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Rate Volagratis
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10% users rated Poor
0% users rated Average
10% users rated Very Good
60% users rated Excellent
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cliente
Prontezza dell’operatrice( Elettra)
My review for volagratis.com Prontezza dell'operatrice( Elettra), gentilezza e precisione A
Anna Katharina
Restoring Faith in Customer Service: A True Testimonial for Volagratis
After stumbling upon some negative reviews, I was initially hesitant to book my flights with Volagratis. However, my experience turned out to be completely different and, dare I say, exceptional! From seamless booking processes to prompt responses from their customer service team, I was thoroughly impressed. One incident, in particular, stands out: I had to make a last-minute change to my flight, and I was bracing myself for a lengthy and frustrating ordeal. To my surprise, the customer service representative not only assisted me promptly but also went above and beyond to ensure that I had a smooth transition. Their dedication and professionalism truly made a difference in my travel experience. In a world where customer service often feels like a mere afterthought, Volagratis has restored my faith in personalized and efficient assistance. I can confidently say that I will be returning to book my future flights with them, knowing that I am in capable hands. Thank you, Volagratis, for setting the bar high and exceeding all expectations. F
Fabrizio
Facile utile e veloce
My review for volagratis.com Facile utile e veloce A
Alberto
Reservation cancelled
My review for volagratis.com Reservation cancelled. For the new booking the price is doubled. T
Tiziano Blasi
Zero qualit customer service
My review for volagratis.com The call center can't support to solve any issues. The hotel that I booked sent a request to get me reimbursed and after three weeks, volagratis didn't take any action. Z
zahraa zeaiter
Unparalleled Service and Transparency: A Customer’s Honest Experience with volagratis.com
Embarking on a journey with volagratis.com has been a rollercoaster of emotions - from excitement to disappointment, and finally, to genuine satisfaction. My initial booking with the company hit a bump when the airline canceled my flight. At that point, I was devastated, thinking I had lost both my travel opportunity and the money I had invested. However, what followed truly restored my faith in customer service. The team at volagratis.com not only promptly notified me of the cancellation but also took ownership of the situation. Their transparency in communication and genuine concern for my predicament were exceptional. Instead of redirecting responsibility, they guided me through the refund process with the airline, ensuring that I was not left alone to navigate the complex web of airline procedures. Despite the initial setback, the dedication and support I received from volagratis.com truly set them apart. I learned that sometimes, it's not about the challenges we face but the way they are addressed that defines a company's integrity. Volagratis.com demonstrated integrity, accountability, and a customer-centric approach that I have rarely experienced elsewhere. For anyone seeking a reliable travel partner that goes above and beyond mere transactions, I wholeheartedly recommend giving volagratis.com a chance. They have earned my trust, respect, and future business through their unwavering commitment to customer satisfaction. Thank you, volagratis.com, for turning a potential disaster into a shining example of exceptional service. R
Re
Voli online per il Belgio
My review for volagratis.com Precisione nelle risposte e customer care efficente D
Diego Sonaglia
A nightmare – never again
My review for volagratis.com A nightmare, I only booked once trough them and I never experienced so many mishaps and frustration:Here’s a list of the things that happened… on a f*****n single booking ! - a missed pop-up allow me to pay twice for the ticket- they fail to make the automated checkin and alert me day before departing ( with an auto-mail at 5AM )- what I thought to be a cabin bag is just the underseat one- thw personal area of their site doesn’t work on safari neither mobile or browser version so gtfo apple usersI mean the only good point is that customer care actually answers quickly…. V
Veronica
Staff gentile e molto disponibile
My review for volagratis.com Staff gentile e molto disponibile L
Lucia
Intoppo !
My review for volagratis.com Purtroppo dopo la prenotazione ho ricevuto una email da Ryanair con cui mi avvisava che la prenotazione non era confermata! E che non era riconosciuta! Vedi sotto, e questo non mi è corretto! This booking, XxxxX, appears to have been made through a third-party travel agent who has no commercial relationship with Ryanair to sell our flights. Therefore, Ryanair has blocked this booking. As third-party travel agents often do not provide Ryanair with the correct passenger email address and payment details, we need to verify a passenger's identity before they can manage their booking and check-in online. Z
Zoila
Molto bene
My review for volagratis.com Very nice and clean. The flight is very on time. Looking forward for the next flight. M
Mirco
All good
My review for volagratis.com All good. No problems with either tickets or flight D
Domenico
Facile e veloce
My review for volagratis.com Facile e veloce D
Danielaanna
Un Natale splendido in una magnifica…
My review for volagratis.com Un Natale splendido in una magnifica città come ParigiAPP super efficiente e staff cordiale e disponibile M
Mohammedmonir
Bouna app facile
My review for volagratis.com Bouna app facile
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Introduction
Volagratis.com is a popular online travel agency that offers an extensive range of services related to flights, hotels, car rentals, and vacation packages. With its user-friendly interface and competitive prices, the website has gained a considerable reputation among travel enthusiasts. In this editorial review, we will delve into various aspects of Volagratis.com, including pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.Pros and Cons
Pros:- Competitive prices and deals
- Wide selection of flights, hotels, and travel packages
- User-friendly interface
- Flexible search options and filters
- Convenient mobile app
- Occasional discrepancies in flight availability
- Limited customer support options
- Complex pricing structure for additional services