Users Voice for Vooki

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Vooki Overall rating
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Review article published on: 21 Jun 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 4.2 5 5 5 5
Jan 2023 5 5 4.1 2.7 1.4 5
Feb 2023 5 5 5 3 1.3 4.3
Mar 2023 5 4.4 5 5 5 4
Line Chart for Rating of peer stores

Detailed Vooki Review by

Introduction: is an Indian online store that sells a wide range of eco-friendly and safe-to-use household cleaning and personal care products. The website is aimed at users who are looking for affordable and high-quality alternatives to chemical-based products. offers a variety of products in various categories, including dishwashing, laundry, pet care, home care, and personal care.

Pros and Cons:

Pros: - Offers high-quality, eco-friendly, and safe-to-use products - Affordable pricing - Large selection of products across various categories - User-friendly website - Free shipping on orders above Rs. 499 - Flexible payment options, including Cash on Delivery - Hassle-free returns and exchanges Cons: - Limited range of brands and products - No loyalty programs or membership benefits - No app or mobile website

User Experience: provides a seamless and user-friendly shopping experience. The website has a clean and clutter-free layout, making it easy to navigate and find the products you need. Product descriptions are detailed, and customer reviews offer insights into other users' experiences with the products.

Pricing and Value for Money: offers competitive pricing across its range of products. The prices are affordable, making it accessible to users across all budgets. The value for money is excellent, as the products are of high quality and eco-friendly, making it a worthwhile investment for users.


Alternatives to include big basket, amazon pantry, and even neighborhood stores. However, what sets apart from its competitors is its focus on eco-friendly and safe-to-use products.

Customer Service: provides excellent customer service to its customers. The website has a help center that covers various topics, including shipping, returns, and product information. Customers can also contact the support team through e-mail, phone, or chat, and they are responsive and helpful.

Product Quality and Selection: offers a wide range of high-quality, eco-friendly, and safe-to-use products across various categories. The products are sourced from reliable suppliers, and the website provides detailed product descriptions and customer reviews, making it easy for users to make informed purchasing decisions.

Website Usability:

The website's usability is excellent, with a user-friendly interface that is easy to navigate. The products are well-organized into categories, and users can use the search function to find specific products quickly. The website is optimized for mobile devices, ensuring a seamless shopping experience across all devices.

Returns and Exchanges: offers hassle-free returns and exchanges for its customers. Customers can return or exchange products within 15 days of delivery, provided they meet the website's terms and conditions.

Promotions and Discounts: offers various promotions and discounts throughout the year. Customers can subscribe to the website's newsletter to stay updated on the latest promotions and discounts. The website also offers free shipping on orders above Rs. 499, which is a cost-saving option for customers.

Reputation: has a good reputation among its customers, who appreciate the website's focus on eco-friendly and safe-to-use products. The website's customer service and product quality have also received positive feedback from users.

Payment Options: offers various payment options, including debit and credit cards, net banking, and Cash on Delivery. The website also supports various mobile wallets, including Paytm, PhonePe, and Mobikwik.

Loyalty Programs: does not have a loyalty program at the moment, but it offers discounts and promotions for regular customers.

Customer Reviews: has a customer review section on its website, where customers can leave feedback on products. The section is useful for other customers to make informed purchase decisions.

Community Involvement: does not have a dedicated community involvement program, but the website promotes the use of eco-friendly products and encourages customers to make sustainable choices.

Shipping and Costs: offers free shipping on orders above Rs. 499. Shipping costs for orders below this amount are calculated at checkout, depending on the weight and delivery location. The website provides estimated delivery times during the checkout process, ensuring transparency for customers.