Vivaterra Reviews

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70 Reviews

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36% users rated Terrible
9% users rated Poor
34% users rated Average
1% users rated Very Good
20% users rated Excellent
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Introduction:

Vivaterra.com is an eco-friendly online store providing sustainable and environmentally-conscious products for the home and garden. They offer a wide selection of unique home decor, furniture, kitchenware, lighting, and outdoor living products. Vivaterra.com is committed to offering sustainable and socially responsible products while minimizing their environmental impact.

Pros and Cons:

Pros:
  • Large selection of eco-friendly and sustainable products
  • High-quality products with unique designs
  • Competitive pricing and value for money
  • Excellent customer service and returns policy
Cons:
  • Some products may be more expensive than non-sustainable alternatives
  • Limited selection in some categories
  • Website can be slow at times
  • Shipping costs can be high for larger items

User Experience:

The Vivaterra.com website is easy to navigate and aesthetically pleasing. The product categories are clear and consistent, and the search function is functional. The product pages are informative, with detailed descriptions, multiple photographs, and product dimensions. The website could benefit from faster load times and better navigation tools.

Pricing and Value for Money:

Vivaterra.com offers competitive pricing for their eco-friendly products. While some items may be more expensive than non-sustainable alternatives, the value for money is excellent due to the high quality and unique designs of the products.

Alternatives:

Alternatives to Vivaterra.com include other eco-friendly online stores such as The Little Market, Uncommon Goods, and Bambeco.

Customer Service:

Vivaterra.com provides excellent customer service, with a helpful and responsive support team. Their returns policy is fair and transparent, with a 60-day return policy for most products.

Product Quality and Selection:

Vivaterra.com offers a wide selection of high-quality eco-friendly products for the home and garden. The products are unique and feature sustainable materials such as bamboo, reclaimed wood, and recycled glass.

Website Usability:

The Vivaterra.com website is user-friendly and easy to navigate, with clear product categories and search functionality. The website could benefit from faster load times and better navigation tools.

Returns and Exchanges:

Vivaterra.com offers a 60-day return policy for most products. Returns are easy to initiate, and the customer service team is responsive and helpful.

Promotions and Discounts:

Vivaterra.com offers regular promotions and discounts, including seasonal sales and discounts for email subscribers. They also offer free shipping on select items and occasional coupon codes.

Reputation:

Vivaterra.com is well-respected in the eco-friendly and sustainable living communities, with a strong commitment to social and environmental responsibility.

Payment Options:

Vivaterra.com accepts all major credit and debit cards, as well as PayPal.

Loyalty Programs:

Vivaterra.com does not currently offer a loyalty program.

Customer Reviews:

Customer reviews on Vivaterra.com are overwhelmingly positive, with customers praising the high quality and unique designs of the products, as well as the excellent customer service.

Community Involvement:

Vivaterra.com partners with a variety of non-profit organizations, including Trees for the Future and the Dian Fossey Gorilla Fund, to support environmental and social causes.

Shipping and Costs:

Vivaterra.com offers standard and expedited shipping options. Shipping costs vary depending on the size and weight of the item, as well as the shipping destination. Some larger items may require additional shipping fees.