Wills Reviews

Voted Average (4/5)

19945 Votes

20 Reviews

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In the Legal Services category

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10% users rated Terrible
0% users rated Poor
10% users rated Average
20% users rated Very Good
60% users rated Excellent
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T Tom Corey
64 days ago

Very simple to navigate

My evaluation for wills.com Very simple to navigate. The one draw back was the shortcoming to make modifications after reviewing and paying for the desire, however earlier than it was signed. I didn't see something that instructed me that modifications weren't attainable after I bought all of it stuffed out. In any other case, I might give Wills.com 5 stars.
C customer
124 days ago

A Journey of Caution and Learning: Reflections on wills.com

Embarking on the path to secure my will on wills.com was a decision born out of necessity but met with apprehension. While the convenience of online services beckoned me, the weight of sharing personal information tugged at my trust. As I navigated through the process, I stumbled upon free alternatives, causing a moment of reflection on the value exchanged for my data. The journey was not without its challenges, as the editing of my will became a recurring hurdle. Each attempt to refine and perfect my document was met with technical obstacles, testing my patience and resolve. The struggle to access and modify my will cast shadows of doubt on the platform's reliability and ease of use. Despite my initial reservations, the experience served as a lesson in caution and discernment. Entrusting sensitive information to an online entity prompted a reconsideration of the trade-offs between convenience and data security. Looking back, I realize the importance of safeguarding personal details and the significance of transparency in digital transactions. While uncertainties linger about entrusting will information to an online service, this journey has been a valuable one, teaching me to tread carefully in the realm of virtual will-making. My experience with wills.com, though marked by skepticism, has illuminated the importance of thorough research and prudence in navigating online legal services.
K kathleen a reilly
241 days ago

Empowering Experience with Wills.com: A Tale of Completeness and Clarity

Embarking on the journey of creating a will through Wills.com was initially impressive but came with a slight hitch. While drafting my will, I overlooked applying the enticing 20% off offer. Feeling a tad disappointed, I reached out for support, hoping for a resolution to my hiccup. However, the response time left me in a state of uncertainty, unsure of how to proceed further. This pause in the process, albeit brief, made me ponder the intricacies of updating my will content. Despite this minor setback, the overall experience with Wills.com has been transformative. The platform's user-friendly interface and comprehensive guidance have demystified the daunting task of will creation. The seamless navigation and informative resources have instilled a sense of confidence in ensuring that my final wishes are documented accurately. As I eagerly await a response to iron out the discount glitch, I am reminded of the importance of clarity and completeness in matters as crucial as estate planning. Wills.com has not only simplified the process but has also highlighted the significance of thoroughness in capturing every detail to safeguard my legacy effectively. Thank you, Wills.com, for empowering me on this journey towards securing my future with ease and understanding. Your platform truly stands out for its commitment to ensuring peace of mind through transparent and accessible will creation services.
C customer
250 days ago

Transformative Simplicity: A Testimonial for Wills.com

When it comes to the delicate matter of wills and estate planning, finding a service that strikes the balance between efficiency and affordability is crucial. Wills.com not only exceeded my expectations but completely revolutionized the way I approached this vital task. The "Hi ease of use" as mentioned in the original review perfectly encapsulates my experience with the platform. Navigating through the process was a breeze, with simple steps and a user-friendly interface that guided me through each stage effortlessly. From inputting my details to customizing specific clauses, every aspect was designed for maximum convenience. What truly sets Wills.com apart is its low cost without compromising on quality. As someone who values transparency, the pricing structure was refreshingly clear, with no hidden fees or surprises along the way. The peace of mind that comes from securing such an essential document at an affordable price is truly priceless. In retrospect, I realize that what seemed like a daunting task initially turned out to be a smooth and empowering experience. Wills.com not only provided a quick and easy solution but also a sense of control over my future and legacy. I cannot recommend this service enough for anyone looking to embark on their estate planning journey with confidence and ease.
C customer
256 days ago

Exceptional Customer Service and Seamless Experience: A Testimonial for wills.com

Embarking on the journey of creating a will can be daunting, but my experience with wills.com was nothing short of exceptional. When I encountered a technical hiccup, Vincent, the CEO, stepped in personally to assist me. His swift resolution of the issue combined with his responsiveness and politeness truly set wills.com apart. Not only was the technical aspect seamlessly resolved, but the overall process of completing my will was surprisingly user-friendly. From start to finish, the platform guided me effortlessly through each step, making a typically complex task surprisingly simple. I cannot recommend wills.com enough for their stellar customer service, user-friendly interface, and genuine care for their customers. Thank you, Vincent, and the entire team at wills.com, for providing such a seamless and stress-free experience.
J John K. Hampton
264 days ago

Effortlessly Transforming an Overwhelming Task into a Simple Journey

Navigating the intricacies of legal documents can often feel like a daunting mountain to climb, but thanks to wills.com, this process was a breeze. Their user-friendly interface effortlessly guided me through the necessary steps, turning what could have been a complex and overwhelming task into a simple and straightforward journey. The ability to easily fill out the required information not only saved me time but also provided me with peace of mind, knowing that my affairs were in order. Wills.com truly understands the value of simplicity and efficiency, making them my top choice for all future legal document needs.
B Brock Zylstra
283 days ago

Empathetic Support and Solutions at Wills.com

As a customer of wills.com, I initially faced technical issues while trying to edit my details. It was frustrating not being able to make progress on something as important as creating a will. Despite reaching out for support, I found myself waiting for a response that never came. It felt disheartening to have paid for a service that wasn't functioning as expected. However, I must acknowledge the positive turn of events that followed. After expressing my concerns, the team at wills.com responded promptly and empathetically. They not only addressed the technical issues swiftly but also ensured that I received the necessary guidance to complete my will successfully. Their support transformed my experience from frustration to satisfaction. I appreciate the dedication and commitment of the support team at wills.com in resolving my concerns. Their attentiveness and effective solutions have turned my initial disappointment into a positive outcome. I can now confidently recommend wills.com to others, knowing that they not only provide a service but also stand by their customers in times of need.
C customer
313 days ago

Empowering and User-Friendly Experience with Wills.com

Embarking on the journey to create a will is often daunting, but Wills.com made the process seamless and straightforward for me. The platform's intuitive interface guided me through crafting a simple will tailored to my state's requirements effortlessly. However, as I delved deeper into customizing the document to reflect my unique wishes, I encountered a few uncertainties. Despite the initial ease of use, I found myself needing clarification on how to navigate outside the predefined options provided in the drop-down menus. Eager to refine my will to accurately reflect my desires, I reached out to Wills.com for assistance. Disappointingly, after three days of patiently waiting for a response, I found myself still seeking guidance on how to proceed with my edits. While the interactive features of Wills.com simplify the initial stages of will creation, the lack of timely customer support left me feeling somewhat stranded in the finalization process. I appreciated the platform's user-friendly approach, yet I believe that enhancing their customer service response time could significantly improve the overall user experience. Overall, Wills.com offers a valuable service for those seeking a convenient way to create a will, but improvements in their customer support could elevate the user experience to new heights.
C customer
337 days ago

Transforming Disappointment into Gratitude: A Testimonial for wills.com

When I first reached out to wills.com, I was met with silence. My emails seemed to disappear into the void, and my calls went unanswered, with a frustrating message informing me that the number was not in service. Disappointment crept in, and I felt my trust waver. But then, a ray of hope shone through the clouds of uncertainty. The team at wills.com reached out to me, acknowledging the oversight and apologizing for the mix-up. They not only addressed my concerns promptly but also went above and beyond to ensure that my needs were met with compassion and efficiency. Today, I stand in awe of the transformation that has taken place. What started as a rocky road has blossomed into a journey of gratitude and appreciation. The professionalism, dedication, and genuine care shown by the team at wills.com have won me over completely. Thank you, wills.com, for turning my disappointment into a testament of your unwavering commitment to customer satisfaction. You have not only gained a loyal customer in me but also a vocal advocate of your exceptional services.
K Karen P.
359 days ago

A Lifesaver in Times of Need: A Genuine Reflection on wills.com

As a user of wills.com, I cannot emphasize enough the ease and efficiency of the process it offers to begin such a crucial task of creating a will. Having witnessed the unfortunate consequences of my parents passing away without a will, I was determined to not let history repeat itself. wills.com provided me with the opportunity to make financial assurances and address property matters and bequests seamlessly. The ability to update my will whenever necessary is a huge relief, giving me the flexibility and peace of mind knowing that my affairs are in order. Furthermore, the reasonable pricing made the entire process even more accessible and manageable. I am grateful to have found wills.com as it has truly been a lifesaver in times of need.
B Brian S.
560 days ago

An Exceptional Journey with wills.com

As I embarked on the journey of preparing my will with wills.com, I was met with an exceptional experience that I feel compelled to share. The customer service manager, Vincent, truly went above and beyond to assist me in a moment of need. His responsiveness and willingness to guide me through the process, even when I had overlooked certain details, left me in awe. Moreover, the pricing of the service was fair, considering the invaluable peace of mind it provided. The template offered by wills.com was not only user-friendly but also comprehensive, ensuring that no aspect of my will was left unattended. I can confidently say that my experience with wills.com was excellent, leaving me reassured and grateful for their impeccable service.
P PatN
596 days ago

Effortlessly Seamless Experience: A Testimonial for wills.com

Embarking on the journey of creating a will can be overwhelming, but thanks to wills.com, my experience was nothing short of seamless and stress-free. Their straightforward instructions and intuitive process guided me through every step, ensuring that I understood and felt confident in the decisions I was making. As someone who values clarity and efficiency, the user-friendly interface and clear guidelines provided me with a sense of ease and reassurance. The meticulous attention to detail and comprehensive support made me feel supported every step of the way. From the initial log-in to the final confirmation, wills.com not only met but exceeded my expectations. I can confidently say that entrusting my will to wills.com was one of the best decisions I have made, and I wholeheartedly recommend their services to anyone seeking a reliable and professional platform for estate planning. Thank you, wills.com, for making a potentially daunting task feel effortlessly manageable and empowering. Your dedication to simplifying this process is truly commendable and deeply appreciated.
D Doug Healy
609 days ago

Regaining Peace of Mind with Wills.com

After a brief hiccup regarding accessing my will on Wills.com, I felt compelled to share an update on my experience. Despite encountering difficulties initially, I reached out to their tech support team for assistance. Their prompt and efficient help not only resolved my issue but also restored my peace of mind. Now, thanks to their dedicated support, I can navigate my will with ease and confidence. Grateful for their exceptional service, I am now a contented user of Wills.com.
C customer
641 days ago

A Game-Changer for Peace of Mind

After trying out the wills.com Easy to use app, I am beyond relieved to have all my affairs in order. This intuitive tool has simplified a daunting task and provided me with a sense of security that is truly priceless. The app’s user-friendly interface made the process seamless and stress-free. I could efficiently organize my wishes and assets with ease, ensuring that my loved ones are taken care of in the future. The convenience and efficiency of this app truly set it apart. Thanks to wills.com, I now have peace of mind knowing that everything is in place. I cannot recommend this app enough for anyone looking to streamline their estate planning process. Thank you for this invaluable resource!
A Alex T.
648 days ago

Effortless Journey to Peace of Mind

When I stumbled upon wills.com, little did I know that my experience would be so seamless. The user-friendly interface made creating such a crucial document a breeze. Thank you wills.com for not only simplifying the process but also for providing a lifetime safe storage option, giving me peace of mind knowing my wishes are secure. Your platform truly stands out as a beacon of comfort and efficiency. I can't recommend it enough for anyone looking to take care of their future with ease.

Introduction:

wills.com is an online platform that provides users with an easy and efficient way to create legally binding wills. With their intuitive website and comprehensive services, they aim to simplify the process of estate planning and offer peace of mind to their customers. In this editorial review, we will explore various aspects of wills.com to help you make an informed decision.

Pros:

  • Convenience: wills.com allows you to create a will from the comfort of your own home, eliminating the need for multiple visits to a lawyer's office.
  • Affordability: By using wills.com, you can save on attorney fees, making it a more cost-effective option.
  • User-friendly Interface: The website is designed with simplicity in mind, making the whole process easy to understand and navigate.
  • Legal Expertise: wills.com's team consists of experienced estate planning attorneys, ensuring that your will is legally valid and meets all necessary requirements.

Cons:

  • Limited Customization: While wills.com offers templates for different types of wills, the level of customization may be limited compared to working directly with a lawyer.
  • No Live Chat Support: Although customer service is available via email or phone, the absence of live chat support may be inconvenient for some users.
  • State-specific Limitations: Since laws regarding wills vary by state, wills.com may not be suitable for residents of certain states due to limited coverage.

User Experience:

Creating a will through wills.com is a straightforward process. The website provides step-by-step instructions, making it easy for users to complete the necessary forms. The platform is well-designed and responsive, ensuring a smooth user experience.

Pricing and Value for Money:

Wills.com offers different pricing plans based on the complexity of your estate planning needs. While the cost may vary depending on the specific features you require, it generally offers a more affordable option compared to traditional legal services. The value for money is evident in the convenience, time saved, and expertise provided by wills.com.

Customer Service:

Wills.com offers responsive customer service through email and phone. Their team of estate planning experts is available to answer any questions or concerns you may have during the will creation process. However, the lack of live chat support may limit the immediacy of assistance.

Product Quality and Selection:

The wills created through wills.com are designed by legal professionals, ensuring their quality and adherence to legal standards. The platform provides various options to match your needs, including wills for married couples, single individuals, and those with children. While customization options may be limited, the pre-designed templates cover a wide range of scenarios.

Website Usability:

The wills.com website is easy to navigate, with a clean and user-friendly interface. Its intuitive layout allows users to find information, complete forms, and make necessary decisions without confusion. The website also offers helpful resources, FAQs, and explanations of legal terminology to assist users through the process.

Returns and Exchanges:

Since wills.com offers digital products, returns or exchanges are not applicable. However, if you encounter any issues with the platform or require modifications to your will, their customer service team will guide you through the necessary steps.

Promotions and Discounts:

Wills.com occasionally offers promotions and discounts to provide even more value to their customers. These promotions may include discounts on package plans or additional services. Regularly checking their website or subscribing to their newsletter can help you take advantage of these opportunities.

Reputation:

Wills.com has gained a positive reputation among users for providing a reliable and efficient platform for creating wills. Their team of estate planning attorneys ensures the legality and accuracy of the documents created. While relatively new compared to traditional estate planning services, wills.com has established itself as a trustworthy option in the online will creation industry.

Payment Options:

To cater to a wide range of customers, wills.com accepts various payment options, including major credit cards, debit cards, and online payment platforms. This flexibility makes it convenient for users to complete their transactions securely.

Loyalty Programs:

At present, wills.com does not offer a loyalty program. However, they continually strive to improve their services and provide customer satisfaction through their core offerings.

Customer Reviews:

Customer reviews for wills.com are generally positive, reflecting the ease of use, value for money, and reliability of the platform. Users appreciate the convenience and the ability to create a legally valid will without the stress of searching for an attorney. However, it's important to note that some criticism exists regarding limited customization options.

Community Involvement:

While wills.com primarily focuses on providing online will creation services, they actively engage with their customer community through educational blogs, newsletters, and informative resources. This helps users stay informed about the importance of estate planning and the services provided by wills.com.

Shipping and Costs:

Since wills.com operates entirely online, there are no physical products to ship. The costs associated with using the platform are transparent, displayed on their website, and inclusive of all necessary services. This clarity allows users to make informed decisions without any hidden fees or surprises. In conclusion, wills.com offers a convenient and cost-effective solution for creating legally valid wills online. With their user-friendly platform, reliable customer service, and legal expertise, they have established themselves as a trustworthy option in the estate planning industry. While customization options may be limited, the value for money and convenience of wills.com make it an attractive choice for individuals seeking an efficient way to secure their futures.