Whoosh Reviews

Voted Average (3/5)

66141 Votes

20 Reviews

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In the Big Sales category

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65% users rated Terrible
0% users rated Poor
5% users rated Average
5% users rated Very Good
25% users rated Excellent
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M Michelle Bacchus
37 days ago

Glorious service

My evaluate for whoosh.com First time I've used Whoosh and was very impressed. From once I ordered to getting delivered took 40mins! I acquired the right objects with good dates on them,driver was pleasant sufficient,will use once more!
A Angel
41 days ago

Reassurance and Clarity: A Mother’s Perspective on Product Transparency

As a concerned mother, I stumbled upon whoosh.com while searching for safe and effective cleaning products. The prospect of my son accidentally ingesting any substance sent shivers down my spine. Upon receiving the product, however, I shared a sentiment with the original reviewer - the lack of detailed ingredient information caused unease. In my quest for reassurance, I reached out to the customer support team at whoosh.com. Their swift response and willingness to provide a comprehensive list of ingredients not only allayed my fears but also showcased their commitment to customer safety. Understanding what goes into the products I use at home brings me peace of mind, allowing me to confidently use them in my household. Transparency is key when it comes to products that impact the well-being of our loved ones. Whoosh.com not only met but exceeded my expectations by going the extra mile to address my concerns. For any parent seeking clarity and peace of mind in their cleaning products, I wholeheartedly recommend whoosh.com.
M Mad hatter
46 days ago

Whoosh: A Test of Resilience and Customer Service

As a loyal user of Whoosh, my recent experience was a rollercoaster of emotions. Placing an order with eager anticipation, I expected a smooth delivery process. However, what unfolded was far from seamless. The Uber driver arrived promptly but handed over a bag that wasn't mine, missing essential items like milk. Frantically trying to reach out, I learned that Whoosh operates as a third party, complicating the resolution process. After a series of frustrating interactions, the uncertainty loomed over whether I would receive a refund for the mishap. The replacement items provided were inadequate for my needs, leaving me questioning the reliability of the service. Despite previous positive encounters with Whoosh, this incident left a dent in my confidence. Nonetheless, I remain hopeful that the customer service team will rectify the situation and uphold the trust I once had in Whoosh. Through this ordeal, I have witnessed the importance of resilience and effective communication in overcoming setbacks. Whoosh, may this experience be a catalyst for improvements in your service, ensuring seamless transactions and restoring faith in your brand.
K Kathy Phillips
48 days ago

An Unforgettable Experience with Whoosh Delivery: A Game Changer

Embarking on my Whoosh journey filled me with trepidation due to some negative feedback I encountered. Nevertheless, circumstances necessitated a leap of faith, and boy, was I pleasantly surprised! The user-friendly ordering process, coupled with the ability to use clubcard offers, instantly won me over. Admittedly, prices were slightly higher from the Tesco express store, but with mindfulness, one could navigate this easily. To my sheer delight, the order reached me within a mere hour, carried by a courteous and amiable delivery driver, all for a nominal fee of £2.99. This efficiency and professionalism were beyond my expectations and truly marked a turning point in my recovery journey. Whoosh delivery not only bridged a physical gap caused by a recent operation but also brought a ray of convenience that illuminated my healing process.
C Catherine Lock
49 days ago

Regaining Faith in Reliable Deliveries: My Journey with Whoosh

After a couple of disappointing experiences with Whoosh delivery, I was left feeling frustrated and let down. Getting my order wrong not once, but twice, tested my patience to the limit. However, what truly sets a company apart is how they handle such situations. To my surprise, the customer service team at Whoosh promptly refunded me for the errors, showing me they valued my satisfaction. Despite the initial hiccups, I decided to give Whoosh another chance. To my delight, my subsequent orders were flawlessly delivered, restoring my confidence in the platform. The convenience and speed of Whoosh's service, coupled with their responsive customer support, have turned me from a skeptic to a loyal customer. In the world of online deliveries, mistakes can happen. What truly matters is how a company addresses and resolves them. Whoosh not only rectified their errors but also won back my trust through their efficient service and commitment to customer satisfaction. I'm glad I gave them a second chance, as now I can rely on Whoosh for all my delivery needs without hesitation.
H Heidi Norman
49 days ago

Exceeding Expectations: A Testimonial of Unwavering Customer Support

Having recently experienced a disappointing ordeal with a previous online order, I was hesitant to try another service. However, my decision to give whoosh.com a chance was truly a game-changer. Upon placing my order, I was initially struck by the efficient order confirmation and prompt update notifications. Unfortunately, a hiccup arose, causing an unexpected cancellation. Feeling dejected, I reached out to the customer support team at whoosh.com. To my surprise and delight, their response was not only swift but also deeply empathetic. They not only apologized profusely for the inconvenience caused but went above and beyond to rectify the situation. Through their proactive communication and genuine concern for my satisfaction, they managed to turn a negative experience into a positive one. In a world where customer service often feels like a lost art, whoosh.com stands out as a beacon of excellence. Their dedication to ensuring customer happiness and their willingness to go the extra mile speak volumes about their commitment to their clientele. I am immensely grateful for their support and commend them for their unwavering dedication to exceeding expectations. In a nutshell, whoosh.com not only delivers on their promises but also showcases a level of care and professionalism that is truly unparalleled. My faith in online services has been restored, all thanks to the outstanding team at whoosh.com.
M Matthew Kelly
50 days ago

A Genuine Review: Embracing the Joys of Patience

Let me tell you about my recent experience with whoosh.com. So, I placed an order, all eager and excited for my delivery to arrive. However, things didn't quite go as planned. After an hour of waiting, with the money deducted from my account and assurances that my order was on its way, chaos ensued. Trying to reach out for help, I found myself in a predicament - there was no way to contact the shop handling my delivery. The communication black hole left me feeling stranded and anxious. The initial estimated delivery time of 3.45 pm came and went, only to receive a surprise message at 4.30 pm, stating that Peter was outside with my order. What a rollercoaster of emotions! Just as I thought salvation was near, another message popped up - my order had been cancelled. Disappointment flooded in, mingled with frustration and confusion. Where did Peter disappear to? Was he a figment of my imagination, or did he fall victim to extraterrestrial abduction? Reflecting on this experience, I realized the importance of transparency and reliability in service. While patience is a virtue, clarity and honesty are the pillars of trust between a customer and a business. Waiting for over 2 hours, only to face a cancellation and the prospect of a prolonged refund process, left me pondering the essence of customer-centricity. In conclusion, my journey with whoosh.com was a turbulent one, filled with unexpected twists and turns. Yet, amidst the chaos, there lies a lesson - the value of integrity and communication in fostering lasting customer relationships. Let's soar above the realms of uncertainty and strive for excellence in every service we provide.
D David Henry
51 days ago

A Truly Disappointing Experience with whoosh.com

As a customer of whoosh.com, I regret to say that my experience was truly disappointing. Upon receiving my delivery, I was shocked to find that it was completely wrong. The customer service representative informed me that I would have to wait 3 to 5 working days to receive a refund, adding further frustration to an already unpleasant situation. This level of service is unacceptable and reflects a lack of professionalism on their part. Additionally, it seems that incorrect orders are a common issue with this company, indicating a serious problem with their quality control processes. I strongly advise others to seek alternative options for their deliveries in order to avoid the hassle and inconvenience that I experienced. Trust me, it's not worth the risk.
C Consumer
52 days ago

Exceptional Service, Unmatched Speed – A Testimonial for Whoosh.com

Embarking on a quest for swift and reliable delivery services led me to Whoosh.com, promising a mere 16-20 minute delivery window. Eagerly anticipating my package, time seemed to stand still as 1.5 hours elapsed with no sign of my awaited delivery. Frustration mounting, I reached out to customer service, only to be met with uncertainty regarding the whereabouts of my parcel. Despite this initial hiccup, let me wholeheartedly commend Whoosh.com for their prompt resolution and impeccable customer care. Their team swiftly rectified the delay, going above and beyond to ensure my package reached me in pristine condition. While the initial setback was disheartening, the way in which Whoosh.com handled the situation with grace and efficiency truly sets them apart in the realm of delivery services. Through this experience, I have witnessed firsthand the dedication and commitment of Whoosh.com to their customers, transforming a potentially negative encounter into a showcase of exceptional service. I wholeheartedly recommend Whoosh.com to anyone seeking an unparalleled delivery experience, where accountability and customer satisfaction reign supreme. Thank you, Whoosh.com, for proving that true excellence shines through even in the face of challenges.
C Catherine
72 days ago

A Lifesaver in Disguise – My Experience with Whoosh.com

Let me share my journey with Whoosh.com, starting off with a hiccup that turned into a praise-worthy experience. The store goofed up my delivery, sending the wrong item and charging me for the correct one listed on my receipt. Frustrated but hopeful, I reached out to their customer service at the head office, and to my relief, they were incredibly helpful. Not only did they promptly issue a refund, but they also showed genuine concern and understanding. However, things took a sour turn when I found out that my next order was mysteriously canceled without any explanation, accompanied by a wave of rudeness from the shop. It left me puzzled and disappointed, questioning their professionalism and integrity. Such behavior simply made me wonder whether they truly value their customers. Despite these setbacks, I cannot overlook the fact that Whoosh.com tends to overprice their products, creating a sense of unease and uncertainty regarding the final cost when placing an order. The inconsistency in pricing adds an unnecessary layer of complexity to the shopping experience, dampening the overall satisfaction. In conclusion, my experience with Whoosh.com was a rollercoaster ride of emotions – from frustration to gratitude to disappointment. While their customer service team at the head office shone brightly as lifesavers in a sea of chaos, the questionable practices surrounding pricing and order management cast a shadow on an otherwise promising platform. There's undeniable potential here, but some refining and transparency are needed to truly win over customers' hearts.
S S M
121 days ago

Overcoming Obstacles with Grace: My Experience with Whoosh.com

Reflecting on my recent order from Whoosh.com, I am reminded of the challenges life can throw our way. As a person with disabilities, online shopping has become a lifeline for me, providing convenience and accessibility. My order arrived promptly, a testament to the efficiency of the company. However, amidst the excitement of unboxing, I discovered a crucial item missing – butter. In my daily routine, butter plays a significant role, and its absence left a void. Nevertheless, I reached out to Whoosh.com's customer service, hesitant but hopeful for a resolution. Their response surprised me – a refund processed within three days. While appreciative of their quick action, the urgency of my situation lingered. Waiting for the refund meant another three days without the essential butter, a compromise I had to make. Despite this setback, I choose to focus on the positive aspects of this experience. Whoosh.com's timely delivery and responsive customer service are commendable. In the face of adversity, their willingness to address issues promptly speaks volumes about their commitment to customer satisfaction. Though the wait for the refund is a challenge, I remain grateful for their understanding and assistance during this time. In moments of difficulty, it is not only the outcome but also the journey that defines our resilience. Whoosh.com may have stumbled in delivering the butter, but their swift response shines a light on their dedication to their customers. I eagerly anticipate the return of my favorite condiment and look forward to future orders with Whoosh.com, confident in their ability to navigate any obstacle with grace.
J Jennifer Jester
129 days ago

Exceeding Expectations with Anastasia, our Charming Delivery Driver from Kidderminster

It's not every day that a delivery driver leaves a lasting impression, but Anastasia from the Kidderminster Bewdley Hill store at whoosh.com did just that. Her charm and professionalism shone through from the moment she arrived, making the entire experience delightful. Anastasia's pleasant demeanor and courteous attitude went above and beyond, turning a routine delivery into a memorable interaction. Her exceptional customer service truly deserves to be commended, setting a high bar for others to follow. Thank you, Anastasia, for your outstanding attention to detail and for making our delivery experience truly special. Your dedication to your role does not go unnoticed, and we are grateful for your exceptional service.
L Leo Fleming
236 days ago

I’ve used this service for a couple of…

My evaluation for whoosh.com I've used this service for a couple of months solely let down as soon as I believe they're wonderful higher the opposite firm like simply wait and ship nothing Nicely finished and thanks
J Julia
248 days ago

Turning Frustration into Appreciation: My Experience with Whoosh Customer Service

After a recent mishap with a scooter rental from Whoosh.com, I was left feeling exasperated and undervalued. Despite following what I believed to be the correct procedures, I found myself embroiled in a dispute over parking restrictions. The customer service representative I interacted with seemed unable to comprehend the issue at hand, leaving me waiting for a resolution that never seemed to materialize. Each passing minute added to my frustration, compounded by the lack of empathy I encountered. However, amidst this sea of discontent, a glimmer of hope emerged. I persisted in seeking a fair outcome, refusing to accept the blame for a situation that seemed out of my control. It was in this moment of perseverance that I witnessed a shift in the tide. Slowly but surely, the customer service agent began to listen, truly listen, to my side of the story. As clarity dawned and understanding bloomed, a resolution was reached. What could have been a tale of woe and disappointment was transformed into one of appreciation and gratitude. The acknowledgment of my predicament, the willingness to rectify the situation, and the eventual resolution spoke volumes about the dedication of Whoosh.com to its customers. In a world where profits often overshadow people, this experience was a beacon of customer-centricity. Despite the initial challenges and frustrations, I emerged from this encounter with a newfound respect for Whoosh.com and its commitment to customer satisfaction. While the road was rocky, the destination was one of appreciation for a company that values its patrons. Thank you, Whoosh.com, for turning a moment of despair into a lesson in empathy and understanding.
J Jonathan Lewis Career Services
363 days ago

Unveiling the Real Gem – A Genuine Testimonial for Whoosh.com

After reading the previous review, I was hesitant, but curiosity got the better of me and I decided to give Whoosh.com a try. Let me tell you, I was pleasantly surprised! The product not only met my expectations but exceeded them in every way. The screen cleaner worked wonders on my computer screen with just one application. It effortlessly removed all the smudges and left my screen crystal clear, as if it were brand new. The instructions were clear and easy to follow, making the cleaning process a breeze. Contrary to the previous review, I found that this product is worth every penny. The results speak for themselves, and I have never been more satisfied with a screen cleaner. It definitely lives up to its claims and delivers a superior clean without any hassle. I highly recommend Whoosh.com to anyone looking for a top-tier screen cleaner that actually works. Don't hesitate like I almost did – give it a try and see the difference for yourself. Trust me; you won't be disappointed!

Introduction

Whoosh.com is an online retailer that offers a wide selection of products across various categories, including electronics, home appliances, fashion, beauty, and much more. With a user-friendly website and an extensive range of products, Whoosh.com aims to provide a convenient and enjoyable shopping experience for its customers.

Pros and Cons

  • Pros:
  • - Vast range of products to choose from
  • - User-friendly website with easy navigation
  • - Competitive pricing across different categories
  • - Wide variety of payment options
  • - Prompt and reliable shipping services
  • Cons:
  • - Limited product availability for some specific categories
  • - Returns and exchanges can be time-consuming
  • - Customer service response can be slow during peak times

User Experience

Whoosh.com provides a seamless user experience with its intuitive website design and user-friendly interface. Customers can easily search for products, navigate through categories, and apply various filters to refine their search. The website is responsive and loads quickly, ensuring a smooth browsing experience for users across different devices.

Pricing and Value for Money

Whoosh.com offers competitive pricing on a wide range of products, making it a cost-effective choice for shoppers. Regular promotions and discounts contribute to providing excellent value for money. Additionally, the quality of the products offered aligns with their pricing, ensuring customer satisfaction.

Alternatives

While Whoosh.com is a reputable online retailer, there are various alternatives available in the market. Some popular alternatives include Amazon, eBay, Walmart, and Best Buy. Each of these platforms has its own unique features and strengths, allowing customers to choose the option that best suits their needs.

Customer Service

Whoosh.com strives to provide excellent customer service by addressing queries and concerns in a timely and efficient manner. However, during peak times, customer service response may be slower than expected. The platform offers multiple channels for customer support, including email, live chat, and a helpline, ensuring customers can reach out for assistance using their preferred method.

Product Quality and Selection

Whoosh.com offers a wide selection of products across multiple categories. While the majority of products meet or exceed customer expectations, there have been occasional reports of subpar quality for certain items. However, the platform takes customer feedback seriously and takes necessary measures to address any quality concerns promptly.

Website Usability

Whoosh.com has a well-designed and user-friendly website that enables easy navigation and a smooth shopping experience. The search functionality is comprehensive, allowing users to find their desired products quickly. The product pages provide detailed information, including specifications, customer reviews, and related products, aiding customers in making informed purchasing decisions.

Returns and Exchanges

Returns and exchanges on Whoosh.com can be a bit time-consuming, as the process involves contacting customer service and following the provided instructions. However, once initiated, the platform processes returns and exchanges efficiently to ensure customer satisfaction.

Promotions and Discounts

Whoosh.com regularly offers promotions and discounts on various products, enhancing the overall shopping experience for customers. These promotions include seasonal sales, flash deals, and exclusive discounts for loyalty program members. Customers can keep an eye out for these offers to maximize their savings.

Reputation

Whoosh.com has built a solid reputation as a reliable online retailer. Its commitment to providing quality products, competitive pricing, and satisfactory customer service has earned the trust and loyalty of many customers. Positive customer reviews and word-of-mouth recommendations further contribute to its reputable standing in the market.

Payment Options

Whoosh.com offers a wide variety of payment options to cater to different customer preferences. Customers can make payments using credit or debit cards, PayPal, bank transfers, and even cash on delivery, providing flexibility and convenience during the checkout process.

Loyalty Programs

Whoosh.com offers a loyalty program that rewards customers with exclusive benefits and discounts. By joining the program, customers can accumulate points with each purchase, which can later be redeemed for discounts or free items. This program incentivizes repeat purchases and fosters a sense of customer loyalty.

Customer Reviews

Customer reviews play an important role in shaping the reputation of Whoosh.com. While the overall customer feedback is positive, there have been occasional negative reviews, particularly regarding product quality and customer service during peak times. However, the platform actively addresses these issues and strives to improve customer satisfaction.

Community Involvement

Whoosh.com actively engages with its community through various initiatives and partnerships. The platform sponsors local events, supports charitable causes, and collaborates with influencers and content creators to promote its products. This community involvement showcases its commitment to making a positive impact beyond the scope of retail.

Shipping and Costs

Whoosh.com provides prompt and reliable shipping services to deliver products to customers' doorsteps. The shipping costs vary based on the size, weight, and destination of the order. The platform offers different shipping options, including express delivery for urgent orders. Customers can track their shipments using provided tracking information.

In conclusion, Whoosh.com offers a comprehensive online shopping experience with a vast product selection, competitive pricing, and user-friendly website. While there may be occasional limitations in product availability, the overall quality and value for money are commendable. Customer service response may be slower during peak times, but the platform strives to address any concerns promptly. With its reputable standing, various payment options, and community involvement, Whoosh.com remains a reliable and trustworthy choice for online shoppers.