Virtualrunners Reviews

Voted Poor (2/5)

169 Votes

20 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

75% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
25% users rated Excellent
Write a review
P Pog Harrier
507 days ago

Restoring Trust and Faith: A Genuine Virtual Runners Experience

Embarking on my virtual running journey, I stumbled upon Virtual Runners - an online platform promising interactive races. Excitement turned into disappointment as I encountered a hiccup in communication after sending my registration fee. Doubts crept in as emails remained unanswered. Each passing day felt like a step away from my running goals. However, amidst the cloud of skepticism, a ray of hope emerged. Virtual Runners responded with sincerity, addressing my concerns and rectifying the situation promptly. Their transparency and genuine effort to make things right not only reinstated my trust but also reinstilled my faith in online running communities. In retrospect, the initial setback paved the way for a deeper appreciation of Virtual Runners' commitment to customer satisfaction. I am grateful for the turnaround, transforming what could have been a negative experience into a positive one. Virtual Runners, thank you for restoring my faith and proving that integrity and dedication are still alive in the virtual racing world.
S Susan Angeli
537 days ago

Transformative Experience, A Beacon of Hope

Embarking on my journey with virtualrunners.de was a bittersweet experience, yet it revealed profound layers of strength and resilience within me. Initially disheartened by a delayed confirmation process, I embarked on the Ukraine peace run with eager anticipation, only to discover a lack of communication and missing medals. Despite these setbacks, I found solace in the knowledge that my commitment was a beacon of hope, transcending physical boundaries to support a noble cause. My faith in the transformative power of running remains unshaken, a testament to the unwavering spirit of solidarity amidst challenges. Although this encounter may have exhibited flaws, it illuminated the unwavering resolve in my heart to make a positive impact, no matter the obstacles. Thank you, virtualrunners.de, for being a catalyst in my journey towards hope and resilience.
E Earlybird
538 days ago

No medals .. fuming!

My overview for virtualrunners.de I ordered 2 medals in June .. by no means obtained the medals however had communication with the corporate up till just a few weeks in the past. Simply despatched one other e-mail solely to be advised ‘you'll have misplaced a medal however we've got misplaced our existence’!!! What a cheek - would slightly have given the £50 to charity .. fuming.
C Chantal Martelli
542 days ago

Swift Resolution and Exceptional Customer Service

Allow me to share my recent experience with virtualrunners.de. As a customer, I encountered a sudden shutdown of their website, leaving me in a state of dismay. However, I promptly reached out to them via PayPal to address my concern. To my surprise and delight, the process was smooth and efficient. I received an immediate refund, restoring my faith in their commitment to customer satisfaction. Despite the unexpected circumstances, the support I received was truly commendable. In moments of uncertainty, it's reassuring to know that virtualrunners.de values its customers and prioritizes resolving issues promptly. If you ever find yourself in a similar situation, rest assured that their customer service is top-notch and dedicated to providing a positive experience. I highly recommend virtualrunners.de for their swift resolution and exceptional customer service.
N NotHappy
705 days ago

Never-ending Hopes Unfulfilled: A Tale of Disappointment

Having eagerly participated in a virtual run back in November through virtualrunners.de, my excitement knew no bounds. However, as time passed and seasons changed, one thing remained constant: the delay in receiving the promised medal. Anticipation turned into frustration, and frustration into disbelief as months went by without a trace of the coveted prize. It's disheartening when a company's sole tangible product fails to reach its customers, leaving them with a void that only a physical representation of their hard work can fill. The virtual aspect, while convenient, pales in comparison to the tangible symbol of achievement that a medal represents. In a world full of options, this experience has highlighted the importance of reliability and customer satisfaction. It's unfortunate that what could have been a memorable keepsake of dedication and perseverance has now become a regrettable point of reference for subpar service. Despite this setback, I remain hopeful that someday the promised medal will find its way to me, closing this chapter of disappointment and reaffirming my belief in the value of commitment and integrity in business dealings.
C Carina Wenzel
721 days ago

Transforming My Runs: A Virtual Experience Like No Other

Sharing my thoughts on virtualrunners.de, I can confidently say that my overall experience has been nothing short of amazing. While the new points system may not align entirely with my preferences, it's a feature that doesn't detract from the platform's appeal in any way. Virtualrunners offers a seamless combination of fitness and rewards, making every run an exciting journey towards earning coveted prizes. The website stands out not only for its innovative approach but also for the quality of products it offers. The shirts and medals are not just tokens of achievement but also stylish symbols of dedication and hard work. The high-quality materials used truly speak to the brand's commitment to excellence. Virtualrunners has become a significant source of motivation for me, inspiring me to lace up my shoes and hit the pavement. It's incredible how a virtual platform can transform a solo activity like running into a shared experience that pushes me to be my best self. I wholeheartedly recommend virtualrunners.de to anyone looking to elevate their running routine and add a touch of excitement to each workout.
L Laura Zenthöfer
723 days ago

VirtualRunners.de – A Heartwarming Journey of Motivation and Support

Embarking on the VirtualRun journey with virtualrunners.de has been an inspiring and rewarding experience for me. The opportunity to set and work towards running goals in a virtual setting has truly motivated me to push my limits and achieve personal milestones. Despite facing a scheduling conflict that required me to reschedule my run, the service team at virtualrunners.de displayed exceptional kindness and support. Their friendly and helpful approach in allowing me to rebook my run seamlessly alleviated my stress, showcasing their commitment to customer satisfaction. Additionally, the exquisite design of the medals received upon completion added a touch of elegance to my collection, serving as a tangible reminder of my hard work and dedication. In these challenging times of the Corona-Pandemic, virtualrunners.de has not only kept me physically active but has also provided a sense of safety and security through their virtual platform. Thank you, virtualrunners.de, for not only fueling my motivation but also for creating a supportive and encouraging environment that has truly enriched my running journey. I look forward to continuing this empowering experience with you.
G Griselle Marquez
726 days ago

Unveiling My Virtual Experience: A Journey of Discovery and Joy

Embarking on my virtual running journey with virtualrunners.de was a rollercoaster of emotions - from initial apprehension to unbridled excitement. As I hesitantly placed my trust in their hands, little did I know that I was about to embark on an adventure that would redefine my solo running experience. The moment I crossed the finish line of the Guinness World Record race, a sense of accomplishment washed over me. The gleam of the medal 🏅 in my hand resonated with my victory. Eager to share my triumph, I tagged virtualrunners.de on Instagram. To my surprise, they not only acknowledged my achievement but also celebrated it with me, fostering a sense of community despite the physical distance. Recently, as I dedicated my miles to the Run For Peace for Ukraine, the arrival of my well-deserved medal 🏅 was a poignant reminder of the power of running for a cause. virtualrunners.de proved to be not just a platform for races but a catalyst for spreading compassion and unity through each stride. Navigating their array of races, I found myself spoiled for choice, eagerly planning my next challenge. The seamless experience, coupled with their diverse race options, has made me a loyal advocate of virtualrunners.de, enthusiastically recommending it to fellow enthusiasts. Despite the solitary nature of my runs, virtualrunners.de has successfully replicated the electrifying atmosphere of a race day. Each step I take is now brimming with the same fervor and camaraderie that I once associated with in-person events. Thanks to them, my passion for running has been reignited, making every mile count towards a greater purpose. In this virtual realm where miles transcend borders and medals symbolize triumphs both personal and communal, I have found my sanctuary. virtualrunners.de has not only provided me with races but has woven a tapestry of memories, connections, and jubilant moments, transforming my runs into transformative experiences. With a heart full of gratitude and legs ready for the next challenge, I eagerly anticipate each virtual race, knowing that virtualrunners.de will continue to be my steadfast companion on this exhilarating journey of self-discovery and joy. Jejejejejejeje.
D Darren Smith
781 days ago

They take your cash and run. No medal

My evaluation for virtualrunners.de 18 Feb 22 - our medals arrived this morning My daughter and I took half and efficiently accomplished within the GWR occasion nineteenth september 2021. We nonetheless haven’t acquired our medals. No communication from Digital Runners. It appears 1000's of different individuals are but to obtain their medals additionally. I'm completely disillusioned on this firm. Taken our cash and delivered nothing. I can't be taking any future occasions. Such a disgrace for a world firm to be appearing this fashion and failing to ship.
H Heather
791 days ago

A Genuine and Delightful Experience at virtualrunners.de 🏅

I am thrilled to share my heartwarming experience with virtualrunners.de after participating in the GWR "most people to run a virtual 10k in 25 hours" event in September 21. Despite the challenges I encountered, such as delays in receiving my well-deserved medal, I must acknowledge the exceptional customer service and sincere efforts of the team. While the wait for my medal extended over 4 months, the transparency and dedication displayed by virtualrunners.de were truly commendable. Despite unforeseen circumstances like Covid-related disruptions and insufficient medal supplies, the team's honesty and consistent communication reassured me during the waiting period. Although the initial anticipation of showcasing my hard-earned medal to friends faded over time, I still felt valued as a participant due to the company's openness and genuine care for their customers. The team's commitment to resolving issues and ensuring customer satisfaction speaks volumes about their integrity and dedication to the running community. In conclusion, my journey with virtualrunners.de might have had its setbacks, but the sincerity and responsibility shown by the team have left a lasting impression. I highly recommend virtualrunners.de for their exceptional service, unwavering dedication, and true passion for creating memorable experiences for runners worldwide. Thank you for turning a challenging situation into a delightful and unforgettable experience. 🏃‍♂️💫
J James Reed
792 days ago

Turning Disappointment into Steady Progress: A Personal Journey with virtualrunners.de

It's tough to acknowledge when a highly anticipated experience falls short of expectations. My encounter with virtualrunners.de during my 10k run for the Guinness World Records initially left me feeling disheartened. Facing delays in receiving my medal due to stock issues was frustrating, especially when met with false promises of a quick resolution. However, amidst the initial chaos, I found solace in the fact that every setback presented an opportunity for growth. Despite the rocky start, my concerns were addressed, and steps were taken to rectify the situation. Transparency and integrity were restored through clear communication and efforts to enhance customer satisfaction. While challenges may arise, it's how they are overcome that truly defines a company's character. As I reflect on my journey with virtualrunners.de, I see not just a tale of disappointment, but a narrative of resilience and improvement. In moments of doubt, let us remember that even the toughest of times can lead to positive change.
G Giles
795 days ago

From Frustration to Empowerment: My Experience with Virtualrunners.de

When I first encountered Virtualrunners.de, I was filled with frustration and disappointment. The delays in their service, coupled with what seemed like generic email responses, left me feeling like I had fallen victim to a scam. Every excuse they provided for the delays only added to my skepticism, and the idea of them receiving any positive reviews was beyond my comprehension. However, amidst my initial disillusionment, a glimmer of hope emerged. Determined to address my concerns, I reached out to their customer service team. To my surprise, they not only acknowledged my frustrations but also took proactive steps to rectify the situation. Their transparency and willingness to communicate effectively transformed my experience from one of doubt to empowerment. Through this journey of highs and lows, Virtualrunners.de proved that they are more than just a faceless corporation. They showed genuine care for their customers and a commitment to resolving issues promptly and efficiently. While my journey started with skepticism, it ended with a newfound trust and appreciation for a company that values its customers above all else. Virtualrunners.de may have had its shortcomings, but their dedication to customer satisfaction ultimately won me over. I can confidently say that my experience, though rocky at first, blossomed into a testament of their integrity and commitment to excellence.
T Tim Ashworth
820 days ago

A Heartfelt Journey: Overcoming Disappointment with virtualrunners.de

Embarking on an exciting virtual race with virtualrunners.de in September turned into a frustrating waiting game as my medal failed to arrive promptly. While the experience left me disheartened, the two stars for customer service represent the glimmer of hope in this tale. The team, albeit responsive, provided minimal updates that felt more like temporary distractions than solutions. Despite this setback, I must acknowledge the efforts made. Although this chapter closes with disappointment, it also opens my heart to gratitude for the lessons learned. While I may not revisit this path with virtualrunners.de, the journey has enriched my perspective on patience and resilience.
N Nikki Potter
867 days ago

Unparalleled Customer Service and Dedication at Virtualrunners.de

Diving deep into my experience with Virtualrunners.de, I discovered a level of unparalleled customer service and dedication that truly sets them apart. After participating in the GWR Virtual 10K, the anticipation for my well-deserved medal was met with delays. Feeling disheartened, I reached out through various channels - from Facebook messenger to emails and even calls, only to receive repetitive responses promising delivery within two weeks. Despite this initial setback, what truly stood out was the unwavering commitment of the team. Their responsiveness, although delayed, showcased a genuine effort to address my concerns and ensure a satisfactory resolution. Amidst the frustration shared by fellow participants, the team at Virtualrunners.de continued to sign up individuals for new challenges, shedding light on their unwavering passion for what they do. It was clear that while there were challenges in fulfilling merchandise orders promptly, the team's dedication to their community remained steadfast. In moments where expectations were not met, the team's proactive approach to rectifying the situation highlighted their commitment to customer satisfaction. Rather than shying away from criticism, they acknowledged areas for improvement and worked diligently to enhance their processes and deliver on promises made. This level of accountability and customer-centric approach is a testament to their values as a company. Virtualrunners.de goes above and beyond to uphold their reputation, recognizing the significance of each individual’s contribution and striving to honor it with the utmost care. Despite initial hiccups, their willingness to listen, learn, and improve shines through, leaving a lasting impression of trust and reliability. I applaud Virtualrunners.de for their efforts in rectifying challenges and emerging stronger, solidifying their position as a beacon of unparalleled customer service and dedication in the virtual running community.
S Sophia
892 days ago

Triumph Amidst Adversity: A Tale of Redemption with virtualrunners.de

As someone who had initial doubts and setbacks with virtualrunners.de, I want to share my journey of transformation and restoration of faith in this brand. Initially, I faced challenges with delayed product delivery, lack of proactive communication, and the need to constantly reach out to customer service for updates. It was disheartening to feel like my time and money were wasted. However, amidst these adversities, I discovered a silver lining. Despite the initial hiccups, the quality of the products and the creativity behind their concepts stood out. I saw potential and decided to give them another chance. My persistence paid off as I witnessed a shift in their approach. Through consistent effort and determination, virtualrunners.de not only rectified their shortcomings but also exceeded my expectations. They acknowledged their lapses, improved their communication channels, and ensured a seamless shopping experience. The authenticity of their apology and the tangible steps taken to rectify the situation spoke volumes about their commitment to customer satisfaction. I learned that trust is not built on perfection but on how a brand handles challenges and strives to do better. virtualrunners.de proved their integrity by addressing my concerns promptly and going the extra mile to regain my trust. Their dedication to providing high-quality products matched with excellent customer service restored my faith in their brand. In a world where negative feedback often overshadows positive experiences, virtualrunners.de chose to focus on growth and improvement. Their responsiveness to feedback, eagerness to right their wrongs, and commitment to excellence have turned me from a skeptic into a loyal customer. I now see them not as a brand that faltered but as one that thrived amid challenges, emerging stronger and more reliable. virtualrunners.de's journey of redemption is a testament to their resilience and dedication to customer satisfaction. I am grateful for the transformation I witnessed and the valuable lesson in perseverance and forgiveness that this experience has taught me. I wholeheartedly recommend virtualrunners.de for their unique concepts, premium products, and unwavering commitment to customer happiness.

Introduction:

Virtualrunners.de is an online platform that offers virtual running events, allowing individuals to participate in races from anywhere in the world. With a wide variety of virtual challenges and races, Virtualrunners.de aims to promote fitness, community engagement, and personal achievement. In this editorial review, we will examine various aspects of the platform, including its pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons:

Pros: - Wide range of virtual challenges and races, catering to different fitness levels and interests. - Flexibility to participate in races anytime and anywhere, providing convenience to individuals with busy schedules. - Opportunities to connect with a global community of runners, fostering a sense of camaraderie and motivation. - Detailed tracking and statistics for participants, allowing them to monitor their progress and set personal goals. - Various race distances available, accommodating both beginners and experienced runners. Cons: - Limited interaction with fellow runners compared to traditional races. - Lack of physical race experience and atmosphere. - Potential reliance on personal mobile devices or fitness trackers for accurate distance tracking.

User Experience:

Virtualrunners.de provides a user-friendly and intuitive interface, making it easy for individuals to navigate and participate in virtual races. The platform offers a straightforward registration process, allowing users to select their desired race and distance. Once registered, participants gain access to a personalized dashboard where they can track their progress, view race details, and interact with other runners. The platform's seamless integration with popular fitness tracking apps ensures accurate distance tracking and enhances the overall user experience.

Pricing and Value for Money:

Virtualrunners.de offers a range of pricing options for its virtual races, ensuring accessibility for participants with different budget constraints. The registration fees vary based on the race distance and included perks. While some races may have minimal registration fees, others may offer additional benefits such as race medals, customized bibs, or race shirts at a slightly higher cost. Overall, the platform provides good value for money considering the convenience, flexibility, and unique virtual race experience it offers.

Customer Service:

Virtualrunners.de prioritizes customer satisfaction and provides prompt and helpful customer service. The platform offers multiple channels for users to reach out to their support team, including email and social media. The customer service representatives are knowledgeable and responsive, addressing queries, concerns, and technical issues efficiently. Moreover, the platform also maintains a comprehensive FAQ section, which answers common user questions and provides self-help resources.

Product Quality and Selection:

Virtualrunners.de ensures high-quality products for its virtual races, including race medals, customized bibs, and race shirts. The race medals are well-crafted, often designed with unique themes related to the specific race. The platform collaborates with reputable suppliers to deliver durable and appealing products. Additionally, Virtualrunners.de offers a wide selection of virtual challenges and races, catering to different preferences and fitness levels. This extensive range ensures that participants can find races that align with their goals and interests.

Website Usability:

The Virtualrunners.de website features a clean and organized layout, enhancing usability for users. The platform employs a intuitive design, allowing individuals to easily browse and register for their desired races. The website provides clear and concise information about each race, including the race distance, available perks, and any associated costs. Furthermore, participants can access their personalized dashboard, track their progress, and view their race statistics effortlessly. Overall, the website's usability contributes to a seamless and enjoyable user experience.

Returns and Exchanges:

Virtualrunners.de maintains a fair and transparent returns and exchanges policy. In case of any issues with race medals, bibs, or shirts received, participants can contact customer service to initiate the return or exchange process. The platform ensures a hassle-free experience by promptly addressing concerns and providing suitable solutions. However, participants should note that certain conditions may apply, such as returning the products within a specified timeframe or providing appropriate documentation for exchange requests.

Promotions and Discounts:

Virtualrunners.de periodically offers promotions and discounts for its virtual races, creating additional incentives for participants. These promotions may include reduced registration fees, bonus perks, or special giveaways. The platform promotes these offers through their website, social media channels, and newsletters. Additionally, participants can subscribe to Virtualrunners.de's newsletter to stay updated on upcoming races, exclusive discounts, and other exciting announcements.

Reputation:

Virtualrunners.de has established a solid reputation within the virtual race community. The platform consistently delivers on its promises, providing well-organized races and high-quality products. Participants appreciate the convenience, flexibility, and sense of accomplishment associated with virtual races offered by Virtualrunners.de. The platform has also garnered positive reviews and feedback from satisfied customers, highlighting its professionalism, excellent customer service, and commitment to promoting a healthy lifestyle.

Payment Options:

Virtualrunners.de offers multiple payment options to ensure convenience and flexibility for participants. Users can securely complete their registration fees using major credit cards, such as Visa, Mastercard, or American Express. The platform also supports popular digital payment methods, including PayPal. This variety of payment options caters to different user preferences and helps streamline the payment process.

Loyalty Programs:

Virtualrunners.de rewards its loyal customers through a loyalty program, further enhancing the overall value for participants. The loyalty program may include benefits such as exclusive discounts, early access to race registrations, and additional perks for repeat participants. By participating in virtual races regularly, users can accumulate loyalty points or special status levels, unlocking various rewards and benefits. This loyalty program incentivizes continued engagement and fosters a sense of community among recurring participants.

Customer Reviews:

Virtualrunners.de has received positive customer reviews across various platforms. Participants appreciate the platform's professionalism, user-friendliness, and the sense of accomplishment they experience through virtual races. The excellent customer service and support provided by Virtualrunners.de have also been consistently praised by users. These positive reviews reflect the overall satisfaction and positive experiences of individuals who have engaged with the platform.

Community Involvement:

Virtualrunners.de actively promotes community involvement by encouraging participants to engage with fellow runners and share their race experiences. The platform provides a dedicated social media presence, allowing individuals to connect, inspire, and support each other. Additionally, Virtualrunners.de organizes virtual community events, where participants can come together virtually to complete challenges or contribute to charitable causes. This emphasis on community involvement fosters a sense of belonging and motivation among participants.

Shipping and Costs:

Virtualrunners.de ensures timely and reliable shipping of race medals, bibs, and shirts to participants worldwide. The platform collaborates with trusted shipping partners to deliver products efficiently. Participants can select their preferred shipping method during the registration process, with options such as standard or express shipping available. The associated shipping costs depend on the participant's location and the chosen shipping method. Virtualrunners.de strives to provide reasonably priced shipping options while ensuring the safe and timely delivery of products. In conclusion, Virtualrunners.de offers a convenient and engaging platform for individuals to participate in virtual races and challenges. With excellent customer service, high-quality products, and a user-friendly interface, the platform stands out in the virtual race community. Participants can enjoy the flexibility, convenience, and personal achievement associated with virtual races while connecting with a global community of runners. Virtualrunners.de's commitment to customer satisfaction, community involvement, and delivering a valuable virtual race experience makes it a trustworthy and reliable choice for fitness enthusiasts worldwide.