Introduction
Wig.com is one of the leading online retailers for wigs, hairpieces, and other hair-related products. The company has been in the industry for over 50 years and offers a wide range of products that cater to different budgets and preferences.
Pros and Cons
One of the biggest advantages of shopping at Wig.com is the extensive selection of products. They have a vast inventory of wigs, hairpieces, and extensions that come in different styles, colors, and textures. Additionally, their website is easy to navigate, making it easy to find what you're looking for. On the downside, some customers have reported issues with the quality of the wigs they received. Additionally, the prices can be on the higher side, especially for some of the higher-end products.
User Experience
Wig.com offers a smooth and hassle-free shopping experience. The website is user-friendly and easy to navigate. They also provide clear and detailed product descriptions that help customers make informed decisions.
Pricing and Value for Money
Wig.com offers a variety of products at different price points. While some of their products can be expensive, they do offer a range of affordable items. Additionally, they occasionally have sales and promotions that can help customers save money.
Alternatives
There are many other online retailers that offer wigs and hairpieces, such as Wigsbuy, Divatress, and Sammydress. However, Wig.com stands out for its extensive selection and long-standing reputation in the industry.
Customer Service
Wig.com offers excellent customer service. They have a comprehensive FAQs section on their website for common questions and concerns. Additionally, they have a customer service team that can be reached by email or phone.
Product Quality and Selection
Wig.com offers a wide range of products, from synthetic wigs to human hair extensions. They take pride in offering high-quality products that are made with premium materials. However, some customers have reported issues with the quality of certain products.
Website Usability
Wig.com has a user-friendly website that is easy to navigate. The search function is accurate, and the product pages are well-organized and easy to understand.
Returns and Exchanges
Wig.com has a straightforward return policy. Products can be returned within 30 days of purchase for a full refund. However, customers are responsible for the cost of return shipping.
Promotions and Discounts
Wig.com occasionally offers promotions and discounts for its products. Customers can sign up for the company's newsletter to stay updated on upcoming sales and promotions.
Reputation
Wig.com has been in the industry for over 50 years and has built a strong reputation for offering high-quality products and excellent customer service.
Payment Options
Wig.com accepts several payment options, including major credit cards, PayPal, and Affirm.
Loyalty Programs
Wig.com does not currently have a loyalty program.
Customer Reviews
Customer reviews on Wig.com are generally positive. Many customers praise the company for its extensive selection of products and excellent customer service.
Community Involvement
Wig.com does not have a significant community involvement program.
Shipping and Costs
Wig.com offers a variety of shipping options, including standard and expedited shipping. The cost of shipping varies depending on the destination and shipping method. However, customers can enjoy free shipping on orders over a certain amount.
