Introduction

Voylla.com is India's leading fashion jewelry destination, offering an extensive range of fashion jewelry and accessories for women, men, and children. The online store has been in operation since 2012, providing high-quality products at affordable prices.

Pros and Cons

Pros:
  • Wide range of quality fashion jewelry
  • Large product selection for men, women, and children
  • Reasonable pricing
  • Easy website navigation and ordering
  • Secure payment options
Cons:
  • No cash on delivery option
  • Free shipping on minimum order quantities
  • Delayed shipping and delivery times

User Experience

Voylla.com's website is straightforward and easy to navigate, offering a seamless online shopping experience. The site is optimized for mobile, ensuring that the user experience is consistent across devices. The website's design and color scheme are visually appealing, and the product descriptions are clear and informative.

Pricing and Value for Money

Voylla.com's prices are reasonable and affordable, making it a great place to shop for jewelry and accessories without breaking the bank. The company also offers discounts and promotions regularly, making it even more appealing for bargain hunters.

Alternatives

Voylla's top competitors in the Indian market are Bluestone, CaratLane, and Tanishq. Each of these companies offers different products and services, so it's essential to compare prices, quality, and other factors before making a decision.

Customer Service

Voylla.com has a dedicated customer service team that can assist customers with any queries or concerns they may have. The company also provides a toll-free number and email address for customers to contact them.

Product Quality and Selection

Voylla offers a wide range of fashion jewelry and accessories for men, women, and children. The company sources its products from various suppliers, ensuring that they offer only high-quality products. The products are also competitively priced, making it easy for customers to find affordable options.

Website Usability

The website is easy to use, with a simple and clear layout that makes it easy to navigate. The website's search function is also efficient, allowing users to find specific products quickly.

Returns and Exchanges

Voylla accepts returns and exchanges within 30 days of purchase for all products except for personalized items. Customers can contact the company's customer service team to arrange for returns or exchanges.

Promotions and Discounts

Voylla offers regular promotions and discounts for its products, including seasonal sales and clearance events. Customers can also sign up for the company's newsletter to stay up to date on the latest promotions and discounts.

Reputation

Voylla has built an excellent reputation in the Indian market for offering high-quality fashion jewelry and accessories at affordable prices.

Payment Options

Voylla offers various secure payment options, including credit/debit cards, net banking, UPI, and wallets.

Loyalty Programs

Voylla offers a loyalty program called Voylla Rewards, which enables customers to earn points for every purchase they make. Customers can redeem these points for discounts or free products.

Customer Reviews

Voylla has a section on its website where customers can rate and review the products they've purchased. The feedback is helpful for other customers considering purchasing the same products.

Community Involvement

Voylla is involved in various community initiatives, including supporting NGOs focused on education and healthcare.

Shipping and Costs

Voylla offers free shipping on orders above a certain amount. Shipping times can vary based on the location, with most orders being delivered within five to seven business days.

Jini Jain Senior News Reporter

Hi, I'm Jini Reddy, an award-winning author and journalist from London. I'm best known for my two non-fiction books, Wanderland and Wild Times, both of which have received critical acclaim. Wanderland,...

Voylla Recent User Reviews

User Rating

👤

Reviewer Name: Dalia

Review Submission Date: 2020-11-18

Review Title: Never order from USA, they take you for a ride!
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I ordered from Kansas,USA. 1. They minused one product from the order & refused to refund me shipping charges for the same. 2. They gave me excuses for not delivering in time - phone unreachable, demanding for "correct & complete" address which was entered when the order was placed. 3. After few customer service email, they add this in one of them "Note:- Please note that customer has to pay the custom charges to receive the order." which was not mentioned while order was placed! 4. Didn't receieve the products yet! still waiting.

👤

Reviewer Name: Dalia

Review Submission Date: 2020-11-18

Review Title: Never order from USA, they take you for a ride!
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I ordered from Kansas,USA. 1. They minused one product from the order & refused to refund me shipping charges for the same. 2. They gave me excuses for not delivering in time - phone unreachable, demanding for "correct & complete" address which was entered when the order was placed. 3. After few customer service email, they add this in one of them "Note:- Please note that customer has to pay the custom charges to receive the order." which was not mentioned while order was placed! 4. Didn't receieve the products yet! still waiting.

👤

Reviewer Name: Mano

Review Submission Date: 2020-07-27

Review Title: Hopeless product
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Hopeless product, nothing is good in this, worst one, wo t even fit a child, bad quality cloth, total waste of money, never ever buy any thing from this voylla,

👤

Reviewer Name: Mano

Review Submission Date: 2020-07-27

Review Title: Hopeless product
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Hopeless product, nothing is good in this, worst one, wo t even fit a child, bad quality cloth, total waste of money, never ever buy any thing from this voylla,

👤

Reviewer Name: Vinodhini Sampath

Review Submission Date: 2020-06-14

Review Title: Very poor product.
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Very poorproduct.. i have bought mask in voyalla product quality is not even worth for 10rs. They are charging 250 rs. The size is too small it will fit only for kids below 10yrs..

👤

Reviewer Name: Vinodhini Sampath

Review Submission Date: 2020-06-14

Review Title: Very poor product.
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Very poorproduct.. i have bought mask in voyalla product quality is not even worth for 10rs. They are charging 250 rs. The size is too small it will fit only for kids below 10yrs..

👤

Reviewer Name: Jyoti Gaikwad

Review Submission Date: 2020-06-02

Review Title: Honestly I'm very disappointed with it
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Honestly I'm very disappointed with it. I have order in lockdown when COD was not available. I paid with gpay 748 rs when I get call from delivery guy he is saying its COD I mean really I have my gpay paid payment screenshot.I tried to reach customer care number its not working there help desk I'd is just making us for fool..I have lost my money by trusting this website by random add on fb...Hell disappointed! How can anyone asking payment twice for 1 product I wish could attached my proof..

👤

Reviewer Name: Jyoti Gaikwad

Review Submission Date: 2020-06-02

Review Title: Honestly I'm very disappointed with it
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Honestly I'm very disappointed with it. I have order in lockdown when COD was not available. I paid with gpay 748 rs when I get call from delivery guy he is saying its COD I mean really I have my gpay paid payment screenshot. I tried to reach customer care number its not working there help desk I'd is just making us for fool.. I have lost my money by trusting this website by random add on fb... Hell disappointed! How can anyone asking payment twice for 1 product I wish could attached my proof..

👤

Reviewer Name: lekha sree

Review Submission Date: 2018-01-17

Review Title: It's not fair
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: It's not fair, don't believe this as ND it's as waste of you time.. I ordered rakhi to my brothers and I unfortunately I was cancelled the product. I didn't get my money back. I called up them none of them were responded initially. Finally I found one customer service and they told they Will refund back but it's been 6 months no refund Just don't believe this site and be careful

👤

Reviewer Name: lekha sree

Review Submission Date: 2018-01-17

Review Title: It's not fair
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: It's not fair, don't believe this as ND it's as waste of you time.. I ordered rakhi to my brothers and I unfortunately I was cancelled the product. I didn't get my money back. I called up them none of them were responded initially. Finally I found one customer service and they told they Will refund back but it's been 6 months no refund Just don't believe this site and be careful