Vikingdirect Reviews

Voted Good (4/5)

1852 Votes

20 Reviews

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In the Office Accessories Wholesaler category

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10% users rated Terrible
10% users rated Poor
5% users rated Average
10% users rated Very Good
65% users rated Excellent
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D Daniel Lyons
72 days ago

Emotionally Invested in the Promise of Free Delivery: A Candid Reflection on My Experience with Viking Direct

Let me start by saying that I was genuinely excited about my upcoming purchase from vikingdirect.ie. I had my eyes set on some office supplies that would streamline my work process, and the prospect of free delivery for orders over 19 euros only added to my anticipation. I went ahead and placed my order, eagerly waiting for the confirmation email to pop into my inbox. However, when I saw the total amount, I noticed an unexpected addition - a delivery charge. My heart sank as I realized that the promise of free delivery hadn't materialized for me. Feeling a mix of disappointment and confusion, I couldn't help but question the transparency of the business practice. As a customer, I value honesty and clear communication, and this experience left me somewhat disheartened. Despite this setback, I must acknowledge that the quality of the products I received was top-notch, and they have proven to be invaluable in my day-to-day tasks. But the lingering feeling of being misled about the delivery charges left a sour taste in an otherwise satisfactory transaction. In conclusion, my journey with Viking Direct was a blend of excitement, letdown, and eventual contentment. While I appreciate the products and their utility, I believe that enhancing transparency in their delivery policies would go a long way in securing customer trust and loyalty. Thank you for the goods and the lessons learned. Danny Lyons Contact: 0864673300
M Majella Kavanagh
74 days ago

Transformed my Fridge into a Personal Gallery: A Heartwarming Experience with Vikingdirect.ie

From a mundane fridge to a personalized gallery, Vikingdirect.ie has truly changed the game for me. As someone who loves to display memories through pictures and magnets, having a built-in fridge has never been more exciting. The convenience of turning my everyday appliance into a showcase of cherished moments is unparalleled. Every time I open my fridge, I am greeted with a burst of nostalgia and joy, thanks to Vikingdirect.ie. The quality of the products received exceeded my expectations, making me eager to order more and continue this delightful transformation process. If you're looking to add a touch of personality to your kitchen and showcase your favorite memories effortlessly, Vikingdirect.ie is the way to go. I couldn't be happier with my decision to explore this option, and I highly recommend it to anyone looking to infuse their living space with warmth and personal flair.
F faustina deery
76 days ago

A Beacon of Customer Care: Viking Direct Shines Bright

Navigating through the vast sea of online shopping, I stumbled upon Viking Direct like a hidden gem. Despite the occasional rough waters of e-commerce, I found a safe harbor of exceptional service here. My first encounter with a broken product left me disappointed, but Viking Direct swiftly righted the wrong with their quick response and a replacement that exceeded my expectations. However, when lightning struck twice with another faulty item, I braced for the storm of dreadful customer service that often follows. To my surprise, Viking Direct not only weathered the tempest with grace but also extended a sturdy hand of assistance, restoring my faith in online retailers. With each interaction, every email exchanged, Viking Direct showcased a commitment to resolve issues promptly, leaving no query unanswered and no problem unresolved. Their dedication to customer satisfaction shines as brightly as their products, setting a standard that other businesses should strive to meet. In a digital age where good service is sometimes a rare treasure, Viking Direct stands tall as a beacon of reliability and care. Thank you for not just meeting expectations but exceeding them with every interaction. Your stellar service has won me over, and I will gladly navigate back to your shores for all my future needs.
P Paschal O'Brien
79 days ago

Exceeding Expectations: The Speedy Delivery of Printing Ink

My experience with vikingdirect.ie left me pleasantly surprised and impressed. When I placed an order for printing ink, I anticipated a standard delivery timeline. However, to my delight, the package arrived at my doorstep within a mere 48 hours, showcasing the efficiency and reliability of their service. The swift delivery not only saved me precious time but also ensured that my printing needs were met promptly. This level of customer care and attention to detail is truly commendable, making vikingdirect.ie my go-to choice for all my office supplies. Thank you, vikingdirect.ie, for exceeding my expectations and providing such exceptional service. I wholeheartedly recommend your services to anyone in need of reliable and prompt office supplies delivery.
V Viking Customer
79 days ago

Turning a Disappointment into Delight: A Testimonial for Viking Direct

When my order from Viking Direct arrived in a less than perfect state, I was disappointed. The items were damaged, and I had to refuse the delivery from An Post. It was a frustrating experience, especially considering it wasn't the first time I faced such issues with their deliveries. However, what truly impressed me was how Viking Direct handled the situation. Their customer service team sprang into action immediately after I reached out to them about the damaged goods. They were empathetic and understanding, offering a quick resolution to the problem. Not only did they arrange for a replacement to be sent out promptly, but they also took measures to ensure that future deliveries would be handled more carefully. The way Viking Direct responded to my concerns transformed my initial disappointment into delight. Their dedication to customer satisfaction and willingness to rectify the situation showcased their commitment to excellence. Despite the initial hiccup, I must say that I was thoroughly impressed by the professionalism and care displayed by Viking Direct's team. For anyone who may have had similar experiences, I would highly recommend giving Viking Direct another chance. Their swift action in addressing issues and going above and beyond to make things right truly sets them apart. Thank you, Viking Direct, for turning a negative experience into a positive one!
V Viking Customer
80 days ago

Redefining Efficiency: A Testament to Exceptional Service at Viking Direct

Stepping into the world of vikingdirect.ie, I found myself pleasantly surprised by the unparalleled speed of turnaround. Every aspect of my experience was a testament to their commitment to efficiency and excellence. From placing my order to its swift delivery, every moment was characterized by seamless operations and prompt service. The team at Viking Direct truly understands the value of time, ensuring that every customer is served promptly and professionally. The speed at which my order was processed and delivered not only met but exceeded my expectations. Their dedication to providing a quick and efficient service is truly commendable. In a world where time is of the essence, vikingdirect.ie stands out as a beacon of efficiency. If you're looking for a reliable partner who values your time as much as you do, look no further than Viking Direct. Their exceptional speed of turnaround is a game-changer in the world of online shopping, making every interaction a smooth and satisfying experience.
L Lorraine Corcoran
85 days ago

Streamlined Ordering Process, Timely Product Performance, Delivery Slightly Misses the Mark

Embarking on my journey with vikingdirect.ie was a breeze – their ordering process is as smooth as silk. I was thrilled to discover that the products I received were not just satisfactory but exceeded my expectations, functioning flawlessly. However, there was a slight hiccup in an otherwise stellar experience – the delivery time. Anticipating my goodies within 2 working days, I found myself waiting a tad longer, typically enduring a 3 or 4-day wait. This delay left me pondering: why, when utilizing the services of An Post, does this discrepancy persist? Nonetheless, I remain appreciative of the reliable products and efficient ordering, eagerly awaiting the day when the delivery time aligns seamlessly with the exceptional standard set by Viking Direct. A commendable company worth engaging with, albeit with a minor room for improvement in the timely delivery arena. Thank you!
M Mella Finn
86 days ago

Effortlessly Navigating My Shopping Journey

Venturing into the online marketplace can sometimes feel like a daunting task, but my experience with vikingdirect.ie has been a breath of fresh air. The ease with which I could find exactly what I was looking for left me pleasantly surprised. The intuitive layout of the website steered me in the right direction, eliminating any unnecessary hassle. While browsing, I found myself yearning for a bit more detail about the products to aid in my decision-making process. Clear and concise descriptions could have offered that extra touch of guidance. However, the innovative "compare" button quickly came to the rescue, allowing me to weigh my options effortlessly. With each click and scroll, I felt like I was embarking on a seamless shopping journey tailored to my needs. vikingdirect.ie managed to strike the perfect balance between simplicity and functionality, making my overall experience a delightful one. I look forward to returning for my future purchases with the same level of confidence and ease.
V Viking Customer
92 days ago

Unrivaled Customer Care and Quality Service at VikingDirect.ie!

After a recent purchase experience with VikingDirect.ie, I felt compelled to share my feedback. Despite encountering a minor setback with loose bulk items affecting the packaging and goods, I was truly impressed by the excellent customer service provided by the team. Upon receiving my order of paper, I noticed that the items were not tightly packed in the cardboard box, causing them to shift and damage the packaging and a few sheets. Nevertheless, the team at VikingDirect.ie demonstrated utmost professionalism and promptly addressed my concerns. I appreciated their proactive approach in ensuring customer satisfaction. Although only a small portion of the paper was affected, the team's attentiveness and willingness to resolve the issue left a lasting impression on me. Their commitment to quality and customer care shines through, even in the face of unexpected challenges. Moreover, I have been a loyal customer of VikingDirect.ie, and this isolated incident did not overshadow the consistently high-quality products and reliable service that I have come to expect from them. I have full confidence in their dedication to providing top-notch office supplies and am grateful for their swift response to my feedback. I highly recommend VikingDirect.ie to anyone in search of a reputable supplier with a strong emphasis on customer satisfaction. Thank you, VikingDirect.ie, for your exceptional service and for continuously raising the bar in the industry.
J John O'Connell
92 days ago

Above and Beyond: Viking Direct’s Support Team Resolves Billing Woes with Grace

Navigating through online transactions can sometimes be a bumpy road, but my recent experience with Viking Direct's customer care team left me feeling truly valued and supported. Despite encountering an unexpected extra cost glitch on their website, the efficient and empathetic customer service representatives swiftly stepped in to rectify the issue. I was initially taken aback when the site automatically included an additional charge that I had not selected. Even after diligently ticking "no," the unwanted fee persisted, causing me distress. However, I reached out to Viking Direct's support team, hoping for a resolution. To my delight, they not only acknowledged my concern promptly but also went above and beyond to ensure that the billing discrepancy was swiftly corrected, putting my mind at ease. Their proactive approach and genuine commitment to customer satisfaction truly set them apart. I am grateful for their responsiveness, professionalism, and dedication to resolving issues efficiently. This experience has solidified my trust in Viking Direct as a company that values its customers and prioritizes their satisfaction. Thank you, Viking Direct, for turning a moment of uncertainty into a testament of exceptional customer service.
D David Brown
92 days ago

Seamless Navigation, Unbeatable Costs: A Raving Review for Viking Direct

Embarking on my journey with Viking Direct through their website was an absolute delight. The user-friendly interface and seamless navigation made finding what I needed a breeze. With just a few clicks, I was able to explore their wide range of products and locate exactly what I was looking for without any hassle. What truly stood out to me were the costs – truly excellent! Not only did I find top-notch products, but the prices were unbeatable. The value for money offered by Viking Direct is unparalleled, making it my go-to destination for all my office needs. In a world where online shopping can sometimes be overwhelming, Viking Direct has mastered the art of providing a simple yet enriching experience for their customers. I couldn't recommend them enough for their remarkable service, fantastic prices, and user-friendly website. A truly exceptional shopping experience awaits you at Viking Direct – give them a try, and you won't be disappointed!
V Viking Customer
93 days ago

Unmatched Service and Transparency: My Exceptional Journey with vikingdirect.ie

From the moment I engaged with vikingdirect.ie, I was enveloped in a sense of care and consideration that is truly rare in today's fast-paced world. Every step of the way, they kept me in the loop, ensuring that I was well-informed and never left wondering about the status of my order. This level of transparency not only reassured me but also built a foundation of trust that is invaluable in any customer-business relationship. My experience with vikingdirect.ie was nothing short of grand. It was not just about the products I purchased but also about the service that accompanied it. The attention to detail, the personalized touch in their communication, and the genuine concern for my satisfaction were evident in every interaction I had with them. In a world where customer service often feels like a mere transaction, vikingdirect.ie stood out as a beacon of excellence. They didn't just meet my expectations; they exceeded them in ways that left me truly impressed. This level of dedication to customer satisfaction is something that sets vikingdirect.ie apart and makes them a brand that I will continue to patronize and recommend to others without hesitation. Thank you, vikingdirect.ie, for proving that exceptional service and transparency are not just ideals but realities that can be achieved.
T Tanya
99 days ago

Exemplary Customer Care Experience Through Direct Communication Channels

During my recent interaction with Viking Direct, I encountered exceptional customer service when I opted to reach out via phone communication. The representative I spoke with demonstrated a high level of expertise and efficiency, guiding me through the process of placing my order with ease and precision. Although I initially attempted to seek assistance through their online chat feature, I was met with a less-than-satisfactory experience. After being left waiting for approximately 5 minutes following the agent's introduction, I found myself having to reiterate my concerns, leading to a frustrating cycle of repetition and unresponsiveness. However, the seamless and beneficial interaction I encountered over the phone served as a stark contrast to my initial online encounter. The personalized assistance and prompt resolution provided through direct communication channels undoubtedly left a lasting impression on me, highlighting the significant impact of effective customer service delivery in fostering positive customer experiences.
S Susan Clulow
100 days ago

Rediscovering Home Comforts: A Tribute to Yorkshire Tea from Viking Direct

As an expat craving a taste of home, stumbling upon Yorkshire tea on Viking Direct was like finding a hidden treasure trove. The familiar aroma, the nostalgic flavor - it was a sip of comfort in a foreign land. Ordering a year's supply felt like stocking up on happiness. The reasonable prices and lightning-fast delivery made the experience even sweeter. Thank you, Viking Direct, for bridging the distance and bringing a piece of Yorkshire to my doorstep. Each cuppa is now more than just tea; it's a moment of solace and connection to my roots. Cheers to the perfect blend!
K Kathy Fleming
113 days ago

EXCEPTIONAL SERVICE AND SEAMLESS SHOPPING JOURNEY

After a frustrating experience attempting to purchase Epson cartridges directly from their website, I stumbled upon Viking Direct's online store. With a deep sigh of relief, I can confidently say that my shopping ordeal was instantly transformed into a breeze. The process of acquiring the much-needed items from Viking Direct was not only straightforward but also surprisingly pleasant, earning them a solid ten stars in my book! From the seamless navigation on their website to the hassle-free checkout process, Viking Direct truly exceeded my expectations. Gone were the hours wasted on futile phone calls and needless stress. I now pledge my loyalty to Viking Direct for all my business needs, knowing that each transaction will be met with efficiency and excellence. Thank you, Viking Direct, for restoring my faith in online shopping and providing such an exceptional level of service. Kathy Fleming

Introduction

Viking Direct Ireland (vikingdirect.ie) is an online retailer that specializes in office supplies, stationery, and office furniture. With a wide range of products, competitive pricing, and a user-friendly website, Viking Direct has become a popular choice for businesses of all sizes. In this editorial review, we will delve into various aspects of Viking Direct Ireland's offerings, customer service, user experience, pricing, product quality, and more.

Pros and Cons

Pros:
  • Extensive selection of office supplies and equipment
  • Competitive pricing and value for money
  • User-friendly website with easy navigation
  • Dedicated customer service team
  • Fast and reliable shipping
Cons:
  • Limited range of office furniture options
  • Some items may have longer delivery times

User Experience

Viking Direct Ireland's website offers a seamless and user-friendly experience. Its clean and intuitive interface allows users to easily navigate through various categories, search for specific products, and make purchases hassle-free. The website also features detailed product descriptions, specifications, and customer reviews, enabling informed decision-making.

Pricing and Value for Money

Viking Direct Ireland offers competitive pricing across a wide range of office supplies and equipment. Their prices are often lower than traditional brick-and-mortar stores, making them a cost-effective option for businesses. Additionally, Viking Direct frequently offers promotions and discounts, providing further value for money.

Customer Service

Viking Direct Ireland prides itself on its dedicated customer service team. They are easily reachable via phone or email and strive to assist customers promptly and efficiently. Customer queries, issues, and returns are handled professionally, ensuring a positive buying experience.

Product Quality and Selection

Viking Direct Ireland offers a vast selection of office supplies and equipment from reputable brands, ensuring high-quality products. From basic stationery items to advanced technology solutions, customers can find everything they need to equip their office. However, the range of office furniture options is relatively limited compared to other categories.

Website Usability

The website's usability is exceptional, with a responsive design that works seamlessly across different devices. The search functionality is robust, allowing users to quickly find specific products. The checkout process is simple, secure, and supports various payment options, making it convenient for customers.

Returns and Exchanges

Viking Direct Ireland has a fair returns and exchanges policy. Customers can return items within a specified timeframe if they are unused and in their original packaging. The process is hassle-free, and the customer service team assists in resolving any issues or concerns.

Promotions and Discounts

Viking Direct Ireland frequently offers promotions and discounts on a range of products. These can be found on their website or through their email newsletters. Customers can save money by taking advantage of these deals, further enhancing the value for money.

Reputation

Viking Direct Ireland has built a strong reputation in the industry through its commitment to customer satisfaction, high-quality products, and competitive pricing. Positive customer reviews and testimonials attest to their reliability and professionalism.

Payment Options

Viking Direct Ireland accepts various payment options, including major credit and debit cards, as well as PayPal. This flexibility ensures that customers can choose their preferred method of payment for a seamless checkout experience.

Loyalty Programs

Viking Direct Ireland offers a loyalty program to reward frequent customers. By joining, customers can earn points on every purchase, which can later be redeemed for discounts or exclusive offers. This loyalty program encourages customer loyalty and provides an added benefit to loyal shoppers.

Customer Reviews

Customer reviews on Viking Direct Ireland's website showcase real experiences and opinions, helping potential buyers make informed decisions. These reviews are invaluable in understanding the product quality, delivery times, and overall satisfaction of previous customers.

Community Involvement

Viking Direct Ireland demonstrates its commitment to community involvement through various initiatives. They actively engage in charitable partnerships and environmentally-friendly practices, showcasing their responsibility as a corporate entity.

Shipping and Costs

Viking Direct Ireland offers fast and reliable shipping, ensuring prompt delivery of orders. Shipping costs vary depending on the order size and destination. However, they often offer free shipping promotions or reduced rates for larger orders, adding further value for money. In conclusion, Viking Direct Ireland stands out as a reliable and cost-effective online retailer for office supplies and equipment. With a user-friendly website, extensive product selection, competitive pricing, and excellent customer service, Viking Direct offers businesses a seamless and satisfying shopping experience.