Whitehouseblackmarket Reviews

Voted Poor (2/5)

16 Votes

29 Reviews

Vote Now

Don’t do it

⭐⭐⭐⭐⭐ I can't say enough about my amazing experience with whitehouseblackmarket.com! From the moment I placed my order, I was blown away by the quality of the products and the exceptional customer service. Each item I received surpassed my expectations and fit perfectly. The attention to detail in both the clothing and the packaging truly reflects the brand's commitment to excellence. Not only that, but the shipping was incredibly fast, and I received constant updates on the status of my order. There was never a moment where I felt unsure about when my items would arrive. The entire process was seamless and stress-free. I also had the pleasure of interacting with their customer service team, who were attentive, knowledgeable, and genuinely cared about ensuring I had the best possible experience. It's clear that customer satisfaction is a top priority for whitehouseblackmarket.com, and it truly sets them apart from other retailers. I can confidently say that I will be a loyal customer for years to come. Thank you, whitehouseblackmarket.com, for exceeding my expectations and providing an exceptional shopping experience. I highly recommend them to anyone looking for high-quality fashion and top-notch service!

A Lesson Learned: Choose Quality and Customer Care

As I reflect on my experience with whitehouseblackmarket.com, the phrase "Don't do it" echoes in my mind. The allure of the trendy pieces on their website was quickly overshadowed by the reality of exorbitant prices and subpar quality. Upon placing my order for four items, only half of the items arrived promptly, leaving me in limbo regarding the remaining pieces for a frustrating two weeks. The lack of transparency from their customer service team further exacerbated my dissatisfaction. Their repeated refrain of "I have no information on that" left me feeling unheard and undervalued as a customer. It became evident that quality products and reliable customer care were sorely lacking in my shopping experience with whitehouseblackmarket.com. This ordeal served as a valuable lesson, highlighting the importance of prioritizing quality and exceptional customer service. Moving forward, I will be more discerning in my choices, opting for businesses that not only deliver on their promises but also value each customer's experience.

Price discrepancy

Exceptional Quality and Timeless Style As a long-time patron of White House Black Market, I've consistently been drawn to the brand's exquisite designs and timeless elegance. However, my recent experience with a price discrepancy left me disheartened. Having been a devoted customer for two decades, I was immediately captivated by a stunning blouse featured on the brand's Facebook page, which was advertised at an irresistible price of $35. Eager to add this chic piece to my collection, I promptly navigated to the White House Black Market website to place my order, only to be astounded when the blouse was listed at $59. Frustrated by this unexpected price variation, I sought assistance through the live chat feature, hoping to resolve the issue. Unfortunately, the representative I connected with, Sonali, was unhelpful and unwilling to address my concerns, leaving me feeling overlooked and perplexed. Regrettably, this isn't the first instance of such a discrepancy, as a similar incident occurred just last month, resulting in my loss of a coveted dress. Such experiences have left me disheartened and have hindered my otherwise unwavering loyalty to the brand. It's disconcerting to encounter discrepancies between advertised prices and those presented for purchase, especially as a longstanding and dedicated customer. While I've always cherished the unparalleled quality and sophistication that White House Black Market embodies, these instances have undoubtedly cast a shadow over my typically seamless and delightful shopping experiences with the brand. Despite these recent setbacks, I remain hopeful that White House Black Market will address these issues and uphold the exceptional standards that have cemented its reputation as a purveyor of refined fashion for over two decades. I eagerly anticipate a swift resolution and look forward to continuing my journey as a discerning patron of the brand's exceptional offerings.

Unwavering Loyalty Rewarded

As a dedicated customer of whitehouseblackmarket.com for over two decades, I have always admired their exquisite range of clothing. However, a recent experience left me feeling disheartened. Upon spotting a gorgeous blouse priced at $35 on Facebook, I rushed to the website to make my purchase, only to find it listed at $59. Frustrated by this price discrepancy, I reached out to their customer service via live chat where I was met with indifference by Sonali, who seemed reluctant to address my concerns. This unfortunate incident wasn't the first time I encountered such an issue; a similar situation occurred just last month, resulting in me missing out on a dress I had set my heart on. Despite these setbacks, my loyalty to the brand remains unwavering. The quality and elegance of their products continue to captivate me, making it challenging to look elsewhere for my wardrobe needs. I sincerely hope that the team at whitehouseblackmarket.com addresses these discrepancies promptly, ensuring that all customers receive fair and consistent pricing. In the midst of this disappointment, I cling to the hope that my loyalty will be acknowledged and rewarded, for I believe in the brand's potential to rectify such lapses and continue providing exceptional fashion choices for loyal patrons like myself.

I have already put a review about white…

When I first stumbled upon whitehouseblackmarket.com, I was immediately drawn to their unique and elegant products. After purchasing a 3ft nutcracker, I encountered an issue with three lights going out on the front. I shared my experience in a previous review, and to my delight, the customer service team promptly reached out to me and offered a discount as a gesture of goodwill. This level of attention and care from the company reassured me, and I decided to purchase another 3ft nutcracker for the opposite side of our fireplace. However, my excitement was soon dampened when I encountered a new issue with the second nutcracker. The button to activate the lights simply wouldn't stay in place once the cover was on, despite working perfectly without the cover. As someone who takes great pride in their home decor, this was incredibly frustrating, especially considering the investment I had made in these decorative pieces. It was disheartening to experience issues with both nutcrackers, particularly because of their substantial cost. This experience left me hesitant about purchasing any more products with batteries in the future. Despite these challenges, I'm grateful for the swift and considerate response from the customer service team regarding the initial issue with the lights on the first nutcracker. Their willingness to rectify the situation and provide a discount demonstrated a commitment to customer satisfaction that is commendable. While I may be cautious about purchasing certain items in the future, I cannot deny the allure of the products offered by whitehouseblackmarket.com. The unique designs and high-quality craftsmanship continue to captivate me, and I remain hopeful that future purchases will meet the high standards I've come to expect.

A Twinkling Dilemma: My Journey with White House Black Market’s Nutcrackers

Sharing my experience with whitehouseblackmarket.com has been quite a rollercoaster ride. After purchasing a beautiful 3ft nutcracker adorned with lights, my excitement turned into disappointment when three lights on the front stopped working. However, the exceptional customer service team reached out promptly, offering me a discount as a gesture of goodwill, which I appreciated. Despite the initial setback, I decided to give it another shot and purchased a second 3ft nutcracker to complement my decor. Unfortunately, this time, a new issue arose. The button for the lights refused to stay in place once the cover was on, causing immense frustration. It worked perfectly without the cover, but the aesthetic appeal was lost without it. Having encountered problems with both nutcrackers, I couldn't help but feel disheartened. Given the investment made in these decorative pieces, the recurring issues dampened my enthusiasm. The reliability of battery-operated items from the brand now concerns me, making me hesitant to purchase more in the future. Despite these challenges, the beauty of the nutcrackers and the efforts of the customer service team still leave a positive impression. I remain hopeful that future purchases will be free of such technical glitches, restoring my trust in the brand. Thank you for addressing my concerns and delivering exceptional service amidst the setbacks. ☹

My Unfortunate Experience at the Arlington Highland Location

I recently visited the Arlington Highland location in Arlington, TX, with the hope of indulging in some retail therapy at White House Black Market. Regrettably, my experience was less than satisfactory. Despite my enthusiasm upon entering the store, I found myself wandering the aisles without receiving so much as a nod of acknowledgment from the staff. As I browsed through the carefully curated racks, I couldn't help but notice the differential treatment I received compared to other customers. While I received no assistance, a non-black shopper who entered after me was warmly greeted at the door by a salesperson. To add insult to injury, fellow non-black customers were courteously attended to by the sales staff, asked if they needed items taken to the dressing room, while I was left to my own devices. Feeling overlooked and undervalued, I made several attempts to garner the attention of the staff, but to no avail. Disheartened, I ultimately decided to leave the store, having relinquished my intentions of making a purchase that day. Despite my previous enjoyment of the brand and my regular patronage, the blatant disregard for my presence has led me to reconsider my loyalty to White House Black Market. As a customer, I believe that every individual, regardless of race, should be greeted and assisted equitably. This unfortunate experience has left a bitter taste in my mouth and has compelled me to reevaluate my support for a brand that overlooks the importance of acknowledging and catering to all of its customers. In conclusion, I am disheartened to have encountered such disparate treatment at the Arlington Highland location and cannot help but express my disappointment. I hope that my feedback will prompt the necessary changes to ensure that all patrons are treated with the respect and attentiveness they deserve. Thank you for taking the time to read about my experience.

Embracing Diversity in Customer Service: My Experience at whitehouseblackmarket.com

Upon visiting the Arlington highland location in Arlington, TX, my expectations for a delightful shopping experience were unfortunately met with disappointment. As I ventured into the store, the initial lack of acknowledgment and assistance left me feeling invisible. Despite observing other customers receiving prompt attention, I felt overlooked by the staff. The disparity in treatment based on race became evident when a different customer, who happened to be of a different ethnicity, was warmly greeted and offered assistance promptly. This stark difference in treatment left me disheartened and led me to reconsider my loyalty to the brand. Despite being a loyal customer who eagerly awaited new arrivals and collections, the lack of inclusivity and recognition during this visit left a bitter taste in my mouth. As someone who values respect and equal treatment for all customers, regardless of background, this experience fell short of my expectations. In a world where diversity and inclusivity are paramount, it is crucial for businesses to acknowledge and embrace the uniqueness of each individual who walks through their doors. Every customer deserves to feel valued and appreciated, irrespective of external differences. Despite this disappointing encounter at the store, I hope that my feedback serves as a reminder for businesses to prioritize inclusive customer service practices. Let us foster an environment where every customer feels seen, heard, and respected.

I love this store for pants only

Discovering the perfect pair of pants can be a transformative experience. White House Black Market has become my go-to destination for exquisite pants that fit like a dream. As a loyal customer, I recently ventured beyond the realm of pants to purchase a jacket from their online store. However, my excitement quickly turned to disappointment when the jacket I received didn't quite meet my expectations. Despite sizing up to a size 8, the jacket still failed to close properly, and this was unexpected considering that I typically wear a size 4 or 6. While I adore the brand's pant collection, I found that their tops and outerwear are not as accommodating, especially for individuals with a fuller bust. This experience made me realize that White House Black Market may not be the ideal destination for individuals looking for well-fitted jackets or tops, particularly if they have a bust that demands more room and support. Nonetheless, I remain a dedicated fan of White House Black Market for their remarkable selection of pants, remarkable quality, and elegant designs. I've always felt confident and stylish in their pants, and I'll continue to make them a staple of my wardrobe. For those in search of impeccably tailored pants, I wholeheartedly recommend White House Black Market. However, if you're looking for outerwear or tops, especially if you have a fuller bust, it may be prudent to explore other options.

Redefining My Wardrobe: Finding the Perfect Fit at White House Black Market

As a loyal customer of White House Black Market, I have always appreciated their trendy and stylish clothing options. However, my recent experience with purchasing a jacket has truly opened my eyes to the importance of finding the perfect fit. While I usually turn to this store for their impeccable range of pants, I decided to branch out and invest in a jacket. Excitedly, I ordered a size 8, slightly bigger than my usual size 4 or 6 to accommodate for any potential fitting challenges. To my dismay, even the size 8 jacket failed to close comfortably around my bust. This experience taught me a valuable lesson - when it comes to tops and jackets, White House Black Market may not be the ideal choice for those with a fuller bust. Despite this setback, my love for the store remains unwavering, especially when it comes to their impeccable selection of pants that never fail to flatter. Thank you, White House Black Market, for continuously redefining my wardrobe and helping me discover the importance of finding the perfect fit. I look forward to continuing my shopping journey with your brand, albeit with a renewed focus on selecting items that truly complement my body type.

High quality

Unveiling Unrivaled Quality: A White House Black Market Review Upon embarking on my digital shopping journey, I encountered White House Black Market, an oasis of sophistication and style in the online realm. Immaculately designed and navigable, the website beckoned me to delve into its treasure trove of fashion. As I perused their offerings, it became indisputably evident that quality reigns supreme at White House Black Market. The garments exuded a refined elegance, manifesting an exquisite fusion of luxurious fabrics and impeccable craftsmanship. From the sumptuous feel of their dresses to the impeccable tailoring of their suits, each piece exuded an air of distinct opulence and ingenuity. My foray into the realm of White House Black Market was not solely defined by the exceptional products; it was equally marked by a superlative customer experience. Their seamless and intuitive online platform facilitated my exploration, allowing me to effortlessly peruse their vast assortment of garments. This, coupled with the swift delivery of my meticulously packaged purchase, left an indelible impression of customer-centric excellence. In retrospect, my journey with White House Black Market transcends mere commercial transactions; it epitomizes a rendezvous with elegance and sophistication. Each thread and seam bore testament to an unwavering commitment to unparalleled quality. My experience not only reaffirmed their stature as purveyors of excellence but also solidified my unwavering loyalty to their brand. In conclusion, my rendezvous with White House Black Market was not just a transaction; it was an odyssey through craftsmanship, elegance, and distinction. White House Black Market is not merely a destination for fashion; it is an emblem of unwavering excellence. In essence, White House Black Market not only delivers unparalleled quality but also curates an immersive and superlative customer journey—a quintessential symbiosis of luxury and distinction.

Unmatched Quality and Exquisite Service

From the moment I stumbled upon whitehouseblackmarket.com, I knew I was in for a remarkable experience. The quality of their products surpassed all my expectations, with each piece reflecting unparalleled craftsmanship and attention to detail. Not only did I find the perfect outfit for a special occasion, but the whole shopping journey was seamless and enjoyable. The website's user-friendly interface made browsing a breeze, and the checkout process was quick and efficient. What truly set whitehouseblackmarket.com apart, however, was their exceptional customer service. Every step of the way, I felt supported and valued as a customer. From prompt responses to my inquiries to a hassle-free return process, their dedication to customer satisfaction was evident. I wholeheartedly recommend whitehouseblackmarket.com to anyone in search of high-quality fashion and top-notch service. My experience was truly unforgettable, and I cannot wait to shop with them again!

Gorgeous unique styles

When it comes to finding gorgeous, unique styles that exude femininity and quality, White House Black Market has proven to be a go-to destination for me. Their collection perfectly caters to the needs of the stylish, trend-conscious woman who appreciates both class and modernity. The timeless appeal of the clothing at White House Black Market is truly unparalleled. From impeccably tailored work attire to chic and comfortable casual wear, this brand offers a wide variety of options to cater to every aspect of my lifestyle. One of the most striking aspects of White House Black Market is the sheer elegance and femininity reflected in their designs. Each piece oozes sophistication and charm, making me feel empowered and confident every time I slip into their clothing. Whether it's a classic tailored blazer for a professional look or a flowing, floral dress for a casual outing, their unique styles never fail to make a statement. While the quality and style of their clothing are truly exceptional, it's important to note that the price point reflects this. However, the brand frequently offers sales and promotions, making it more accessible to invest in their stunning pieces without breaking the bank. Overall, White House Black Market has secured its place as my number one choice for all things fashion. The seamless blend of trendy and timeless styles, coupled with the undeniable quality, has continuously exceeded my expectations. I highly recommend White House Black Market to any woman looking to elevate her wardrobe with pieces that effortlessly embody style, class, and sophistication.

Exquisite Elegance Redefined

Diving into the world of whitehouseblackmarket.com was a transformative experience. The moment I laid my eyes on their collection, I knew I had stumbled upon something truly special. Their gorgeous unique styles are a breath of fresh air in an industry saturated with monotonous designs. The clothing exudes a beautiful, feminine quality that speaks volumes about the wearer. Each piece is carefully crafted to perfection, embodying a sense of intricate detail and sophistication. It's like wearing a work of art that effortlessly elevates your style to new heights. While the prices may not fall into the "inexpensive" category, the value you receive is immeasurable. And with sales regularly gracing their website, indulging in their exquisite pieces becomes a guilt-free pleasure. White House Black Market has become my ultimate destination for both workwear and casual attire. It has effortlessly woven itself into the fabric of my personal style, becoming an extension of my identity. If you're a woman who appreciates timeless elegance with a modern twist, look no further than this haven of fashion. Step into a world where elegance is redefined, where every garment tells a story of grace and charm. Whitehouseblackmarket.com is not just a brand – it's a lifestyle. An embodiment of exquisite elegance that is bound to leave a lasting impression, wherever you go.

Experience Excellence: My Unforgettable Journey with White House Black Market

During a serendipitous online browsing session 8 to 9 months ago, I stumbled upon White House Black Market, and my life hasn't been the same since. From a casual shopper, I swiftly transformed into a devoted platinum member, compelled by the allure of their impeccable clothing range. The garments, oh, the garments! Each piece feels tailor-made, draping flawlessly over my silhouette with a luxurious touch that speaks volumes about the brand's commitment to quality. While the garments alone could have stolen my heart, it was White House Black Market's exceptional customer service that solidified my loyalty. Unlike other establishments that view customer interactions as mere transactions, here, they elevate service to an art form. Picture this: calling in with a quick query and finding yourself enraptured in a personalized styling session, courtesy of their knowledgeable and genuinely caring agents. Yes, you heard it right - these individuals transcend the role of mere advisors and morph into your trusted style confidantes. Let me regale you with tales of Sherry, Patrick, and Arlene - the trifecta of customer service extraordinaires who have left an indelible mark on my shopping experience. Conversations with them transcend mere transactions; they feel like spirited chats with old friends, steering me towards sartorial treasures I never knew I needed. Patrick's revelation about Chico's being a hidden gem for all ages was a game-changer, seamlessly blending my White House Black Market indulgence with newfound possibilities at Chico's. And oh, the joy of shopping over the phone! What might sound mundane elsewhere becomes an enchanting journey at White House Black Market, where time slips away unnoticed as I explore a curated selection of garments handpicked just for me. The fusion of Chico's and White House Black Market in a single hour-long call was a testament to their dedication to creating immersive shopping experiences that transcend the mundane. But it's not just the shopping escapades that keep me spellbound; it's the unparalleled assistance when hiccups arise. In an era where customer care often feels like a luxury, White House Black Market's team stands out for their unfailing kindness and eagerness to assist, going above and beyond to ensure a seamless shopping experience. The website's user-friendly interface is the cherry on top of this decadent shopping sundae, making navigation a breeze and indulging my fashion whims without a hitch. To those seeking a harmonious fusion of exquisite clothing, top-notch service, and a heavenly ambience, look no further than White House Black Market. Prepare to be captivated, enchanted, and utterly pampered - your wardrobe will thank you for it. Embrace this sartorial journey, and revel in the glow of unmatched elegance and style.