Users Voice for Vilebrequin

90% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
10% users rated Excellent
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Vilebrequin Overall rating
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Review article published on: 22 Nov 2019

Last updated by on 11 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Jun 2022 5 5 5 4.9 5 5
Jul 2022 5 1.2 1.4 4.5 4.5 1
Aug 2022 5 1.5 5 4.3 4.3 1
Sep 2022 5 1.2 5 4.8 4.8 1
Mar 2023 1.7 1.3 1 4.2 4.3 1
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Detailed Vilebrequin Review by

Introduction

Vilebrequin.com is a European luxury swimwear brand that specializes in men's and children's beachwear. The brand was founded in 1971 and has since then gained a reputation for producing high-quality, stylish, and comfortable swimwear that is perfect for any occasion.

Pros and Cons

Pros: - Vilebrequin.com offers a wide range of stylish swimwear for men and children. - The website has a user-friendly interface that makes it easy to navigate. - The brand is known for producing high-quality swimwear that is comfortable and long-lasting. - The website offers free shipping on all orders. Cons: - The swimwear can be quite expensive. - The brand primarily focuses on men's swimwear, which may not be suitable for all consumers. - The brand does not offer any loyalty programs or incentives for repeat customers.

User Experience

The Vilebrequin.com website offers a seamless user experience that is both easy to navigate and visually appealing. Its clean and straightforward interface makes it easy for users to search and filter products based on their preferences. Moreover, the website's quick load time ensures that users can quickly find the information they need and make purchases seamlessly.

Pricing and Value for Money

Vilebrequin.com's swimwear can be quite expensive, with prices ranging from $140 to $900. While these prices may seem steep, they are reflective of the brand's commitment to producing high-quality swimwear that offers both style and comfort. However, the website offers free shipping on all orders, which can save customers a considerable amount of money.

Alternatives

Some notable alternatives to Vilebrequin.com include: - Speedo.com: Speedo is a well-known swimwear brand that offers a wide range of affordable and high-quality swimwear for men, women, and children. - Orlebarbrown.com: Orlebar Brown is a luxury swimwear brand that produces high-quality swimwear for men and women.

Customer Service

Vilebrequin.com offers excellent customer service, with a dedicated hotline that customers can use to get in touch with the brand's support team. Moreover, the brand's customer service agents are knowledgeable and polite, ensuring that all customer queries are answered promptly and satisfactorily.

Product Quality and Selection

Vilebrequin.com offers a wide range of high-quality swimwear for men and children, with a focus on stylish designs and superior comfort. Moreover, the website features products that are made from high-quality materials like cotton, linen, and synthetic fibers, ensuring that customers get value for money with every purchase.

Website Usability

The Vilebrequin.com website is designed to be user-friendly, with an intuitive interface that allows users to navigate the site and make purchases quickly and easily. The site is also optimized for mobile devices, ensuring that customers can access it on the go.

Returns and Exchanges

Vilebrequin.com offers a hassle-free returns and exchanges policy, allowing customers to return items within 14 days of purchase. However, the brand's swimwear must be returned in their original condition, with all tags and labels intact.

Promotions and Discounts

Vilebrequin.com occasionally offers promotions and discounts to its customers, such as free shipping on orders over a certain amount or discounts on specific product categories.

Reputation

Vilebrequin.com has an excellent reputation for producing high-quality swimwear that is stylish, comfortable, and long-lasting. The brand has garnered a loyal customer base that trusts the brand's commitment to quality and stylish swimwear.

Payment Options

Vilebrequin.com accepts a range of payment options, such as credit and debit cards and PayPal. The brand's payment gateway is secure, ensuring that transactions are safe and secure.

Loyalty Programs

Vilebrequin.com does not offer any loyalty programs or incentives for repeat customers, which may be a downside for customers who regularly purchase swimwear from the brand.

Customer Reviews

Customers have generally praised Vilebrequin.com for producing high-quality, stylish swimwear that is both comfortable and long-lasting. Many reviewers commend the brand's attention to detail and excellent customer service.

Community Involvement

Vilebrequin.com is involved in various community initiatives, such as sponsoring charity events and collaborating with other luxury brands. These initiatives reflect the brand's commitment to supporting the communities in which it operates.

Shipping and Costs

Vilebrequin.com offers free shipping on all orders, which is a significant advantage for customers who want to save money on shipping costs. However, customers should note that international shipping may incur additional fees and taxes.

Vilebrequin Recent User Reviews

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Reviewer Name: Piotr Dudek

Review Submission Date: 2022-08-26

Review Title: Kranke Bude, schlechte Qualität, ignoranter Service
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Review Description: Krankes Unternehmen. Sick company with very bad quality. Lady from customer service with the name Nicoleta (Nicoleta Vilebrequin Kundenservicecontact.e(at)vilebrequin.com, +49 69 96 75 87 28) playing on nerves of your customer - totally ignorant, behaving I would even say pretty stupid - maybe some teenager? Unabhängig davon, schalte ich den Rechtsschutz ein weil ich mit Ignoranten nicht diskutieren werde

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Reviewer Name: Michael Parish

Review Submission Date: 2022-08-18

Review Title: Absolute disgrace of a company
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Review Description: Absolute disgrace of a company. The after sale service is not existent and they will not respond to any emails.Such a shame as their swimwear is great but the service is appalling.

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Reviewer Name: D W

Review Submission Date: 2022-08-07

Review Title: Vilebrequinn customer service brushed…
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Review Description: Vilebrequinn customer service brushed me off after i complained about rust stains from metal rivets in Morea boxer swimming shorts.Don't buy them. Poor quality.

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Reviewer Name: Riccardo Mondin

Review Submission Date: 2022-07-08

Review Title: Appalling post sale
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Review Description: Appalling post sale, sent a tight item back and the package got lost by the courier they chose..now two months have gone by and I'm still waiting for a refund! Stay far away from the online store!

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Reviewer Name: Andreas

Review Submission Date: 2022-06-21

Review Title: Extremely slow refund process
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Review Description: Extremely slow refund process. For such a premium brand its not acceptable to let your customers wait up 3 weeks plus shipping time.

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Reviewer Name: JAM

Review Submission Date: 2021-09-16

Review Title: Perfect, but pricey
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Review Description: Rather pricey, but worth the money in my opinion. For some it may be not. Very high quality swim shorts, perfect in every aspect. But of course, if you don't think a pair of shorts can worth $150, Vilebrequin won't going to change your mind.

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