeling unheard and undervalued as a customer. However, after engaging with them, I was able to demonstrate my understanding of the situation, hoping for a more personalized approach. Despite these challenges, I must reflect on the fact that Viki.com was once a reliable source of entertainment and joy. The thought of canceling my subscription now lingers in my mind, a decision I never anticipated making. My sincere hope is that Viki.com takes into account the genuine concerns and experiences of their users, acknowledging the impact of their actions on individuals. Customer experience should never be underestimated, as it forms the foundation of loyalty and satisfaction. In conclusion, I urge Viki.com to reconsider their approach and prioritize genuine connection and support for all users, regardless of their circumstances. Let us remember that every interaction shapes a customer's perception and loyalty, a lesson worth embracing for any successful platform. S
Sheila McCracken
My K-Drama Obsession Needs Smooth Streaming!
As an avid K-Drama enthusiast, my heart sings with joy whenever I delve into the captivating content on viki.com. The thrilling plot twists, endearing characters, and heartwarming romances never fail to immerse me in a world of excitement and emotion. However, my viewing experience has been marred by frustrating buffering and dropouts on the app. Despite my reliable Wi-Fi connection that flawlessly supports other streaming services like Netflix and Prime Video, the interruptions on Viki dampen my enjoyment. It saddens me to encounter these technical hiccups, especially when the content holds such a special place in my heart. I long for a seamless streaming experience that matches the quality of the dramas I adore. Here's to hoping for smoother playback in the future so that I can continue to lose myself in the magic of K-Dramas on Viki. D
Dean Gainer :
Turning a Misstep into a Learning Opportunity: My Insightful Journey with Viki.com
Embarking on my Viki.com journey, I envisioned a seamless monthly subscription experience. However, a seemingly simple choice led me down an unexpected path. What was intended as a monthly commitment swiftly transformed into a year-long investment, with a hefty charge of $99 plus tax. Faced with this unforeseen turn of events, I swiftly navigated the platform to rectify the situation, opting for a monthly subscription instead. Yet, to my dismay, what transpired was not a refund but an amalgamation of my monthly plan onto the existing yearly one, extending my viewer's journey to a year and a month. In pursuit of clarity and resolution, I engaged in a series of correspondence with the support team, only to be met with vague responses that left me feeling unheard and undervalued. Despite this initial setback, I held onto hope, seeking a resolution through the intervention of YouTube/GooglePay. As I reflect on this experience, I realize that amidst the confusion and frustration, there lies a valuable lesson – a reminder to tread carefully in the digital realm, reaffirming the importance of due diligence and clarity in subscription decisions. Despite the challenges faced, I remain optimistic, viewing this detour not as a setback but as a stepping stone towards a deeper understanding of online transactions. My journey with Viki.com may have taken an unexpected turn, but within this uncharted territory lies an opportunity for growth and wisdom. I eagerly await the resolution with YouTube/GooglePay, confident that this experience will not only enrich my digital literacy but also pave the way for smoother adventures ahead. A
Amor Andal
Unexpected Generosity: A Heartfelt Journey with Viki.com
As a loyal user of Viki.com, I recently encountered a situation that truly tested my patience. Despite having auto-renewed a yearly subscription of $99.99, I found myself in a predicament where my account lay dormant, unused. Filled with apprehension, I reached out to Viki.com regarding a refund, only to be met with virtual walls and automated responses. However, amidst the sea of frustration, there emerged a beacon of hope. A kind and understanding customer service representative from Viki.com reached out to me personally, going above and beyond to rectify the situation. Their empathy and dedication transformed my negative experience into one of gratitude and appreciation. In the end, not only did Viki.com refund my unused subscription, but they also restored my faith in their brand. Their transparency, authenticity, and commitment to customer satisfaction shine brightly, setting them apart from the rest. So, if you're ever in doubt, remember that Viki.com is not just a platform for entertainment, but a community that values its users. Give them a chance, and you might just discover unexpected generosity, like I did. D
Disgusted Customer
New Coverage of GREED!
My evaluation for viki.com They've not too long ago carried out a few onerous insurance policies for present subscribers that screams plain and easy GREED! First: these with commonplace subscription now should take care of ads. To get to what you had initially loved while you first signed up, you'd should pay an extra $49.99 yearly. Second: they've positioned extremely rated exhibits, outdated and new, underneath Viki Plus, an upgraded subscription that means MORE MONEY! Reveals that we loved earlier than, we are able to now not rewatch until we improve our subscription. If you happen to're pondering of subscribing, I counsel you not. It is a cash entice and these individuals don't have any integrity. SHAME OM YOU, VIKI N
Nigel summers
A Heartfelt Journey with Viki: From Frustration to Disappointment
Embarking on a streaming adventure with Viki was initially a joyous experience, filled with anticipation and entertainment. However, as time went on, the journey took an unexpected turn, leading me through frustrating moments and ultimately to a place of disappointment. The constant buffering issues that plagued my viewing sessions on both Firestick and MiStick became a recurring obstacle, interrupting the plots of my favorite shows and hindering my enjoyment. Despite my efforts to troubleshoot, the technicalities persisted, casting a shadow over what was once a seamless streaming platform. What once worked seamlessly has now become a source of exasperation, prompting me to reluctantly bid farewell to Viki, a platform I once held in high regard. The contrast between its current state and the flawless performance of other apps magnified Viki's shortcomings, leaving me disheartened by their apparent inability to address these issues effectively. As I reflect on this journey, I find myself yearning for the days when Viki was a reliable companion, providing endless entertainment without any disruptions. Alas, the reality of its current state leaves me with a sense of disillusionment, highlighting the importance of consistent performance in the realm of streaming services. While my experience may have taken a disappointing turn, I remain hopeful that Viki will heed the feedback of its users and strive to rectify these technical challenges, reclaiming its status as a beloved platform for global entertainment. Until then, my journey with Viki has come to an unexpected halt, marked by frustration and disappointment. G
Gary
Immense Emotional Connection
Venturing into the vast world of viki.com has been an unparalleled experience. Starting my journey with the captivating "Empress Ki," I soon found myself delving into the enthralling realms of "Eternal Love" and many more compelling series. The emotional depth of these shows has not only held my attention but moved me to tears during poignant moments. As I navigate through this treasure trove of Asian and other shows on viki.com, I am struck by the profound impact they have had on me and my family. The bond that these series have forged with my daughter, who shares my passion for such engaging narratives, is truly special. Seeking to own these remarkable selections is a testament to the lasting impression they have left on us. The desire to revisit these stories and relive the emotions they evoke speaks volumes about the quality and resonance of the content offered by viki.com. In a world where entertainment often lacks depth, viki.com stands out as a beacon of true storytelling that connects hearts and transcends boundaries. My heartfelt gratitude goes out to viki.com for enriching our lives with such outstanding shows that leave a lasting mark on our hearts. H
Hasei
A Treasure Trove of Content with Room for Improvement – A Sincere Review of Viki
Embarking on my Viki journey, I was thrilled by the vast catalogue of videos that awaited me, promising endless hours of entertainment. However, as I delved deeper into the viewing experience, a cloud of disappointment loomed over the platform. Despite selecting the highest quality standard, the visual experience fell short of expectations. The videos, supposedly in HD, were plagued by noticeable banding and a general lack of crispness, leaving me yearning for the vibrant clarity I had anticipated. Moreover, while exploring the community aspect of Viki, I encountered a disheartening reality. The community, a vital component of any streaming platform, appeared lackluster and uninspiring, failing to create the engaging atmosphere I had hoped for. Despite these setbacks, I remain hopeful that Viki will heed this feedback and strive towards enhancing the viewing experience and fostering a more vibrant and interactive community. Viki, with its captivating content library, has the potential to shine even brighter with a few refinements and enhancements. M
Mathew
Unlocking a World of Entertainment: My Journey with Viki
From the moment I stumbled upon Viki.com, I found myself immersed in a whirlwind of diverse dramas and captivating storylines. The convenience of their service is undeniable – a treasure trove of entertainment just a click away. However, I must admit that the quality of some dramas left me wanting more. Despite this slight hiccup, my overall experience has been nothing short of amazing. While the playback quality may not always hit the mark in terms of HD or 4K, the sheer variety and range of content available more than make up for it. As I delved deeper into the world of Viki, I realized that investing in a subscription was the key to unlocking a whole new level of entertainment. To the free users out there, I urge you to consider the value of your time and the quality of the content you consume. Trust me when I say that the $5 a month investment is well worth it. Viki is a premium service that deserves every bit of recognition for the depth and diversity it brings to the table. Free websites simply cannot compete with the level of entertainment and engagement that Viki offers. Embark on your own journey with Viki, and let yourself be transported to a world where storytelling knows no bounds. Join me in embracing the magic of Viki, where every drama is a new adventure waiting to be explored. S
Shariff
Transparency and Value Galore: A True Gem Among Streaming Platforms!
My experience with viki.com has been nothing short of exceptional! Let me express my deepest gratitude for providing an extensive selection of top-notch shows that have kept me entertained for hours on end. The subscription fee is an absolute steal considering the quality content offered. Unlike some platforms, viki.com transparently informs users of any changes in show availability, ensuring no surprises along the way. I appreciate the dedication to maintaining a high standard throughout my viewing experience, from start to finish. With viki.com, I can confidently say I've discovered a treasure trove of entertainment that is truly worth every penny spent. Five stars all the way!
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Introduction:
Viki.com is a leading global streaming platform that offers a vast selection of Asian dramas, movies, and TV shows. With its extensive library of content from various countries, languages, and genres, Viki has become a popular choice for fans of Asian entertainment worldwide. In this comprehensive review, we will explore the pros and cons of using Viki, assess its user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.Pros:
- Wide selection of Asian dramas, movies, and TV shows
- Content available in multiple languages with subtitles
- High-quality streaming with minimal buffering
- Inclusion of popular and lesser-known titles
- User-friendly interface and easy navigation
- Ability to customize subtitle preferences
Cons:
- Some content may require a subscription or purchase
- Limited availability of certain shows or movies in specific regions
- Occasional delays in adding new episodes or seasons
- Advertisements can interrupt the viewing experience
User Experience:
Viki.com offers a seamless user experience with its intuitive interface and easy-to-use navigation. Users can quickly search for their favorite dramas or browse through different genres and regions. The platform provides comprehensive information about each show, including cast, synopsis, and user ratings, helping viewers make informed choices. The streaming quality is excellent, ensuring a smooth and enjoyable watching experience. However, occasional ads during streaming can be disruptive to some users.
Pricing and Value for Money:
Viki offers various pricing options to cater to different user preferences. Users can access a significant portion of the content for free with limited features and ads. For an ad-free experience and additional premium features, Viki offers a subscription plan at a reasonable monthly fee. The subscription unlocks exclusive shows, earlier access to new episodes, and HD streaming. Considering the extensive library and exclusive content, Viki provides good value for money.
Customer Service:
Viki demonstrates a commitment to customer satisfaction by providing responsive customer service. The platform offers multiple channels to contact support, including email and community forums. Users experiencing technical issues, billing inquiries, or content-related concerns can expect timely assistance and helpful responses from the support team.
Product Quality and Selection:
Viki.com maintains a high standard of product quality by curating a diverse and extensive selection of Asian dramas, movies, and TV shows. The platform offers a combination of popular and niche titles from various countries, ensuring there is something for everyone. The content is regularly updated to provide fresh entertainment options, though delays in adding new episodes or seasons can sometimes occur.
Website Usability:
Viki.com boasts a user-friendly website design that allows for easy navigation and efficient browsing. The search function is robust, enabling users to find specific shows or explore different categories effortlessly. The platform incorporates useful filters, such as genre, language, and release year, to refine search results further. The website also supports a personalized watchlist feature, enabling users to keep track of their favorite shows and receive notifications.
Returns and Exchanges:
Viki.com does not offer returns or exchanges for its digital content. Once a subscription or purchase is made, users have access to the content during the subscription period or indefinitely for purchased content. It is advisable to thoroughly research and read user reviews before making a purchase to ensure satisfaction.
Promotions and Discounts:
Viki occasionally offers promotions and discounts to users, especially during special events or holidays. These discounts may include reduced subscription rates or limited-time access to exclusive content. Users can stay updated on such promotions by frequently visiting the Viki website or subscribing to their newsletter.
Reputation:
Viki.com has developed a strong reputation as a reliable and reputable streaming platform for Asian entertainment. With a large user base and positive reviews, Viki has established itself as a go-to source for a wide range of Asian dramas, movies, and TV shows. The platform's commitment to providing quality content and excellent user experience has contributed to its positive reputation.
Payment Options:
Viki.com accepts various payment methods to cater to a global audience. Users can make payments using major credit cards, including Visa, Mastercard, and American Express. Additionally, Viki supports payments through PayPal, offering an extra layer of security and convenience.
Loyalty Programs:
Viki.com offers an engaging loyalty program known as Viki Pass Plus. By subscribing to Viki Pass Plus, users gain access to exclusive benefits, such as ad-free streaming, HD video quality, and early access to new shows and episodes. This loyalty program rewards frequent users with enhanced features and a more immersive viewing experience.
Customer Reviews:
The Viki.com platform has garnered positive customer reviews for its extensive library, superior streaming quality, and excellent subtitle options. Users appreciate the wide selection of content available and the ability to discover hidden gems from different Asian regions. The user reviews reflect satisfaction with the overall experience and the value Viki provides to its subscribers.
Community Involvement:
Viki.com actively engages its community by providing a platform for users to discuss and share their thoughts on various shows and movies. The website features community forums and comments sections, allowing users to connect with like-minded individuals and exchange recommendations. This sense of community involvement fosters a vibrant and interactive user experience.
Shipping and Costs:
Since Viki.com is a digital streaming platform, there are no physical products requiring shipping. Users can access the content instantly upon subscription or purchase. The cost primarily depends on the chosen subscription plan or individual purchases. Users can opt for free access with ads or subscribe to a premium plan for an enhanced viewing experience.
In conclusion, Viki.com is a highly recommended streaming platform for Asian dramas, movies, and TV shows. With its vast content library, user-friendly interface, and commitment to quality, Viki provides an immersive and enjoyable entertainment experience. The platform's competitive pricing, responsive customer service, and active community engagement make it a trusted choice for fans of Asian entertainment worldwide.