Wineaccess Reviews

Voted Good (4/5)

674 Votes

20 Reviews

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In the Food, Beverages & Tobacco category

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15% users rated Terrible
0% users rated Poor
10% users rated Average
20% users rated Very Good
55% users rated Excellent
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T Tim Davies
87 days ago

Customer Service excellent

My review for wineaccess.com Customer Service excellent, accessible empathetic and quick to respond and make an error or trouble with UPS or FEDEX right. Great selection of wine, great reviews/ Recommendations/critic reviews. Wine Access seems the be responsible for your experience and the wine you chose/taste and the delivery of that wine. Again customer service unparalleled and caring - 5 Stars
B Brian Schmitt
447 days ago

One of the best selections of old and new world wines from world-class producers

My review for wineaccess.com One of the best selections of old and new world wines from world-class producers. Most of these wines are only found in the best wine shops and are not available to those of us living where all you can find is Kim Crawford and grocery store wines. It's true access to great wines across different price points. Over time I have also subscribed to three of their different wine clubs and they deliver a great selection every time.
J john j foley
505 days ago

Annoying minor add-on fee

My review for wineaccess.com I was about to order wine today when I noticed a minor add-on fee which I take to be the cost of delivery insurance being pasted on to the customer. It reminds me on airline baggage fee. The company would be better served to increase the bottle cost that would be less annoying. I did not place the order.
V VivianeD
700 days ago

Unforgettable Service and Superior Satisfaction

Sharing my experience with wineaccess.com has been nothing short of remarkable. While the promise of timely delivery was met, the unsavory surprise of underwhelming product quality left me deeply dissatisfied. Opting for multiple bottles of the renowned 2018 Gary Farrell Russian River Chardonnay last autumn for upcoming holiday gifting, I took the opportunity to sample it in advance. To my dismay, the taste did not match the anticipated level of excellence. Delving deeper, a strangely mismatched cork piece in the bottle raised concerns about the wine's integrity. The questions swirling in my mind about potential tampering or quality control oversights lingered, casting a shadow of doubt over the supplier's reliability. As a discerning customer seeking assurance in product authenticity and quality, this experience has left me questioning the importance of meticulous inspection practices before shipment.
J James West
780 days ago

Don’t join outside Ontario

My review for wineaccess.com Wine Access clubs have some great wines, however don't join is you live outside Ontario. They don't handle shipping well and won't take any responsibility for damage. I recently had a case of wine delivered frozen. Half the corks had been pushed out the case was a soggy mess held together in a ball by packing tape. Wine Access refused to refund or replace the case.
S Sheila Ames
1095 days ago

We have been Wine Access customers for…

My review for wineaccess.com We have been Wine Access customers for several years. We placed an order for a couple cases for a party we are hosting. We needed delivery the week of Feb 20th. There was inclement weather earlier but 2/21-2/25 were clear days. We signed waiver for delivery on 2/25. We called. We confirmed. We have emails. Wine Access lied to us about the delivery. They refused to answer the phone. A terrible customer experience. You cannot count on them to deliver or to tell the truth.
C Clara Mizelle
1191 days ago

Wine Access is terrific

My review for wineaccess.com Wine Access is terrific. Great values on specialty wines and excellent customer service. Daily deal offers for all tastes and price points plus a small online everyday collection. I’ve been a customer for years and will be for years to come.
M Michelle Harrison
1375 days ago

Satisfying and Delicious

My review for wineaccess.com Received my Three Wine Co. Field Blend a few days ago. Upon returning home last evening from watching my grandsons, I had the need to relax. Uncorked my first bottle and was amazed by the aroma bouquet and taste of this wine. I must say it is the first time I have ever been able to say that I could actually taste the raspberry flavor that was claimed to be in the wine. The wine was satisfying and delicious and I definitely will purchase it again and am anxious to try some of your other selections.
J John Goodacre
1709 days ago

Good and Reliable Supplier

My review for wineaccess.com Reliable although th commentary on some of the wines is a bit hyperbolic. Not every Cabernet from California is truly outstanding. They are in the sales business so fair enough. Tough to find but some reasonably priced Burgundy (say under $100) would be good. The Burgundies I've bought from them, white in particular have been good.
P Peter Nissler
1710 days ago

One of my favorite places to spend…

My review for wineaccess.com One of my favorite places to spend money. The wide variety of wines, plus very exceptional surprises like an Alma Rosa chardonnay from Richard Sanford and the great releases of old vine zinfandels from the Santa Rosa area, as well as some great Australian and Argentinian selections continually blow my socks off. I have been a client of yours for over 2 years and have come to continually trust your judgement. Keep 'em coming. Nissler
C Carol
1710 days ago

I truly appreciate Wine Access

My review for wineaccess.com I truly appreciate Wine Access. Wide range of wines offered - many countries, varietals, price points, styles, etc. - wines for aging, wines for immediate consumption. Great customer service - always responsive and helpful. Plus, they let ME decide when and how I want my wines shipped - amazing. Only downside is that my state limits the number of bottles I can have shipped from online retailer, so, waaah, I'm always missing out on wines I'd love to order.
J John
1715 days ago

I like the main Wine Access offerings…

My review for wineaccess.com I like the main Wine Access offerings especially the ease of ordering where I'm already signed in-- slam dunk. But the wine specialist offerings, there are no large buy signs, just a large amount of text with two underlined words in it. Then it doesn't go into my account but necessitates signing in. On several occasions I had difficulty then finding the exact wine I wanted among the other offering that I had to sort thru.
C Carl M.
1716 days ago

Great wine selections and Excellent Reviews

My review for wineaccess.com Excellent, informative reviews and great selections make this a favored web site for me as a wine lover. These people could sell ice to Eskimos. I love reading the reviews even if I am not interested in the wine. In addition, if there has been a problem with any order, the fine staff has been more than helpful in taking care of my needs and wishes. Very professional operation.
D David
1716 days ago

I have found many a great deal on an…

My review for wineaccess.com I have found many a great deal on an amazing variety of wines, including those you cannot find elsewhere at any price because of their many connections with winery owners throughout the world. Plus the convenience of shopping from home is an extra. My experience with Wine Access and their customer service has always been positive. I'm a big fan.
J Joel
1716 days ago

trustworthy

My review for wineaccess.com trustworthy, loyal, helpful, friendly, courteous, kind, ---------, cheerful, thrifty, brave, clean, and reverent (some of you will recognize this as the Boy Scout Oath):the product - only only once in all these years was the wine not even close to the description, and WA warmly and encouragingly credited the full price toward my next purchase. i.e. i can trust the customer service folk to welcome my requests and do their best to accommodate me. in the 'case' i mentioned, i did not ask for anything... one of the service people contacted me with the credit in response to my review of the wine.

Introduction

WineAccess.com is a leading online wine retailer that provides a convenient and enjoyable experience for wine enthusiasts. With a vast selection of high-quality wines from around the world, competitive pricing, and excellent customer service, WineAccess.com has become a trusted destination for wine lovers seeking both familiar and rare vintages.

Pros and Cons

  • Pros:
    • Extensive selection of wines
    • Competitive pricing
    • Excellent customer service
    • High-quality and rare vintages available
    • Convenient online shopping experience
  • Cons:
    • Limited range of other alcoholic beverages
    • No physical store locations

User Experience

WineAccess.com offers a user-friendly interface that makes browsing and purchasing wines a breeze. With detailed descriptions, customer reviews, and a robust search feature, users can easily find the perfect bottle to suit their preferences. The website is well-organized, visually appealing, and responsive, ensuring a seamless experience across devices.

Pricing and Value for Money

WineAccess.com provides competitive pricing for a wide range of wines, from affordable options to high-end bottles. They offer frequent promotions and discounts, providing customers with opportunities to save even more. The value for money is exceptional, as each purchase guarantees top-notch quality and carefully curated selections.

Customer Service

WineAccess.com prides itself on delivering outstanding customer service. Their knowledgeable and friendly team is readily available to assist with inquiries, offer wine recommendations, and provide expert guidance. Furthermore, their dedication to customer satisfaction is evident through their hassle-free return and exchange policy.

Product Quality and Selection

WineAccess.com maintains stringent quality standards and selectively sources their wines to ensure exceptional taste and authenticity. Their vast selection includes wines from renowned vineyards and wineries worldwide, allowing customers to explore a diverse array of flavors, varietals, and regions.

Website Usability

The WineAccess.com website is designed with usability in mind. Its intuitive navigation, well-structured categories, and comprehensive filtering options empower users to quickly find their desired wines. Additionally, the website loads quickly, enhancing the overall user experience and convenience.

Returns and Exchanges

WineAccess.com provides a hassle-free return and exchange policy. In the unlikely event that customers receive a damaged or unsatisfactory product, they can easily request a replacement or obtain a refund. The company values customer satisfaction and ensures that every issue is promptly addressed.

Promotions and Discounts

WineAccess.com frequently offers promotions and discounts, providing customers with attractive opportunities to save on their wine purchases. From seasonal sales to exclusive member offers, there are ample chances to access discounted prices for both popular and rare wines.

Reputation

WineAccess.com has built a strong reputation in the wine industry as a reliable and reputable retailer. With years of experience, they have established relationships with esteemed wineries and have garnered excellent customer reviews and industry recognition. Their commitment to quality and customer satisfaction has solidified their standing as a trusted source for wine.

Payment Options

WineAccess.com offers various secure and convenient payment options to accommodate diverse customer preferences. These options include major credit cards, and in some cases, alternative payment methods such as PayPal. Customers can confidently make their purchases online knowing that their payment information is protected.

Loyalty Programs

WineAccess.com offers a loyalty program that rewards customers for their continued patronage. Members gain access to exclusive wine offerings, early access to promotions, and personalized recommendations based on their preferences. The loyalty program enhances the overall experience and provides additional value for frequent buyers.

Customer Reviews

WineAccess.com fosters a thriving community of wine enthusiasts who share their experiences and reviews on the website. These customer reviews provide valuable insights and recommendations, aiding other shoppers in making informed decisions. The transparency and authenticity of these reviews contribute to the overall trustworthiness of the platform.

Community Involvement

WineAccess.com actively engages with the wine community through various initiatives and events. They collaborate with winemakers, host tastings, and support charitable causes related to the wine industry. By fostering a sense of community, WineAccess.com goes beyond being a mere retailer, connecting wine lovers and fostering a shared passion.

Shipping and Costs

WineAccess.com offers reliable and efficient shipping options for their customers. They ensure that wines are carefully packaged to maintain their integrity during transit. Shipping costs may vary depending on the destination and the quantity of bottles purchased, but overall, they provide competitive rates in the industry.

In conclusion, WineAccess.com is an exceptional online destination for both casual wine drinkers and avid enthusiasts. With its extensive selection of quality wines, competitive pricing, excellent customer service, and convenient user experience, WineAccess.com stands as a trusted authority in the wine retail market. Their commitment to delivering exceptional products and fostering a community-centered experience sets them apart, making them a top choice for wine lovers seeking unparalleled expertise, variety, and value.