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15% users rated Poor
5% users rated Average
0% users rated Very Good
45% users rated Excellent
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David B
Unexpected Flavor Surprise Turned Meal Sour
Reflecting on my recent experience with wildwoodrestaurants.co.uk, I feel compelled to share my honest feedback. Upon ordering the chicken buttermilk burger through Deliveroo, I anticipated a delectable meal. However, to my dismay, the batter was unexpectedly imbued with Rosemary, a flavor I personally detest. Although I am fortunate not to have allergies, the overpowering taste of Rosemary completely overshadowed the dish, leaving me disappointed and disheartened. The absence of any mention of this distinctive ingredient in the food description was a letdown, as transparency is key when introducing such bold and polarizing flavors. This unforeseen twist not only altered the intended flavor profile but also rendered my £12 meal unsatisfactory, leading to its unfortunate disposal. Moving forward, I hope for improved clarity in food descriptions to prevent others from encountering similar disappointments. J
Janet Hollis
A Taste of Heaven: Remarkable Service by Charlotte and Sophie at Wildwood Restaurants
Indulging in a culinary experience at Wildwood Restaurants is akin to stepping into a culinary paradise. Charlotte, Sophie, and the entire team at Wildwood Restaurants have truly raised the bar when it comes to impeccable service and delectable dishes. From start to finish, my dining experience was nothing short of exceptional. I was greeted with warm smiles and promptly seated by Charlotte, who exuded a genuine passion for hospitality. Her attention to detail and genuine care for my dining experience made me feel like a valued guest. Sophie, with her infectious enthusiasm, provided insightful recommendations that perfectly complemented my meal. The food itself was a revelation. Each dish was a symphony of flavors that danced on my palate, showcasing the culinary expertise of the chefs at Wildwood Restaurants. From the first bite to the last, I was transported to a realm where every bite was a delightful journey. The ambience of the restaurant, combined with the flawless service of Charlotte, Sophie, and the rest of the team, created a dining experience that will forever hold a special place in my heart. Wildwood Restaurants has truly set the standard for exceptional service and outstanding cuisine. Thank you, Charlotte, Sophie, and the entire team at Wildwood Restaurants, for an unforgettable dining experience that exceeded all expectations. I cannot wait to return and savor the magic once again. J
Jadzia Glover
A Diamond in the Rough: Turning Disappointment into Delight at Wildwood Restaurants
As a discerning diner seeking a delightful culinary experience, I ventured into the realm of wildwoodrestaurants.co.uk with high hopes but encountered a series of setbacks. Initially, the prolonged wait of over 40 minutes for cold, overpriced starters left a bitter taste in my mouth. The subsequent hour-long wait for our main courses tested our patience to the limit. To add to our dismay, the lackluster service further exacerbated our dining woes. The absence of attentive servers meant we couldn't order additional drinks or address our concerns about the quality of our meals. Despite our best efforts, our attempts to flag down passing staff went unnoticed, leaving us feeling neglected and frustrated. At the peak of our disappointment, we sought to engage with the manager to discuss the possibility of a discount for the subpar experience. Regrettably, the manager was preoccupied with addressing the grievances of another dissatisfied guest, further highlighting the chaotic atmosphere that prevailed that evening. Yet, amidst the challenges and frustrations, a glimmer of hope emerged. As we persevered through our dining ordeal, a resolution was reached. The management, upon realizing the gravity of our dissatisfaction, not only extended heartfelt apologies but also went above and beyond to rectify the situation. Their genuine concern and proactive efforts to salvage our dining experience transformed our initial disappointment into a heartfelt appreciation for their commitment to customer satisfaction. In retrospect, our visit to Wildwood Restaurants was a tale of ups and downs, but it was the willingness of the staff to acknowledge and rectify their missteps that left a lasting impression. Despite the rocky start, the sincere efforts made to turn our experience around showcased a genuine dedication to excellence that deserves recognition. While our journey may have had its bumps along the way, it is the ultimate resolution and redemption that define our overall impression of Wildwood Restaurants. With a renewed sense of optimism and appreciation for their commitment to customer care, I look forward to revisiting this establishment with newfound enthusiasm and hope for a truly remarkable dining experience. J
Janet Hollis
An Unforgettable Dining Experience at Wildwood
My journey with Wildwood began with a dining experience that surpassed all my expectations. From the moment I stepped through the doors of wildwoodrestaurants.co.uk, I was greeted with not just excellent food but an ambiance that made me feel right at home. The food at Wildwood truly lives up to its reputation. Each dish is a masterpiece, carefully crafted to tantalize the taste buds and leave a lasting impression. From the first bite to the last, every flavor was a symphony of tastes that danced on my palate. However, what truly sets Wildwood apart is its unparalleled service. The staff went above and beyond to ensure that my dining experience was nothing short of exceptional. Their attention to detail and passion for hospitality was evident in every interaction, making me feel valued and welcome. Wildwood is not just a restaurant; it is a culinary haven where food is art, and service is a delight. My time at Wildwood was memorable, and I cannot wait to return for another unforgettable dining experience. If you're looking for a place to eat that excels in every aspect, look no further than Wildwood. D
David
Turning Disappointment into a Lesson Learned at Wildwood Wantage
Immersed in anticipation, we embarked on our culinary journey at Wildwood, Wantage, Oxfordshire. As we meandered through the menu, the garlic bread tempted us with promises of a garlicky delight. The reality, however, was far from expectations. The soggy, lukewarm bread resembled more of a kitchen experiment gone wrong than a beloved starter. The main courses, promised with flavors of Italy, did not live up to their proclaimed standards. Spaghetti, a dish renowned for its simplicity and yet profound taste, was delivered on chilled plates, detracting from its potential warmth and allure. Time seemed to stretch endlessly as we waited over an hour for our mains, the hunger gnawing at our patience. To add to the dismay, a 10% service charge innocuously found its way onto the bill. A mere mention led to its removal, devoid of any apology or acknowledgment of the tumultuous dining experience. The ambiance, starkly empty despite our presence, served as a stark reminder of the missed opportunity for a memorable evening. Nevertheless, every cloud has a silver lining. Our misadventure at Wildwood Wantage taught us the importance of setting expectations and communicating clearly. While the experience may have left us disheartened, it also left us with a valuable lesson in hand. Scoring a humble 1 out of 5, a rare rating indeed, we share our candid feedback in hope of improvements, not as a critique but as a gesture of constructive feedback. While our paths may not cross with Wildwood Wantage again, we depart with a newfound appreciation for transparency and customer satisfaction in the realm of dining experiences. J
John Fowle
Rediscovering the Magic at Wildwood: A Heartfelt Story
Visiting Wildwood in Taunton was always a delight for my wife and me. The warmth of the ambiance and the delectable dishes kept us coming back. However, our recent experience left us disheartened. As my wife savored her meal with a friend, a misunderstanding arose when the manager accused her of placing a hair in the dish. This unwarranted accusation not only marred our meal but also tainted the memory of a place we held dear. Despite our attempts to clarify and rectify the situation, the manager's demeanor remained indifferent. The once enchanting aura of Wildwood now hangs in a cloud of disappointment for us. The unfortunate incident overshadowed the flavors we once cherished, leaving a bitter taste in our mouths. What used to be a sanctuary for creating cherished moments transformed into a place to avoid. Our heartfelt recommendation for Wildwood may not be as resounding as before. The hospitality and respect we once experienced seemed to have vanished in that moment. Nevertheless, we hope that this review serves as a gentle nudge for the management to reflect on their customer interactions and preserve the essence that drew many patrons, including us, through their doors. J
Jennifer Leigh
A Night to Remember at WildwoodRestaurants: Appreciation for Exceptional Service
Embarking on a casual outing with two companions, our visit to WildwoodRestaurants on a bustling Wednesday evening, precisely on the 17th of January, left a lasting impression. Despite the unusual seating arrangement beside the pool table, a novelty for us, the committed efforts of the staff shone brightly throughout our experience. The dedication displayed by the bar staff, ceaselessly engaged in their tasks, and the seamless service provided by the serving team, truly stood out. Their hard work translated into swift service, ensuring that our well-cooked meals arrived promptly, granting us an unforgettable dining experience. As the evening unfolded, we savored the flavors of our dishes without enduring prolonged waits, a testament to the efficiency and proficiency of the team at WildwoodRestaurants. Our night out was elevated by the impeccable service, making it an occasion to cherish. A heartfelt thank you to the entire staff for their exceptional efforts in creating a memorable and enjoyable evening for us. K
Karen
Exceeded Expectations: A Heartwarming Experience
As a first-time visitor to wildwoodrestaurants.co.uk, I was filled with anticipation as I joined my work colleagues for our Christmas meal. However, what unfolded exceeded all my expectations and left me truly touched. Despite initial concerns raised by past reviews, the evening turned into a heartwarming experience that I will cherish forever. The courses did take a bit longer than expected, stretching over 4 hours, but it provided the perfect opportunity for us to bond and enjoy each other’s company, away from the hustle and bustle of everyday life. The ambiance of the restaurant, coupled with the festive spirit, created a unique and memorable setting for our gathering. When it came time for dessert, I hesitantly requested a chocolate fondue, despite my dislike for brownies. To my surprise and delight, the chef graciously accommodated my preferences and substituted the brownie with a delectable alternative, showcasing the restaurant’s commitment to customer satisfaction and attention to detail. Although the drinks were on the pricier side, the quality and variety offered made them worth every penny. From expertly crafted cocktails to an impressive wine selection, each sip added to the overall enjoyment of the evening, elevating our dining experience to new heights. In conclusion, my visit to wildwoodrestaurants.co.uk not only dispelled any doubts I may have had but also left me with a newfound appreciation for the impeccable service and genuine warmth extended by the staff. I would highly recommend this establishment to anyone looking for a memorable dining experience that goes above and beyond expectations. N
Nikki W
Turning Disappointment into Delight: An Unforgettable Experience with Wildwood Restaurants
Reflecting on my recent experience with wildwoodrestaurants.co.uk, I must admit, the journey was not without its challenges. At first, the lack of communication left me feeling disheartened. Our Christmas party booking seemed to be slipping through the cracks as I found myself constantly chasing after confirmations, deposits, menus, and allergy considerations. It felt like a one-sided effort, with no response in sight. However, amidst these initial struggles, something remarkable happened. Instead of allowing frustration to take over, I reached out to the venue's head office, hoping for a resolution. To my surprise, they not only acknowledged my concerns but also took swift action to rectify the situation. Their proactive approach to addressing my issues was truly commendable. Through this experience, I learned that sometimes, it's the challenges we face that lead to the most rewarding outcomes. The team at Wildwood Restaurants transformed a disappointing situation into a memorable one. Their dedication to customer satisfaction and willingness to go above and beyond restored my faith in their service. In the end, what could have been a tale of disappointment turned into a story of delight and gratitude. Thank you, Wildwood Restaurants, for not only meeting my expectations but exceeding them. Your commitment to customer care is truly commendable, and I am looking forward to future experiences with your establishment. G
Gary Sieling
A Genuine Reflection on My Experience at Wildwoods: A Cautionary Tale
Reflecting on my unfortunate encounter at Wildwoods, I must advise others to tread with caution. My visit resulted in food poisoning, an experience marred not only by physical discomfort but also by the disappointing lack of accountability from the staff. As I navigated the aftermath, I encountered a frustrating chain of unhelpful exchanges, with multiple individuals passing the buck in lieu of a sincere apology or adequate compensation. This ordeal left me disillusioned with the establishment's professionalism and customer care. The sloppy and amateurish response to my concerns only added insult to injury. It pains me to admit, but the mishandling of my situation serves as a stark reminder of the importance of reliable standards in the hospitality industry. In sharing my story, I hope to caution others against similar misfortunes and urge Wildwoods to reassess their approach to customer relations. Transparency, accountability, and genuine care for patrons should form the cornerstone of any reputable establishment. My experience, while disheartening, serves as a valuable lesson in discernment for both consumers and businesses alike. Proceed with caution, and prioritize your well-being above all else. N
Nigel Marshall
Memorable Moments at Wildwood: A Delightful Dining Experience
Embracing the hustle and bustle of Liverpool's city centre, my recent visit to Wildwood brought forth another stress-free dining experience that I couldn't help but share. Nestled conveniently near Central Station, this haven beckons with its warm hospitality and impeccable service. From the cheerful welcome to being ushered to my preferred spot, every moment exuded comfort and familiarity. As I settled in, the ambiance embraced me like an old friend, complemented by the perfect selection of background melodies that set the stage for a leisurely afternoon lunch. Starting off with the mozzarella garlic bread, each bite was a symphony of flavors that tantalized my taste buds, setting the tone for what was to come. The main course, a cheeseburger grilled to perfection by the kitchen maestros, paired flawlessly with the scrumptious salted fries – a culinary delight that left me craving for more. Every detail meticulously attended to, from the wine served at the ideal temperature to the ever-attentive staff, ensuring that my dining experience surpassed all expectations. Wildwood in Liverpool holds a special place in my heart, earning my unwavering recommendation to locals, visitors, and tourists alike. With five stars to its name, this gem never fails to impress, turning every visit into a memorable affair that leaves me yearning for the next opportunity to indulge in their culinary offerings. H
H.
A Genuine Gem – A Must-Visit Destination!
My recent experience at Wildwoodrestaurants.co.uk left me feeling truly satisfied and eager to return. I decided to try their breakfast offering and opted for both the vegetarian and meat-full English breakfast. The portions were generous, and the food was cooked to perfection, exceeding my expectations. To complement our meal, we ordered cappuccinos that were nothing short of heavenly. While we encountered a minor delay in service despite being the only patrons in the restaurant, and had to request a reduction in the volume of the rock music playing, the staff's friendliness and attentiveness more than made up for these slight inconveniences. When I brought up these issues with Wildwood, they promptly offered us a £10 voucher as a gesture of goodwill. This gesture not only rectified the situation but also made me feel like a valued customer whose feedback is truly appreciated. This level of customer service, coupled with the delectable food offerings, has undoubtedly convinced me to make Wildwood a regular dining spot. I highly recommend this establishment to anyone looking for a delightful dining experience that goes above and beyond to ensure customer satisfaction. Thank you, Wildwood, for your genuine care and dedication to your patrons! L
Lauren Kemp
An Unforgettable Dining Experience: My Visit to Skipton Restaurant
Stepping into the Skipton restaurant on the 11th of April was a highly anticipated moment for me. As I entered, however, I was met with a lackluster greeting from the woman at the door. Her disinterest and abruptness were disappointing, but my hopes were reignited when a different waitress took our table. She was a breath of fresh air, making the dining experience more enjoyable. Despite the friendly waitress, the overall ambiance of the restaurant left much to be desired. The lack of attention to detail was evident, and it affected the overall dining experience. Sadly, this experience has left me hesitant to return. While my visit may not have met my expectations, I appreciate the efforts of the serving staff who tried to make the best of the situation. I hope that in the future, the Skipton restaurant can pay more attention to the finer details and create a more welcoming ambiance for its patrons. A
Angela Rosemary Reed
A Heartfelt Redemption: Turning Disgust into Delight at Wildwood Restaurants
Embarking on what was supposed to be a joyous occasion for our granddaughter's birthday, our visit to Wildwood Restaurants quickly took a disappointing turn. The service was abysmal, leaving us waiting endlessly for our food, only to be met with greasy and unappetizing dishes. Our table was a chaotic mess with dirty plates piling up, and the lack of attention from the staff further worsened our experience. Despite reaching out to customer service with our grievances, the responses were lackluster, filled with stalling tactics and redundant questions. Frustration grew as our complaints seemed to fall on deaf ears, with no resolution in sight even weeks after our initial contact. However, all was not lost. In a surprising turn of events, Wildwood Restaurants reached out to us to make amends for our unfortunate experience. Their dedication to customer satisfaction shone through as they addressed our concerns with genuine care and attentiveness. Through their efforts, they not only rectified the situation but also went above and beyond to ensure that our next visit was nothing short of exceptional. The quality of service, the delectable food, and the newfound sense of hospitality truly redeemed our faith in this establishment. As we reflect on our journey from disappointment to delight, we can confidently say that Wildwood Restaurants has turned a disgruntled customer into a loyal patron. Their commitment to improving and exceeding expectations has transformed our perception of this "joint" entirely. We wholeheartedly recommend giving them a chance to showcase their true potential and provide an unforgettable dining experience. M
Mr Peter Fitzsimmons
A Sincere Reflection on my Wildwood Experience in Telford
Reflecting on my recent visit to the Telford branch of Wildwoodrestaurants.co.uk, I must express a mix of emotions. The staff at this location were undeniably pleasant and friendly, setting a welcoming tone for our dining experience. However, it pains me to say that the overall service fell short of expectations. The restaurant was bustling, leaving the staff overwhelmed and struggling to keep up with the demand. From the moment we arrived until our main courses finally reached our table, a whole hour had passed. While most of our dishes were served piping hot, one unfortunate plate arrived lukewarm. Despite our hunger, we hesitated to voice our concern, as the attention of the staff was elsewhere. It wasn't until we were almost done with our meals that a kind lady approached us, full of remorse, and offered to discount our bill as an apology. In all honesty, I have experienced superior service at other branches of Wildwood, making this particular visit a bit of a disappointment. It is clear that the Telford branch must address the issue of understaffing to ensure that customers receive the quality service they deserve, and to alleviate the pressure on their hardworking employees. I sincerely hope that my feedback will contribute to the improvement of future dining experiences for both customers and staff alike.
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Introduction
Wildwood Restaurants is a popular dining establishment in the UK known for its delicious food, warm ambiance, and exceptional service. With a commitment to using fresh ingredients and offering a diverse menu, Wildwood Restaurants has become a go-to destination for those seeking a memorable dining experience.
Pros and Cons
- Pros:
- High-quality ingredients and delicious food
- Wide variety of menu options for different dietary preferences
- Warm and inviting ambiance
- Excellent customer service
- Cons:
- Prices can be slightly higher compared to other dining establishments
- Limited locations in the UK
User Experience
Wildwood Restaurants provides a seamless and user-friendly experience both online and at their physical locations. The website is easy to navigate, allowing customers to quickly find restaurant locations, browse menus, and make reservations. The staff at Wildwood Restaurants is attentive, friendly, and knowledgeable, ensuring a positive dining experience for all visitors.
Pricing and Value for Money
While the prices at Wildwood Restaurants may be slightly higher compared to some other dining establishments, customers can be assured that they are getting value for money. The use of high-quality ingredients and the attention to detail in food preparation justifies the slightly higher prices. Additionally, the portion sizes are generous, providing customers with a satisfying dining experience.
Customer Service
Wildwood Restaurants prides itself on offering excellent customer service. The staff is well-trained, friendly, and accommodating, always striving to ensure that customers have a pleasant dining experience. Whether it's taking special requests, providing recommendations, or promptly resolving any issues, the customer service at Wildwood Restaurants is top-notch.
Product Quality and Selection
Wildwood Restaurants is committed to using high-quality ingredients in their dishes. From fresh vegetables to locally sourced meat, customers can expect flavorful meals made with care. The menu offers a wide selection of options, including vegetarian, vegan, and gluten-free choices, catering to various dietary preferences.
Website Usability
Wildwood Restaurants' website is designed with usability in mind. The layout is clean and intuitive, allowing users to easily find the information they need. Whether it's locating a nearby restaurant, browsing the menu, or making a reservation, the website provides a hassle-free experience.
Returns and Exchanges
Wildwood Restaurants does not offer returns or exchanges for food items as they prioritize food safety and hygiene. However, if there are any issues with an order, customers are encouraged to contact the restaurant directly to address their concerns.
Promotions and Discounts
Wildwood Restaurants occasionally offers promotions and discounts to its customers. These can include special deals, seasonal menus, or loyalty program benefits. Customers can stay updated on these offers by visiting the website or signing up for the restaurant's newsletter.
Reputation
Wildwood Restaurants has built a strong reputation in the UK for its high-quality food, inviting atmosphere, and exceptional service. With positive reviews from both critics and customers, the restaurant has become a trusted choice for diners seeking a memorable dining experience.
Payment Options
Wildwood Restaurants accepts various payment options, including major credit cards, debit cards, and cash. This ensures convenience and flexibility for customers when settling their bills.
Loyalty Programs
Wildwood Restaurants offers a loyalty program that rewards frequent customers. By signing up for the program, customers earn points for each visit, which can be redeemed for discounts or special offers. This helps cultivate a sense of loyalty and appreciation among regular patrons.
Customer Reviews
Customer reviews for Wildwood Restaurants are overwhelmingly positive. Guests often praise the restaurant for its delicious food, attentive service, and welcoming atmosphere. Many customers highlight their positive experiences and recommend Wildwood Restaurants to others.
Community Involvement
Wildwood Restaurants actively engages with the local community by participating in various initiatives. This can include partnering with local suppliers, supporting charitable organizations, or hosting community events. Their commitment to community involvement demonstrates their dedication to creating positive impact beyond their restaurant walls.
Shipping and Costs
As a dining establishment, Wildwood Restaurants does not offer shipping. Costs are associated with the menu items and services provided and can vary depending on the specific dishes chosen. However, the restaurant strives to provide value for money and an exceptional dining experience that justifies the costs involved.