Users Voice for Vitaminexpress

26% users rated Terrible
0% users rated Poor
0% users rated Average
3% users rated Very Good
71% users rated Excellent
Pie Chart Review Representation for Vitaminexpress
Vitaminexpress Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 17 Apr 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Nov 2022 5 5 5 2.7 1 3.8
Dec 2022 4.4 5 1.8 5 5 5
Jan 2023 5 2.7 5 4.6 1.5 4.2
Feb 2023 4 3 3.4 5 5 5
Mar 2023 3 5 3.1 5 5 5
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Detailed Vitaminexpress Review by

Introduction:

Vitaminexpress.org is an online retailer specializing in vitamins, supplements, and health products for overall well-being. With over 40 brands available, the company provides high-quality products at competitive prices.

Pros and Cons:

Pros:
  • Wide selection of products from numerous reputable brands
  • Competitive pricing and value for money
  • User-friendly website with easy navigation and search function
  • Quick and reliable shipping, with free shipping for orders over $49
  • Top-notch customer service with easy access to support via phone or email
Cons:
  • Some customers have reported issues with delivery times and delays
  • Lack of loyalty programs or frequent promotions

User Experience:

Vitaminexpress.org provides a seamless user experience with a user-friendly website that allows shoppers to easily browse and search for products. Customers have also praised the website's fast load times and responsive design. With numerous filters available, finding the right product is quick and straightforward.

Pricing and Value for Money:

Vitaminexpress.org offers competitive pricing across its range of products, with discounts available for bulk purchases. Customers can also take advantage of free shipping for orders over $49.

Alternatives:

Other online retailers specializing in supplements and vitamins include iHerb, Swanson Health, and Lucky Vitamin. However, Vitaminexpress.org stands out for its selection of high-quality, trusted brands.

Customer Service:

Vitaminexpress.org prides itself on offering top-notch customer service. The company offers easy access to support via phone or email, and representatives are responsive and helpful in addressing any concerns or questions customers may have.

Product Quality and Selection:

Vitaminexpress.org offers a wide selection of high-quality products from numerous reputable brands. The company ensures that all products meet its rigorous standards for quality and effectiveness, ensuring that customers receive only the best.

Website Usability:

The Vitaminexpress.org website is user-friendly and easy to navigate. With clear categories and filters, it's easy for shoppers to find products quickly and efficiently. The website is well-designed, with a modern, responsive layout that allows for easy browsing on both desktop and mobile devices.

Returns and Exchanges:

Vitaminexpress.org has a clear returns policy, allowing customers to return unused items within 30 days of purchase. The company ensures that all returns are processed quickly and efficiently, with no added fees or hassle.

Promotions and Discounts:

While Vitaminexpress.org does not offer frequent promotions or discounts, customers can take advantage of bulk discounts and free shipping for orders over $49.

Reputation:

Vitaminexpress.org has built a solid reputation for providing high-quality products and reliable customer service. The company has received numerous positive reviews from satisfied customers, with many customers praising the company's fast and reliable shipping and excellent customer service.

Payment Options:

Vitaminexpress.org accepts a wide range of payment options, including all major credit cards and PayPal. The website uses secure encryption technology to ensure that all transactions are safe and secure.

Loyalty Programs:

Unfortunately, Vitaminexpress.org does not currently offer any loyalty programs or rewards programs for its customers.

Customer Reviews:

Customer reviews of Vitaminexpress.org are overwhelmingly positive, with many customers praising the company's high-quality products and excellent customer service. However, some customers have reported issues with delivery times and delays.

Community Involvement:

Vitaminexpress.org is committed to giving back to the community, and regularly donates to various charities and non-profit organizations.

Shipping and Costs:

Vitaminexpress.org offers quick and reliable shipping, with most orders processed within 24 hours of receipt. Customers can also take advantage of free shipping for orders over $49. Shipping costs for orders under $49 vary depending on location and weight.

Vitaminexpress Recent User Reviews

User Rating

5 stars

53

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Reviewer Name: Yogi

Review Submission Date: 2023-02-07

Review Title: Great service. Found Vitamin D3 , high dose
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Review Description: Great service. Found high dose vitamin D3+K2 here. Not available many places.

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Reviewer Name: Natalie Minnis

Review Submission Date: 2023-02-07

Review Title: Arrived on time and in good condition
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Review Description: The vitamin D3 arrived on time and in good condition. I haven't started using the tablets yet.

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Reviewer Name: AFTAB

Review Submission Date: 2023-02-06

Review Title: Thanks for sending me vitamin.
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Review Description: Thanks for sending me vitamin.

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Reviewer Name: JITU MIAH

Review Submission Date: 2023-02-05

Review Title: Place a order 2 weeks ago still not…
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Review Description: Place a order 2 weeks ago still not received my item

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Reviewer Name: Mr holland

Review Submission Date: 2023-02-05

Review Title: Fast and efficent service
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Review Description: Fast and efficent service

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Reviewer Name: Elaine Edwards

Review Submission Date: 2023-02-04

Review Title: First time I have used this company and…
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Review Description: First time I have used this company and am very pleased with their customer service. When I had a query the response was instant a good sign of a professional company.

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Reviewer Name: Paulo M

Review Submission Date: 2023-02-03

Review Title: I have not received my parcel and no…
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Review Description: I have not received my parcel and no one replies to my email. The shipment email has been sent to me 10 days ago and no sign of my parcel.. the tracking number provided by them don’t work. I bought other stuff from oceans alive and my parcels from that website arrived within 3 days after I purchase, I won’t be using this website anymore. Very poor communication and very slow services. I still want my parcel or my money back at least

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Reviewer Name: Mrs Joyce Merry

Review Submission Date: 2023-02-02

Review Title: Not received order yet
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Review Description: Not received order yet No vitamins received to date

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Reviewer Name: Andrew Baker

Review Submission Date: 2023-02-02

Review Title: Well
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Review Description: Well, it is the first order I have placed with yourselves an so far the delivery was as promised. Should the product be satisfactory to my needs then I will be in touch going forward.

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Reviewer Name: Mr Jerry Evans

Review Submission Date: 2023-02-02

Review Title: Easy to buy
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Review Description: Easy to buy; good price/ value for the products. But, overseas delivery was a bit slow.

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