Vitalchoice User Reviews

Introduction

Vital Choice is an online store that specializes in premium quality seafood, organic food, and other specialty items. The company was founded in 2001 by Randy Hartnell, a commercial fisherman who wanted to provide consumers with easy access to high-quality seafood products. Vital Choice now offers a wide range of products, including wild-caught salmon, sablefish, tuna, and other seafood, as well as organic fruits and vegetables, healthy snacks, and supplements.

Pros and Cons

Pros:

• High-quality seafood and organic food
• Wide range of products to choose from
• User-friendly website
• Excellent customer service
• Competitive pricing

Cons:

• Somewhat limited selection compared to other online retailers
• Some products are more expensive than similar offerings from other brands

User Experience

The Vital Choice website is user-friendly and easy to navigate. The homepage highlights the latest products and special offers, while the categories and subcategories are well-organized, making it easy to find the products you're looking for. The checkout process is straightforward, and you can easily track your order after it has been shipped.

Pricing and Value for Money

Vital Choice's prices are competitive, and the company offers regular sales and discounts to help customers save even more. In general, the products are of excellent quality and are worth the price, although some products are more expensive than similar offerings from other brands.

Alternatives

Some alternatives to Vital Choice include Thrive Market, Wild Alaskan Company, and ButcherBox. These companies also offer high-quality organic and sustainable food products at competitive prices.

Customer Service

Vital Choice has excellent customer service, with a knowledgeable and friendly team that is always ready to help. The company offers a 100% satisfaction guarantee, so if you're not completely satisfied with your order, you can return it for a full refund or exchange.

Product Quality and Selection

Vital Choice is known for its high-quality seafood products, which are sustainably sourced and wild-caught. The company also offers a range of organic fruits and vegetables, healthy snacks, and supplements. While the selection is somewhat limited compared to other online retailers, the products are of excellent quality.

Website Usability

The Vital Choice website is user-friendly, with a clear layout and easy-to-use navigation. The search function works well, and you can filter by various criteria, such as product type, price range, and dietary preferences.

Returns and Exchanges

Vital Choice offers a 100% satisfaction guarantee, so if you're not completely satisfied with your order, you can return it for a full refund or exchange. The company also covers the cost of return shipping, making the process hassle-free.

Promotions and Discounts

Vital Choice regularly offers promotions and discounts, both on its website and through email newsletters. You can save up to 15% off your first order by signing up for the newsletter.

Reputation

Vital Choice has a strong reputation for selling high-quality, sustainably sourced products. The company has received numerous awards and accolades from organizations such as the Monterey Bay Aquarium Seafood Watch, and has been featured in publications such as Forbes, MSNBC, and The Wall Street Journal.

Payment Options

Vital Choice accepts all major credit cards, as well as PayPal.

Loyalty Programs

Vital Choice does not currently offer a loyalty program.

Customer Reviews

Vital Choice has positive customer reviews, with customers praising the high quality of the products, quick shipping, and excellent customer service.

Community Involvement

Vital Choice is committed to sustainability and supports various environmental organizations, such as the Ocean Conservancy and the Alaska Marine Conservation Council.

Shipping and Costs

Vital Choice offers free shipping on orders over $99, and charges a flat rate of $9.99 for orders under $99. The company ships to all 50 states, and also offers international shipping to select countries. Orders are typically shipped within 1-2 business days.