Users Voice for Westerndigital

98% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
2% users rated Excellent
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Reviewed by on 21 Jan 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 5 5 2.6 4.8 3.7 1.4
Nov 2022 5 1 4 4.9 5 1.1
Dec 2022 1 5 5 5 5 5
Jan 2023 5 4.9 2.6 4.8 2.7 1.3
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Detailed Westerndigital Review by

Before making any shopping decision at westerndigital.com, it is advised to check user's reviews of the westerndigital.com product or westerndigital.com merchant itself. At AskmeOffers.com, we maintain 100% genuine and authentic reviews for the westerndigital.com store and westerndigital.com services and the same you can check before your purchase. We also request every shopper to submit and write about their experiences after availing of products or services offered by an westerndigital.com merchant to help others make shopping decisions easy!. westerndigital.com, offers wide range of genuine products with free shipping to your doorstep whether you are looking to buy clothes or gadgets from westerndigital.com and if you unsure about it feel free to contact customer support team of westerndigital.com, or you can also email Askmeoffers support team anytime.

Recommended by 236+ verified customers on Trustpilot

'Terrible'
Based on 236 reviews

Westerndigital Recent User Reviews

User Rating

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Reviewer Name: Christine Poloschand

Review Submission Date: 2023-01-11

Review Title: BUYERS BEWARE
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Review Description: BUYERS BEWARE! I ordered a blazer 12/3/2022 and didn't receive it til 1/2/2023. The quality of this blazer was nothing at all what I expected. I was also charged again on my account on 1/4/2023 for something that I have no idea and didn't authorize. Can't call they just expect you to go off emails and email an Alex. Very poor service and quality.

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Reviewer Name: mitchell schuman

Review Submission Date: 2022-12-09

Review Title: free offfer that's just a lie
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Review Description: promised free flash drive and then charged for it. customer support is a $2/day employee who knows nothing. Waste of time. Go elsewhere.

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Reviewer Name: CB Cluer

Review Submission Date: 2022-09-28

Review Title: This is a lousy company with terrible…
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Review Description: This is a lousy company with terrible after sales service. I bought two of their 125 gbs USBs. They didn’t fit in any of my devices.I got onto Thomas and Scott of Western Digital. They asked me to send photos etc. But refused my offer to send them the defective USBs. There have been many similar complaints about the USBs being defective.Now they tell me the USBs are fake!The mind boggles. Beware of this Company.

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Reviewer Name: Vivian

Review Submission Date: 2022-08-07

Review Title: One of the most terrible service
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Review Description: One of the most terrible service! never buy anything from them. I bought the most expensive external hard drive i never spend money for and just over one year old is not worked. I went to Best buy to complain about this they testes and said I need to call WD service. I called and went through all than finally they told me i need to paid for get my file out because this hard driver over guarantee :(

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Reviewer Name: candice

Review Submission Date: 2022-07-06

Review Title: Complete trash company
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Review Description: Complete trash company! I spent $200 on an external hard drive (worked about 50% of the time) and then all of the sudden, they don't support it and tell me I have to buy a NEW one that works with their system! Dumb me tries the new one---cord doesn't fit, can't get pictures off of last hard drive, and NO ONE responds, ever! I have two $200 paper weights that contain pictures of my life that I can't get out! I HATE Western Digital!

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Reviewer Name: Gareth Edwards

Review Submission Date: 2022-07-02

Review Title: Junk
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Review Description: Had it for a while but has never really delivered. Often doesn’t link up. Wants log ins I don’t have. Isn’t recognised on my windows lap top. Terrible app. Doesn’t often display thumbnails. Cumbersome to download multiple files, if it works at all. I wanted to store stuff privately and not use a cloud like Amazon. Rubbish though. A shame as it promised so much.

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Reviewer Name: Sign Inn

Review Submission Date: 2022-06-21

Review Title: I bought 2x new 10TB NAS HDD
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Review Description: I bought 2x new 10TB NAS HDD. Tried installing in a Synology NAS enclosure. Something went wrong - was it Synology or WD or User fault?? Sent back under warranty to WD in Australia with crossed fingers. Just received 2x NEW HDD replacements.Friggin' amazing. Blown away by how fast and replacement policy. This is how HiTech companies should treat their customers :) Ill buy more in future knowing even though I'm not a fully qualified techno, I can get backup from these guys.

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Reviewer Name: Joel

Review Submission Date: 2022-04-17

Review Title: Very poor support from WD
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Review Description: They do not honor their storage products warranty and make it very frustrating to initiate a warranty claim, with a support website that leads you down a rabbit hole of error messages and misleading links that lead back to the top page. My failed products serial number was not in their database and they turned my warranty claim into a website support incident, leaving me to start the process all over again. Their support site is designed to make you give up out of frustration. They like to reply to complaints with the same bot generated response.

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Reviewer Name: Jody

Review Submission Date: 2022-03-14

Review Title: As a business owner I cannot comprehend…
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Review Description: As a business owner I cannot comprehend how a backup product can be so unreliable. We've bought one after the other of WD thinking it was our mistakes only to realize these are just garbage products. Don't bother spending money on these, or you'll be writing a review warning others.

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Reviewer Name: Ak

Review Submission Date: 2022-02-25

Review Title: USELESS Customer Service
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Review Description: Customer service is calling from a number that is identified as SPAM by the nations WIRELESS CARRIERS. The calls never ring and just go to voicemail. WD has been told but they just don't care. It is time they go out of business!!! Most stupid and backward customer service.