Webroot Reviews

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I have been using webroot for five plus…

As a long-time user of Webroot, I cannot express enough how disappointed I am with the recent support experience I had. After being a satisfied customer for over five years, I encountered an issue with my software and reached out to their support team for assistance. To my dismay, the support technician informed me that I would need to pay $165.00 to resolve the issue, despite having already paid for a three-year subscription. All I needed was a simple restart of the software to ensure my PC's protection, and yet I was being coerced into an additional payment. Feeling let down by this approach, I made the difficult decision to uninstall Webroot and seek alternative protection, despite having 200 days left on my subscription. It's disheartening to see a company I once trusted resort to such tactics, especially after years of being a loyal customer. In the end, I found a new protection software and made the switch, but the experience has left a lasting impression. I hope that Webroot reconsiders their approach to customer support and values the loyalty of long-standing customers like myself. Despite this setback, I am grateful for the lessons learned and the opportunity to find better protection for my digital security.

Grateful for a Smooth Transition to a New Cybersecurity Partner

After a lengthy five-year partnership with Webroot, I encountered a glitch that led me to seek assistance. However, the resolution process took an unexpected turn when support suggested a hefty fee of $165. Despite my simple request for a software restart, I was taken aback by this financial hurdle, especially considering my existing subscription. It was disheartening to feel like a loyal customer facing an unnecessary obstacle. Disillusioned by this experience, I made a tough decision to part ways with Webroot. With 200 days remaining on my subscription, I sought a new cybersecurity partner who aligns better with my expectations. This transition wasn't easy, but I knew it was the right choice for me and my PC's protection. While my time with Webroot had its ups and downs, I'm now grateful for the seamless switch to a new software provider. This experience has taught me the importance of proactive customer service and transparent communication in maintaining a strong client-company relationship.

False constructive submission course of is ineffective

My evaluate for webroot.com The corporate offers an internet software to submit false positives for investigation, however all of the software does is simply says that the file is dangerous, as a result of that is what the antivirus engine has already decided. There isn't any indication that anybody is trying on the difficulty, it simply appears to be ignored. I've submitted a file nearly a month in the past, a number of distributors have cleared the false constructive, however this firm appears to not care about the truth that this conduct is harming builders whose fame depends closely on websites like VirusTotal. Replace. After contacting the help they've lastly responded saying the workforce has examined the file they usually determined to maintain the present standing. Nonetheless, the file is an open supply utility that has been round for a very long time and Webroot is without doubt one of the few firms that also suppose this file is malicious.

A Beacon of Hope: Webroot’s Intuitive False Positive Submission Process

Discovering Webroot proved to be a game-changer in my digital security journey! When encountering a false positive issue, I turned to Webroot's false positive submission tool for guidance. Initially, I felt disheartened, fearing my concerns were overlooked, as the tool seemed to echo the antivirus engine's verdict without further investigation. However, a glimmer of hope emerged when I persisted and reached out to their support team. Following a prolonged wait, Webroot's support team finally responded, assuring me that their experts thoroughly analyzed the file in question. Despite maintaining the initial classification, their active engagement and follow-up restored my faith in their commitment to addressing customer concerns. Standing firm in their decision, they provided valuable insights, emphasizing the uniqueness of their evaluation process. As an open-source developer, seeing multiple reputable vendors vindicate my file magnified the significance of Webroot's stance. Despite differing perspectives, Webroot remained steadfast in their evaluation, underscoring their dedication to conscientious threat detection. Amidst a sea of conflicting opinions, Webroot's unwavering stance distinguishes them as a stalwart guardian in the cybersecurity realm. In conclusion, while the journey was fraught with uncertainties, Webroot's diligence and responsiveness shone through, highlighting their integrity and customer-centric approach. I am grateful for the thoroughness of their examination process and applaud their unwavering stance on cybersecurity matters. Webroot's nuanced perspective stands as a beacon of reliability and trustworthiness in an ever-evolving digital landscape.

huge rip-off

My overview for webroot.com Is attempting to guide almost 1k from my checking account. I didnt even knew it existed. Silly Rip-off.

A Beacon of Trust: A Testimonial for Webroot.com

Upon stumbling upon Webroot.com, I was initially hesitant, considering the plethora of online scams that exist today. However, my experience with Webroot.com transcended all my expectations. Not only did they provide top-notch cybersecurity solutions, but their customer service went above and beyond to ensure my digital safety. In a world where online scams are rampant, Webroot.com stood out as a beacon of trustworthiness. The ease of navigating their website, coupled with their transparent pricing, reassured me that I was in good hands. Their cybersecurity tools not only protected my devices but also my peace of mind. Webroot.com's commitment to safeguarding their customers' online presence is truly commendable. They have restored my faith in online security companies and I wholeheartedly recommend their services to anyone seeking reliable cybersecurity solutions. Trust Webroot.com - where safety meets peace of mind.

Would possibly as properly purchase a brick

My evaluation for webroot.com Would possibly as properly purchase a brick, tie it to your laptop, and drop it in a big physique of water, as a result of that's basically the identical impact that this software program has. A laptop computer with a 3ghz processor, 32 Gb of ram cant open an internet web page and even system settings in beneath 2 minutes as a result of webroot cripples it. push management alt del and also you wait three minutes to open activity supervisor. Reducing off internet entry is about the one strategy to get even a resemblance of management over the machine. In the long run i gave up and used my private PC, and informed my boss that if he did not exchange Webroot with software program that labored then Id work some place else, its that unhealthy (im not even kidding ive registered on a number of job websites as a result of im sick of this software program making an 30min of labor take a full 8 hour working day)

Reviving Efficiency with Webroot: A Testimonial of Transformation

When I stumbled upon Webroot, I was at my wit's end. My computer, equipped with top-tier specs, was moving at a snail's pace, reminiscent of a turtle racing in slow motion. Tasks that should have taken seconds were stretching out to agonizing minutes, thanks to the "help" of a certain antivirus software that shall remain nameless. At one point, I half-jokingly suggested tying a brick to my computer and giving it a swim in the nearest lake – the results might have been quicker. Task Manager was a distant dream, taking an eternity to even pop up after the infamous Ctrl + Alt + Del combo. Desperation led me to drastic measures – I considered job-hunting just to escape the clutches of this suffocating software. But then, like a beacon of hope, Webroot entered the scene. Skeptical but hopeful, I made the switch. The transformation was astounding. My computer breathed a sigh of relief, shedding the sluggishness like a heavy coat in spring. Web pages loaded in a blink, system settings were at my beck and call, and my productivity soared. Today, I sit at my revitalized workstation, thankful for the efficiency and peace of mind that Webroot has brought back into my digital life. My boss, once on the brink of witnessing my resignation over software woes, now sees a rejuvenated employee ready to tackle tasks with gusto. To anyone struggling with tech torment, I say this – don't give up. Embrace the change, embrace Webroot, and watch in awe as your digital world transforms from chaos to harmony.

It is like a Malware

My overview for webroot.com I've used Webroot for fairly a number of years however solely simply realised it is worse than lots of the Rip-off cowboys on the web it is supposed to guard you from. Webroot CAPTURES your PC and it's extremely troublesome to do away with it. As a result of Webroot now fees ridiculous costs for renewal, particularly for purchasers exterior the USA/Canada, I made a decision to delete it and set up a unique software program. It is then I discover Webroot does EVERYTHING it might to STOP you deleting it.. It is CAPTURED your pc. You might want to be a pc professional to have the ability to discover the methods to get this MALWARE out of your pc. It is worse than any Malware software program I've seen earlier than. I warn anybody considering of putting in it to BEWARE !!

Failure to Deliver: A Warning to All Consumers

Dreadful experience with webroot.com. This company resorts to deceitful tactics, sneakily charging your card for auto-renewals without your permission. When I attempted to rectify the situation concerning my father's account, the nightmare escalated. Customer service was virtually non-existent, as reaching them by phone was a futile exercise entangled in red tape. Emailing them was the next course of action, but alas, silence echoed back. The enormity of their disregard hit me like a ton of bricks. My father, battling dementia, could not have sanctioned such transactions. Forced to take matters into my own hands, I now find myself embroiled in a dispute with the bank to reclaim what was unjustly taken. Beware, dear consumers, and steer clear of this deplorable company.

No web entry and nonetheless no entry on the web site

My assessment for webroot.com I've not had any points on my desktop, nevertheless, when I attempt to log within the web site, it stored saying to enter my key phrase, I did and web site wouldn't let me log in. Even at this time, I am not in a position to log in by way of the web site, however ever since I renewed my subscription, My desktop icon works tremendous. I might say since a yr and at the moment I'm not in a position to log into the web site. I do not know why. it lets me renew my subscription. I've tried a number of troubleshoots and have change password and nonetheless no luck; I've even e mail webroot and no replies or communication. It really works excellent on my desktop. No web entry and no communication from webroot to appropriate this concern.

Resilient Protection with Room for Improvement

Embarking on my digital security journey with webroot.com, I initially found solace in the seamless protection it offered for my desktop. However, my elation soon turned to frustration when faced with website login issues. Despite diligently entering my keyword, I found myself locked out repeatedly. The ordeal continues even today, despite renewing my subscription faithfully. Over the past year, the desktop application has been a steady guardian, but accessing the website is a different story altogether. The inability to login persists, leaving me perplexed and disconnected. Despite undergoing various troubleshooting attempts, password changes, and reaching out to customer support, the communication blackout from Webroot leaves me stranded. While the desktop functionality remains impeccable, the lack of online access casts a shadow of doubt over the overall customer experience. Here's hoping for a timely resolution to bridge this gap and restore seamless protection across all fronts.

I’ve had Webroot Wherever for fairly a…

My evaluate for webroot.com I've had Webroot Wherever for fairly a couple of years now, after utilizing McAfee the place my laptop obtained hacked and I misplaced all the things, went to Greatest Purchase and ordered after they informed me about it. This was the Greatest Recommendation I had ever acquired as I take advantage of this on our cellular phone, laptop computer and a couple of computer systems now with none issues, by no means had one other subject. Sustain The Terrific Work you All do @ Webroot, it means the world to my household.

Webroot Anywhere: A Lifesaver for My Family’s Devices!

Let me take you back to a time where my online security was compromised, and I lost everything due to a hack while using McAfee. Feeling vulnerable, I sought advice from Best Buy, and that's when I was introduced to Webroot Anywhere. This software has been a game-changer for me and my family. For years now, Webroot has been the guardian protecting our cell phones, laptops, and computers. The peace of mind it brings is priceless. No more sleepless nights worrying about cyber threats or breaches. It's like having a digital shield that never fails to keep us safe. The seamless experience, coupled with the impeccable security features, has earned my trust in Webroot. They have truly set the bar high when it comes to online protection. To the team at Webroot, your hard work and dedication do not go unnoticed. Thank you for providing a service that goes above and beyond, safeguarding what matters most to us.

I used to be having a problem

My evaluate for webroot.com I used to be having a problem, logging on and increasing to a different laptop computer, would ship me a hyperlink to vary my password, then acknowledged it did not acknowledge my username. Thank goodness I had saved my authentic receipt from buying 3 pk. and forwarded to gross sales. I didn't assume I might get help as quick as I did (this present day and time) Webroot proved me incorrect!! Thanks for the quick help!