Users Voice for Vitaminshoppe
4% users rated Poor
1% users rated Average
0% users rated Very Good
21% users rated Excellent
Rate Vitaminshoppe Coupons Store
| Nov 2022 | 5 | 1 | 4 | 5 | 5 | 1.4 |
|---|---|---|---|---|---|---|
| Dec 2022 | 1 | 5 | 5 | 2 | 5 | 5 |
| Jan 2023 | 5 | 1.5 | 2.6 | 5 | 2.7 | 1.4 |
| Feb 2023 | 1.7 | 5 | 5 | 1 | 5 | 1.3 |
| Mar 2023 | 1 | 5 | 5 | 5 | 5 | 5 |
| Line Chart for Rating of peer stores |
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Detailed Vitaminshoppe Review by Surbhi Gupta
Introduction
VitaminShoppe.com is a popular online retailer that offers a range of vitamins, supplements, and health and wellness products. Founded in 1977, the company has grown to become a leading destination for health enthusiasts looking for high-quality products at competitive prices.Pros and Cons
Pros of shopping at VitaminShoppe.com include a vast selection of products, competitive pricing, and frequent promotions and discounts. The site is also easy to navigate, and the checkout process is smooth and simple. However, some customers have reported issues with customer service and shipping times may vary depending on location.User Experience
VitaminShoppe.com is user-friendly, and the site is easy to navigate. Customers can use the search bar to find specific products, or browse categories such as vitamins, sports nutrition, weight management, and more. The site also offers useful resources, such as product reviews, articles on health and wellness, and a "Healthy Awards" loyalty program.Pricing and Value for Money
VitaminShoppe.com offers competitive pricing on most products, and the site often runs promotions and discounts. Customers can save even more by signing up for the "Healthy Awards" loyalty program, which offers points for purchases that can be redeemed for discounts.Alternatives
While VitaminShoppe.com is a popular destination for health and wellness products, there are several alternatives worth considering. These include GNC, iHerb, and Bodybuilding.com.Customer Service
Customer service at VitaminShoppe.com is generally satisfactory, though some customers have reported issues with delays in shipping and order fulfillment. However, the company does offer a "100% satisfaction guarantee," and customers can contact customer service via phone, email, or live chat for assistance.Product Quality and Selection
The quality of products sold at VitaminShoppe.com is generally high, and the selection is vast. The site offers vitamins, supplements, protein powders, herbs, and more from a range of reputable brands. Customers can also access product reviews to help them make informed purchasing decisions.Website Usability
VitaminShoppe.com is easy to use, with a simple and intuitive interface that allows customers to find products quickly and easily. The site also features useful resources, such as articles on health and wellness, and an informative blog.Returns and Exchanges
VitaminShoppe.com offers a "100% satisfaction guarantee," which includes free returns and exchanges on all products that are returned within 30 days of purchase. However, some restrictions may apply, and customers are advised to read the company's return policy carefully before making a purchase.Promotions and Discounts
VitaminShoppe.com frequently offers promotions and discounts on popular products. Customers can also sign up for the "Healthy Awards" loyalty program, which offers points for purchases that can be redeemed for discounts on future orders.Reputation
VitaminShoppe.com has a good reputation as a trusted online retailer of health and wellness products. The company is committed to quality and customer satisfaction and has received positive reviews from many customers.Payment Options
VitaminShoppe.com accepts a range of payment options, including credit and debit cards, PayPal, and Apple Pay. Customers can choose the option that works best for them at checkout.Loyalty Programs
VitaminShoppe.com offers a "Healthy Awards" loyalty program, which awards points for purchases that can be redeemed for discounts on future orders. The program also includes exclusive promotions, free shipping, and other benefits.Customer Reviews
Customer reviews on VitaminShoppe.com are generally positive, with many customers praising the quality of products and competitive pricing. The site also features a review section where customers can leave feedback and share their experiences with other shoppers.Community Involvement
VitaminShoppe.com is involved in a range of community initiatives, including partnerships with local charities and initiatives that promote health and wellness.Shipping and Costs
VitaminShoppe.com offers free shipping on orders of $25 or more, and orders are typically fulfilled within 2-3 business days. Customers can also choose expedited shipping options for an additional fee. Shipping costs may vary depending on location and order size.Vitaminshoppe Recent User Reviews
Duration
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Reviewer Name: Theresa
Review Submission Date: 2023-01-12
Review Title: shipped expired and near expiry vitamins
Review Submission Date: 2023-01-12
Review Title: shipped expired and near expiry vitamins
Review Description: My husband ordered several hundred $ of supplements in November 2022. We noticed in December that some of them seemed to b disintegrating in the bottle. When we checked the expiry, several were expired in 12/2022 and several others were very close to expiry. Do not buy from this store. When I wrote to them to return the items, they said they were over 90 day ( they were not) and they could not accept a return.
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Reviewer Name: Teddy Desmi
Review Submission Date: 2023-01-04
Review Title: This place is a Joke with there insane…
Review Submission Date: 2023-01-04
Review Title: This place is a Joke with there insane…
Review Description: This place is a Joke with there insane prices and to top it off they charge you to bag what ever you buy if not you literally have to walk out with everything in your hands. Never again will l shop there !!!!!!!!!!
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Reviewer Name: SN
Review Submission Date: 2022-12-27
Review Title: WORSE CUSTOMER SERVICE AND PRODUCTS
Review Submission Date: 2022-12-27
Review Title: WORSE CUSTOMER SERVICE AND PRODUCTS
Review Description: I emailed the company twice, first time they lost my case of energy drink, second they replaced the shipment with a janky brown box with the cans flying around. To top it off, it wasn't even the correct amount I ordered and it had leaked and became dis formed. I emailed customer service and they said "my products were not damaged." I can not open the cans to even drink as they are so damaged. Customer service hung up on me when I called to address the issue as well.
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Reviewer Name: Tony Griffin
Review Submission Date: 2022-12-01
Review Title: Store #101 Brandon FL Bathroom not working
Review Submission Date: 2022-12-01
Review Title: Store #101 Brandon FL Bathroom not working
Review Description: Loyale Vitamin store shopper and while at ask clerk to bathroom. He stated they were out of order. It seems very odd for a facility that focuses on health to not have place wash hands / other personal. How are the employees functioning. I spend about 120.00 per month in this store but may now turn to GNC as there bathroons are working
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Reviewer Name: Andrew Calo
Review Submission Date: 2022-11-24
Review Title: Terrible company
Review Submission Date: 2022-11-24
Review Title: Terrible company
Review Description: Terrible company. Ordered some pre workout powder. Sent it to me all congealed and hard in the tub. Sent photos and asked for my money back. Refused and would only offer a gift card. Now ignoring me after I asked them to use this to send me a replacement item. I have even emailed their CEO Sharon Leite at her email sleite @ vitaminshoppe.com and been ignored.
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Reviewer Name: Carina Edwards
Review Submission Date: 2022-11-03
Review Title: I would give them Zero stars if I…
Review Submission Date: 2022-11-03
Review Title: I would give them Zero stars if I…
Review Description: I would give them Zero stars if I could, 2 damaged parcels very unhelpful staff on live chat! Took money out of my account and tried to tell me it’s a refund. Shocking customer service! Buy somewhere else honestly!!
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Reviewer Name: Purple Jojo
Review Submission Date: 2022-07-07
Review Title: I love vitamin shop but the website…
Review Submission Date: 2022-07-07
Review Title: I love vitamin shop but the website…
Review Description: I love vitamin shop but the website tricked me into doing a survey. It said I would get $100 if I took the survey and after I wasted my time it says I can chose from these magazines that are worth $100. I am like WTH I don’t want magazines I want $100 or a gift card to vitamin shop worth $100. Very disappointed!!!
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Reviewer Name: Jamie
Review Submission Date: 2022-04-10
Review Title: Promised service falling way short.
Review Submission Date: 2022-04-10
Review Title: Promised service falling way short.
Review Description: Placed an order totaling 26 items which were said to be shipped within 48 hours. 72 hours later, 1 received, 7 have shipped and the remaining 18 items still nothing. Stores are low on stock and online is even worse as far as delivering on standards set by themselves. I will be taking my business elsewhere.
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Reviewer Name: Andre Bettinson
Review Submission Date: 2022-01-27
Review Title: Great Product Line and Top Unique Selection
Review Submission Date: 2022-01-27
Review Title: Great Product Line and Top Unique Selection
Review Description: Vitamin Shoppe for me has one of the best overall brand selection/flavors/specialty items that other supplement shops simply do NOT.I'm confused by the reviews of people taking out their poor protein powder experiences on the shop that sells them. They are not the manufacturer.I've not dealt with their customer service line, but all of the workers and cashier's I've dealt with have made my visits a wonderful experience.I am very happy with my experiences with Vitamin Shoppe in Sandy, Utah!
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Reviewer Name: Andre Bettinson
Review Submission Date: 2022-01-27
Review Title: Great Product Line and Top Unique Selection
Review Submission Date: 2022-01-27
Review Title: Great Product Line and Top Unique Selection
Review Description: Vitamin Shoppe for me has one of the best overall brand selection/flavors/specialty items that other supplement shops simply do NOT.I'm confused by the reviews of people taking out their poor protein powder experiences on the shop that sells them. They are not the manufacturer.I've not dealt with their customer service line, but all of the workers and cashier's I've dealt with have made my visits a wonderful experience.I am very happy with my experiences with Vitamin Shoppe in Sandy, Utah!
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