Warmzilla Reviews

Voted Good (5/5)

1514 Votes

20 Reviews

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In the Boiler Supplier category

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5% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
95% users rated Excellent
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M Molly
68 days ago

Transforming My Home with WarmZilla’s Combi Boiler

My journey with WarmZilla began when I decided to upgrade my home with a new combi boiler. After researching various companies, I found myself torn between WarmZilla and Heatable. However, my decision was solidified when I experienced the exceptional customer service on WarmZilla's live chat. The clarity and ease of communication made me feel confident in my choice. Having installed the new combi boiler, I witnessed a remarkable transformation in my home. The warmth and comfort it now provides are beyond my expectations. Thanks to WarmZilla, my house is once again a cozy haven, and I couldn't be more delighted with the results. WarmZilla not only delivered a quality product but also offered unparalleled customer support that truly made a difference in my overall experience. I highly recommend WarmZilla for their outstanding service and top-notch products that have brought newfound joy and comfort into my life.
L Lee B
69 days ago

Unmatched Service and Comfort: A Testimonial for Warmzilla

As a customer of Warmzilla, I am thrilled to share my experience with their exceptional service. From the seamless online purchase process to the efficient installation, every step was a breeze. The engineer who installed our new boiler was not only skilled but also maintained a high level of tidiness and courtesy throughout. While the prospect of investing in a new boiler initially seemed daunting, I am now reassured by the knowledge that our energy bills will likely see a decrease thanks to our more energy-efficient system. The overall experience with Warmzilla has been nothing short of brilliant, leaving us as satisfied and cozy customers. If you're seeking unmatched service and comfort for your home, look no further than Warmzilla. Their commitment to excellence truly sets them apart in the industry.
G Greg
69 days ago

From TV Advert to Top Choice: My Experience with Warmzilla

Discovering Warmzilla through their vibrant TV advert was a stroke of luck for me. Although I wasn't in immediate need of a new boiler, their ad left a lasting impression. Months later, when the time came to upgrade, they were the first company that came to mind. Upon receiving their quote, I decided to shop around to ensure I was making the right choice. Despite finding similar prices elsewhere, it was the sleek design of their website and the incredible assistance from their live chat support that set them apart. This attention to detail and personalized service convinced me to give them a try, and I couldn't have been happier with my decision. The entire experience with Warmzilla surpassed my expectations, from the initial contact to the final installation. Their professionalism, expertise, and exceptional customer service truly make them stand out in the industry. I highly recommend Warmzilla to anyone in need of heating solutions – their quality and dedication speak for themselves.
J John Daly
69 days ago

WarmZilla.co.uk: A 5-Star Experience Worth Raving About!

Embarking on my journey with WarmZilla.co.uk was nothing short of phenomenal. From the moment I engaged with their services, I knew I was in for an exceptional experience. The fitter assigned to my project not only showcased impeccable skills but also went above and beyond to ensure that every aspect of the installation process was seamless and stress-free. The level of professionalism and dedication displayed by the fitter truly resonated with me, leaving me thoroughly impressed and satisfied. Customer service, often a make-or-break factor for me, exceeded all expectations at WarmZilla. The team's friendliness and eagerness to assist me throughout the entire process made me feel valued and well taken care of. Their personalized approach to addressing my concerns and queries made me feel like a top priority, establishing a strong sense of trust and reliability that is hard to come by in today's fast-paced world. Moreover, navigating through WarmZilla's website was an absolute delight. Its user-friendly interface, coupled with engaging features and seamless navigation, made the entire experience fun and enjoyable. Finding relevant information, exploring available options, and making informed decisions became a breeze, thanks to the intuitive design and functionality of the website. All in all, my journey with WarmZilla.co.uk can be best described as a perfect blend of professionalism, warmth, and efficiency. Each interaction, whether with the fitter, customer service team, or the website itself, left a lasting impression on me. The 5-star rating I proudly bestow upon WarmZilla is a testament to their unwavering commitment to excellence and customer satisfaction. If you are seeking a remarkable experience coupled with top-notch service, look no further than WarmZilla.co.uk – a true gem in the realm of home services.
M Molly
69 days ago

A Cozy Home Upgrade

After much deliberation between WarmZilla and another competitor, I finally decided to go with WarmZilla for my new combi boiler, and I couldn't be happier with my choice. The deciding factor for me was the exceptional customer service I received through their live chat support. The assistance I received was not only helpful but also easy to understand, making the whole process a breeze. Since the installation, my house has transformed into a warm and cozy sanctuary, even during the coldest of days. The efficiency and reliability of the new combi boiler have exceeded my expectations, and I am truly delighted with the results. The peace of mind and comfort that a properly functioning boiler brings is priceless, and I am grateful to WarmZilla for making this upgrade a seamless and satisfying experience. Thank you for helping me create a warmer and happier home!
M Mr Lions
69 days ago

Transformative Home Improvement: A WarmZilla Success Story

When our trusty boiler suddenly called it quits after years of faithful service, we were left scrambling to find a replacement. Time was of the essence, and after some quick online research, we stumbled upon WarmZilla. Their competitive quote and speedy service appealed to us, but little did we know that our home was about to undergo a remarkable transformation. While initially just looking to replace our old boiler, we were intrigued to learn that WarmZilla also offered radiator replacements. Seeing this as an opportunity to upgrade our entire heating system, we seized the moment to have everything done at once. Over the course of two days, the skilled professionals from WarmZilla worked tirelessly to install our new boiler and radiators. Despite the magnitude of the project, our house was left immaculate. The attention to detail and cleanliness displayed by the fitters exceeded our expectations, leaving us pleasantly surprised and grateful. Not only did WarmZilla deliver on their promise of efficiency and quality, but they also went above and beyond in ensuring customer satisfaction. The fitters' professionalism and dedication were truly commendable, making the whole experience smooth and stress-free. We wholeheartedly recommend WarmZilla to anyone in need of a new boiler or heating system upgrade. Trust them to not only meet but exceed your expectations, turning what could have been a daunting task into a seamless home improvement journey.
G Greg
70 days ago

Choosing Warmzilla: A Bright and Helpful Decision Inspired by Their TV Advert

As I scrolled through TV channels, a vibrant orange advert caught my eye – Warmzilla. Although I didn't need a new boiler at the time, their memorable commercial stayed with me. Months later, when the need arose, they were my first thought. While comparing quotes, their pricing was competitive. Yet, what truly stood out was their user-friendly website and the invaluable live chat support. Opting for Warmzilla turned out to be a decision that blended convenience with quality service.
J John Daly
70 days ago

Embracing WarmZilla: A 5-Star Experience

Diving into the world of WarmZilla was an absolute joy! From start to finish, every aspect of my experience with them gleamed with excellence. The fitter who assisted me didn't just install a heating system; they wrapped me in warmth with their helpfulness and expertise. Customer service, a pillar of any successful company, was elevated to new heights by WarmZilla. The team's friendliness wasn't just a professional facade; it felt like a genuine extension of care and dedication, ensuring that my needs were met beyond satisfaction. What truly sets WarmZilla apart is their website. Navigating through it was not just a mundane task but a delightful journey. The user-friendly interface, coupled with a touch of fun elements, made the whole process of selecting and ordering a breeze. In the realm of home improvements, trust is paramount. WarmZilla not only earned my trust but also my admiration. Each interaction with them felt like a warm embrace, reassuring me that I was in good hands. For all these reasons and more, my experience with WarmZilla deserves nothing less than a perfect 5 stars. If you're seeking not just a service but an exceptional journey towards cozy comfort, WarmZilla is the beacon you've been searching for.
K K.H
70 days ago

A Seamless Experience

My experience with WarmZilla was nothing short of exceptional. From the moment I reached out with my query about boiler size, the sales team was prompt and efficient, putting my mind at ease. The arrival of the engineer, Frank, was punctual following the delivery of the boiler, and the installation was completed swiftly by 3 PM, exceeding my expectations. The convenience and professionalism displayed by WarmZilla have truly made me a happy customer, and I cannot recommend their services enough to my loved ones.
J Joseph Alexander
71 days ago

A Warm Welcome with WarmZilla: A Heartfelt Testimonial

My experience with WarmZilla.co.uk has truly been exceptional. Recently, I purchased a new Worcester boiler from them, and I couldn't be happier with both the product and the service I received. Firstly, the price I paid for the Worcester boiler was incredibly competitive, making it an unbeatable deal. Moreover, the plumber who installed the boiler was not only professional but also friendly and approachable. He took the time to guide me through the workings of the boiler, ensuring that I felt comfortable and knowledgeable about its operations. Despite his thorough explanation, I encountered an issue with the heating system the following day. However, it was not due to any fault in the installation or the boiler itself. It turned out that I had overlooked obtaining a new control, which prevented the heating from coming on. The plumber, without hesitation, promptly returned to my home and patiently explained the oversight on my part, correcting the situation with ease. I cannot thank WarmZilla enough for their excellent service and for going above and beyond to ensure customer satisfaction. I highly recommend WarmZilla to anyone in need of heating solutions, as their professionalism, affordability, and dedication to customer care truly set them apart from the rest.
S Scott k
71 days ago

Exemplary Service Beyond Expectations!

My experience with warmzilla.co.uk was nothing short of exceptional. From the moment I reached out to their customer service team, I was met with a level of attentiveness and professionalism that surpassed all my expectations. Every query and concern I had was addressed promptly and with utmost care, making me feel truly valued as a customer. When the fitter arrived, I was impressed not only by their technical expertise but also by their attention to detail in maintaining cleanliness throughout the installation process. They went above and beyond to ensure that everything was not only functional but also aesthetically pleasing. After the entire experience, I found myself searching for even the smallest flaw to provide constructive feedback, but to my surprise, I came up empty-handed. The flawless service and attention to detail truly left me in awe. I cannot recommend warmzilla.co.uk enough for their top-notch service and commitment to customer satisfaction. Thank you for making what could have been a stressful process into a seamless and enjoyable one!
D D Lemm
71 days ago

From Novice to Confident Buyer: A WarmZilla Success Story

Embarking on the journey of purchasing a boiler for the first time can be daunting, filled with uncertainty and questions. That was exactly my situation until I stumbled upon WarmZilla.co.uk. As a first-time buyer, I was unfamiliar with the process and technicalities involved in selecting a boiler. However, WarmZilla's exceptional service and expert guidance transformed my apprehension into confidence. From the moment I reached out to WarmZilla, their team went above and beyond to assist me every step of the way. Their informative approach simplified the complexities of the purchase, providing me with insights and explanations that eased my concerns. Their dedication to ensuring I made an informed decision instilled trust in me, making the entire buying process seamless and stress-free. Thanks to WarmZilla's support and reassurance, I not only purchased a boiler but also gained valuable knowledge about the product. The professionalism and customer-centric approach displayed by WarmZilla truly set them apart. I am delighted with my experience and the product I received, and I wholeheartedly recommend WarmZilla to anyone in need of a reliable and trustworthy boiler provider.
R Reece Byron
76 days ago

Exemplary Service Beyond Expectations

Having struggled with vague estimates from local plumbers, my encounter with WarmZilla was a breath of fresh air. Their transparent process provided me with a fixed quote, setting clear expectations right from the start. The level of detail in explaining every aspect prior to installation truly showcased their commitment to customer satisfaction. WarmZilla's service was not just good but exemplary, surpassing all my expectations. As a delighted customer, I highly recommend their professionalism and efficiency.
L Lou
76 days ago

Nice

My evaluation for warmzilla.co.uk Flawed boiler delivered by provider, which was irritating!! However the engineer rapidly resolved this by returning the improper one and amassing the brand new one. WarmZilla customer support readily available to help engineer in doing this. Job accomplished by 4PM and tub run by 4:5PM!
D D.P
76 days ago

A Warm Transformation: My Experience with WarmZilla

From a chilly Sunday with a broken boiler to a toasty Tuesday morning with a brand-new one - that's the magic of WarmZilla. Their swift response and efficient service not only warmed up my kitchen but also my heart. The whole process was hassle-free, from their user-friendly website to their competitive pricing. I'm beyond grateful for their quick turnaround and top-notch installation. WarmZilla has truly earned their 5-star rating in my book!

Introduction

Warmzilla.co.uk is a leading online retailer specializing in high-quality heating appliances and accessories. With a wide range of products and excellent customer service, Warmzilla has established itself as a trusted name in the industry. This review will cover various aspects of the website, including user experience, pricing and value for money, alternatives, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros

  • Extensive selection of heating appliances and accessories
  • Competitive pricing and value for money
  • Responsive and user-friendly website interface
  • Flexible returns and exchange policy
  • Frequent promotions and discounts
  • Positive reputation for product quality
  • Diverse payment options available
  • Loyalty program for returning customers
  • Active community involvement and engagement
  • Fast and reliable shipping methods

Cons

  • Limited selection of niche heating solutions
  • Some products might be more expensive compared to competitors
  • Occasional stock availability issues

User Experience

Warmzilla.co.uk offers a seamless and intuitive user experience. The website's clean and modern design allows users to navigate through categories easily. The search functionality is responsive and provides accurate results. Product pages include detailed descriptions, specifications, customer reviews, and related products, helping users make informed purchasing decisions. The checkout process is straightforward, and the option to create an account simplifies future purchases. Overall, users will find Warmzilla.co.uk to be a user-friendly platform.

Pricing and Value for Money

Warmzilla.co.uk offers competitive pricing for their heating appliances and accessories. While some products may be slightly expensive compared to other retailers, the overall value for money is excellent due to the high quality and durability of the products. Additionally, frequent promotions and discounts further enhance the affordability of their offerings.

Alternatives

Although Warmzilla.co.uk is a reputable retailer, there are alternative online platforms for heating appliances and accessories. Some notable alternatives include HeatersDirect.co.uk, HotPrice.co.uk, and ElectricHeatingExpert.co.uk. These platforms might offer a different selection of products or pricing options, so exploring multiple options before making a purchase is recommended.

Customer Service

Warmzilla.co.uk prides itself on providing exceptional customer service. Their responsive and knowledgeable support team is available through various channels, including live chat, email, and phone. Customer inquiries and concerns are addressed promptly, leading to a positive and satisfactory resolution. Additionally, the website's extensive FAQ section provides valuable information and troubleshooting guides.

Product Quality and Selection

Warmzilla.co.uk offers a wide range of heating appliances and accessories from renowned brands. The products are known for their exceptional quality and long-lasting performance. From radiators and electric heaters to thermostats and boiler accessories, customers can find a diverse selection to meet their specific heating needs.

Website Usability

Warmzilla.co.uk is designed with user convenience in mind. The website interface is well-organized, allowing visitors to browse and search for products effortlessly. The informative product pages, clear navigation menus, and intuitive filters make the overall experience convenient and efficient. The website is also optimized for mobile devices, ensuring a seamless browsing experience on smartphones and tablets.

Returns and Exchanges

Warmzilla.co.uk has a flexible returns and exchange policy. Customers can return or exchange products within a specified timeframe, provided they meet the required conditions. The process is straightforward, and the customer support team assists throughout. However, it's important to note that return shipping costs may be applicable in some cases.

Promotions and Discounts

Warmzilla.co.uk frequently offers promotions and discounts on selected products. These promotions provide customers with opportunities to save money on their purchases. Additionally, the website often features seasonal sales and clearance events, allowing customers to enjoy even greater savings.

Reputation

Warmzilla.co.uk has built a strong reputation in the heating appliance industry. With numerous positive customer reviews and testimonials, the retailer is recognized for its commitment to quality, customer satisfaction, and reliable products. The brand's reputation lends credibility and trustworthiness to the online shopping experience.

Payment Options

Warmzilla.co.uk offers a variety of payment options to cater to different customer preferences. Customers can securely pay for their purchases using credit cards, debit cards, PayPal, or other popular online payment gateways. The website's secure payment system ensures the protection of sensitive financial information.

Loyalty Programs

Warmzilla.co.uk rewards its loyal customers with a dedicated loyalty program. By creating an account and making repeat purchases, customers can earn points that can be redeemed for future discounts or exclusive offers. This program encourages customer loyalty and provides added value to regular shoppers.

Customer Reviews

Customer reviews play a vital role in Warmzilla.co.uk's evaluation process. The website prominently features verified customer reviews for each product, helping potential buyers make informed decisions. These reviews are generally positive and contribute to the overall trustworthiness of the brand.

Community Involvement

Warmzilla.co.uk actively engages with its community through various initiatives. The brand participates in charitable causes related to heating and energy conservation. They also collaborate with influencers, bloggers, and heating experts to provide educational content and increase awareness about sustainable heating solutions. This community involvement showcases their commitment to social responsibility.

Shipping

Warmzilla.co.uk offers fast and reliable shipping services. Depending on the product and delivery location, customers can choose from various shipping options to suit their needs. The website provides estimated delivery times and tracking information, ensuring transparency and peace of mind throughout the shipping process.

Costs

While Warmzilla.co.uk strives to offer competitive prices, it's important to consider additional costs when making a purchase, such as delivery charges and potential return shipping fees. Customers should review the total costs associated with their order before finalizing it to avoid any surprises.

Overall, Warmzilla.co.uk provides a comprehensive online shopping experience for heating appliances and accessories. With competitive pricing, high product quality, exceptional customer service, and a user-friendly website, it continues to be a popular choice among consumers in the industry.