Users Voice for Vimeo

95% users rated Terrible
0% users rated Poor
0% users rated Average
2% users rated Very Good
3% users rated Excellent
Pie Chart Review Representation for Vimeo
Vimeo Overall rating
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Review article published on: 19 May 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Nov 2022 5 2 4.1 5 4.2 5
Dec 2022 1 5 5 5 5 1.8
Jan 2023 5 5 3 2 3.6 5
Feb 2023 1.5 1.8 5 1 5 3.4
Mar 2023 1 5 5 5 5 3.1
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Detailed Vimeo Review by

Introduction

When it comes to viewing and sharing high-quality videos online, Vimeo.com is a top choice for filmmakers, video producers, and enthusiasts alike. Founded in 2004, the platform has been providing a space for creative minds to showcase their work for over 17 years. Unlike other video hosting sites, Vimeo prioritizes quality over quantity, with a focus on providing a professional-grade platform that is both easy to use and aesthetically pleasing.

Pros and Cons

Pros: • High-quality videos: Videos on Vimeo.com are known for being of high quality, and the platform supports 4K Ultra HD resolution. • Customizable player: You can customize the player design and colors to match the aesthetics of your website or personal brand. • Monetization options: Vimeo offers a range of monetization options, including rental, purchase, and subscription models. • Privacy settings: Vimeo provides several privacy options to ensure that your videos only reach your intended audience. Cons: • Limited social aspect: Vimeo focuses more on professional quality videos than social interactions with other users. • Higher pricing: Vimeo's pricing plans are more expensive compared to competitors like YouTube. • Limited traffic: Vimeo has a smaller viewer base compared to other video hosting sites.

User Experience

Vimeo.com offers a user-friendly interface that is easy to navigate, making it simple to upload, share, and manage your videos. The player is highly customizable, allowing users to change the color and design to match their personal brand. Furthermore, Vimeo's clean design and layout make it easy for viewers to enjoy the content without any distractions.

Pricing and Value for Money

Vimeo offers a range of pricing plans that cater to different needs, from individual creators to businesses. The basic plan starts at $7 per month, offering 500MB per week of upload quota and three channels for showcasing videos. Meanwhile, the most expensive plan, Vimeo Enterprise, starts at $50 per month, and it offers a huge 7TB per year of upload quota and advanced security features, making it perfect for large-scale business use. Overall, Vimeo's pricing may be higher than its competitors, but the platform's professional-grade features make it worth the extra cost.

Alternatives

YouTube is Vimeo's biggest competitor when it comes to video hosting sites. It has a larger audience and is better suited for social interactions. However, Vimeo's focus on high-quality video and professional features make it a great choice for artists, filmmakers, and businesses looking to showcase their work.

Customer Service

Vimeo offers customer service via live chat and email support. Their support team is responsive and knowledgeable, ensuring that you get the help you need as quickly as possible. In addition, Vimeo's help center is packed with useful resources, such as video tutorials and FAQs, which can help you troubleshoot any issues you might encounter.

Product Quality and Selection

Vimeo prides itself on providing professional-grade video quality, making it an excellent platform for showcasing high-quality video content. Additionally, Vimeo supports a wide range of video formats and resolutions, making it suitable for videos of all types.

Website Usability

Vimeo's platform is well-designed, and the interface is easy to use. Navigating the site is a breeze with intuitive menus and links. Additionally, Vimeo offers an array of customization options, such as customizable player design, which allows users to create a unique and personalized video viewing experience.

Reputation

With over a decade of operation, Vimeo has built a solid reputation for providing professional-grade video hosting services. The platform is widely considered a top choice for creatives thanks to its focus on high-quality content, professional features, and extensive customization options.

Payment Options

Vimeo accepts various payment methods, including credit cards, PayPal, and Apple Pay. The payment process is straightforward and easy to navigate, ensuring that you can complete your payment quickly and securely.

Loyalty Programs

Vimeo offers various loyalty programs, including referral programs and discounts for annual subscriptions.

Customer Reviews

Vimeo has received positive reviews across multiple review platforms, with users praising the platform's high-quality videos, professional features, and customization options.

Community Involvement

Vimeo hosts various community events, such as workshops, screenings, and networking events, to promote collaboration among filmmakers and video creators. Furthermore, Vimeo's community page provides users with a space to connect and collaborate with other like-minded individuals.

Shipping and Costs

As Vimeo is a video hosting site, there are no shipping costs associated with the platform. Pricing plans are monthly subscriptions billed at the beginning of each billing cycle.

Vimeo Recent User Reviews

User Rating

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Reviewer Name: DAVID

Review Submission Date: 2023-02-06

Review Title: These people are thieves
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Review Description: These people are thieves. They have stolen my money. Stay the heck away from Vimeo

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Reviewer Name: Kristaps Cimka

Review Submission Date: 2023-02-05

Review Title: they stoled my money
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Review Description: they stoled my money

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Reviewer Name: Luz Cruz

Review Submission Date: 2023-02-04

Review Title: Scammer's worst app ever
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Review Description: This is my 1st time using this app they locked me out with my money in it this is the worst scammers I have ever come across I hope the bureau investigation investigates these people and shut them down I've sent on my credentials nobody has called me it's been 3 days and my money still in the account and I cannot transfer it or use it..

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Reviewer Name: AJ Januszczak

Review Submission Date: 2023-01-24

Review Title: VIMEO SUCKS!
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Review Description: I signed up for a "Free Trial" and Vimeo attempted to charge my credit card for $186. Then they sent me an email to update my credit card info. SCAMMERS, DISHONEST, MISLEADING, GREEDY & THEIR VIDEOS SUCK!If you want to do VIDEOS try VEED! Their videos are easy to put together & they HONOR their FREE TRIAL. Amen ?

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Reviewer Name: Sam Triglone

Review Submission Date: 2023-01-09

Review Title: Waste of time making "free" videos here
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Review Description: Went through the process of making a video using the free software which took a while, after I saved it they plastered a giant Vimeo logo over the top of it which not only made it look bad but also made the subtitles I'd added completely unreadable. If they had displayed the logo while I was making it or told me they were going to stick a giant logo on it when I was finished I wouldn't have bothered. Now I have to start the whole thing again.

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Reviewer Name: jma

Review Submission Date: 2022-12-20

Review Title: Have nothing to do with them
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Review Description: Have no idea how they got hold of my email account - you cannot unsubscribe. They will pester you for ever. Even when you go through the unsubscribing process they will inform you, that having unsubscribed, you will continue receiving certain emails from them.

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Reviewer Name: Raymond Kuang

Review Submission Date: 2022-12-07

Review Title: Vimeo is an alright platform if you…
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Review Description: Vimeo is an alright platform if you want to watch other people's video without worrying about being interrupted by ads.

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Reviewer Name: Luca Majno

Review Submission Date: 2022-12-02

Review Title: Terrible
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Review Description: Terrible. Have been trying to cancel free trial for 2 hours, still unable to proceed. Will never purchase again - worst experience to date with free trials.

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Reviewer Name: Rory Bresnihan

Review Submission Date: 2022-11-12

Review Title: Devious Practices.
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Review Description: Somewhere along the line this company became really devious - Hidden costs, no email warnings of auto-renewal, extortionist costs etc.Avoid if you can.

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Reviewer Name: D. Mustert

Review Submission Date: 2022-10-25

Review Title: Worst video site ever!
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Review Description: I've exactly the same as the people below. I had a free account and I just couldn't delete my account by the deadline. It gave, supposedly, an error message. And 2 days after the deadline, I was able to delete the account but it just debited 130 euros. With no description of what! I am going to refund it if I don't receive a response as soon as possible!