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Hamid Imtiaz
Purchased a bag on 5thJune2023 and…
When I decided to purchase a bag from wildcraft.com on 5th June 2023, I was excited to invest in a quality product from a renowned brand. However, my enthusiasm soon turned into disappointment when the delivered bag was different from the one I had selected. This prompted me to initiate a return, and to my dismay, the bag was only picked up on 12th June 2023, despite the inconvenience this caused me. As per their policy, I expected to receive my refund within 7 days. However, this was not the case, and I found myself having to actively pursue the matter with their customer support team. It took them until 2nd August 2023 to finally process my refund, an extensive delay that tested my patience and negatively impacted my perception of their service. I was disheartened by the fact that I had to escalate the issue to higher management within the company before my concerns were addressed. The entire experience left me feeling dissatisfied and disheartened, ultimately leading me to the decision that I would prefer to make future purchases from established e-commerce platforms such as Amazon or Flipkart. As a customer, I value efficiency, reliability, and adherence to stated policies, qualities that were noticeably absent in my dealings with wildcraft.com. In conclusion, my interaction with wildcraft.com fell far short of my expectations, and as a result, I would hesitate to patronize their online store again. It's regrettable to have had such a disheartening experience, especially considering the reputation and standing of the brand. H
Hamid Imtiaz
Purchased a bag on 5thJune2023 and…
My review for wildcraft.com Purchased a bag on 5thJune2023 and returned the bag since it was different than the one delivered. Bag was picked from me on 12th June 2023 they refunded my amount today 2nd Aug 2023 after running behind the support multiple times they don't follow their 7 days refunds policy. After emailing many higher guys in the wildcraft I was able get attention. I would prefer buying from Amazon or Flipkart never on wildcraft.com again. Ticket Numbers #17121 & #22360Really bad experience with such a big brand
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