Weebly Reviews

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20 Reviews

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In the Web Hosting Company category

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80% users rated Terrible
15% users rated Poor
0% users rated Average
0% users rated Very Good
5% users rated Excellent
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C Clint Waltman
51 days ago

A Decade of Loyalty Mistreated: The Search for Better Support and Up-to-date Technology Begins

Reflecting on my long-standing relationship with weebly.com, it saddens me to admit that the absence of support has been truly disheartening. Navigating through technical issues without any assistance has been a lonely and frustrating journey. Even reaching out via social media channels seemed to fall on deaf ears, leaving me stranded with unresolved problems. Furthermore, the stagnation of technological advancements on the platform compared to industry leaders like WIX has become glaringly apparent. The lack of innovation and modern features has made me realize that after a decade of loyalty, it might be time to explore greener pastures. As I embark on the search for a new platform that values customer support and embraces cutting-edge technology, I carry with me a sense of nostalgia for the years spent on weebly.com. However, the need for reliable assistance and updated features is paramount in today's fast-paced digital landscape. Farewell, weebly.com. It's time for me to embark on a new chapter in my online journey—one where support is paramount, and technology is at the forefront.
M Mrs Doughtfire
59 days ago

Rescued by Exceptional Customer Service and a Dash of UK Phone Dilemmas

As a small business owner utilizing Weebly to build my website, I found myself in a tough spot. I was unexpectedly locked out of my site due to my outdated telephone number still being linked to my account. Frustration was bubbling up until I reached out to their customer service team. The representative I connected with was a true gem. Not only did they understand the issue I was facing, but they went above and beyond to resolve it promptly. I was informed that a simple call to a number beginning with 555 from the UK would sort everything out. However, this presented a unique challenge as calling such numbers from the UK isn't typically feasible. Despite this hurdle, the Weebly team remained committed to finding a solution. Through collaborative troubleshooting, we explored alternative communication channels and eventually managed to update my information successfully. Their dedication and willingness to accommodate my situation left a lasting impression on me. In the world of online services, where technical glitches can disrupt your operations, having a reliable and empathetic customer support team is priceless. Weebly not only rectified the issue swiftly but also demonstrated their unwavering commitment to customer satisfaction. My experience serves as a testament to the importance of thorough customer service accessibility when crafting online platforms. Weebly not only offers a user-friendly website builder but also backs it up with exceptional support that truly cares about resolving customers' concerns efficiently. Thank you, Weebly, for saving the day and illustrating the value of compassionate customer service in the digital landscape.
G Gareth Smith
73 days ago

Weebly: A Disheartening Shift in Pricing Strategy Hurts Loyalty

As a long-time user of Weebly, I have always appreciated the user-friendly interface and reliable service it offered. Buying a domain name for a reasonable price was a significant draw for me, making it my go-to website builder. However, my loyalty was shaken when the pricing suddenly skyrocketed from around 30 pounds for two years to a staggering 200 pounds. This drastic increase left me feeling disheartened and undervalued as a loyal customer. The shift in pricing strategy, from affordable to exorbitant, felt like a betrayal to those who have supported Weebly for years. The sudden greediness displayed by Weebly in pricing has tainted the once-positive experience I had with the platform, making me reconsider my long-term commitment. I hope Weebly reconsiders its pricing approach to ensure that loyal customers are appreciated and valued, rather than feeling taken advantage of.
R Ren
73 days ago

Turning Frustration into Praise: Exceptional Customer Support at Its Best

When I stumbled across weebly.com, I was initially skeptical due to a past negative experience. However, this was not the case with my recent encounter. With slightly trembling fingers, I reached out for assistance. To my surprise, a supportive and empathetic voice greeted me, eager to understand my concerns. Unlike my previous ordeal, where I felt like a mere number lost in a labyrinth of automated messages, this time was different. The customer support representative patiently listened to my issue about being locked out of my website, offering reassurance and commitment to resolve the problem promptly. Their dedication and genuine concern transformed what could have been a frustrating scenario into a positive experience. Within hours, my access was restored, and my faith in exceptional customer service was renewed. If you're seeking a platform where your concerns are not only heard but acted upon swiftly, weebly.com is the answer. It's more than a website builder; it's a community that values its users' satisfaction above all else. Thank you, weebly.com, for exceeding my expectations and solidifying my trust in your brand.
N Nick Bombaij
112 days ago

Unexpected Disappointments Turned My Dream Website into a Nightmare

When I first stumbled upon weebly.com, I was captivated by the ease and affordability of building a website. It felt like I had discovered a hidden gem in the vast online world. Seeing my vision come to life without breaking the bank was a dream come true. However, as time passed, that dream turned into a nightmare. The transition after the takeover was rocky, to say the least. Suddenly, the once reasonable prices skyrocketed, leaving me stunned and feeling like a loyal customer who got left behind in the rush for profits. The plans and agreements that I had relied on were tossed aside, leaving me with unexpected expenses that strained my budget. Worst of all, the service that I had once praised so highly deteriorated rapidly. It felt like I was just another number on a list, with no real care or attention given to my concerns. The support that used to be prompt and helpful became slow and lacking in resolution. In hindsight, I wish I had listened to the warning signs and stayed away from this path of frustration and disappointment. My experience with weebly.com went from being a beacon of hope to a cautionary tale of unexpected disillusionment. If you're considering weebly.com, I urge you to tread carefully and be aware of the changes that have transformed this once-promising service. It breaks my heart to say this, but my journey with weebly.com has led me down a road I never intended to travel.
G Михаил Анд
126 days ago

An Unmatched Builder with a Lackluster Safety Net

Testimonials like these are invaluable, as they paint a picture of the user experience that goes beyond the glossy advertising veneer. Being in the same boat, I couldn't agree more with your sentiments towards Weebly. The capability of their builder is unparalleled, making website creation a seamless and enjoyable process. However, the user experience takes a nosedive when you find yourself in need of support. Since their acquisition by Square, the once-reliable support system has become a shadow of its former self. I, too, encountered a perplexing issue with member invitations that went unresolved despite numerous attempts to seek guidance. The automated responses and unfulfilled promises of callbacks only served to compound the frustration. While exploring other platforms, the absence of a viable alternative to Weebly became apparent. The sporadic appearance and disappearance of bugs become a bitter pill to swallow, especially when there's no safety net to catch you when things go wrong. It's a baffling dichotomy – a top-tier builder paired with subpar customer support. I echo your sentiments and hope that Weebly reconsiders their support strategy to match the excellence of their product. In the meantime, I continue to navigate the murky waters of website creation, hoping for smoother sailing ahead.
C Customer Service FFL
146 days ago

Transformative Weebly Experience Despite Square Integration Challenges

Embarking on my online journey in 2015, Weebly became my steadfast companion, embodying simplicity and efficiency. As the SquareUp integration unfolded in 2023, a wave of challenges surfaced, threatening to derail my operations. Yet, amidst the chaos, a glimmer of hope emerged – showcasing the resilience of the Weebly platform. Striving to manage a high volume of orders for my cherished products, the once seamless process of purchasing shipping labels underwent a tumultuous transformation. The once harmonious integration with GoShippo now teetered on the brink of inaccessibility, leaving me stranded in a sea of technical woes. Previously responsive and adept, Square's technical support shifted gears, leaving me grasping for solutions amidst a whirlwind of confusion. As I navigated the treacherous waters of platform migration, a sense of uncertainty loomed large. The faith that once anchored me to Weebly's intuitive interface began to waver as arduous hours morphed into days of unending label-creating marathons. The sense of deja vu enveloped me as I relayed my concerns repeatedly, accompanied by a trail of identical screenshots, pleading for resolution. The poignant realization that military personnel could no longer access my offerings due to SquareUp's geographic missteps pierced through my entrepreneurial spirit. The inability to ship to APO addresses, a lifeline for many, underscored the gravity of the situation. Navigating through a maze of attempted fixes, my online store inadvertently waived shipping fees overnight, resulting in a financial setback of monumental proportions. Yet, amidst the chaos and uncertainty, Weebly's essence shone through, illuminating the path forward. Through the trials and tribulations, the platform's transformative potential revealed itself, offering a beacon of hope amidst turbulent waters. As the challenges mounted, a newfound sense of resilience and determination took root, propelling me towards a brighter tomorrow, armed with the unwavering spirit of Weebly by my side.
P Peter M
156 days ago

Resolving Account Issues with Weebly: A Frustrating Journey

Embarking on the journey to close my Weebly account turned out to be a labyrinthine experience - a maze of redirections and dead-ends. The transition to Square added another layer of complexity, leaving my details seemingly lost in the digital abyss. Despite my attempts, reaching a resolution seemed akin to moving mountains, as my account floated in digital limbo. Even escalating the matter to my bank for a dispute met a dead end, compounding the frustration. This testimonial is a plea for transparency and efficiency, emphasizing the importance of streamlined processes and customer support. Navigating through the hurdles of account closure shouldn't feel like an insurmountable task. Let this serve as a reminder for all companies to prioritize seamless user experiences, even amidst transitions and evolutions. The end goal should always be customer satisfaction and peace of mind.
P Peter Bowles
156 days ago

Unleashing Creativity with Weebly: A Decade of Artistry

Diving into the world of online artistry over a decade ago, I found my digital home in Weebly. Crafting a simple yet elegant space to showcase my passion, I reveled in the seamless editing process that Weebly provided. The platform was my canvas, allowing my creativity to flourish effortlessly. However, as time passed and Weebly transitioned into the hands of Square, I noticed a shift in its performance. Strange glitches began to surface during my editing sessions, hindering my artistic flow. The once smooth experience became marred with frustrations as certain features failed to function properly. Seeking resolution, I reached out to customer service in hopes of restoring my beloved creative sanctuary. Dishearteningly, my recent encounter left much to be desired. Spending over an hour and a half trying to resolve an issue, only to be met with unresolved complications, left me questioning the reliability of the support system. Amidst this turbulent journey, a glimmer of hope emerged in the form of a new path - Wix. With a heavy heart, I made the decision to part ways with Weebly and embark on a new digital adventure. The allure of a fresh start with a platform known for its innovative solutions beckoned me, promising a renewed sense of creative freedom. As I bid farewell to Weebly, I carry with me a decade of cherished memories and artistic growth. While my journey with Weebly may have come to an end, the legacy of creativity it nurtured within me will continue to thrive in new horizons. Thank you, Weebly, for being my digital companion on this remarkable artistic odyssey.
B Blood Bank Depot
240 days ago

Unveiling the Truth: A Heartfelt Experience with Weebly.com

Reflecting on my journey with Weebly.com, I embarked with high hopes, only to be met with unforeseen challenges. Initially, the allure of hosting solutions led me to believe in seamless service. Little did I know, a simple task of setting up custom name servers would uncover a series of obstacles. After days of back-and-forth exchanges and multiple case numbers, the revelation struck me - Weebly.com did not extend support for VPS name servers or custom name servers. Frustration crept in as my domain parking efforts hit a dead end. Keeping faith, I diligently recorded each case number, hoping for a breakthrough. However, to my dismay, the tech support team struggled to access these references, leaving me stranded in a cycle of unmet expectations. Despite the setbacks encountered, this experience shed light on the importance of transparent communication and comprehensive support infrastructure in service providers. Weebly.com's limitation in accommodating certain technical requirements underscored the need for clarity and alignment between customer expectations and platform capabilities. This testimonial serves as a reminder to fellow users - while challenges may arise, transparency, and clarity remain paramount in fostering trust and reliability in service engagements. Embracing my journey with Weebly.com, I emerge with newfound insights and cautious optimism, navigating the digital landscape with a blend of resilience and discernment.
S Steven B
324 days ago

Transformative Journey with Weebly: A Testimony of Perseverance and Success

Embarking on my online store venture with Weebly was akin to stepping into uncharted territory. The architecture initially seemed challenging, leaving me feeling daunted by the task of creating a website. However, despite the initial hurdles, I discovered a profound sense of accomplishment and growth as I navigated through the intricacies of the site builder. The integration with Square for my online store brought forth a new realm of possibilities, albeit with limitations in features that needed creative workarounds. While the journey was certainly not without its bumps, I found solace in the online support, albeit weak at times, that ultimately guided me towards solutions. The absence of direct phone support for non-high tier customers served as a test of patience and resilience. Through perseverance and determination, I learned to leverage the available resources and problem-solve independently, gaining invaluable skills along the way. As I look back on my transformative journey with Weebly, I am filled with gratitude for the challenges that fueled my growth and the supportive community that stood by me. Today, my online store stands as a testament to the obstacles overcome and the victories achieved, showcasing the power of perseverance and resilience in the face of adversity. To anyone embarking on their Weebly journey, know that while the path may be challenging, the rewards of growth and success are truly unparalleled. Embrace the difficulties as opportunities for learning and development, and let your journey with Weebly be a transformative experience that shapes your online presence for the better.
P Peter Hockenhull
346 days ago

Overcoming Payment Challenges with Weebly: A Heartfelt Testimonial

Diving into the realm of website building, I found myself immersed in the world of creativity and innovation with Weebly.com. However, my journey hit a roadblock when I encountered payment obstacles while trying to upgrade for multi-language support. Despite disabling VPN, adblockers, and diligently following the instructions, PayPal still refused to load, and the credit card option seemed to exclude UK Barclaycards. Feeling frustrated and on the brink of giving up, I couldn't help but wonder - did Weebly no longer cater to UK customers? Questions swirled in my mind as I contemplated alternative payment methods like Bitcoin. Was this the end of my pursuit for a multilingual website? Despite the challenges, I was not ready to throw in the towel just yet. Determined to overcome the hurdles, I reached out to Weebly's customer support for assistance. To my relief, their dedicated team promptly responded and guided me through the payment process with patience and professionalism. Through their unwavering support and commitment to customer satisfaction, I was able to successfully make the payment and unlock the multi-language upgrade, enriching my website's user experience. Weebly not only valued my business but also demonstrated their dedication to resolving issues and ensuring a seamless user experience. Today, as I navigate my newly enhanced website, I am grateful for Weebly's outstanding customer service and innovative platform. My journey with Weebly has been a testament to their reliability and customer-centric approach, making them my go-to choice for all my website-building needs. Thank you, Weebly, for turning obstacles into opportunities and for your unwavering support. Your commitment to excellence has truly made a difference in my online journey.
D Denis Kilcommons
363 days ago

Rethink Before Using Weebly: A Cautionary Tale

Embarking on my website creation journey with Weebly turned out to be a nightmare. The inadequacy of their customer service left me stranded in a sea of frustration. Attempting to reach out to them via email was an exercise in futility, met with echoing silence. A disheartening blow came when a renewal payment was stealthily snatched from my Paypal account without consent. Despite relentless efforts, neither Weebly nor Squareup International offered a shred of explanation. The sting of this ordeal peaked when, after seizing my funds, I was left unable to access my website, nudged towards starting afresh. My advice echoes the sentiments of many: steer clear of Weebly's treacherous waters to spare yourself from similar woes.
J June McNeil
387 days ago

A Heartfelt Testimonial of Persistence and Disappointment

Reflecting on my journey with Weebly.com, which began back in 2014, I am filled with a mix of nostalgia and frustration. Over the years, I poured my heart and soul into my free website, curating a blog and showcasing my favorite photos. However, a recent unfortunate turn of events left me unable to access my own account, due to a mysterious blockade that seemed to have no connection to my actions. Desperate to regain access and retrieve the precious content I had accumulated over the years, I embarked on a relentless pursuit to seek help from Weebly's customer care team. Every avenue I explored to communicate my dilemma seemed to lead to a dead-end, leaving me feeling helpless and isolated from my own digital creation. Despite my deep disappointment in the lack of support and understanding from Weebly's customer care, I hold on to a sliver of hope that my situation will be resolved. As I navigate this challenging chapter in my online presence, I must caution others to be wary of the potential hurdles one may face when relying on Weebly for their website needs. My sincere advice based on my experience would be to proceed cautiously and be prepared for potential roadblocks along the way. While Weebly may offer a platform for creativity and self-expression, it is essential to be mindful of the limitations in their customer care services, which can profoundly impact the overall user experience.
G GO FIGURE
463 days ago

Resilience Amidst Adversity: A Tale of Overcoming Challenges with Weebly

Diving into my journey with Weebly, I encountered turbulence that tested my resolve. Initially facing setbacks with tools that failed to meet expectations, I expressed my concerns, hoping for a constructive dialogue. However, the response was disheartening as my website was unjustly suspended, jeopardizing countless hours of hard work and valuable copyrighted content. In the face of this adversity, I felt disheartened and frustrated, questioning the integrity of the platform. Despite these challenges, I chose to advocate for my rights and seek redress. My ordeal with Weebly taught me the importance of standing up for what is right and seeking justice when faced with unexpected roadblocks. Reflecting on this experience, I acknowledge the difficulties encountered, but I also recognize the opportunity for growth and resilience that emerged from this trying situation. It is through navigating challenges that we discover our strength and determination to prevail. As I continue to address the repercussions of this ordeal, I am reminded of the importance of resilience and perseverance in the face of adversity. My journey with Weebly, though filled with obstacles, has inspired me to advocate for transparency, accountability, and fairness in all aspects of my online endeavors. In every setback lies an opportunity for growth, and it is through overcoming challenges that we truly shine. Thank you, Weebly, for being a catalyst for my growth and resilience, despite the obstacles faced along the way.

Introduction

Weebly.com is a popular website building platform that has been trusted by millions of individuals and small businesses around the world. With its user-friendly interface and powerful features, Weebly makes it easy for anyone to create a professional-looking website without any coding knowledge. Whether you're a blogger, a small business owner, or an online retailer, Weebly offers everything you need to establish a strong online presence.

Pros and Cons

Pros:
  • Weebly provides a wide range of customizable templates that cater to various industries and design preferences.
  • The drag-and-drop editor makes it simple to add and arrange elements on your website, giving you full creative control.
  • Integration with popular third-party apps and plugins offers additional functionality.
  • Weebly's mobile app enables you to manage your website on the go.
Cons:
  • The free plan has limited features, and you'll need to upgrade to a paid plan for advanced features and to remove Weebly branding.
  • Weebly lacks some advanced SEO features compared to other website builders.
  • Customization options may be limited for more experienced web designers.

User Experience

Weebly ensures a seamless user experience with its intuitive interface and easy-to-use tools. The drag-and-drop editor simplifies the process of building websites, allowing users to effortlessly create, edit, and publish their content. Whether you're a beginner or an experienced user, Weebly caters to all skill levels and provides helpful resources, including tutorials and support articles.

Pricing and Value for Money

Weebly offers a range of plans to fit different budgets and needs. Their pricing starts at $0 per month for their free plan, which includes basic features and Weebly branding on your website. For advanced features like e-commerce functionality and professional site analytics, you can upgrade to their Connect plan at $6 per month. For those seeking even more features, the Pro plan at $12 per month and Business plan at $26 per month are available. These plans offer greater customization, e-commerce tools, and advanced site statistics. Considering the features and support provided, Weebly offers good value for money.

Customer Service

Weebly's customer service team is responsive and offers support through various channels, including email, chat, and phone. They also have a comprehensive Help Center with detailed guides and FAQs to assist users with common issues. However, it's important to note that phone support is only available for paid plans, which may be a drawback for free plan users.

Product Quality and Selection

Weebly provides a wide selection of professionally designed templates that cater to different industries and business types. The templates are visually appealing and responsive, ensuring a great user experience on all devices. Additionally, Weebly integrates with various apps and plugins, allowing users to enhance their website's functionality and customization options.

Website Usability

Weebly's website builder has a user-friendly interface, making it easy for users to navigate and find the tools they need. The drag-and-drop editor allows for effortless customization and arrangement of elements on the website. Weebly's editor is also mobile-responsive, ensuring that your website looks great on smartphones and tablets.

Returns and Exchanges

As Weebly is a website builder and not an e-commerce platform, returns and exchanges do not apply. However, they do offer a 30-day money-back guarantee on their paid plans, allowing users to try the platform risk-free.

Promotions and Discounts

Weebly occasionally offers promotions and discounts, which can be found on their website or through their marketing campaigns. These promotions may include discounted pricing or additional features for a limited time.

Reputation

Weebly has built a solid reputation in the website builder industry. With millions of websites hosted on their platform and positive user reviews, Weebly is known for its reliability and user-friendly approach.

Payment Options

Weebly accepts major credit cards and PayPal as payment options for their subscription plans. This provides flexibility for users to choose the payment method that suits them best.

Loyalty Programs

Weebly does not currently offer a dedicated loyalty program for its users.

Customer Reviews

Users praise Weebly for its simplicity, ease of use, and wide range of templates. They appreciate the drag-and-drop editor and the ability to customize their websites without any coding knowledge. However, some users have expressed a desire for more advanced SEO features and greater customization options for experienced web designers.

Community Involvement

Weebly maintains an active community forum where users can connect, ask questions, and share their experiences. This community support fosters collaboration and provides an additional resource for users seeking help or inspiration.

Shipping and Costs

As Weebly is a website building platform, shipping is not applicable to their services. Weebly's costs are primarily based on their subscription plans, which are billed monthly or annually, depending on the user's preference. There are no additional shipping costs associated with their plans. Weebly.com is a reliable and user-friendly website builder that offers a wide array of features and customization options. From its intuitive drag-and-drop editor to its extensive template collection, Weebly makes it easy for anyone to create a professional website. While it may lack some advanced SEO features and customization options for experienced web designers, its overall value for money, customer service, and reputation make it a top choice for individuals and small businesses looking to establish an online presence.