We-vibe Reviews

Voted Average (3/5)

66 Votes

42 Reviews

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In the Electronics Company category

Pie-Chart Analysis

36% users rated Terrible
10% users rated Poor
7% users rated Average
0% users rated Very Good
48% users rated Excellent
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L Louise
54 days ago

Exceptional Support: A Story of Resolving Technical Hurdles with We-Vibe

Heartwarming stories always begin with a challenge, just like mine did with We-Vibe. I originally purchased the Sync 2 for a special Christmas surprise, only to face difficulties with its charging. Despite switching to the Jive, app-related issues arose, leaving me on the brink of surrender. However, a ray of hope emerged when I decided to reach out to We-Vibe directly. Although the anticipated response time was daunting, their prompt reply within a day shattered my doubts. The support and assistance received were nothing short of fabulous, restoring my faith in exceptional customer service. To the dedicated team at We-Vibe, I extend my heartfelt gratitude for turning a frustrating ordeal into a pleasant experience. Thank you for being a beacon of support amidst technical hiccups.
L Lawrence Kurowski
62 days ago

An Unfortunate Disappointment Turned Learning Experience

As an advocate for intimacy in long-distance relationships, I was excited to invest in a cutting-edge Bluetooth vibrator from we-vibe.com, envisioning playful moments transcending physical boundaries with my partner. However, my initial enthusiasm quickly turned into disappointment when the device consistently lost connectivity beyond a mere 15mm proximity to my phone. The anticipation of shared pleasure was shattered by the stark reality of a malfunctioning product, rendering it virtually useless despite its premium price tag. Despite my frustration, I reached out to customer support in a bid for resolution, only to be met with silence and unfulfilled promises. Disheartened by the lack of assistance and feeling disregarded as a loyal customer, I was compelled to express my grievances online, hoping for acknowledgment and a semblance of accountability. Alas, my efforts were in vain, as my emailed plea fell on deaf ears, amplifying my sense of disappointment and disillusionment with the brand. While this experience left a bitter taste in my mouth, it also served as a valuable lesson in the importance of thorough research and discerning consumer choices. Although the product failed to meet my expectations and the customer service left much to be desired, I choose to view this setback as a stepping stone towards better-informed purchasing decisions in the future. In conclusion, while my encounter with we-vibe.com may have been marred by technical shortcomings and inadequate support, I remain hopeful that my feedback will contribute to improvements in their products and services, ultimately benefiting discerning customers like myself. In the meantime, I urge potential buyers to exercise caution and consider alternative options to avoid the pitfalls that marred my own experience.
N Neil Byrne
77 days ago

An Unforgettable Journey with We-Vibe ‘Jive’: A True Tale of Long-Distance Love

Embarking on a quest for shared pleasures across distance, my partner and I ventured into the world of We-Vibe with high hopes, seizing the sought-after 'Jive.' Envisioning seamless connectivity, we found ourselves entangled in a comical yet awkward predicament. The touted Bluetooth connection, meant to enhance our intimacy, proved to be our unexpected nemesis. Struggling to maintain a steady link, my partner resorted to unconventional measures, humorously slipping her phone into the depths of desire alongside the toy itself. This unusual union of technology and sensuality birthed moments of hilarity and frustration, as we navigated a realm where WhatsApp messages served as our newfound caress. Through the highs and lows of our technological tango, we reached out to the We-Vibe team, hoping for a resolution to our connectivity conundrum. Amidst a flurry of emails and attempts at troubleshooting, our journey only deepened, leading us to a crossroads where laughter and exasperation danced hand in hand. As we await a possible replacement, our tale with the 'Jive' transcends mere product experience, weaving a tapestry of shared laughter and perseverance in the face of unforeseen challenges. Our hearts remain hopeful, our spirits undaunted, as we await the next chapter in our amorous escapade with We-Vibe, ebbing and flowing with the unpredictable currents of technology and longing.
M MvW
79 days ago

Transformed – Exceptional Products, Exemplary Resolutions

From the moment I discovered we-vibe.com, I fell in love with their products – each one exceeding my expectations with its quality and innovation. However, my initial encounter with their customer service left me disappointed. After multiple attempts to resolve an issue with a return, I felt ignored and frustrated. Despite the setbacks, I remained hopeful and reached out for the fourth time on 04-02-2024. To my surprise, their response was not only prompt but also incredibly efficient. The problem that had lingered for so long was swiftly resolved, showcasing their commitment to customer satisfaction. I urge future customers not to be deterred by a single negative experience, as we-vibe.com has proven that they are capable of turning any situation around with their dedication and professionalism. The combination of exceptional products and exemplary resolutions makes them a reliable choice for those seeking both quality and outstanding service.
B Bobby Massie
100 days ago

A 5 Star Experience Hindered by Technical Issues

I was thrilled to share a 5-star review for We-Vibe, but unfortunately, recent app updates have dampened my enthusiasm. Since the latest update, my partner and I have experienced persistent difficulties with the app, rendering it nearly unusable. Despite our online status, the app consistently displays us as offline, thus preventing us from controlling each other's toys and inhibiting our ability to connect via chat. This frustrating setback has led me to award We-Vibe a modest 3 stars, as I find it challenging to fully endorse a product that hinders my ability to enjoy intimate moments with my significant other. Despite my persistent efforts to seek assistance by reporting these issues to We-Vibe, I was only met with requests for detailed information about our phones and app updates, even after providing photographic evidence of the problems. Regrettably, I must caution others against purchasing this product, as it has transformed from a source of pleasure to a mere paperweight. I hold out hope that We-Vibe will address these technical hiccups and restore the exceptional experience that initially captivated me.
B Bobby Massie
100 days ago

Overcoming Technical Glitches with Patience and Persistence – A Candid Review of We-Vibe.com

Navigating through the realm of intimacy and technology, I stumbled upon We-Vibe.com. Initially thrilled, I encountered some bumps along the way post the latest app update. Struggling with persistent online-offline miscommunication between our devices, controlling each other's toys became an elusive joy. The icing on the cake? The chat feature was inaccessible post-update. Despite these hurdles, we trudged along, awarding them a gracious 3 stars – pushing it slightly, considering the fun we missed. Engaging with We-Vibe's support team, I embarked on a troubleshooting journey, dutifully providing details of our phone models, software versions, and the app update. Despite meticulous efforts, the glitches persisted, leaving us disheartened. The hope for seamless connectivity flickered. As much as I yearn to endorse their products, I caution against hasty purchases. For now, my once-beloved pleasure enhancer might just serve as a silent, weighty reminder of technical challenges.
T T.O
115 days ago

Terrible customer service. Don’t shop here.

I was hesitant to try we-vibe.com after reading a negative review, but I'm so glad I did. My experience was the complete opposite! I ordered a product and was pleasantly surprised when it arrived just a week later. However, I received an email saying it had been delivered when it hadn't. Frustrated, I filled out a form expecting a long wait for a response. To my surprise, I received a reply within 24 hours. The customer service representative was empathetic and understanding, and they promptly resolved the issue. I must say, I'm thoroughly impressed by their dedication to customer satisfaction. I would highly recommend we-vibe.com to anyone looking for quality products and excellent customer service. Thank you, we-vibe.com, for going above and beyond to make this customer happy.
A andrew smith
143 days ago

The customer support was wonderful

My assessment for we-vibe.com The customer support was wonderful, with my guarantee drawback and was sorted very fast no issues in any respect. I offered my receipt and the issue was sorted immediately. Would extremely suggest anybody to make use of we vibe.
A andrew smith
143 days ago

The customer support was wonderful

My evaluate for we-vibe.com The customer support was wonderful, with my guarantee downside and was sorted very fast no issues in any respect. I offered my receipt and the issue was sorted right away. Would extremely advocate anybody to make use of we vibe.
A Austine-Marie Dubois
167 days ago

Customer support that cares

My evaluate for we-vibe.com I just lately positioned an order for a brand new We-Vibe toy, however it obtained misplaced within the mail. I used to be apprehensive, so I contacted their customer support and so they instantly despatched me a alternative order. It arrived within the subsequent fews days (with free lube too)! I used to be very impressed with how rapidly and effectively they resolved the difficulty, and I used to be additionally impressed with how pleasant and useful the customer support consultant was.
A Austine-Marie Dubois
167 days ago

An Exceptional Experience: Going Above and Beyond

My encounter with we-vibe.com left me amazed by their customer service that truly cares. After a shipment mishap with my new We-Vibe toy, I reached out to their support team for assistance. In no time, they not only arranged for a prompt replacement but also surprised me with complimentary lube in the package. The swift and effective resolution of my concern reflected their dedication to customer satisfaction. What stood out even more was the warmth and helpfulness of the customer service representative, making me feel valued and heard. This experience reaffirmed my trust in their brand, and I will undoubtedly be a loyal customer for years to come.
A Avenir Tkachenko
175 days ago

Earlier than you go studying all of the unfavourable…

My evaluation for we-vibe.com Earlier than you go studying all of the unfavourable evaluations take a second to learn this one. I can say this customer support staff is spectacular! The merchandise from we-vibe are tremendous prime quality. I can admit that not all “one measurement matches all” merchandise are gonna match everybody as a result of everyone seems to be constructed completely different. BUT! The customer support staff was an absolute pleasure to work with they usually helped me select out the appropriate product for me and my spouse! Completely thrilled I acquired such a incredible expertise.
A Avenir Tkachenko
175 days ago

Earlier than you go studying all of the destructive…

My overview for we-vibe.com Earlier than you go studying all of the destructive evaluations take a second to learn this one. I can say this customer support group is spectacular! The merchandise from we-vibe are tremendous top quality. I can admit that not all “one measurement matches all” merchandise are gonna match everybody as a result of everyone seems to be constructed totally different. BUT! The customer support group was an absolute pleasure to work with they usually helped me select out the proper product for me and my spouse! Completely thrilled I received such a implausible expertise.
H Hrvoje Barisic
175 days ago

Adore it!

My overview for we-vibe.com I just lately had an amazing expertise purchasing on-line at we-vibe.com! My order arrived promptly and in good situation, (most significantly in a discreet bundle)! I am very pleased with my buy, the product is of very good high quality (and belief me I've quite a lot of expertise with totally different merchandise from the identical business We-Vibe is just one thing else). I positively suggest this model!
H Hrvoje Barisic
175 days ago

Exceptional Quality and Discreet Service – A True Game-Changer!

I can't contain my excitement after discovering We-Vibe and the incredible experience I had shopping on their website. From the moment I clicked order to the swift and discreet delivery, every aspect exceeded my expectations. The seamless process and the careful packaging affirmed their commitment to customer satisfaction. The product itself is a game-changer in its industry. With extensive experience in similar products, I can confidently attest that We-Vibe stands out for its exceptional quality and performance. It's not just another item; it's a whole new level of satisfaction and pleasure. I highly recommend We-Vibe to anyone looking for top-notch products and exceptional service. Thank you, We-Vibe, for revolutionizing my experience and setting a new standard in the industry!

Introduction:

We-Vibe is a renowned online retailer that specializes in high-quality and innovative adult pleasure products. With a mission to enhance intimacy and sexual wellness, We-Vibe offers a diverse range of vibrators, couples' toys, and accessories that are designed to cater to different preferences and bring pleasure to individuals and couples alike.

Pros:

  • Wide selection of top-notch adult pleasure products
  • Innovative and technologically advanced designs
  • High-quality materials for a luxurious feel
  • Ergonomic designs that enhance comfort and pleasure
  • Intuitive controls for easy operation
  • Waterproof and travel-friendly options
  • Compatible with We-Connect app for long-distance play

Cons:

  • Higher price range compared to some competitors
  • Limited customization options for certain products
  • Availability of some products may vary regionally
  • Beginner-friendly options may be limited

User Experience:

We-Vibe focuses on providing a seamless and enjoyable user experience. The website features an intuitive interface that allows easy navigation and product exploration. Detailed product descriptions, images, and customer reviews help users make informed purchase decisions. Additionally, the We-Connect app enhances user experience by adding interactive features and connectivity options.

Pricing and Value for Money:

While We-Vibe products are priced at a slightly higher range, they offer excellent value for money. The combination of superior build quality, innovative features, and intense pleasure delivered by their products justifies the investment. We-Vibe's commitment to using body-safe materials and the durability of their products further contributes to their value for money proposition.

Customer Service:

We-Vibe prides itself on providing exceptional customer service. Their dedicated customer support team is available to assist with any product inquiries, troubleshooting, or post-purchase concerns. They offer prompt responses through various communication channels, including email and phone. We-Vibe's commitment to customer satisfaction ensures a positive experience throughout the buying process.

Product Quality and Selection:

We-Vibe boasts an impressive selection of adult pleasure products that cater to diverse preferences. Their products are crafted with premium materials that are body-safe, hypoallergenic, and free from harmful substances. We-Vibe's commitment to quality is reflected in the durability, performance, and reliable functionality of their products.

Website Usability:

The We-Vibe website is designed with user-friendliness in mind. Its clean layout, intuitive navigation, and clear product categorization make it easy for customers to find what they're looking for. The search functionality and filters further simplify the browsing experience. The website's responsiveness and fast-loading pages contribute to a seamless user experience across different devices.

Returns and Exchanges:

We-Vibe offers a hassle-free returns and exchanges policy. If a product arrives damaged or doesn't meet the customer's expectations, they can request a return or exchange within a specified timeframe. We-Vibe ensures that customers' concerns are addressed promptly and offers a smooth process for resolving any issues.

Promotions and Discounts:

We-Vibe frequently runs promotions and discounts on their website. Customers can take advantage of special offers, seasonal sales, or limited-time discounts to purchase their preferred products at more affordable prices. Subscribing to their newsletter or following them on social media platforms allows customers to stay updated on the latest promotions.

Reputation:

As a trusted brand in the adult pleasure product industry, We-Vibe has built a strong reputation for delivering high-quality and innovative products. Their emphasis on user satisfaction, commitment to body-safe materials, and continuous innovation have garnered positive reviews and recommendations from both customers and industry experts.

Payment Options:

We-Vibe supports various secure payment options to ensure a smooth checkout process. Customers can pay using major credit cards, PayPal, or other widely accepted online payment methods. The website employs advanced encryption technology to protect customers' personal and financial information.

Loyalty Programs:

We-Vibe offers a loyalty program that rewards returning customers. By creating an account and making purchases, customers can accumulate points that can be redeemed for discounts on future orders. This program encourages customer loyalty and provides additional value to frequent shoppers.

Customer Reviews:

Customer reviews play an essential role in shaping the overall impression of We-Vibe as a brand and its products. The website features a section where customers can share their honest reviews and experiences. This transparent approach allows potential buyers to make well-informed decisions based on the feedback provided by other users.

Community Involvement:

We-Vibe actively participates in supporting and engaging with its community. They collaborate with sexual wellness organizations, promote sexual education, and contribute to various initiatives aimed at enhancing intimacy and well-being. By being involved in social causes and discussions, We-Vibe demonstrates their commitment to creating a positive impact beyond their product offerings.

Shipping and Costs:

We-Vibe provides reliable and discreet shipping services. The shipping costs may vary depending on the delivery location and chosen shipping method. However, they offer free shipping on orders above a certain threshold in many regions. Customers can track their shipments and receive updates to ensure a smooth and reliable delivery process.