Vikingbags User Reviews

Introduction

Vikingbags.com is an online store dedicated to providing motorcyclists with an extensive range of motorcycle luggage solutions. This company boasts of its direct unit-to-customer business model, which enables them to offer high-quality luggage bags at an affordable price.

Pros and Cons

Pros:

• A wide range of motorcycle luggage solutions made from high-quality materials.
• Direct-to-customer business model that ensures affordable pricing.
• Free shipping on all orders in the contiguous United States.
• 30-day return policy

Cons:

• No loyalty programs for returning customers.
• While the company does offer a warranty, it is not explicitly stated how long the warranty lasts.

User Experience

The Vikingbags.com website is intuitive and easy to navigate; the homepage is well-organized, with luggage options categorized by style and motorcycle make. Each product page is detailed, complete with multiple product images, dimensions, and customer reviews.

Pricing and Value for Money

Vikingbags.com offers a wide range of luggage solutions at competitive prices, with many products ranging from $100 to $200. These prices are fair, considering the company's direct unit-to-customer model, which eliminates the middleman and ensures that customers get more value for their money.

Alternatives

Participants shopping for motorcycle luggage may also consider Revzilla, J&P Cycles, and MotoSport as viable alternatives to Vikingbags.com.

Customer Service

Vikingbags.com's customer service team is available via phone or email, and they are responsive and knowledgeable about the company's products. That said, the company does not offer a 24/7 customer support line, and their hours are limited to weekdays.

Product Quality and Selection

Vikingbags.com offers high-quality motorcycle luggage products made from durable materials like leather and synthetic materials. The company has a wide selection of luggage solutions for different motorcycle brands and styles, and they also offer customization options for customers who would like to have a unique style or specification.

Website Usability

The Vikingbags.com website is well-designed and easy to navigate. All product categories are easy to find, and the customer's journey from browsing to checkout is intuitive.

Returns and Exchanges

Vikingbags.com has a 30-day return policy that allows customers to return or exchange items they are unsatisfied with. It is important to note that while the customer can return the item within 30 days, they will have to cover the shipping fees.

Promotions and Discounts

Vikingbags.com offers promotions and discounts around holidays, with discounts ranging from 5% to 20% off select merchandise. Additionally, they offer a 5% discount for veterans and first responders.

Reputation

Vikingbags.com has a positive reputation for offering high-quality motorcycle luggage solutions; their customers mostly appreciate the great value and quality of their products. On review boards, they have an average rating of 4.7 out of 5.

Payment Options

Vikingbags.com accepts payments via Visa, Mastercard, Discover, American Express, and PayPal.

Loyalty Programs

Vikingbags.com does not offer loyalty programs for its customers.

Customer Reviews

Vikingbags.com has a high volume of positive reviews on its website, with many customers praising the company's quality and affordability of their products, as well as superior customer service.

Community Involvement

Vikingbags.com is not involved in any specific community or social outreach.

Shipping and Costs

Vikingbags.com offers a free shipping service for customers in the contiguous United States. The company also offers international shipping, although the cost for this service will vary depending on the location. Customers can expect to receive their items within five to seven business days after placing an order.